Shinsaibashi Higashi Crystal Hotel

Choose dates to view prices

The exterior of Crystal Hotel with illuminated signage, a gated entrance, and a well-lit pathway leading to the doors. - Shinsaibashi Higashi Crystal Hotel (Osaka)

A reception desk with a modern design, a wall-mounted plant, and a framed artwork above it. - Shinsaibashi Higashi Crystal Hotel (Osaka)

A modern hotel corridor with a long, narrow layout, a reception area, and a door with a wheelchair accessibility sign. - Shinsaibashi Higashi Crystal Hotel (Osaka)

A modern restaurant interior with wooden cabinetry, a marble countertop, and a central seating area with tables and booths. - Shinsaibashi Higashi Crystal Hotel (Osaka)

A hotel room with a large bed, a desk with a television, and an air conditioning unit. - Shinsaibashi Higashi Crystal Hotel (Osaka)

Overview
Rooms
Location
Policies

A short walk from Kuromon Market and Dotonbori, Shinsaibashi Higashi Crystal Hotel provides a restaurant and more. Guests can connect to free in-room WiFi.

Excellent

Popular amenities

Free WiFi
Restaurant
Air conditioning
Breakfast available
Housekeeping
24/7 front desk

AARP members, discover the perfect stay for every budget with our fantastic hotel deals.

From charming, budget-friendly stays to premium, full-service hotels, find the perfect place to unwind—no matter your travel style or budget

Click here to see deals

Room options

Check availability for these dates

Tonight

Oct 26 - Oct 27

Tomorrow

Oct 27 - Oct 28

All rooms

1 bed

2 beds

Showing 18 of 18 rooms

Standard Twin Room, Non-smoking

Sleeps 2
Free wired internet

Double Room

Sleeps 2
1 Double Bed
Free wired internet

A hotel room with a large bed, a desk with a computer, and a television.

Standard Double Room Non-smoking

Sleeps 3
1 Double Bed
Free wired internet

Four bottles of liquid soap on a white surface.

Standard Twin Room Non-smoking

Sleeps 3
2 Twin Beds
Free wired internet

A hotel room with a large bed, a desk with a TV, and a window with curtains.

Double Room, Non-smoking

Sleeps 2
1 King Bed
Free wired internet

A hotel room with two beds, a desk with a television, and an air conditioning unit.

Twin Room, Non-smoking

Sleeps 2
2 Twin Beds
Free wired internet

Standard Twin Room

Sleeps 2
2 Twin Beds
Free wired internet

A reception desk with a modern design, a wall-mounted plant, and a framed artwork above it.

Twin Room Room Only Plan Conveniently Located

Sleeps 2
2 Twin Beds
Free wired internet

Double Room Room Only Plan Conveniently Located

Sleeps 2
1 Double Bed
Free wired internet

DOUBLE JAPANESE ROOM NON SMOKING

Sleeps 4
Free wired internet

DOUBLE NON SMOKING

Sleeps 4
Free wired internet

DOUBLE STANDARD

Sleeps 4
Free wired internet

Room TWO BEDS

Sleeps 10
Free wired internet

Room RUN OF HOUSE

Sleeps 10
Free wired internet

Room STANDARD

Sleeps 10
Free wired internet

TWIN JAPANESE ROOM NON SMOKING

Sleeps 4
Free wired internet

TWIN NON SMOKING

Sleeps 4
Free wired internet

TWIN STANDARD

Sleeps 4
Free wired internet

About the neighborhood

Located in Minami, a neighborhood in Osaka, Shinsaibashi Higashi Crystal Hotel is near a metro station. Osaka Castle and Namba Grand Kagetsu Theater are cultural highlights, and some of the area's popular attractions include Osaka Aquarium Kaiyukan and Legoland Discovery Center. Check out an event or a game at Kyocera Dome Osaka, and consider making time for Universal Studios Japan, a top attraction not to be missed. Visit our Osaka travel guide

