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Mercure Tokyu Stay Osaka Namba

4.0 star property
Immerse in Osaka's vibrant streets or recharge at the on-site gym in this ideally situated, highly praised hotel.

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Photo gallery for Mercure Tokyu Stay Osaka Namba

Miscellaneous - Mercure Tokyu Stay Osaka Namba (Osaka)
Lobby - Mercure Tokyu Stay Osaka Namba (Osaka)
Lounge - Mercure Tokyu Stay Osaka Namba (Osaka)
Suite, 2 Twin Beds | In-room safe, desk, blackout drapes, iron/ironing board - Mercure Tokyu Stay Osaka Namba (Osaka)
Premium Twin Room, 2 Twin Beds | In-room safe, desk, blackout drapes, iron/ironing board - Mercure Tokyu Stay Osaka Namba (Osaka)
In the heart of Osaka, Mercure Tokyu Stay Osaka Namba is a haven for shopping and relaxation. Guests can unwind at the on-site gym or indulge in local flavors at CENTRE M restaurant. With helpful staff, laundry facilities, and convenient vending machines nearby, this hotel near Dotonbori has everything you need.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Laundry

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe Twin Room, Corner (with Washing Machine)

Deluxe Twin Room, Corner (with Washing Machine) | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Twin Room, Corner (with Washing Machine)

8.4 out of 10
Very good
(5 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Twin Room (with Washing Machine)

Deluxe Twin Room (with Washing Machine) | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Twin Room (with Washing Machine)

9.4 out of 10
Exceptional
(12 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds

9.0 out of 10
Wonderful
(12 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed (with Washing Machine)

Superior Room, 1 Queen Bed (with Washing Machine) | In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 1 Queen Bed (with Washing Machine)

10.0 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room, 2 Twin Beds (with Washing Machine)

Superior Twin Room, 2 Twin Beds (with Washing Machine) | In-room safe, desk, blackout drapes, iron/ironing board

Superior Twin Room, 2 Twin Beds (with Washing Machine)

8.8 out of 10
Excellent
(16 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Family Room (Privilege, with Washing Machine)

Family Room (Privilege, with Washing Machine) | In-room safe, desk, blackout drapes, iron/ironing board

Family Room (Privilege, with Washing Machine)

9.4 out of 10
Exceptional
(3 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 7
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed (Privilege, with Washing Machine)

Room, 1 Queen Bed (Privilege, with Washing Machine) | In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 Queen Bed (Privilege, with Washing Machine)

9.2 out of 10
Wonderful
(7 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room, 2 Twin Beds (Privilege, with Washing Machine)

Twin Room, 2 Twin Beds (Privilege, with Washing Machine) | In-room safe, desk, blackout drapes, iron/ironing board

Twin Room, 2 Twin Beds (Privilege, with Washing Machine)

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Accessible Twin Room, Non Smoking

Accessible Twin Room, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Accessible Twin Room, Non Smoking

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premium Twin Room, 2 Twin Beds

Premium Twin Room, 2 Twin Beds | In-room safe, desk, blackout drapes, iron/ironing board

Premium Twin Room, 2 Twin Beds

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, 2 Twin Beds

Suite, 2 Twin Beds | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Twin Beds

  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

About the neighborhood

Located in Minami, a neighborhood in Osaka, Mercure Tokyu Stay Osaka Namba is near a metro station. Namba Grand Kagetsu Theater and Osaka Castle are cultural highlights, and some of the area's popular attractions include Tennoji Zoo and Osaka Aquarium Kaiyukan. Check out an event or a game at Kyocera Dome Osaka, and consider making time for Universal Studios Japan, a top attraction not to be missed. Visit our Osaka travel guide
Map
2 Chome-2-4 Nishishinsaibashi, Chuo Ward, Osaka, Osaka, 5420086

What's nearby

  • Amerikamura
    Amerikamura
    1 min walk - 0.0 miles
  • Dotonbori
    Dotonbori
    1 min walk - 0.1 miles
  • Night life at Dotonbori, Osaka with full of neon signs
    Dotonbori Glico Sign
    3 min walk - 0.2 miles
  • Namba Grand Kagetsu Theater
    Namba Grand Kagetsu Theater
    9 min walk - 0.5 miles
  • Shinsaibashi-suji Shopping Street
    1 min walk - 0.1 miles

Getting around

  • Osaka-Namba Station
    6 min walk
  • Shinsaibashi Station
    7 min walk
  • Kansai Intl. Airport (KIX)
    59 min drive

Restaurants

  • polepole
    1 min walk
  • 味穂
    1 min walk
  • Balabushka
    1 min walk
  • うのたけ
    1 min walk
  • 炭火焼肉 DON-DON アメリカ村本店
    1 min walk

About this property

Mercure Tokyu Stay Osaka Namba

Upscale hotel near Dotonbori
Located close to Namba Grand Kagetsu Theater and Tsutenkaku Tower, Mercure Tokyu Stay Osaka Namba provides shopping on site, dry cleaning/laundry services, and a 24-hour gym. The on-site restaurant, CENTRE M(サントル エム), offers breakfast, lunch, and light fare. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), smoke-free premises, and a front-desk safe
  • An elevator, luggage storage, and a 24-hour front desk
  • A billiards/pool table
  • Guest reviews give top marks for the helpful staff and location
Room features
All 288 rooms include comforts such as air conditioning, in addition to perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with bidets and hair dryers
  • Wardrobes/closets, heating, and housekeeping

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  • Restaurant
  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,750 for adults and JPY 2,750 for children
  • A restaurant

Restaurants on site

  • CENTRE M(サントル エム)

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • 1 building
  • 18 floors
  • Built in 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2750 for adults and JPY 2750 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Mercure Tokyu Stay Osaka Namba Hotel
Mercure Tokyu Stay Osaka Namba Osaka
Mercure Tokyu Stay Osaka Namba Hotel Osaka

Frequently asked questions

Is Mercure Tokyu Stay Osaka Namba pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Mercure Tokyu Stay Osaka Namba?

