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Hearton Hotel Shinsaibashi

Property class: 3

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Photo gallery for Hearton Hotel Shinsaibashi

A modern cafe with wooden tables and chairs, potted plants, and a large window. - Hearton Hotel Shinsaibashi (Osaka)
A hotel room with two beds, a seating area, a wooden door, and a wall-mounted light fixture. - Hearton Hotel Shinsaibashi (Osaka)
A modern reception area with a counter, seating, and an elevator. - Hearton Hotel Shinsaibashi (Osaka)
A corridor with a tiled floor, white walls, and a wooden door at the end. - Hearton Hotel Shinsaibashi (Osaka)
A modern elevator area with two elevators, a fire alarm panel, and a clear floor. - Hearton Hotel Shinsaibashi (Osaka)
Located close to Dotonbori Glico Sign and Dotonbori, Hearton Hotel Shinsaibashi provides a coffee shop/cafe, dry cleaning/laundry services, and conference space. The on-site restaurant, Iyemon Cafe Shinsaibashi, offers breakfast, lunch, and dinner. Guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Single Room

A hotel room with a bed, a desk, a chair, a television, a lamp, and a wall-mounted shelf with items.

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Single Room Smoking

A hotel room with a bed, a desk, a chair, a television, a lamp, and a wall-mounted shelf with items.

Standard Single Room Smoking

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Semi-double Room

A hotel room with a bed, a desk with a lamp, a telephone, and a small shelf with items.

Standard Semi-double Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Single Room, Non Smoking

A hotel room with a bed, a desk with a computer, a television, and a mirror.

Single Room, Non Smoking

8.6 out of 10
Excellent
(26 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Double Room, Non Smoking

A hotel room with a large bed, a desk, and a television mounted on the wall.

Double Room, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room, Non Smoking

A hotel room with two beds, a desk, a computer, and a window with curtains.

Twin Room, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 16 sq m
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Triple Room, Non Smoking

A hotel room with two beds, a seating area, a wooden door, and a wall-mounted light fixture.

Triple Room, Non Smoking

8.0 out of 10
Very good
(9 reviews)
  • 17 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Economy Double Room, Non Smoking

A hotel room with two beds, a desk with a telephone, and a mirror.

Economy Double Room, Non Smoking

8.2 out of 10
Very good
(24 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

About the neighborhood

Near a metro station, Hearton Hotel Shinsaibashi is in Minami, a walkable area in Osaka with great shopping. Dotonbori and Nipponbashi are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Osaka Aquarium Kaiyukan and Universal Studios Japan. Looking to enjoy an event or a game? See what's going on at Kyocera Dome Osaka or Osaka-jō Hall. Guests appreciate the hotel's convenience to public transportation: Shinsaibashi Station is 4 minutes by foot and Yotsubashi Station is 6 minutes. Visit our Osaka travel guide
Map
1-5-24 Nishi Shinsaibashi, Chuo-ku, Osaka, Osaka-fu, 542-0086

What's nearby

  • A busy street with a variety of shops, including a FamilyMart and a restaurant.
    Amerikamura
    1 min walk - 0.0 miles
  • A bustling urban river scene with illuminated buildings and a boat tour.
    Dotonbori
    4 min walk - 0.3 miles
  • A brightly lit urban street with various commercial signs and a river in the foreground.
    Dotonbori Glico Sign
    5 min walk - 0.3 miles
  • A busy indoor market with food stalls and people shopping.
    Kuromon Market
    12 min walk - 0.7 miles
  • Shinsaibashi-suji Shopping Street
    1 min walk - 0.1 miles

Getting around

  • Shinsaibashi Station
    4 min walk
  • Osaka-Namba Station
    9 min walk
  • Kansai Intl. Airport (KIX)
    56 min drive

Restaurants

  • マクドナルド
    2 min walk
  • コメダ珈琲店
    1 min walk
  • Starbucks
    2 min walk
  • サイゼリヤ
    1 min walk
  • つけ麺 雀
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,650 for adults and JPY 880 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Iyemon Cafe Shinsaibashi

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • Elevator

More

  • 10 floors
  • 2 buildings
  • Banquet hall
  • Built in 1984
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1650 for adults and JPY 880 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit/debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Hearton Hotel Shinsaibashi pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Hearton Hotel Shinsaibashi?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Hearton Hotel Shinsaibashi?

