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JR WEST GROUP VIA INN UMEDA

3.0 star property
Travelers start their mornings with a hearty breakfast before stepping out to discover everything within walking distance of this strategically positioned hotel.

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Photo gallery for JR WEST GROUP VIA INN UMEDA

Daily full breakfast (JPY 1760 per person) - JR WEST GROUP VIA INN UMEDA (Osaka)
Lobby - JR WEST GROUP VIA INN UMEDA (Osaka)
Lobby - JR WEST GROUP VIA INN UMEDA (Osaka)
Front of property - JR WEST GROUP VIA INN UMEDA (Osaka)
Daily full breakfast (JPY 1760 per person) - JR WEST GROUP VIA INN UMEDA (Osaka)
Located in the center of Osaka, JR WEST GROUP VIA INN UMEDA provides a practical base for city exploration. Guests fuel up with morning breakfast and connect using in-room WiFi. The 24-hour front desk ensures assistance is always available throughout their stay.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Laundry
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Single Room, Non Smoking (A)

Down comforters, free WiFi, bed sheets

Single Room, Non Smoking (A)

8.6 out of 10
Excellent
(7 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room, Non Smoking (B)

Down comforters, free WiFi, bed sheets

Single Room, Non Smoking (B)

8.0 out of 10
Very good
(3 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room, Non Smoking (C)

Down comforters, free WiFi, bed sheets

Single Room, Non Smoking (C)

8.0 out of 10
Very good
(1 review)
  • 13 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Double Room, Non Smoking

Down comforters, free WiFi, bed sheets

Double Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room, Non Smoking

Down comforters, free WiFi, bed sheets

Twin Room, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

Down comforters, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

Single Room C Non smoking

  • Sleeps 1

View all photos for Twin Room Non smoking

Miscellaneous

Twin Room Non smoking

  • Sleeps 2

Single Room A-Non-Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

Viainn Single Room - Non Smoking

  • Sleeps 2

View all photos for Deluxe Twin (Non-smoking)

Down comforters, free WiFi, bed sheets

Deluxe Twin (Non-smoking)

  • Sleeps 2

View all photos for Double Room Non-Smoking

Miscellaneous

Double Room Non-Smoking

  • Sleeps 2

About the neighborhood

Located in Osaka, JR WEST GROUP VIA INN UMEDA is in the city center. The area's natural beauty can be seen at Osaka Castle Park and Expo ’70 Commemorative Park, while Universal Studios Japan and Osaka Aquarium Kaiyukan are popular area attractions. Looking to enjoy an event or a game? See what's going on at Kyocera Dome Osaka or Osaka-jō Hall. Visit our Osaka travel guide
Map
1-20 Komatsubaracho, Kita Ward, Osaka, Osaka, 530-0018

What's nearby

  • Lovely flowers 💐💐💐
    HEP Five Shopping Mall
    3 min walk - 0.2 miles
  • Osaka, Japan
    Osaka Station City
    4 min walk - 0.3 miles
  • I was done in Osaka, we were watching the 40 Anniversary original exhibition of Little Twin Stars and My Melody. They are very cute, it was nostalgic.
    Hankyu Umeda Main Store
    4 min walk - 0.3 miles
  • Doremon exhibit a couple of years back.
    Grand Front Osaka Mall
    7 min walk - 0.4 miles
  • Osaka showing a city and modern architecture
    Umeda Sky Building
    14 min walk - 0.8 miles

Getting around

  • Higashi-Umeda Station
    4 min walk
  • Osaka Station
    10 min walk
  • Itami Airport (ITM)
    27 min drive

Restaurants

  • 天神ホルモン
    1 min walk
  • Vivahaus
    1 min walk
  • BeeRUSH キタ店
    1 min walk
  • 台北餃子張記
    1 min walk
  • 牛角 はなれ阪急東通り店
    1 min walk

