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Shin Osaka Washington Hotel Plaza

Property class: 3

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Photo gallery for Shin Osaka Washington Hotel Plaza

A hotel corridor with a reception desk, a small indoor garden with rocks and sand, and a wooden reception desk with a glass display case. - Shin Osaka Washington Hotel Plaza (Osaka)
A spacious lobby with a central staircase, a reception desk, and a glass display case. - Shin Osaka Washington Hotel Plaza (Osaka)
An indoor atrium with escalators, a glass railing, and a decorative floral arrangement. - Shin Osaka Washington Hotel Plaza (Osaka)
A modern multi-story building with a prominent corner section and a flat roof. - Shin Osaka Washington Hotel Plaza (Osaka)
A buffet with various food items and a city view through large windows. - Shin Osaka Washington Hotel Plaza (Osaka)
You can look forward to a grocery/convenience store, a coffee shop/cafe, and dry cleaning/laundry services at Shin Osaka Washington Hotel Plaza. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Chinese cuisine. Stay connected with free in-room WiFi.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Single Room, Non Smoking

A hotel room with a bed, a bedside table with a lamp, a phone, and a window with curtains.

Single Room, Non Smoking

9.0 out of 10
Wonderful
(15 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free wired internet

View all photos for Twin Room, Non Smoking

A hotel room with two beds, a desk with a computer, a mirror, and a window with curtains.

Twin Room, Non Smoking

  • 20 sq m
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Economy Double Room, Non Smoking

A hotel room with a bed, desk, chair, and two wall-mounted lamps.

Economy Double Room, Non Smoking

  • 15 sq m
  • Sleeps 2
  • 1 Large Twin Bed
  • Free wired internet

View all photos for Design Single Room, Non Smoking

A hotel room with a bed, desk, chair, television, and a small cabinet.

Design Single Room, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Twin Bed
  • Free wired internet

View all photos for Economy Double Room, Smoking

A hotel room with a bed, desk, chair, and two wall-mounted lamps.

Economy Double Room, Smoking

  • 15 sq m
  • Sleeps 2
  • 1 Large Twin Bed
  • Free wired internet

View all photos for Twin Room, Smoking

A hotel room with two beds, a desk with a computer, a mirror, and a window with curtains.

Twin Room, Smoking

  • 20 sq m
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Single Room, Smoking

A hotel room with a bed, a bedside table with a lamp, a phone, and a window with curtains.

Single Room, Smoking

8.0 out of 10
Very good
(4 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free wired internet

About the neighborhood

Located in Yodogawa, a neighborhood in Osaka, Shin Osaka Washington Hotel Plaza is near a metro station. Dotonbori and Nipponbashi are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Universal Studios Japan and Osaka Aquarium Kaiyukan. Check out an event or a game at Kyocera Dome Osaka, and consider making time for Legoland Discovery Center, a top attraction not to be missed. Visit our Osaka travel guide
Map
5-5-15 Nishinakajima, Yodogawa-ku, Osaka, Osaka-fu, 532-0011

What's nearby

  • A large globe with the word "UNIVERSAL" on it, surrounded by palm trees and flags.
    Universal Studios Japan
    18 min drive - 7.3 miles
  • Toyosaki Shrine
    2 min drive - 1.3 miles
  • Juso-Ekimae Shopping Street
    3 min drive - 1.4 miles
  • Sakaemachi Arcade
    3 min drive - 1.4 miles
  • Natural Hot Spring Naniwanoyu
    4 min drive - 1.7 miles

Getting around

  • Shin-Osaka Station
    5 min walk
  • Nishinakajima-Minamigata Station
    7 min walk
  • Kansai Intl. Airport (KIX)
    69 min drive

Restaurants

  • ラーメン豚山 新大阪店
    1 min walk
  • ラーメン坐 裕冬
    2 min walk
  • 珈琲館 男爵
    5 min walk
  • おどりや西中島店
    2 min walk
  • 中華料理 味雅軒
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 2,420 per night)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 1,650 for adults and JPY 880 for children
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Cafe de Paris
  • China table
  • Ginza

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • 1 building
  • 13 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets provided
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 19-inch LCD TV
  • Pay movies

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2:00 AM

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1650 for adults and JPY 880 for children
  • Self parking fee: JPY 2420 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Frequently asked questions

Is Shin Osaka Washington Hotel Plaza pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for JPY 2420 per night. Limited spots are available.

What time is check-in at Shin Osaka Washington Hotel Plaza?

Check-in start time: 2 PM; Check-in end time: 2:00 AM. After-hours check-in is not available.

What time is check-out at Shin Osaka Washington Hotel Plaza?

Check-out is at 10 AM.

Where is Shin Osaka Washington Hotel Plaza located?

