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Mercure Tokyu Stay Osaka Namba

Property class: 4

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Photo gallery for Mercure Tokyu Stay Osaka Namba

A modern indoor space with a fire feature, seating, and a wall of vertical gardens. - Mercure Tokyu Stay Osaka Namba (Osaka)
A modern interior with a central staircase, seating areas, and large windows. - Mercure Tokyu Stay Osaka Namba (Osaka)
A modern interior with a city view, featuring a sofa, a round table, and a chair. - Mercure Tokyu Stay Osaka Namba (Osaka)
A modern interior with a vertical garden wall, a neon-lit entrance, and a bar area. - Mercure Tokyu Stay Osaka Namba (Osaka)
A compact, modern bathroom with a built-in washer and dryer, a large mirror, a sink with a black countertop, and a window providing natural light. - Mercure Tokyu Stay Osaka Namba (Osaka)
Located close to Dotonbori and Namba Grand Kagetsu Theater, Mercure Tokyu Stay Osaka Namba provides shopping on site, dry cleaning/laundry services, and a 24-hour gym. The on-site restaurant, CENTRE M(サントル エム), offers breakfast, lunch, and light fare. Guests can connect to free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Gym
  • Laundry

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe Twin Room, Corner (with Washing Machine)

A showerhead, a bar of soap, and a bottle of liquid soap on a tiled surface.

Deluxe Twin Room, Corner (with Washing Machine)

8.6 out of 10
Excellent
(7 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room (with Washing Machine)

A hotel room with two beds, a desk, a chair, and a large window.

Deluxe Twin Room (with Washing Machine)

9.2 out of 10
Wonderful
(16 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed

A showerhead, a bar of soap, and a bottle of liquid soap on a tiled surface.

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(22 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

A showerhead, a bar of soap, and a bottle of liquid soap on a tiled surface.

Standard Room, 2 Twin Beds

9.0 out of 10
Wonderful
(14 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 1 Queen Bed (with Washing Machine)

A hotel room with a large bed, a view of the city, a wardrobe, and a desk.

Superior Room, 1 Queen Bed (with Washing Machine)

10.0 out of 10
Exceptional
(4 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Twin Room, 2 Twin Beds (with Washing Machine)

A modern hotel room with a large bed, a vanity with a mirror, and a unique wall design.

Superior Twin Room, 2 Twin Beds (with Washing Machine)

8.8 out of 10
Excellent
(18 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Room (Privilege, with Washing Machine)

A modern hotel room with a large bed, two smaller beds, a dining table, a sofa, and a TV.

Family Room (Privilege, with Washing Machine)

9.6 out of 10
Exceptional
(4 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 7
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed (Privilege, with Washing Machine)

A showerhead, a bar of soap, and a bottle of liquid soap on a tiled surface.

Room, 1 Queen Bed (Privilege, with Washing Machine)

9.0 out of 10
Wonderful
(8 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Twin Room, 2 Twin Beds (Privilege, with Washing Machine)

A hotel room with a bed, a desk, a chair, a TV, a wardrobe, and a bathroom.

Twin Room, 2 Twin Beds (Privilege, with Washing Machine)

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Accessible Twin Room, Non Smoking

A showerhead, a bar of soap, and a bottle of liquid soap on a tiled surface.

Accessible Twin Room, Non Smoking

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Twin Room, 2 Twin Beds

A showerhead, a bar of soap, and a bottle of liquid soap on a tiled surface.

Premium Twin Room, 2 Twin Beds

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite, 2 Twin Beds

A modern interior with a staircase leading to a balcony, a seating area with a round table, and a large window providing a view of the outdoors.

Suite, 2 Twin Beds

  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in Minami, a neighborhood in Osaka, Mercure Tokyu Stay Osaka Namba is near a metro station. Namba Grand Kagetsu Theater and Osaka Castle are cultural highlights, and some of the area's popular attractions include Tennoji Zoo and Osaka Aquarium Kaiyukan. Check out an event or a game at Kyocera Dome Osaka, and consider making time for Universal Studios Japan, a top attraction not to be missed. Visit our Osaka travel guide
Map
2 Chome-2-4 Nishishinsaibashi, Chuo Ward, Osaka, Osaka, 5420086

What's nearby

  • A busy street with a variety of shops, including a FamilyMart and a restaurant.
    Amerikamura
    1 min walk - 0.0 miles
  • A bustling urban river scene with illuminated buildings and a boat tour.
    Dotonbori
    1 min walk - 0.1 miles
  • A brightly lit urban street with various commercial signs and a river in the foreground.
    Dotonbori Glico Sign
    3 min walk - 0.2 miles
  • A wooden sign with Japanese characters and various animal carvings.
    Namba Grand Kagetsu Theater
    9 min walk - 0.5 miles
  • Shinsaibashi-suji Shopping Street
    1 min walk - 0.1 miles

Getting around

  • Osaka-Namba Station
    6 min walk
  • Shinsaibashi Station
    7 min walk
  • Itami Airport (ITM)
    31 min drive

Restaurants

  • polepole
    1 min walk
  • 味穂
    1 min walk
  • うのたけ
    1 min walk
  • joy luck
    1 min walk
  • BAR 千鶴
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,750 for adults and JPY 2,750 for children
  • A restaurant

Restaurants on site

  • CENTRE M(サントル エム)

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • 1 building
  • 18 floors
  • Built in 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2750 for adults and JPY 2750 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Mercure Tokyu Stay Osaka Namba pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Mercure Tokyu Stay Osaka Namba?

