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KUROMON Crystal Hotel

3.0 star property
Friendly multilingual staff welcome travelers to a comfortable base for exploring Osaka's famous markets and entertainment districts

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Photo gallery for KUROMON Crystal Hotel

A hotel entrance with a red and grey facade, a signboard, and a small garden area. - KUROMON Crystal Hotel (Osaka)
A hotel corridor with dark doors, a colorful carpet, and a wall-mounted abstract painting. - KUROMON Crystal Hotel (Osaka)
A store with shelves stocked with snacks and packaged goods, decorated with paper lanterns and a red banner. - KUROMON Crystal Hotel (Osaka)
A hotel lobby with a reception desk, seating area, and a staircase leading to other floors. - KUROMON Crystal Hotel (Osaka)
A hotel room with two beds, a large wall mural, an air conditioning unit, and a window with curtains. - KUROMON Crystal Hotel (Osaka)
KUROMON Crystal Hotel places visitors in the heart of Osaka, steps from the iconic Dotonbori Glico Sign and Amerika-Mura Triangle Park. Guests enjoy in-room WiFi, 24-hour front desk assistance, and on-site vending machines.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Double Room, Non Smoking

A hotel room with a bed, bedside table, desk, air conditioning unit, and a large window with curtains.

Standard Double Room, Non Smoking

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room, Non Smoking

A hotel room with two beds, a wall-mounted air conditioner, a bedside table with a lamp, and a large painting of Mount Fuji.

Standard Twin Room, Non Smoking

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Standard Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Mirable Bath ★ Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Mirable Bath ★ Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Room with Spa Bath, Non Smoking

A hotel room with a bed, bedside table, desk, air conditioning unit, and a large window with curtains.

Double Room with Spa Bath, Non Smoking

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Triple Room, Non Smoking

A hotel room with three single beds, a large wall mural, a flat-screen TV, and a bedside table with a clock.

Triple Room, Non Smoking

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Twin Room with Spa Bath, Non Smoking

A hotel room with two beds, a wall-mounted air conditioner, a bedside table with a lamp, and a large painting of Mount Fuji.

Twin Room with Spa Bath, Non Smoking

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Basic Double Room, 1 Double Bed, Non Smoking

A hotel room with a bed, bedside table, desk, air conditioning unit, and a large window with curtains.

Basic Double Room, 1 Double Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Located in Minami, a neighborhood in Osaka, KUROMON Crystal Hotel is near a metro station. Dotonbori Glico Sign and Tsutenkaku Tower are notable landmarks, and some of the area's popular attractions include Osaka Aquarium Kaiyukan and Universal Studios Japan. Kuromon Market and Abeno Harukas are two other places to visit that come recommended. Visit our Osaka travel guide
Map
Nipponbashi 1-13-9, Osaka, Osaka, 542-0073

What's nearby

  • A busy indoor market with food stalls and people shopping.
    Kuromon Market
    3 min walk - 0.2 miles
  • A bustling urban river scene with illuminated buildings and a boat tour.
    Dotonbori
    4 min walk - 0.3 miles
  • A busy urban street with a prominent DISCPIER cinema and various shops.
    Nipponbashi
    4 min walk - 0.3 miles
  • A brightly lit urban street with various commercial signs and a river in the foreground.
    Dotonbori Glico Sign
    10 min walk - 0.6 miles
  • Namba Walk Shopping Mall
    3 min walk - 0.2 miles

Getting around

  • Nippombashi Station
    2 min walk
  • Kitntetsu-Nipponbashi Station
    4 min walk
  • Itami Airport (ITM)
    32 min drive

Restaurants

  • ファン・サパロット
    3 min walk
  • 超豚骨 濃度8
    3 min walk
  • 伊吹珈琲店 黒門市場
    1 min walk
  • 千日前酒場情熱ホルモン
    3 min walk
  • YアンドA
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • Elevator

More

  • 1 building
  • 8 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is KUROMON Crystal Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at KUROMON Crystal Hotel?

Check-in start time: 4 PM; Check-in end time: 2:00 AM. After-hours check-in is not available.

What time is check-out at KUROMON Crystal Hotel?

Check-out is at 10 AM.

Where is KUROMON Crystal Hotel located?

Located in Minami, this hotel is within a 15-minute walk of Kuromon Market and Dotonbori Glico Sign. Amerika-Mura Triangle Park and Tsutenkaku Tower are also within 1 mi (2 km). Nippombashi Station is only a 2-minute walk and Tanimachi 9-chome Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

KUROMON Crystal Hotel Reviews

8.8

Excellent

9.0

Cleanliness

9.0

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 100 out of 174 reviews
Rating 8 - Good. 52 out of 174 reviews
Rating 6 - Okay. 14 out of 174 reviews
Rating 4 - Poor. 6 out of 174 reviews
Rating 2 - Terrible. 2 out of 174 reviews

Reviews

Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff and lovely hotel. would definitely book again
Stayed 8 nights in Feb 2026
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel with nice location

The hotel is close to city center attractions and metro station. The staff was friendly and the size of the room was ok. Overall it is a good place to stay for catching flight the next day.
Room
Bathroom
Bidet
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel with nice location

The hotel is close to city center attractions and metro station. The staff was friendly and the size of the room was ok. Overall it is a good place to stay for catching a morning flight the next day.
Room
Bathroom
Bidet
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location. Quiet. Helpful staff. Rooms are small.
Verified review