Located in Yodogawa, this hotel is within 3 mi (5 km) of Umeda Arts Theater, Tenjimbashi-Suji Shopping Street, and Grand Front Osaka Mall. Osaka Museum of Housing and Living and HEP Five Shopping Mall are also within 3 mi (5 km). Nishinakajima-Minamigata Station is 7 minutes by foot and Higashiyodogawa Station is 16 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Shin Osaka Washington Hotel Plaza Reviews

7.6

Good

7.8

Cleanliness

7.6

Location

7.6

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 233 out of 1002 reviews
Rating 8 - Good. 418 out of 1002 reviews
Rating 6 - Okay. 266 out of 1002 reviews
Rating 4 - Poor. 60 out of 1002 reviews
Rating 2 - Terrible. 25 out of 1002 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Really close to shin osaka station, clean and good service
Stayed 2 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Shin Osaka Station, the Washington Plaza Hotel is convenient to get around Osaka, Nara and Kyoto. The hotel is clean and the staff very polite and helpful.
Stayed 3 nights in May 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Room comfort
Beds were hard as a rock, and there were book lice in the bathroom. But the staff were friendly and they cleaned the rooms daily
Stayed 4 nights in Sep 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Room comfort

Great location but hotel needs updating

Great location - close to train station but the hotel is dated and needs some updating. Also the beds were hard and the AC doesn’t stay on so the rooms were stuffy and warm at night. And don’t waste your money on the breakfast if you just want coffee and some pastries. It was a true Chinese buffet with authentic dishes - not really for those of us that are used to simple breakfasts.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean place to stay next to Shin-Osaka station

If coming to Shin-Osaka station (e.g. by Shinkansen), the hotel is right outside the station. The service was friendly, our room was clean, but very small. The internet connection worked flawlessly. Bed was comfortable and our view over the houses was ok. On the downside the noise from passing trains was rather audible inside the room. The surroundings have rather limited dining options and no particular tourist attractions, so most of the time we'd be commuting somewhere else.
Stayed 2 nights in Oct 2023
Verified review

4/10 Poor

Disliked: Property conditions & facilities, room comfort

Conveniently located hotel that smells of smoke.

Pros it’s close to Shin-Osaka station. My room was on 21st floor with an amazing view of Osaka. The major con. My Non Smoking room smelled of cigarette smoke. I was too tired from a long flight that was delayed to change rooms. I checked out early because I couldn’t stay there. I stayed at this hotel in 2018 and I don’t remember it smelling like cigarette smoke.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Real nice hotel.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for price and location to transport.
Stayed 5 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location and instalations.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to station but quiet.
Stayed 4 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was pleasant. No issues. Great location for traveling.
Stayed 5 nights in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay at this hotel. It's only a 5-min walk from Shin-Osaka station. The room we stayed at had a nice view of the city. It was also very clean and had daily housekeeping.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Property easily accessible to Shinkansen
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to ShinOsaka station
Stayed 1 night in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
All great.
Stayed 2 nights in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Room was.clean and comfortable. Waited 10minitutes at checkin because of many people.
Stayed 1 night in Jun 2023
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
Bad location, terrible hotel, noise, cheap and bad breakfast
Stayed 3 nights in Apr 2023
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities
The room is small, with no amenities at the room.
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Disliked: Staff & service, property conditions & facilities
Good location. Only 1pillow provided. Pillow not soft.
Stayed 3 nights in May 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Good hotel, tired decorating in rooms

Small room and glad we were upgraded to a double. How could two sleep in an extra large twin? Larger people should go up a size in room selection imho
Stayed 1 night in Oct 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Property was close to station and convenient. But rock hard beds and pillows made it hard to sleep. No coffee or black teabags supplied.
Stayed 1 night in Apr 2023
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities
Sadly, this was the worst hotel I stayed in during a 2 week trip to Japan. Bedroom was unbelievably hot & noisy. Pj’s supplied were nylon type material. Breakfast was very limited & not possible to get hot tea, even if supplying own tea bag. Not possible to have lunch in the hotel. Staff not very helpful
Stayed 1 night in Mar 2024
Verified review

4/10 Poor

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Convenient location about a 8-15min walk from Shin-Osaka station, easy access to convenience stores just outside the entrance of the hotel. Room size was small as expected, what was not expected were the black mold-like dots gracing the wall of our shower. The bathroom fan in our room was either not working or very weak as well. In the room itself, some of the light/ceiling fixtures could use a refresh as they had some sort of rust/mold on the casing. Staff were friendly and helpful. Spoke some English so no worries to travelers who don't know any Japanese.
Stayed 4 nights in Mar 2023
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
It's surprising how a receptionist cant speak english even a bit I ask them if they have a power adaptor and she didnt even try to understand me she only said she doesn't speak english and walked away thats rude and the next day another receptionist gave me the adaptor other than that hotel was clean and located very close to train and metro stations
Stayed 4 nights in Mar 2023