About this property

JR WEST GROUP VIA INN UMEDA

Hotel near Grand Front Osaka Mall
JR WEST GROUP VIA INN UMEDA provides dry cleaning/laundry services and more. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Full breakfast (surcharge), a 24-hour front desk, and a vending machine
  • Luggage storage
Room features
All 217 rooms feature comforts such as air conditioning, as well as amenities like free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with eco-friendly toiletries and bidets
  • 50-inch LCD TVs with streaming services and cable channels
  • LED light bulbs, refrigerators, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,760 for adults and JPY 1,760 for children

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom

More

  • At least 80% lighting from LEDs
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels
  • Streaming services

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Living room

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests booked in Breakfast rate plans receive breakfast for guests age 12 and older. Breakfast is not included for children under 12 sharing existing bedding with their parent.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 1760 for adults and JPY 1760 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Via Inn Umeda Osaka
Via Umeda Osaka
Via Umeda
VIA INN Umeda
JR WEST GROUP VIA INN UMEDA
Jr West Group Via Umeda Osaka
JR WEST GROUP VIA INN UMEDA Hotel
JR WEST GROUP VIA INN UMEDA Osaka
JR WEST GROUP VIA INN UMEDA Hotel Osaka

Frequently asked questions

Is JR WEST GROUP VIA INN UMEDA pet-friendly?

No, pets are not allowed at this property.

How much is parking?

JR WEST GROUP VIA INN UMEDA doesn't offer parking.

What time is check-in at JR WEST GROUP VIA INN UMEDA?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. After-hours check-in is not available.

What time is check-out at JR WEST GROUP VIA INN UMEDA?

Check-out is at 10:00 AM.

Where is JR WEST GROUP VIA INN UMEDA located?

Located in Kita, this hotel is within a 10-minute walk of HEP Five Shopping Mall and Grand Front Osaka Mall. Dotonbori and Osaka Castle are also within 3 mi (5 km). Higashi-Umeda Station is only a 4-minute walk and Umeda Station (Hankyu) is 6 minutes.

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Reviews

JR WEST GROUP VIA INN UMEDA Reviews

9.0

Wonderful

9.2

Cleanliness

8.6

Amenities

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 135 out of 231 reviews
Rating 8 - Good. 64 out of 231 reviews
Rating 6 - Okay. 27 out of 231 reviews
Rating 4 - Poor. 3 out of 231 reviews
Rating 2 - Terrible. 2 out of 231 reviews

Reviews

10/10 Excellent

Wei Shan

Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly and room was clean
Stayed 1 night in Nov 2025

10/10 Excellent

Cuong Van

Liked: Cleanliness, property conditions & facilities
We had a great stay in Osaka with VIAINN.The rooms were really clean, and the staff was very courteous & always happy to be of service. The accommodation is located in a very convenient location to many restaurants, department stores & Osaka train station.
Stayed 5 nights in Jan 2026

10/10 Excellent

Chup Jenny

Liked: Cleanliness, amenities, property conditions & facilities
Convenient of the location
Stayed 1 night in Nov 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location and quiet
Stayed 1 night in Oct 2025

8/10 Good

Helena

Liked: Staff & service, amenities
This hotel was in an excellent location to catch Public transport and also close proximity to lots of eating options. The room itself was a bit older and had some stains on the walls.
Stayed 4 nights in Dec 2025

10/10 Excellent

Emilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service ! Double room with 2 twin beds was great… Location (Umeda) is interesting !!
Stayed 1 night in Oct 2025

10/10 Excellent

Dharmasena

Liked: Cleanliness, staff & service, property conditions & facilities
Staff highly courteous and professional. Easy access to all metro lines and rail. Located in the middle of a humongous shopping mall.
Stayed 9 nights in Oct 2025

6/10 Okay

Tejas Tovinkere

Liked: Cleanliness
Room is ridiculously small. If you're traveling with a kid, it's almost impossible to fit. No dining options for vegetarians. Prime location. Attached 7-11 helped
Stayed 1 night in Dec 2025

10/10 Excellent

Stella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location. very convenient to underground area & many dining options around. room was spacious enough for my son & i with our luggage. not the most spacious but enough to fit 2 carry on & a check in bag.
Stayed 2 nights in Aug 2025

