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Hotel Mystays Shinsaibashi

3.0 star property
Helpful staff create a welcoming smoke-free retreat at this hotel where guests can recharge before stepping out to experience the city's vibrant energy

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Photo gallery for Hotel Mystays Shinsaibashi

Lobby - Hotel Mystays Shinsaibashi (Osaka)
In-room safe, desk, iron/ironing board, free WiFi - Hotel Mystays Shinsaibashi (Osaka)
Reception - Hotel Mystays Shinsaibashi (Osaka)
Combined shower/tub, free toiletries, hair dryer, bathrobes - Hotel Mystays Shinsaibashi (Osaka)
Front of property - Hotel Mystays Shinsaibashi (Osaka)
Hotel Mystays Shinsaibashi places travelers in Osaka's vibrant atmosphere. Friendly staff enhance the modern, smoke-free property with in-room WiFi and dry cleaning. Kyocera Dome Osaka and Tsutenkaku Tower are easily accessible for exploration.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry

Room options

Available filters for rooms
Showing 24 of 24 rooms

View all photos for Standard Semi-double Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Semi-double Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Superior Double Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Room, 1 Queen Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Superior Room, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Twin Room, Non Smoking (No Extra Bed)

In-room safe, desk, iron/ironing board, free WiFi

Superior Twin Room, Non Smoking (No Extra Bed)

9.0 out of 10
Wonderful
(4 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Triple Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Superior Triple Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Triple Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Triple Room, Non Smoking

  • 28 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Triple Room, Non Smoking (No cleaning Service)

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Triple Room, Non Smoking (No cleaning Service)

  • 28 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed
  • Free WiFi

View all photos for Standard Semi-double Room, Non Smoking (No cleaning Service)

In-room safe, desk, iron/ironing board, free WiFi

Standard Semi-double Room, Non Smoking (No cleaning Service)

7.0 out of 10
Good
(2 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 Twin Bed
  • Free WiFi

View all photos for Superior Double Room, Non Smoking (No cleaning Service)

In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room, Non Smoking (No cleaning Service)

8.0 out of 10
Very good
(3 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Room, 1 Queen Bed, Non Smoking (No cleaning Service)

In-room safe, desk, iron/ironing board, free WiFi

Superior Room, 1 Queen Bed, Non Smoking (No cleaning Service)

8.0 out of 10
Very good
(1 review)
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Triple Room, Non Smoking (No cleaning Service)

In-room safe, desk, iron/ironing board, free WiFi

Superior Triple Room, Non Smoking (No cleaning Service)

  • 25 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed
  • Free WiFi

View all photos for Superior Twin Room, Non Smoking (No Extra Bed, No cleaning Service)

In-room safe, desk, iron/ironing board, free WiFi

Superior Twin Room, Non Smoking (No Extra Bed, No cleaning Service)

8.0 out of 10
Very good
(1 review)
  • 19 sq m
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Semi Double Non Smoking with Solaniwa Onsen Ticket

In-room safe, desk, iron/ironing board, free WiFi

Standard Semi Double Non Smoking with Solaniwa Onsen Ticket

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Standard Double Non Smoking with Solaniwa Onsen Ticket

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Non Smoking with Solaniwa Onsen Ticket

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Queen Non Smoking with Solaniwa Onsen Ticket

In-room safe, desk, iron/ironing board, free WiFi

Superior Queen Non Smoking with Solaniwa Onsen Ticket

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Twin Non Smoking with Solaniwa Onsen Ticket

In-room safe, desk, iron/ironing board, free WiFi

Superior Twin Non Smoking with Solaniwa Onsen Ticket

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Superior Triple Non Smoking with Solaniwa Onsen Ticket

In-room safe, desk, iron/ironing board, free WiFi

Superior Triple Non Smoking with Solaniwa Onsen Ticket

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Murphy Bed
  • Free WiFi

View all photos for Superior Double with Solaniwa hot spring and Bedrock sauna ticket, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Superior Double with Solaniwa hot spring and Bedrock sauna ticket, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Twin with Solaniwa hot spring and Bedrock sauna ticket, no extra bed, Smoking

In-room safe, desk, iron/ironing board, free WiFi

Superior Twin with Solaniwa hot spring and Bedrock sauna ticket, no extra bed, Smoking

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Triple with Solaniwa hot spring and Bedrock sauna ticket, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Superior Triple with Solaniwa hot spring and Bedrock sauna ticket, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds and 1 Twin Bed
  • Free WiFi