2-4-28 Shimanouchi, Chuo-ku, Osaka, Osaka, 542-0082

What's nearby

Dotonbori
1 min walk - 0.1 miles
Kuromon Market
6 min walk - 0.3 miles
Dotonbori Glico Sign
10 min walk - 0.5 miles
Namba Grand Kagetsu Theater
10 min walk - 0.6 miles
Nipponbashi
10 min walk - 0.6 miles

Getting around

Nippombashi Station
6 min walk
Kitntetsu-Nipponbashi Station
9 min walk
Itami Airport (ITM)
33 min drive

Restaurants

Shinsaibashi Kanizen 心斎橋蟹善
2 min walk
喫茶ステレオ
3 min walk
一陽
3 min walk
パン工房まごころ
4 min walk
故郷羊肉串店
2 min walk

Similar properties

A modern building entrance with a glass facade, a central elevator, and a covered entrance area.

Free WiFi
Air conditioning
Laundry
24/7 front desk

Compare similar properties

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transportation

No onsite parking available

Food and drink

Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 1,500 per person
A restaurant

Family friendly

In-room refrigerator

Conveniences

24-hour front desk
Luggage storage
Vending machine

Guest services

Housekeeping (daily)
Multilingual staff

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Elevator
Grab bar near toilet

Smoking not allowed

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Down comforter

Bathroom

Bidet
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Slippers
Towels provided

Entertainment

Flat-screen TV

Food and drink

Electric kettle
Refrigerator

Air conditioning
Desk
Heating
Iron/ironing board on request

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

Fee for buffet breakfast: approximately JPY 1500 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Shinsaibashi Higashi Crystal Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Shinsaibashi Higashi Crystal Hotel doesn't offer parking.

What time is check-in at Shinsaibashi Higashi Crystal Hotel?

Check-in start time: 4 PM; Check-in end time: 2:00 AM. After-hours check-in is not available.

What time is check-out at Shinsaibashi Higashi Crystal Hotel?

Check-out is at 10 AM.

Where is Shinsaibashi Higashi Crystal Hotel located?

Located in Minami, this hotel is within a 10-minute walk of Dotonbori, Kuromon Market, and Shinsaibashi-suji Shopping Street. Nipponbashi and Dotonbori Glico Sign are also within 15 minutes. Nippombashi Station is 6 minutes by foot and Nagahoribashi Station is 10 minutes.

Have a question?

Get instant answers with AI powered search of property information and reviews.

Ask a question

Shinsaibashi Higashi Crystal Hotel Reviews

8.6

Excellent

8.8

Cleanliness

8.4

Location

8.8

Staff & service

8.6

Property conditions & facilities

Verified review

6/10 Okay

Emma

Apr 15, 2025

Liked: Cleanliness

It was a nice stay, the room is fairly small but perfect for busy days exploring. Close to shopping and tons of food and metro stations. The staff at the counter was very friendly. The only things we didn't enjoy about our stay was the smell of cigarette smoke in the room, nothing overwhelming but disappointing, and a the bed was pretty hard.

Stayed 4 nights in Apr 2025

Verified review

10/10 Excellent

CHI KEUNG

Jun 20, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

MATTRESS TOO SOFT

Stayed 3 nights in Jun 2024

Verified review

8/10 Good

PAULO JUNIOR

May 8, 2026

Liked: Cleanliness, staff & service, property conditions & facilities

O hotel é bem localizado comercialmente mas numa rua de acesso restrito a onibus que obriga hóspedes de turismo a puxar malas pela rua

