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Hearton Hotel Shinsaibashi

3.0 star property
Feel right at home in this vibrant neighborhood filled with shopping and entertainment options.

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Breakfast, lunch and dinner served - Hearton Hotel Shinsaibashi (Osaka)
Interior detail - Hearton Hotel Shinsaibashi (Osaka)
Triple Room, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi - Hearton Hotel Shinsaibashi (Osaka)
Interior detail - Hearton Hotel Shinsaibashi (Osaka)
Reception - Hearton Hotel Shinsaibashi (Osaka)
Located near Dotonbori Glico Sign and Orix Theater, Hearton Hotel Shinsaibashi offers a convenient base for exploring the area. Enjoy breakfast at Planet 3rd restaurant, stay connected with in-room WiFi, unwind with laundry services and dry cleaning/laundry services. Top off your day with a visit to the coffee shop/cafe or conference space. The helpful staff has left a lasting impression on previous guests.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Single Room, Non Smoking

Single Room, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Single Room, Non Smoking

8.6 out of 10
Excellent
(26 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Double Room, Non Smoking

Double Room, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Double Room, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Twin Room, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 16 sq m
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Triple Room, Non Smoking

Triple Room, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Triple Room, Non Smoking

8.0 out of 10
Very good
(9 reviews)
  • 17 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Economy Double Room, Non Smoking

Economy Double Room, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Economy Double Room, Non Smoking

8.2 out of 10
Very good
(24 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

About the neighborhood

Near a metro station, Hearton Hotel Shinsaibashi is in Minami, a walkable area in Osaka with great shopping. Osaka Castle and Orix Theater are cultural highlights, and some of the area's popular attractions include Osaka Aquarium Kaiyukan and Universal Studios Japan. Looking to enjoy an event or a game? See what's going on at Kyocera Dome Osaka or Osaka-jō Hall. Guests appreciate the hotel's convenience to public transportation: Shinsaibashi Station is 4 minutes by foot and Yotsubashi Station is 6 minutes. Visit our Osaka travel guide
Map
1-5-24 Nishi Shinsaibashi, Chuo-ku, Osaka, Osaka-fu, 542-0086

What's nearby

  • Amerikamura
    Amerikamura
    1 min walk - 0.0 miles
  • Dotonbori
    Dotonbori
    4 min walk - 0.3 miles
  • Night life at Dotonbori, Osaka with full of neon signs
    Dotonbori Glico Sign
    5 min walk - 0.3 miles
  • Kuromon Market
    Kuromon Market
    12 min walk - 0.7 miles
  • Shinsaibashi-suji Shopping Street
    1 min walk - 0.1 miles

Getting around

  • Shinsaibashi Station
    4 min walk
  • Osaka-Namba Station
    9 min walk
  • Kansai Intl. Airport (KIX)
    56 min drive

Restaurants

  • マクドナルド
    2 min walk
  • コメダ珈琲店
    1 min walk
  • Starbucks
    2 min walk
  • サイゼリヤ
    1 min walk
  • 幸せのパンケーキ 心斎橋 (A Happy Pancake Shinsaibashi)
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,650 for adults and JPY 880 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Iyemon Cafe Shinsaibashi

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • Elevator

More

  • 10 floors
  • 2 buildings
  • Banquet hall
  • Built in 1984
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1650 for adults and JPY 880 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit/debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Hearton Hotel Shinsaibashi pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Hearton Hotel Shinsaibashi?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Hearton Hotel Shinsaibashi?

Check-out is at noon.

Where is Hearton Hotel Shinsaibashi located?

Located in Minami, this hotel is within a 10-minute walk of Shinsaibashi-suji Shopping Street, Dotonbori, and Dotonbori Glico Sign. Orix Theater and Namba Grand Kagetsu Theater are also within 15 minutes. Shinsaibashi Station is only a 4-minute walk and Yotsubashi Station is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hearton Hotel Shinsaibashi Reviews

8.6

Excellent

8.6

Cleanliness

9.0

Location

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 459 out of 1007 reviews
Rating 8 - Good. 378 out of 1007 reviews
Rating 6 - Okay. 118 out of 1007 reviews
Rating 4 - Poor. 32 out of 1007 reviews
Rating 2 - Terrible. 20 out of 1007 reviews

Reviews

Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 6 nights at the beginning of June, the hotel was in a great location, near the Shinsaibashi station and across the street from a family mart. Located right between the main shopping street and America-mura, it’s a great place to stay to feel like you have all the action right at your fingertips. There were a few motorcyclists revving their engines in the streets below, but it wasn’t overwhelmingly loud for our stay. As well as this, the walls are slightly thin, so if someone is playing the TV quite loud, you can hear it muffled through the wall. The rooms are small, as usual in Japan, but these ones felt a little larger as we had a small closet to hang our umbrellas and bags, as well as more space with a desk and area at the foot of the bed for our bags. The breakfast cafe was wonderful and allowed us to enjoy and people watch every morning while we had our breakfast and coffee. Overall a great stay for the price and I would recommend this for other travellers.
Stayed 6 nights in Jun 2026
Verified

10/10 Excellent

Braden

Liked: Cleanliness, amenities, property conditions & facilities
Was a very nice hotel. Location was key and provided just what I needed. Staff was friendly and helpful!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Great customer service. Highly recommend.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Riza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very warmpt and helpful. Thanks we havd a great stay
Stayed 3 nights in Apr 2025
Verified

6/10 Okay

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
the location is great
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

mehdi

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here for 2 nights and 3 days. The facility was really clean and the staff was friendly. The location is very convenient.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located near the main areas, walking distance.
Stayed 1 night in Apr 2024
Verified