View all photos for Superior Queen with Solaniwa hot spring and Bedrock sauna ticket, Smoking

In-room safe, desk, iron/ironing board, free WiFi

Superior Queen with Solaniwa hot spring and Bedrock sauna ticket, Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Semi-double with Solaniwa hot spring and Bedrock sauna ticket, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Semi-double with Solaniwa hot spring and Bedrock sauna ticket, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Triple with Solaniwa hot spring and Bedrock sauna ticket, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Triple with Solaniwa hot spring and Bedrock sauna ticket, Non Smoking

  • Sleeps 3
  • 2 Double Beds and 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Triple Room, Non Smoking with Solaniwa Onsen Ticket

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Triple Room, Non Smoking with Solaniwa Onsen Ticket

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds and 1 Twin Bed
  • Free WiFi

About the neighborhood

Located in Minami, a neighborhood in Osaka, Hotel Mystays Shinsaibashi is near a metro station. Tsutenkaku Tower and Osaka Castle are notable landmarks, and some of the area's popular attractions include Osaka Aquarium Kaiyukan and Universal Studios Japan. Check out an event or a game at Kyocera Dome Osaka, and consider making time for Kidzania Koshien Theme Park, a top attraction not to be missed. Visit our Osaka travel guide
Map
1-9-30 Nishi-shinsaibashi, Chuo-ku, Osaka, Osaka-fu, 542-0086

What's nearby

  • Amerikamura
    Amerikamura
    1 min walk - 0.0 miles
  • Dotonbori
    Dotonbori
    6 min walk - 0.4 miles
  • Night life at Dotonbori, Osaka with full of neon signs
    Dotonbori Glico Sign
    6 min walk - 0.4 miles
  • AKR6HK
    Nipponbashi
    16 min walk - 0.9 miles
  • Shinsaibashi-suji Shopping Street
    3 min walk - 0.2 miles

Getting around

  • Shinsaibashi Station
    4 min walk
  • Osaka-Namba Station
    11 min walk
  • Kansai Intl. Airport (KIX)
    55 min drive

Restaurants

  • 餃子と唐揚げの酒場。しんちゃん アメ村店
    1 min walk
  • RockRock
    1 min walk
  • CAFE BOHEMIA
    1 min walk
  • モスバーガー
    1 min walk
  • Cafe & Dining Bar Twenty Three
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available from 8:00 AM to 10:00 PM (JPY 2,400 per night)

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff

Accessibility

  • Elevator

More

  • 10 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: JPY 2000

Special check-in instructions

The front desk is open daily from 8 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in rooms that include a ticket to Solaniwa Onsen must arrange their own transportation to the hot springs (located 4 km away).

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: JPY 2400 per night (656 ft away; open 8:00 AM to 10:00 PM)
  • Late check-out fee: JPY 2000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hot springs access is not included in the room rate for children ages 4-6 whose stay is included in the rate; a fee of JPY 1,200 per child applies on weekdays, or JPY 1,300 per child applies on weekends if children access the hot springs.

We should mention

Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Hotel Mystays Shinsaibashi pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Mystays Shinsaibashi?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Mystays Shinsaibashi?

Check-out is at 11 AM. Late check-out is available for JPY 2000 (subject to availability).

Where is Hotel Mystays Shinsaibashi located?

Located in Minami, this hotel is within 2 mi (3 km) of Nipponbashi, Kyocera Dome Osaka, and Tsutenkaku Tower. Osaka Castle and Solaniwa-Onsen Osaka Bay Tower are also within 3 mi (5 km). Shinsaibashi Station and Yotsubashi Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Mystays Shinsaibashi Reviews

8.2

Very Good

8.0

Cleanliness

9.0

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 346 out of 1004 reviews
Rating 8 - Good. 449 out of 1004 reviews
Rating 6 - Okay. 145 out of 1004 reviews
Rating 4 - Poor. 49 out of 1004 reviews
Rating 2 - Terrible. 15 out of 1004 reviews

Reviews

Verified

4/10 Poor

Lydia

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Location is excellent, however there is much to be desired in terms of cleanliness. I don't mind that the room is small even for Asians, because this is an expensive part of town, but the bathroom ventilation is pretty bad and the toilet deodorizer ironically emits a smell of urine whenever it runs, so that was quite traumatic. Staff were polite in terms of being helpful and giving us guidance for using luggage porter service.
Stayed 3 nights in May 2026
Verified