Check-in start time: 2:00 PM; Check-in end time: 1:00 AM. After-hours check-in is not available.

What time is check-out at Mercure Tokyu Stay Osaka Namba?

Check-out is at 11:00 AM.

Where is Mercure Tokyu Stay Osaka Namba located?

Located in Minami, this hotel is within a 15-minute walk of Dotonbori and Namba Grand Kagetsu Theater. Kyocera Dome Osaka and Tsutenkaku Tower are also within 2 mi (3 km). Shinsaibashi Station is 7 minutes by foot and Namba Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mercure Tokyu Stay Osaka Namba Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Amenities

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 523 out of 812 reviews
Rating 8 - Good. 186 out of 812 reviews
Rating 6 - Okay. 73 out of 812 reviews
Rating 4 - Poor. 21 out of 812 reviews
Rating 2 - Terrible. 9 out of 812 reviews

Reviews

Verified review

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was such a beautiful hotel. Friendly staff and the perfect location. Close to train stations, food shopping and entertainment.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

TEJASH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfact Location for shopping lovers and for food lovers… Right next to famous tourists place… Loved the location and hotel
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and hotel were both spotless. Great location and super friendly staff
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central location perfect for our 3 days in Osaka, being an easy walk to shops and restaurants and easy access to the train station. Room was great clean condition, and staff very helpful with any queries
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

toshia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed how close it was to the retail stores and the front desk attendants were very helpful room kept very clean housekeeping was excellent breakfast was amazing
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Lots of amazing food spots within 2 blocks and spacious rooms. Definitely staying here again!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Tobias William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are not well lit, could use more lighting in the rooms. Other than that the hotel is in a great location, close to lots of shopping areas/stores, restaurants and the Dotonbori area. Would stay here again when coming back to Osaka
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Regan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Really modern and chic. Excellent location, less than 5 min walk from 2 stations and 1 street away from the main shopping area.
Stayed 12 nights in Jun 2026
Verified review

10/10 Excellent

Suzki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would love to stay here whenever I'm in Osaka. Only a few steps to Dotonbori and Nanba station. The floor to ceiling glass window was superb. It's amazing, it was so hard to leave. Breakfast was also wonderful✨ There's a Family Mart beside the hotel, and Starbucks nearby. Staff were helpful. Hope they remember my comment about the pillows :)
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was amazing! Staff were warm, welcoming and helpful! Would definitely recommend for your next stay in Osaka.
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

ANDREA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing food. Amazing location. Staff great! Amazing stay!!!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Mercure Osaka Namba. The location was just a short walk to the areas we wanted to see. The room was very clean, the staff were helpful with our luggage forwarding and having a washer and dryer in our room was very helpful after two weeks of travelling. The lobby is beautiful and my teen boys loved the pool table. We ate at the restaurant once and the meal was wonderful for a good price. Would 100% recommend.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice room. It was great having a washing machine in the room.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, especially for a first visit to Osaka. Good room size, some with their own laundry. The immediate area around the hotel is pretty calm but a quick walk and you're in a very busy and fun area. Quick walk to Namba station which connects you to the amazing public transit system - we did say trips to Kobe, Kyoto, and Nara during our stay.
Stayed 7 nights in Jun 2026
Verified review

8/10 Good

Luciano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly, Amenities were good. Only issue was the hot food at breakfast was always cold.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Mariela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, staff was great and polite.. favorite part is the washer/dryer and the provided detergent.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Natasha

Liked: Cleanliness, amenities, property conditions & facilities
Location is great, decoration and ambiance also. The bar close super early.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very close to great commercial, shopping, and dining options. Also about 20 minute taxi drive to USJ. Recommend it, good breakfast and restaurant. Convenient and very friendly staff.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Serrah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So clean, spacious & beautiful!
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

blanca carmelina

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel has a perfect location. Plenty of restaurants nearby, and very close to the metro station. The room feels spacious, and beds are comfortable. I had the breakfast buffet one day, the coffee was terrible, as well as the bread (it tasted like day old bread). The hotel didn’t offer free coffee bar, soda and snacks like the other hotels we stayed in Japan, I felt disappointed.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay near dotonbori. Room was more spacious than the norm
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've travelled Japan a few times now (including a few stays in Osaka) and honestly this hotel has now become our favourite spot in Osaka. Cool funky vibes, really well appointed and comfortable rooms and the washing machine is definitely a huge bonus considering the price point. The location is also brilliant, right next to Dotunbori and Amemura and a quick ride to Osaka Castle.
Stayed 1 night in May 2026
Verified review

8/10 Good

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good ! Interiors of the hotel amazing. Breakfast could be better and the room lighting really poor..the room feel dark..wife find difficult to put her make up on.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was amazing! Close to everything and was clean, lots of amenities and staff was very friendly and helpful
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here. Nice size rooms, close to everything, a cool pool table and outdoor space. Would definitely stay again when visiting Osaka!
Stayed 1 night in Mar 2026