Check-in start time: 2:00 PM; Check-in end time: 1:00 AM. After-hours check-in is not available.

What time is check-out at Mercure Tokyu Stay Osaka Namba?

Check-out is at 11:00 AM.

Where is Mercure Tokyu Stay Osaka Namba located?

Located in Minami, this hotel is within a 15-minute walk of Dotonbori and Namba Grand Kagetsu Theater. Kyocera Dome Osaka and Tsutenkaku Tower are also within 2 mi (3 km). Shinsaibashi Station is 7 minutes by foot and Namba Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mercure Tokyu Stay Osaka Namba Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Amenities

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 379 out of 610 reviews
Rating 8 - Good. 151 out of 610 reviews
Rating 6 - Okay. 59 out of 610 reviews
Rating 4 - Poor. 15 out of 610 reviews
Rating 2 - Terrible. 6 out of 610 reviews

Reviews

Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was amazing! Close to everything and was clean, lots of amenities and staff was very friendly and helpful
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

antonella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a great location!! Walkable to a few spots and very clean!
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Ziad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than the dim lighting, it’s an great hotel in an excellent location
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Oniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was impeccable, good location and multiple entrances make it convenient
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are tiny, but clean. The staff was friendly and helpful. The hotel was very dark, poorly lit throughout, I guess it was part of the theme of the property. Breakfast was okay, but you sometimes had to wait for a seat.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was spectacular. Great location. Nice property. Rooms very nice but very dark. Beds nice. In room washer/dryer great but ours broke…but was repaired.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Shane

Modern, clean,friendly staff, great location by two main train stations loved our time in this hotel
Stayed 9 nights in Jan 2026
Verified

10/10 Excellent

Harvey

Liked: Cleanliness, staff & service, amenities
Fantastic location and room
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Angus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and has a really nice interior. Staffs’ are really professional. Air conditioning and the lights are perfect fine. The breakfast was fantastic. Also only a block away from the fanciest food/shop street in Osaka. There are so much convenient stores near by.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

WILFRIDO

Liked: Cleanliness, amenities, property conditions & facilities
The room is clean, the toiletries are great, daily water bottle is great, great service both room and the front desk. Great location.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Johei

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, nice staff, light switches were in weird places
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Quyen

Liked: Cleanliness, amenities, property conditions & facilities
Great location and the room was clean.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Great room, good space and tidy. Extremely close to dontonburi
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Ying Lam

Liked: Cleanliness, amenities, property conditions & facilities
I am very satisfied with this hotel and it offered baby bed for my 6-month old baby, the room is clean and the location of hotel is close to the train stations, the taxi station and the tourist attractions with many restaurant nearby.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Staff were helpful, room was awesome… only wish could be on a higher floor
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

TIng Wai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, spacious room with washing machine in the room.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very accommodating and clean. Great location!
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Jasmine

Liked: Cleanliness, property conditions & facilities
Great location! Clean, friendly staffs
Stayed 5 nights in Nov 2025
Verified

4/10 Poor

Po Han

Liked: Cleanliness
Disliked: Staff & service, amenities
Hotel is conveniently located, rooms are also decently maintained The downside of being located in city center is the noise that comes with. The walls are not thick enough to block street noises I was also fined for missing one key card in the room when I checked out. I paid as I respected the rules, but it’s 2026. I do not believe there are many hotels in the world that still charges for misplaced keycards. The hotel system is polite, but definitely not friendly
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Kind and helpful staff and very clean rooms.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Nhat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a cozy double-king single bedroom with a lovely view of the surrounding city in Namba. The room and bathroom were kept very clean, with a basic but functional bathroom area featuring a full shower, a tub, and a separate toilet. The design of the room was quite dark, which made it a little tricky to put on makeup in the morning since the dark walls absorbed most of the light. The vanity mirror was positioned in a way that made it a bit awkward to get ready, and having a full-length mirror would have made changing clothes much easier. The breakfast was truly delightful, offering a well-balanced selection of Japanese and Western cuisines. While it took us a little time to figure out how to operate the laundry machine in the room, having it there was incredibly convenient. The staff were exceptionally friendly and patient, making our stay even more enjoyable.
Stayed 5 nights in Apr 2026
Verified

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay here. Traveled with my son, and we enjoyed the twin bed room with laundry. Everything was clean and enjoyed the water/tea in the room. We had no complaints and the area was walkable to the main areas. Day tour was able to pick us up from the hotel easily.
Stayed 6 nights in Jan 2026
Verified

8/10 Good

Minou

Liked: Cleanliness, amenities, property conditions & facilities
Everything was convenient, and the place was clean and welcoming.
Stayed 5 nights in Nov 2025
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located conveniently in the Dotonbori shopping district. Short distance to Shinsaibashi station entrance, Daimaru, Pasco and other points of interest. Room’s could’ve had better lighting. In fact, the entire hotel was rather dimly lit. Much to be desired regarding toilet tissue but the same can be said for most of Japan hotels. The staff was excellent from front desk (seems to double as concierge) as well as housekeeping and restaurant workers. Local restaurants just outside the surrounding areas and a “Family Mart” just outside of the hotel about 50 yards. All in all a very easy to feel comfortable in a few days.
Stayed 6 nights in Mar 2026