8/10 Good

Marcisus

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. Very friendly staff.
Stayed 2 nights in Dec 2024

8/10 Good

Ying

The hotel service is good.
Stayed 4 nights in Apr 2025

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great experience staying at this hotel in Osaka. There were plenty of amenities, the room was clean and they had a laundry room which was convenient. They also offer frequent room service such as towel changes, taking our trash, etc. The room is small but that is common in Japan and I think it was great for two people. The staff were very kind and helpful throughout our stay. There is also a 7 eleven in the building so if you want a late night snack you can just go downstairs to grab something. It’s in a populated area so the night life was amazing and there’s plenty of restaurants around that you can visit. Osaka station was nearby so it was very easy to travel around.
Stayed 5 nights in Nov 2025

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location
Stayed 4 nights in Apr 2025

10/10 Excellent

Sui Kam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is fantastic. Plenty of dining options and shopping right outside the hotel and the underground mall. Metro is nearby. Also it’s nice to have a convenient store connected to the hotel. Laundry facility is high tech as you can see the status from the TV in your room.
Stayed 5 nights in Sep 2025

8/10 Good

Ka Nok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super sincere staff, the hotel is situated in the core of Kita. Lovely.
Stayed 1 night in Jun 2025

10/10 Excellent

Sam

Liked: Cleanliness, property conditions & facilities, room comfort
Calm oasis dear bustling commerce area near Osaka Umeda station. Went for the expo. Once you orient yourself, it's very convenient. Really enjoyed the breakfast.
Stayed 3 nights in Jun 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kind staff, helped me with luggage shipment. Hotel was clean, amenities available in the lobby. Located in a shopping arcade with lots of food and karaoke next door. 7 Eleven connected to hotel. Do note it is a fairly busy area if that is a problem for you but the hotel itself was quiet despite that. Laundry with 4 wash+dry machines available on top floor, has lock mechanism (for 1h after finish) and the hotel TVs provide live updates on machines so you know when they are available or when your load has finished. Machines were always available from my experience. Would recommend if the area interests you.
Stayed 4 nights in Nov 2025

10/10 Excellent

Sergio

Liked: Cleanliness, amenities, property conditions & facilities
Really good hotel. Close to Osaka central station and a 24 hour Donki. Right at the end of E Street, so a lot of isekaya, pachinko machines, and big echo karaokes. But the most convenient was an exclusive access from the hotel to the 24/7 Seven Eleven.
Stayed 2 nights in Jun 2025

10/10 Excellent

Nyi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in prime area...
Stayed 1 night in Apr 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location. Great staff, super friendly. Extremely easy and quick check in and check out processes.
Stayed 3 nights in Jun 2024

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check-in was quick and easy. The location of the hotel is great, surrounded by lots of different types of foods and very close to a subway station entrance. A 7/11 is also connected to the hotel which is very convenient. The staff also speak English which is very helpful
Stayed 2 nights in Jan 2025

10/10 Excellent

Jerrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a really convenient area. I liked that staying here gave us a plethora of food options, and shopping, plus a konbini attached to the hotel. The staff was very helpful and friendly. Check in was easy as well as check out. There were also very nice lockers at the front of the hotel for keeping luggage before or after check in. I would def stay here again!
Stayed 2 nights in Feb 2025

8/10 Good

Natallia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was good, average room size, big bathroom, very clean. Breakfast was good too. The use of laundry machine was 500 yen, however all the button commands are in Japanese, I had to call for help to start it. Also you enter a 4 digit secret code so only you can retrieve your laundry when finished. Also the area is difficult to navigate because most human traffic is underground, Umeda station is huge, dozens of exits. For 1st time visitor it is confusing.
Stayed 2 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldnt have asked for a better location!
Stayed 2 nights in Apr 2024

10/10 Excellent

Doron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Centeral & Clean

The property is very clean and tidy. Very close to the center of the city and the main train station. The staff is very kind and helpful. There was only one issue that the staff at the reception struggled a lot with English and with understanding us
Stayed 2 nights in May 2025