8/10 Good

Jose

Liked: Staff & service, amenities, property conditions & facilities
The hotel is like a 3 star property. However the staff and location are what makes this hotel. We enjoyed our stay. For the price, I would highly recommend.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Yejung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quite good cuz it's clean and comfortable.
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Man Ki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have been staying in this hotel for many time. Hotel location is very convenient. Staff was friendly. Value for money.
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Jo Kathrina Jimenez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! has all the amenities close by. Only thing was we could hear sirens at night.
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Agnes

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, close to everything, AC in the room with mini fridge. We couldn't open our window, but the staff wouldnt and open/close it for us. Would recommend!
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location and kind staff

The location is convenient to go to various spots in Osaka. Shinsaibashi is close to Kyocera Dome and in one of the shopping areas in Osaka. There are a lot of shops, cafes and restaurants. They provide organized check-in system and people working there are all nice and kind. I lost my glasses in my room but they found them and kept until I returned to pick up my checked luggage. I really appreciated it.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the amenities and the quaintness of the room. it felt comforting and relaxing
Stayed 1 night in Mar 2024
Verified

8/10 Good

Mymy

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel location is excellent. However, our semi double room was very small and no window
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really good hotel

The staff are very friendly and welcoming. They helped us forward our luggage, nothing was too much trouble for them. The beds were a bit hard but i found them comfortable. The room was clean with plenty of amenities. The hotel is located so close to the subway and also within walking distance to Dotonburi
Stayed 3 nights in May 2024
Verified

8/10 Good

Ellie

Liked: Cleanliness, staff & service, property conditions & facilities
Near the Shinsaibashi station, close to shopping and restaurants. The room was clean and the staff were nice and accommodating. You’re required to leave your room key at the reception desk when you leave the hotel and that’s strange, but there’s someone at the desk 24/7 so there’s no problem getting back in your room.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is conveniently located for exploring Osaka: it’s very close to the shopping in Shinsaibashi and the Osaka loop station, and about a 10 min walk to Dotonbori. The staff is very helpful too — they were quick to respond to my emails, and they kindly helped arrange for our luggage to be forwarded to our next destination. (FYI they only seem to offer a laundry service but we found a coin laundromat nearby).
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convince of the smoking room on the forth floor. The restaurant attached was ideal and the staff there were amazing. Only thing I wish was different was the fact the would come in and clean without being asked to.
Stayed 5 nights in May 2024
Verified

10/10 Excellent

Arthur

Liked: Amenities
Everything was great. Only snag was front desk said they don’t reserve taxis. Went back later and tried again. Taxi was reserved with great service.
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, convenient very clean just was very small for me I m 5ft 10 in and weight 188 and I had some struggles on the room I’m, basically it’s just to sleep also no window access.
Stayed 3 nights in May 2024
Verified

6/10 Okay

Tristan

Disliked: Amenities, property conditions & facilities
Overall the hotel is Okay, bed matress are firm, toiletries are at the Hotel Lobby so you have to get what you need. Feels Old, hallways has an old smell. Location is strategic best for shopping and dining. May suit for budget traveller, but not the most comfortable.
Stayed 1 night in Mar 2024
Verified

8/10 Good

Amy

Liked: Cleanliness, staff & service, amenities
We've stayed at Hearton Hotel Shinsaibashi before and the reason we came back is mainly because of the location - lots of great food and shopping near by, easy access to train station. The staff at the hotel are excellent - friendly and helpful. This time we stayed in the annex building which has central air conditioning so you can't control temperation in the room yourself. The weather was hot and for some reason the hotel was only using the FAN and not A/C so it was very hot in the room. But guests can ask the staff to open the window which we did and the staff happily obliged. There are signs at the front desk and in the elevator telling you if they are using the heat, or the fan, or the air conditioning that day. So if it is a hot day and the sign says "FAN" you can tell the staff at the desk right away and they will come open the window. You can't lock the window and will need to get the staff to come back to do that, but as I said the staff is great and will help you right away.
Stayed 6 nights in Oct 2023
Verified

10/10 Excellent

Janella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 2nd time to stay here in this hotel, we first stayed in Hearton Hotel last November 2023. I would definitely recommend Hearton Hotel to my friends and relatives. Affordable rate. Helpful receptionists available 24/7. There is an elevator which is a must for travelers with big luggages. As expected in Japan, room is small but tolerable for 2 pax, we have brought 1 large luggage, 1 medium luggage and 1 small luggage. Luggages are mostly closed if we don’t need anything from it. There is no cabinet for our clothes but for us it’s not a big issue. We like their toilet, it’s small with a tub but super clean. Bath Towels & Face towels are changed every day. Shampoo, conditioner, bath liquid soap and hand soap are available. They provide & give basic toothbrush everyday. We borrowed clothing iron everyday for free. Great location! It’s a 2-min walk from Shinsaibashi station, 15-20mins walk from Namba station, 10-min walk from Glico Dotonbori. We can stay late night shopping in dotonbori & don’t worry about the schedule of the last train because hotel is very near shopping area. Every day when we go out, we leave the key of our room in the reception area, it’s their policy maybe because they will fix our bed and change towels, not a big issue for us since we bring our valuables with us everyday and we trust the hotel staff. Family mart is just across the hotel.
Stayed 5 nights in Apr 2024
Verified

6/10 Okay

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and a much bigger room for my family of 3. The room also had a closet, small desk, and mini refrigerator. The bathroom was tiny it had a toilet, sink, and shower very clean as well. The staff was polite. The hotel was in a very good location close to the train station and plenty of shops and restaurants. The beds were not comfortable at all and that’s why I gave it 3 stars. I only stayed one night and wouldn’t stay here again just because of the beds I couldn’t get comfortable at all.
Stayed 1 night in May 2026