Stayed 4 nights in Apr 2026

Verified review

8/10 Good

Nakahara

Mar 23, 2026

Liked: Cleanliness, staff & service, property conditions & facilities

ファミマ、ローソン近く何処のクリスタルホテルは親切で値段もリーズナブル。何時も最高なホテルでした残念ながら髪をとかす櫛が無かったです

Stayed 2 nights in Mar 2026

Verified review

2/10 Terrible

Eriko

Dec 28, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

絶対にオススメしませんし、2度と泊まりません。 ①荷物をフロントに預けた際に、バックヤードではなく一般客のいる場所に置いたままだった。勿論、貴重品は入っていないですが、約5時間そのまま、他のお客さんがすぐ側に座っている状況で信じられなかった。スタッフへ尋ねたところ「ここは防犯カメラがあるから大丈夫」とのこと。そういう問題ではなく、不特定多数の人が出入りする場所に預かり荷物を置くという感覚が日本のサービスと異なると感じました。 ②周辺は治安があまりよくない。 ③食堂？で、休憩中のスタッフがSNSを大音量で観ていたりと、国籍による感覚の違いを感じました。 ④客室はマンションのようになっており、廊下は非常に寒い、ビジネスホテルのような狭さ HPを見た限り良かったので親族と泊まりましたが、日本的な感覚のある方には特にオススメしません。

Stayed 1 night in Dec 2024

Verified review

8/10 Good

aya

Apr 25, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

外の喫煙所に虫がめっちゃ飛んでるからそこが気になった。お部屋はすごく綺麗。

Stayed 1 night in Apr 2024

Verified review

2/10 Terrible

SENGHUN

Jan 22, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

매우실망

연박하는데 물도 한번밖에 안주고,줄 수가 없다고하고 손님 응대하는 서비스 자체도 전혀 친절하지않았고 방에 들어가보니 청소도 잘 되어있지않았고,머리카락도 너무 많이 보였고,화장실도 깨끗하지않았습니다. 다시 이용할 마음 하나도 없습니다 추천 드리고싶지않아요.

Stayed 3 nights in Jan 2024

Verified review

8/10 Good

Melody

Jan 2, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

above the average ~

Stayed 3 nights in Dec 2023

Verified review

8/10 Good

Mari

Dec 18, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

外廊下の造りなので、部屋がめちゃくちゃ寒くて寝れませんでした。シャワーカーテンが少し汚れていたのが残念です。

Stayed 1 night in Dec 2023

Verified review

2/10 Terrible

jooyong

Nov 13, 2023

Disliked: Cleanliness, amenities, property conditions & facilities

객실이 너무 작고, 비치해야 할 품목들리 없음. 다음에 이용 할 예정 없슴

Stayed 1 night in Nov 2023

Verified review

10/10 Excellent

Anie

Mar 3, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff are nice and friendly and the hotel is very clean!😊

Stayed 5 nights in Feb 2020

Verified review

10/10 Excellent

Verified traveler

Feb 25, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice location. Bed is a little hard, but it doesn’t affect much. Overall is nice

Stayed 2 nights in Feb 2020

Verified review

10/10 Excellent

Verified traveler

Feb 12, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

また利用させていただきたいです

こぢんまりした部屋ですがとても綺麗で寝泊まりするだけならとても快適だと思いました。繁華街や駅へのアクセスも悪くなく利便性が高いと感じました。従業員の方はとても親切でした。ホテルからバッグの宅急便での発送をお願いしたところ箱に入れて梱包して下さっていてびっくりしました。

Stayed 3 nights in Feb 2020

Verified review

10/10 Excellent

Verified traveler

Jan 6, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very clean, nice aesthetics, big room and bed, lots of good amenities, amazing price

Stayed 3 nights in Jan 2020

Verified review

8/10 Good

Verified traveler

Dec 3, 2019

Liked: Staff & service, property conditions & facilities, room comfort

地理位置佳性價比高

地理位置佳，離心齋橋約10分鐘步行距離，離地鐵站也很近，價格優惠，房間乾淨但空間較小，29吋行李箱無法攤開，餐廳清潔度有待加強，桌椅都有可見之碎屑

Stayed 5 nights in Nov 2019

Verified review

10/10 Excellent

Diego

Dec 2, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grateful

Excellent staff, very accommodating... Big thank you too the staff, very grateful 🙏

Stayed 3 nights in Nov 2019

Verified review

10/10 Excellent

Verified traveler

Dec 2, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff where lovely. Very quiet at night time. Very clean too.