10/10 Excellent

Earl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities
The room was bigger than other hotels I stayed at in Osaka.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

HyoungJin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good.
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room!
Stayed 6 nights in Nov 2022
Verified review

6/10 Okay

LIM JUN

Liked: Cleanliness, staff & service, property conditions & facilities
호텔깔끔하고, 조식 간단하고, 직원들 친절함. 가족여행으로 좋음, 일본시내 그리고 일본 특유의 작은 사이즈 방은 어쩔수 없음.
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

還不錯的住宿選擇

旅館位置好，要去附近逛街購物或是用餐都很便利。旅館人員態度友善，辦理入住跟離開的過程都很快速順暢。房間以休息一晚隔天早上離開前往機場來說，沒有什麼可挑剔的地方。
房間
浴室
免治馬桶
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

地段不錯、交通便利的住宿選擇

旅館離地鐵站不遠，要去附近逛街購物或是用餐都很便利。旅館人員態度友善，辦理入住跟離開的過程都很快速順暢。房間的大小還可以（浴室很大），以休息一晚隔天早上離開前往機場來說沒有什麼可挑剔的地方。
房間
浴室
免治馬桶
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

KYU DONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

최고의 직원이 있는 쿠로몬 크리스탈 호텔

아주 친절하게 응대를 하여주신 한국인 직원 이OO 님, 덕분에 정말 편안하게 숙박할 수 있었습니다. 진심으로 감사드립니다.
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

YECHAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
너무 친절하시고 편안하고 즐거운 시간 보냈습니다. 일본어가 안되는 어려운 상황에서도 도움을 주셔서 잘 해결했습니다 감사합니다
Stayed 3 nights in Aug 2023
Verified review

8/10 Good

Wong

Liked: Cleanliness, staff & service, property conditions & facilities
房間好細, 跟相片相差好大... 兩張單人床, 行李都不夠地方放 職員服務很好, 問路很協力
Stayed 1 night in Jan 2023
Verified review

10/10 Excellent

HSU MING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不錯
Stayed 1 night in Jan 2023
Verified review

2/10 Terrible

??

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
禁煙の部屋なのに、タバコの匂いで気持ち悪かったです。
Stayed 1 night in Nov 2022
Verified review

10/10 Excellent

Yukihiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

快適

お風呂の浴槽が他の同じようなクラスのホテルと比べて格段広いので　ゆったり入れて気持ちいいです。 周りも静かで、ぐっすり眠れます。
Stayed 1 night in Feb 2022
Verified review

10/10 Excellent

SHOICHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

シンプルで過ごし勝手のいいホテル

2021年12月31日に利用させていただきました。 当日別の宿泊施設にてデーユースを予約していたはずがホテルさん側の手違いでされておらず、以前より気になっていた「黒門クリスタルホテル」さんを訪ねました。ネットで調べるとこよりも先に飛び込みで予約の空室をお聞きしました。大晦日の12月31日にもかかわらず、数室空いていますとのことで「ネットでのご予約」をオススメしていただきました。大変親切で落ち着いたご対応でした。 部屋は「ダブルルーム(スパバス付)」でした。無駄な棚や物置はなく至ってシンプルな客室でした。 Wi-Fiも部屋ごとに設定とパスワードがあり、パソコン仕事・動画再生も快適でした。 今回は宿泊予約でデイユース使いでしたが、次回は一晩ゆっくり過ごしたいと思います。 ありがとうございました。
Stayed 1 night in Dec 2021
Verified review

8/10 Good

kazufumi

Liked: Cleanliness, staff & service, amenities
ダブルベットでしたがシングルのマットレスを並べたものなので隙間が気になりました。 結局片方に寄って寝たのでダブルを選択して損した気持ちになりました。 施設自体はキレイで周辺には食事や遊ぶ場所もあります。 （緊急事態宣言中でどこにも出ていませんが、、、） やはり都会なのでウーバーイーツの種類がすごくあるのも良かった。
Stayed 1 night in Sep 2021
Verified review

10/10 Excellent

KAJI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

良かったです

時期的かもしれませんがあの値段で泊まれて大変満足しました 駐車場も目の前にありアクセスも問題なかったです ひとつ言わせていただきますと隣室の音が若干しててちょっと気になりました
Stayed 2 nights in Sep 2021
Verified review

6/10 Okay

GIOVANNI

It was ok.
Stayed 1 night in Jul 2021
Verified review

6/10 Okay

KATSUYA

Liked: Staff & service, room comfort

お風呂のシャワーヘッドから漏れてる

シャワーが漏れてて使えなかった。 もう少し、大きな机が欲しい。部屋で食事をするのに不便でした。
Stayed 1 night in Jun 2021
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

大満足でした。

清潔感があり、料金を考えると大満足でした。強いて言えばエアコンの暖房の効き具合がやや悪かったかなということですね。 また利用したいと思っています。
Stayed 1 night in Jan 2021
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

便利で快適

ホテルの名前から、カップル用を間違って予約したかと心配でしたが普通のエコノミーホテルで快適でした。
Stayed 1 night in Nov 2020
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort

ゆったりできました。

トイレとバスがセパレートなのが何よりよかった。バスが広くてゆったりできた。
Stayed 1 night in Sep 2020