Oriental Hotel Universal City

4.0 star property
Travelers find expert ticket assistance and ideal comfort near Osaka attractions, making this hotel a perfect base for exploring Universal City and beyond

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Photo gallery for Oriental Hotel Universal City

Property entrance - Oriental Hotel Universal City (Osaka)
In-room safe, blackout drapes, iron/ironing board, free WiFi - Oriental Hotel Universal City (Osaka)
Daily buffet breakfast (JPY 3600 per person) - Oriental Hotel Universal City (Osaka)
In-room safe, blackout drapes, iron/ironing board, free WiFi - Oriental Hotel Universal City (Osaka)
Lobby - Oriental Hotel Universal City (Osaka)
Oriental Hotel Universal City, near Osaka Aquarium Kaiyukan, offers guests free daily manager's receptions and in-room WiFi. The property includes a restaurant, snack bar/deli, and ballroom. The 24-hour front desk staff provides tour and ticket assistance.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping

Room options

Available filters for rooms
Showing 31 of 31 rooms

Moderate Double Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

8.2 out of 10
Very good
(18 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Moderate Twin Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

9.2 out of 10
Wonderful
(11 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Moderate Twin Room, Non Smoking(for 3 people) with Welcome Lounge Access

9.6 out of 10
Exceptional
(7 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

Family Room, Non Smoking(for 7 people) with Welcome Lounge Access

  • 54 sq m
  • 1 bedroom
  • Sleeps 7
  • 4 Twin Beds, 2 Twin Trundle Beds and 1 Twin Sofa Bed

Family Room, Non Smoking(for 6 people) with Welcome Lounge Access

  • 54 sq m
  • 1 bedroom
  • Sleeps 6
  • 4 Twin Beds and 2 Twin Trundle Beds

Family Room, Non Smoking(for 5 people) with Welcome Lounge Access

9.0 out of 10
Wonderful
(6 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 5
  • 4 Twin Beds and 1 Twin Trundle Bed

Superior Twin Room, Non Smoking(for 1-3 people) with Welcome Lounge Access

9.2 out of 10
Wonderful
(19 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Deluxe Triple Room, Non Smoking(for 5 people) with Welcome Lounge Access

9.2 out of 10
Wonderful
(10 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 5
  • 3 Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed

Deluxe Triple Room, Non Smoking(for 4 people) with Welcome Lounge Access

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 3 Twin Beds and 1 Twin Trundle Bed

Deluxe Triple Room, Non Smoking(for 1-3 people) with Welcome Lounge Access

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

Premier Twin Room, Non Smoking(for 3 people) with Welcome Lounge Access

  • 54 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

Premier Twin Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

Superior Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

9.0 out of 10
Wonderful
(74 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Trundle Bed

Moderate Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

8.8 out of 10
Excellent
(41 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed

Premier Twin Room, Non Smoking(for 5 people) with Welcome Lounge Access

  • 54 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds, 2 Twin Trundle Beds and 1 Twin Sofa Bed

Premier Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

8.0 out of 10
Very good
(1 review)
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Trundle Beds

Family Room, Non Smoking(for 8 people) with Welcome Lounge Access

8.0 out of 10
Very good
(1 review)
  • 54 sq m
  • 1 bedroom
  • Sleeps 8
  • 4 Twin Beds, 2 Twin Trundle Beds and 2 Twin Sofa Beds

Deluxe Triple Room, Non Smoking(for 6 people) with Welcome Lounge Access

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Twin Beds, 1 Twin Trundle Bed and 2 Twin Sofa Beds

[Birthday/Anniversary] Moderate Double Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

[Birthday/Anniversary] Superior Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Trundle Bed

[Birthday/Anniversary] Superior Twin Room, Non Smoking(for 1-3 people) with Welcome Lounge Access

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Deluxe Triple Room, Non Smoking(for 1-3 people) with Welcome Ice Cream in fridge

  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

Deluxe Triple Room, Non Smoking(for 4 people) with Welcome Ice Cream in fridge

  • 1 bedroom
  • Sleeps 4
  • 3 Twin Beds and 1 Twin Trundle Bed

Deluxe Triple Room, Non Smoking(for 5 people) with Welcome Ice Cream in fridge

  • 1 bedroom
  • Sleeps 5
  • 3 Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed

Deluxe Triple Room, Non Smoking(for 6 people) with Welcome Ice Cream in fridge

  • 1 bedroom
  • Sleeps 6
  • 3 Twin Beds, 1 Twin Trundle Bed and 2 Twin Sofa Beds

[Non-smoking]Moderate Double Room

  • Sleeps 2

[Non-smoking] Deluxe Triple

  • Sleeps 6

[Non-smoking]Superior Twin Room

  • Sleeps 4

Family Room(Moderate Twin Connecting)

  • Sleeps 8

[Non-smoking] Moderate Twin

  • Sleeps 4

[Non-smoking] Premier Twin

  • Sleeps 4

About the neighborhood

Located in Konohana, a neighborhood in Osaka, Oriental Hotel Universal City is near a train station and near theme parks. Tsutenkaku Tower and Osaka Castle are notable landmarks, and some of the area's popular attractions include Universal Studios Japan and Osaka Aquarium Kaiyukan. Looking to enjoy an event or a game? See what's going on at Kyocera Dome Osaka or Intex Osaka. Visit our Osaka travel guide
Map
6-chome-2-78 Shimaya, Konohana, Osaka, Osaka, 554-0024

What's nearby

  • Universal Studios Japan
    Universal Studios Japan
    4 min walk - 0.3 miles
  • Osaka Aquarium Kaiyukan
    Osaka Aquarium Kaiyukan
    10 min drive - 3.4 miles
  • Universal CityWalk Osaka
    1 min walk - 0.0 miles
  • Osaka Takoyaki Museum
    1 min walk - 0.0 miles
  • Zepp Osaka Bayside
    13 min walk - 0.7 miles