Stayed 1 night in Nov 2019

Verified review

8/10 Good

Verified traveler

Dec 2, 2019

Liked: Cleanliness, staff & service, property conditions & facilities

생각보다 숙소가 좁았지만, 위치/위생 등이 가격대비 만족스러웠고 도톤보리 글리코상 다리에서 5분거리에 위치하지만 가는길에 유흥호객행위나, 어두운곳이 몇군데 있어서 여성분 혼자서 이용하기에는 무서울것같습니다..

Stayed 2 nights in Nov 2019

Verified review

10/10 Excellent

Verified traveler

Nov 29, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

너무 친절하시고 한국말하시는분이있어 편하게 소통하였습니다 다음에도이용하겠습니다ㅎㅎ !!!

Stayed 4 nights in Nov 2019

Verified review

10/10 Excellent

Hail

Nov 28, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It’s so close to everything especially the centre of Osaka

Stayed 4 nights in Nov 2019

Verified review

8/10 Good

Asli

Nov 20, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thanks guys! Location and service was goodw

Stayed 4 nights in Nov 2019

Verified review

8/10 Good

Verified traveler

Nov 18, 2019

Liked: Cleanliness, staff & service

Ok hotel for the price and location

The room was very small, enough for 2 large size luggage and not much walking space after that. The small tub was nice for a soak after a whole day of walking. Wish there could be more hooks to hang jackets/clothes. The bed was firm and the blanket was comfortable. No view to see, as it wasn't possible to open the frosted window. 6-10min walk to most of the major shopping and train station.

Stayed 5 nights in Nov 2019

Verified review

8/10 Good

太郎

Nov 18, 2019

Liked: Cleanliness, staff & service, property conditions & facilities

ゆっくりできてよかったです

Stayed 1 night in Nov 2019

Verified review

10/10 Excellent

joonhoo

Nov 17, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

좋은 가격에 편안한 호텔입니다 추천

좋은 가격에 편안한 시간 보내고 왔어요

Stayed 2 nights in Nov 2019

Verified review

8/10 Good

PS

Oct 30, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The rooms looked newly renovated. Beds were comfortable. If you want your room cleaned, you have to leave your room keys at the front desk by the cut-off time.

Stayed 2 nights in Oct 2019

Shinsaibashi Higashi Crystal Hotel

Choose dates to view prices

Photo gallery for Shinsaibashi Higashi Crystal Hotel

Reviews

Popular amenities

AARP members, discover the perfect stay for every budget with our fantastic hotel deals.

Room options

Check availability for these dates

Standard Twin Room, Non-smoking

Double Room

View all photos for Standard Double Room Non-smoking

Standard Double Room Non-smoking

View all photos for Standard Twin Room Non-smoking

Standard Twin Room Non-smoking

View all photos for Double Room, Non-smoking

Double Room, Non-smoking

View all photos for Twin Room, Non-smoking

Twin Room, Non-smoking

Standard Twin Room

View all photos for Twin Room Room Only Plan Conveniently Located

Twin Room Room Only Plan Conveniently Located

View all photos for Double Room Room Only Plan Conveniently Located

Double Room Room Only Plan Conveniently Located

DOUBLE JAPANESE ROOM NON SMOKING

DOUBLE NON SMOKING

DOUBLE STANDARD

Room TWO BEDS

Room RUN OF HOUSE

Room STANDARD

TWIN JAPANESE ROOM NON SMOKING

TWIN NON SMOKING

TWIN STANDARD

About the neighborhood

What's nearby

Getting around

Restaurants

Similar properties

The OneFive Osaka Namba Dotonbori

Property amenities

Internet

Parking and transportation

Food and drink

Family friendly

Conveniences

Guest services

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

You need to know

We should mention

Frequently asked questions

Have a question?

Reviews

Shinsaibashi Higashi Crystal Hotel Reviews

Excellent

8.8

8.4

8.8

8.6

Reviews

6/10 Okay

Emma

Emma

10/10 Excellent