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Shinsaibashi Higashi Crystal Hotel

Property class: 3

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Photo gallery for Shinsaibashi Higashi Crystal Hotel

The exterior of Crystal Hotel with illuminated signage, a gated entrance, and a well-lit pathway leading to the doors. - Shinsaibashi Higashi Crystal Hotel (Osaka)
A modern hotel corridor with a long, narrow layout, a reception area, and a door with a wheelchair accessibility sign. - Shinsaibashi Higashi Crystal Hotel (Osaka)
A reception desk with a modern design, a wall-mounted plant, and a framed artwork above it. - Shinsaibashi Higashi Crystal Hotel (Osaka)
A modern restaurant interior with wooden cabinetry, a marble countertop, and a central seating area with tables and booths. - Shinsaibashi Higashi Crystal Hotel (Osaka)
A hotel room with a large bed, a desk with a television, and an air conditioning unit. - Shinsaibashi Higashi Crystal Hotel (Osaka)
A short walk from Kuromon Market and Dotonbori, Shinsaibashi Higashi Crystal Hotel provides a restaurant and more. Guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

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Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Double Room, Non Smoking

A hotel room with a large bed, a desk with a television, and an air conditioning unit.

Double Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Twin Room, Non Smoking

A hotel room with two beds, a desk with a computer, a television, and an air conditioning unit.

Twin Room, Non Smoking

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

About the neighborhood

Located in Minami, a neighborhood in Osaka, Shinsaibashi Higashi Crystal Hotel is near a metro station. Dotonbori and Kuromon Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Osaka Aquarium Kaiyukan and Legoland Discovery Center. Check out an event or a game at Kyocera Dome Osaka, and consider making time for Universal Studios Japan, a top attraction not to be missed. Visit our Osaka travel guide
Map
2-4-28 Shimanouchi, Chuo-ku, Osaka, Osaka, 542-0082

What's nearby

  • A bustling urban river scene with illuminated buildings and a boat tour.
    Dotonbori
    1 min walk - 0.1 miles
  • A busy street with a yellow sign reading "Black Market" and various shops and people.
    Kuromon Market
    6 min walk - 0.3 miles
  • A brightly lit urban street with various commercial signs and a river in the foreground.
    Dotonbori Glico Sign
    10 min walk - 0.5 miles
  • A building with large Japanese characters and a decorative emblem above the entrance.
    Namba Grand Kagetsu Theater
    10 min walk - 0.6 miles
  • A busy urban street with a prominent DISCPIER cinema and various shops.
    Nipponbashi
    10 min walk - 0.6 miles

Getting around

  • Nippombashi Station
    6 min walk
  • Kitntetsu-Nipponbashi Station
    9 min walk
  • Itami Airport (ITM)
    33 min drive

Restaurants

  • Shinsaibashi Kanizen 心斎橋 蟹善
    2 min walk
  • 喫茶ステレオ
    3 min walk
  • 一陽
    3 min walk
  • パン工房 まごころ
    4 min walk
  • 故郷羊肉串店
    2 min walk

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  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 1,500 per person
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1500 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Shinsaibashi Higashi Crystal Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Shinsaibashi Higashi Crystal Hotel doesn't offer parking.

What time is check-in at Shinsaibashi Higashi Crystal Hotel?

Check-in start time: 4 PM; Check-in end time: 2:00 AM. After-hours check-in is not available.

What time is check-out at Shinsaibashi Higashi Crystal Hotel?

Check-out is at 10 AM.

Where is Shinsaibashi Higashi Crystal Hotel located?

Located in Minami, this hotel is within a 10-minute walk of Dotonbori, Kuromon Market, and Shinsaibashi-suji Shopping Street. Nipponbashi and Dotonbori Glico Sign are also within 15 minutes. Nippombashi Station is 6 minutes by foot and Nagahoribashi Station is 10 minutes.

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Reviews

Shinsaibashi Higashi Crystal Hotel Reviews

8.6

Excellent

8.8

Cleanliness

8.4

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 123 out of 281 reviews
Rating 8 - Good. 126 out of 281 reviews
Rating 6 - Okay. 22 out of 281 reviews
Rating 4 - Poor. 5 out of 281 reviews
Rating 2 - Terrible. 5 out of 281 reviews