8/10 Good

Blake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wifi coulda been better Washer/dryer combo was horrible, did one wash took 4 times to try and dry clothing. Staff amazing
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

hoffmann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room size was great, staff was very kind and friendly, convient location
Stayed 2 nights in Aug 2023
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Good Location
Stayed 7 nights in Mar 2024
Verified

8/10 Good

Iury

Liked: Staff & service, amenities
It was a really nice hotel, less than 4 minutes walking from the subway station and near dozens of places to eat. Really nice surroundings. I just wish the cleaning maintenance and the wifi at the hotel was better. Staff was very helpful.
Stayed 5 nights in Sep 2024
Verified

10/10 Excellent

Eric Shoulin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location except the room smells a little dampened.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Jose Alvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is spacious. Very near Osaka's shopping district and beside the subway station. Everything is accessible. Highly recommended
Stayed 5 nights in Nov 2024
Verified

10/10 Excellent

Kazuteru

Liked: Cleanliness, staff & service, property conditions & facilities
Came to Osaka for Kyocera dome event. GREAT access to pretty much everywhere in Osaka. 10sec walk from Combini. Clean facility and kind staff.
Stayed 1 night in Jan 2024
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
Convenient hotel. Staff very kind, polite and professional. Clean room. Bedding was of good quality. The location to the hotel is very convenient and close to the station. There are many shops and restaurants close to the hotel.
Verified

6/10 Okay

Nicole

Liked: Staff & service
The best thing about this hotel is the distance to Dotonbori, combini and shopping areas. Other than that, it's not stroller-friendly (or wheelchair accessible), it's pretty outdated, and on the smaller side.
Stayed 5 nights in Jul 2024
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big sizable room by Japan standards. Close proximity to Shinsaibashi and shopping district at Dotonbori. Has a 7-11 opposite and a Family Mart around the corner. Only gripe was that sometimes late at night you get bikers that rev their engines loudly as they ride by. Understandably, this is beyond the hotels control (we stayed 5 nights, it happened two or three times). Still, overall a solid hotel stay. Would stay again.
Stayed 5 nights in Nov 2024
Verified

10/10 Excellent

Kam Bik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location, a minute walk to subway and a few minutes walk to Shinsaibaishi and Dotonbori. Staff are polite and helpful. There is no view but that is fine to me. Only one downside that is the water pressure of the facial basin is too weak
Stayed 4 nights in May 2024
Verified

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

It is easy to find. 2 blocks from Shinsaibashi station. Walking distance to shopping areas and food places, like Dotonburi. There's a 7-11 just across from lobby entrance to get that on-the-go food 24/7. Rooms aren't brand new but definitely good enough for my standards. Showers were quite small, had to lean for the showers, and I'm average height. I would stay here again. Decent place for the price. Staff were really friendly and super helpful.
Stayed 8 nights in Mar 2024
Verified

8/10 Good

Jose

Liked: Cleanliness
I’ve stayed at other MyStay and this wasn’t the best. Location 10, staff 8, cleanliness 6. It smells like cigarettes everywhere in the floor I’ve stayed There’s no ramp to bring up your luggage from the street. Suuuper convenient location though, only reason I booked!
Stayed 3 nights in Sep 2023
Verified

6/10 Okay

Jason

Liked: Staff & service, amenities, property conditions & facilities
Hotel is located less than a 4 mins walk from exit 7 of Shinsaibashi station. Approximately 10 mins walk to Shinsaibashi street and Dotonburi about 15 mins away. However, did not rate 5 starts for this review as the carpet in the room we had was dirty upon check in. There was also no bottled water provided. Reception was fluent in english, and check in/out process was smooth.
Stayed 2 nights in Mar 2024
Verified

2/10 Terrible

Diana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is good but the quality of the hotel is horrible. There’s a heavy damp/weird smell in the room. The rooms are supposed to be non smoking but there’s still cigarette smell. Everything there is worn out.
Stayed 4 nights in Jun 2026
Verified

8/10 Good

Pedro

Liked: Cleanliness, amenities, property conditions & facilities
Good service
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Nanyu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Ramil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel. Very clean and pretty close to everything.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Great
Stayed 1 night in Dec 2025
Verified

8/10 Good

JOCELYN

Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Rolando

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for our needs
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Ka Yan

Liked: Cleanliness, staff & service, property conditions & facilities
It is a clean and comfortable hotel to stay with.
Stayed 3 nights in Mar 2023
Verified

8/10 Good

Peony

Liked: Cleanliness, staff & service, amenities
Location is great
Stayed 4 nights in Apr 2023