Check-out is at noon.

Where is Hearton Hotel Shinsaibashi located?

Located in Minami, this hotel is within a 10-minute walk of Amerikamura, Dotonbori, and Dotonbori Glico Sign. Kuromon Market and Nipponbashi are also within 1 mi (2 km). Shinsaibashi Station is only a 4-minute walk and Yotsubashi Station is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hearton Hotel Shinsaibashi Reviews

8.6

Excellent

8.6

Cleanliness

9.2

Location

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 464 out of 1001 reviews
Rating 8 - Good. 368 out of 1001 reviews
Rating 6 - Okay. 118 out of 1001 reviews
Rating 4 - Poor. 33 out of 1001 reviews
Rating 2 - Terrible. 18 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel and great location
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and a much bigger room for my family of 3. The room also had a closet, small desk, and mini refrigerator. The bathroom was tiny it had a toilet, sink, and shower very clean as well. The staff was polite. The hotel was in a very good location close to the train station and plenty of shops and restaurants. The beds were not comfortable at all and that’s why I gave it 3 stars. I only stayed one night and wouldn’t stay here again just because of the beds I couldn’t get comfortable at all.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Braden

Liked: Cleanliness, amenities, property conditions & facilities
Was a very nice hotel. Location was key and provided just what I needed. Staff was friendly and helpful!
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 6 nights at the beginning of June, the hotel was in a great location, near the Shinsaibashi station and across the street from a family mart. Located right between the main shopping street and America-mura, it’s a great place to stay to feel like you have all the action right at your fingertips. There were a few motorcyclists revving their engines in the streets below, but it wasn’t overwhelmingly loud for our stay. As well as this, the walls are slightly thin, so if someone is playing the TV quite loud, you can hear it muffled through the wall. The rooms are small, as usual in Japan, but these ones felt a little larger as we had a small closet to hang our umbrellas and bags, as well as more space with a desk and area at the foot of the bed for our bags. The breakfast cafe was wonderful and allowed us to enjoy and people watch every morning while we had our breakfast and coffee. Overall a great stay for the price and I would recommend this for other travellers.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Great customer service. Highly recommend.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Riza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very warmpt and helpful. Thanks we havd a great stay
Stayed 3 nights in Apr 2025
Verified review

6/10 Okay

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
the location is great
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

mehdi

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here for 2 nights and 3 days. The facility was really clean and the staff was friendly. The location is very convenient.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located near the main areas, walking distance.
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Jose

Liked: Staff & service, amenities, property conditions & facilities
The hotel is like a 3 star property. However the staff and location are what makes this hotel. We enjoyed our stay. For the price, I would highly recommend.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Man Ki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have been staying in this hotel for many time. Hotel location is very convenient. Staff was friendly. Value for money.
Stayed 4 nights in May 2024
Verified review

10/10 Excellent

Jo Kathrina Jimenez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! has all the amenities close by. Only thing was we could hear sirens at night.
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Agnes

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, close to everything, AC in the room with mini fridge. We couldn't open our window, but the staff wouldnt and open/close it for us. Would recommend!
Stayed 3 nights in Apr 2025
Verified review

8/10 Good

Mymy

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel location is excellent. However, our semi double room was very small and no window
Stayed 4 nights in Oct 2024
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location and kind staff

The location is convenient to go to various spots in Osaka. Shinsaibashi is close to Kyocera Dome and in one of the shopping areas in Osaka. There are a lot of shops, cafes and restaurants. They provide organized check-in system and people working there are all nice and kind. I lost my glasses in my room but they found them and kept until I returned to pick up my checked luggage. I really appreciated it.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really good hotel