Reviews

Verified review

6/10 Okay

Liked: Cleanliness
It was a nice stay, the room is fairly small but perfect for busy days exploring. Close to shopping and tons of food and metro stations. The staff at the counter was very friendly. The only things we didn't enjoy about our stay was the smell of cigarette smoke in the room, nothing overwhelming but disappointing, and a the bed was pretty hard.
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MATTRESS TOO SOFT
Stayed 3 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
O hotel é bem localizado comercialmente mas numa rua de acesso restrito a onibus que obriga hóspedes de turismo a puxar malas pela rua
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
ファミマ、ローソン近く何処のクリスタルホテルは親切で値段もリーズナブル。何時も 最高なホテルでした 残念ながら髪をとかす櫛が無かったです
Stayed 2 nights in Mar 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
絶対にオススメしませんし、2度と泊まりません。 ①荷物をフロントに預けた際に、バックヤードではなく一般客のいる場所に置いたままだった。 勿論、貴重品は入っていないですが、約5時間そのまま、他のお客さんがすぐ側に座っている状況で信じられなかった。 スタッフへ尋ねたところ「ここは防犯カメラがあるから大丈夫」とのこと。 そういう問題ではなく、不特定多数の人が出入りする場所に預かり荷物を置くという感覚が日本のサービスと異なると感じました。 ②周辺は治安があまりよくない。 ③食堂？で、休憩中のスタッフがSNSを大音量で観ていたりと、国籍による感覚の違いを感じました。 ④客室はマンションのようになっており、廊下は非常に寒い、ビジネスホテルのような狭さ HPを見た限り良かったので親族と泊まりましたが、日本的な感覚のある方には特にオススメしません。
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
外の喫煙所に虫がめっちゃ飛んでるからそこが気になった。お部屋はすごく綺麗。
Stayed 1 night in Apr 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

매우실망

연박하는데 물도 한번밖에 안주고,줄 수가 없다고하고 손님 응대하는 서비스 자체도 전혀 친절하지않았고 방에 들어가보니 청소도 잘 되어있지않았고,머리카락도 너무 많이 보였고,화장실도 깨끗하지않았습니다. 다시 이용할 마음 하나도 없습니다 추천 드리고싶지않아요.
Stayed 3 nights in Jan 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
above the average ~
Stayed 3 nights in Dec 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
外廊下の造りなので、部屋がめちゃくちゃ寒くて寝れませんでした。シャワーカーテンが少し汚れていたのが残念です。
Stayed 1 night in Dec 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
객실이 너무 작고, 비치해야 할 품목들리 없음. 다음에 이용 할 예정 없슴
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are nice and friendly and the hotel is very clean!😊
Stayed 5 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Bed is a little hard, but it doesn’t affect much. Overall is nice
Stayed 2 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

また利用させていただきたいです

こぢんまりした部屋ですがとても綺麗で寝泊まりするだけならとても快適だと思いました。 繁華街や駅へのアクセスも悪くなく利便性が高いと感じました。 従業員の方はとても親切でした。 ホテルからバッグの宅急便での発送をお願いしたところ箱に入れて梱包して下さっていてびっくりしました。
Stayed 3 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, nice aesthetics, big room and bed, lots of good amenities, amazing price
Stayed 3 nights in Jan 2020
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort

地理位置佳性價比高

地理位置佳，離心齋橋約10分鐘步行距離，離地鐵站也很近，價格優惠，房間乾淨但空間較小，29吋行李箱無法攤開，餐廳清潔度有待加強，桌椅都有可見之碎屑
Stayed 5 nights in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grateful

Excellent staff, very accommodating... Big thank you too the staff, very grateful 🙏
Stayed 3 nights in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff where lovely. Very quiet at night time. Very clean too.
Stayed 1 night in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
생각보다 숙소가 좁았지만, 위치/위생 등이 가격대비 만족스러웠고 도톤보리 글리코상 다리에서 5분거리에 위치하지만 가는길에 유흥호객행위나, 어두운곳이 몇군데 있어서 여성분 혼자서 이용하기에는 무서울것같습니다..
Stayed 2 nights in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
너무 친절하시고 한국말하시는분이있어 편하게 소통하였습니다 다음에도이용하겠습니다ㅎㅎ !!!
Stayed 4 nights in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s so close to everything especially the centre of Osaka
Stayed 4 nights in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks guys! Location and service was goodw
Stayed 4 nights in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Ok hotel for the price and location

The room was very small, enough for 2 large size luggage and not much walking space after that. The small tub was nice for a soak after a whole day of walking. Wish there could be more hooks to hang jackets/clothes. The bed was firm and the blanket was comfortable. No view to see, as it wasn't possible to open the frosted window. 6-10min walk to most of the major shopping and train station.
Stayed 5 nights in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
ゆっくりできてよかったです
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

좋은 가격에 편안한 호텔입니다 추천

좋은 가격에 편안한 시간 보내고 왔어요
Stayed 2 nights in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms looked newly renovated. Beds were comfortable. If you want your room cleaned, you have to leave your room keys at the front desk by the cut-off time.
Stayed 2 nights in Oct 2019