Getting around

  • Chidoribashi Station
    4 min drive
  • Universal City Station
    6 min walk
  • Itami Airport (ITM)
    43 min drive

Restaurants

  • メルズ・ドライブイン (Mel's Drive-In)
    9 min walk
  • Hard Rock Cafe
    3 min walk
  • スタジオ・スターズ・レストラン (Studio Stars Restaurant)
    10 min walk
  • マリオ・カフェ&ストア
    8 min walk
  • スヌーピー・バックロット・カフェ (Snoopy's Backlot Cafe)
    10 min walk

About this property

Oriental Hotel Universal City

Upscale hotel near Universal Studios Japan
Located close to Osaka Aquarium Kaiyukan and Kyocera Dome Osaka, Oriental Hotel Universal City provides a free daily manager's reception, a restaurant, and a snack bar/deli. Stay connected with free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and a vending machine
  • An elevator, ATM/banking services, and luggage storage
  • A ballroom, a front-desk safe, and coffee/tea in the lobby
  • Guest reviews give top marks for the helpful staff and location
Room features
All 330 rooms have comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with toilets with electronic bidets and tubs or showers
  • 49-inch Smart TVs with Netflix, Hulu, and streaming services
  • Mini fridges, children's slippers, and digital channels

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (JPY 3,000 per day)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 3,600 for adults and JPY 1,700 for children
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • Ballroom
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Breakfast Included rate plans receive breakfast for the number of guests ages 7 and older, and children 3 and younger, included in the reservation. Breakfast fees apply for guests ages 4-6 and are collected onsite.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3600 for adults and JPY 1700 for children
  • Covered self parking fee: JPY 3000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Oriental Universal City Osaka
Oriental Hotel Universal City Hotel
Oriental Hotel Universal City Osaka
Oriental Hotel Universal City Hotel Osaka

Frequently asked questions

Is Oriental Hotel Universal City pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for JPY 3000 per day. Limited spots are available.

What time is check-in at Oriental Hotel Universal City?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. Late check-in is available during limited hours.

What time is check-out at Oriental Hotel Universal City?

Check-out is at 11:00 AM.

Where is Oriental Hotel Universal City located?

Located in Konohana, this hotel is 0.2 mi (0.3 km) from Universal Studios Japan and 3 mi (4.8 km) from Kyocera Dome Osaka. Osaka Aquarium Kaiyukan and Dotonbori are also within 6 mi (10 km). Universal City Station is 6 minutes by foot and Ajikawaguchi Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Oriental Hotel Universal City Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Amenities

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 880 out of 1350 reviews
Rating 8 - Good. 316 out of 1350 reviews
Rating 6 - Okay. 101 out of 1350 reviews
Rating 4 - Poor. 26 out of 1350 reviews
Rating 2 - Terrible. 27 out of 1350 reviews

Reviews

Verified

10/10 Excellent

Kathlene

Liked: Cleanliness
Great location beautiful hotel
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place for families
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Rima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place we cleaned and quiet and the breakfast was amazing! I would definitely stay here again.
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location literally in the universal city walk
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities
Overall excellent location, helpful staff, plenty of amenities and kids loved the pancakes and ice cream.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, breakfast was fresh and tasty, welcome lounge was a nice perk
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, staff was very friendly
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms , great breakfast super friendly staff universal studios city walk outside hotel front doors and metro station 1 minute walk
Stayed 9 nights in Apr 2026
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and in a convenient location walking distance from Universal.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Anastasia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, polite staff
Stayed 1 night in Jan 2026
Verified

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a mid tier hotel with a great location if you’re going to universal, great options at breakfast.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Man Fan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast. If booked with room, would be cheaper. The room is small but is very clean. The air conditioner was only three setting and the room was a bit warm. The staff is great and nice. The location is a bit far if wanted to go the city area.
Stayed 4 nights in Apr 2026
Verified

6/10 Okay

Claire-Louise

Disliked: Amenities
Staff were very welcoming but the hotel is very basic. Pictures look like there is a shared spa but this is only for private rooms so is a bit misleading. Great location to get to the park but it’s ever basic.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

SEONGRYONG

Liked: Cleanliness, staff & service, amenities
The room was clean and the staff was nice.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Vinodh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Clean room, friendly staff, good amenities and loved the location to Universal Studio. Everything was comfortable and well maintained. Would definitely stay again.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Tahneesia

Liked: Cleanliness, amenities, property conditions & facilities
Room was comfortable, spacious, location was perfect and friendly staff
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Rowena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast excellent
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

kyoungin

Liked: Cleanliness, staff & service, amenities
breakfast is very good!!, and room condition is perfect!!
Stayed 3 nights in Dec 2025
Verified

8/10 Good

YASUSHI

Liked: Cleanliness, amenities, property conditions & facilities
Good location and could stay without any issue.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Gilberto

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable, very friendly staff
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Tara

Liked: Cleanliness, amenities, property conditions & facilities
From the moment we checked in, the staff was welcoming, friendly, and accommodating. The property was spotless and the rooms were great!!! Would definitely come back and choose this property.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Giovanny

Liked: Cleanliness, amenities, property conditions & facilities
Room is clean, staff was friendly.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Bettina

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, comfortable beds for our family of 5. The location was perfect, you’re on site and a short walk to the park. There are tons of restaurants and shops.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, amenities
Very comfortable and clean room. Very close to the USJ and they provide ice cream, hot dogs, pancakes for free during the dinner time.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Diksha Pradeep

Liked: Cleanliness, amenities, property conditions & facilities
Room was good and staff was friendly as well.
Stayed 1 night in Nov 2025