The staff are very friendly and welcoming. They helped us forward our luggage, nothing was too much trouble for them. The beds were a bit hard but i found them comfortable. The room was clean with plenty of amenities. The hotel is located so close to the subway and also within walking distance to Dotonburi
Stayed 3 nights in May 2024
Verified review

8/10 Good

Ellie

Liked: Cleanliness, staff & service, property conditions & facilities
Near the Shinsaibashi station, close to shopping and restaurants. The room was clean and the staff were nice and accommodating. You’re required to leave your room key at the reception desk when you leave the hotel and that’s strange, but there’s someone at the desk 24/7 so there’s no problem getting back in your room.
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is conveniently located for exploring Osaka: it’s very close to the shopping in Shinsaibashi and the Osaka loop station, and about a 10 min walk to Dotonbori. The staff is very helpful too — they were quick to respond to my emails, and they kindly helped arrange for our luggage to be forwarded to our next destination. (FYI they only seem to offer a laundry service but we found a coin laundromat nearby).
Stayed 4 nights in Oct 2024
Verified review

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convince of the smoking room on the forth floor. The restaurant attached was ideal and the staff there were amazing. Only thing I wish was different was the fact the would come in and clean without being asked to.
Stayed 5 nights in May 2024
Verified review

10/10 Excellent

Arthur

Liked: Amenities
Everything was great. Only snag was front desk said they don’t reserve taxis. Went back later and tried again. Taxi was reserved with great service.
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, convenient very clean just was very small for me I m 5ft 10 in and weight 188 and I had some struggles on the room I’m, basically it’s just to sleep also no window access.
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Janella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 2nd time to stay here in this hotel, we first stayed in Hearton Hotel last November 2023. I would definitely recommend Hearton Hotel to my friends and relatives. Affordable rate. Helpful receptionists available 24/7. There is an elevator which is a must for travelers with big luggages. As expected in Japan, room is small but tolerable for 2 pax, we have brought 1 large luggage, 1 medium luggage and 1 small luggage. Luggages are mostly closed if we don’t need anything from it. There is no cabinet for our clothes but for us it’s not a big issue. We like their toilet, it’s small with a tub but super clean. Bath Towels & Face towels are changed every day. Shampoo, conditioner, bath liquid soap and hand soap are available. They provide & give basic toothbrush everyday. We borrowed clothing iron everyday for free. Great location! It’s a 2-min walk from Shinsaibashi station, 15-20mins walk from Namba station, 10-min walk from Glico Dotonbori. We can stay late night shopping in dotonbori & don’t worry about the schedule of the last train because hotel is very near shopping area. Every day when we go out, we leave the key of our room in the reception area, it’s their policy maybe because they will fix our bed and change towels, not a big issue for us since we bring our valuables with us everyday and we trust the hotel staff. Family mart is just across the hotel.
Stayed 5 nights in Apr 2024
Verified review

10/10 Excellent

Lai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the location. Family Mart is right across the street and a good amount of restaurants and shops near the hotel. The shopping street, Daimaru mall and Parco mall are just across the street(you can use the under tunnel to get to the mall and train station before you cross the street too). My hotel room was clean and quiet. Staff was friendly and speaks English. I like that they have a separate room to keep your luggage locked if you arrived the hotel earlier or for whatever reason you couldn't check in yet. There are als shower supply packs like lotions, shower gel and q-tips free to take at the lobby, and their quality is pretty good too. I had the chance to stay in their smallest bedroom and the next size up. While the small one is enough for myself, I highly recommend the next size up if you like bigger rooms because it was significantly bigger, and the price is not much of a difference. The only suggestion I have is to have a small cafe or restaurant within the hotel, so I could grab a quick bite or coffee if I'm in a rush.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay… great location!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

RAMON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High Quality
Stayed 1 night in Jul 2026