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Hearton Hotel Nishiumeda

3.5 star property
Travelers find themselves steps away from Osaka Castle and Tombori River Walk at this centrally located hotel where local flavors shine at two restaurants.

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Photo gallery for Hearton Hotel Nishiumeda

The exterior of a hotel with a sign in Japanese, a glass entrance, and a well-lit interior visible through the doors. - Hearton Hotel Nishiumeda (Osaka)
A buffet with various dishes and containers. - Hearton Hotel Nishiumeda (Osaka)
Hallway - Hearton Hotel Nishiumeda (Osaka)
A hotel room with three beds, a large window, and a decorative wall panel. - Hearton Hotel Nishiumeda (Osaka)
A modern lobby with a long bench, recessed lighting, and abstract wall art. - Hearton Hotel Nishiumeda (Osaka)
Hearton Hotel Nishiumeda puts historic Osaka at guests' fingertips. The morning buffet breakfast fuels days of exploration, while in-room WiFi keeps everyone connected. Previous visitors consistently mention how the attentive staff enhances their stay at this modern property.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Single room, Non-smoking (Same-day only, single person use.)

A hotel room with a bed, a desk with a telephone, a small heater, a window with a view of buildings, and a wall with a textured pattern.

Single room, Non-smoking (Same-day only, single person use.)

  • Sleeps 1
  • Free WiFi

View all photos for Twin room, Smoking/non-smoking not specified (Same-day only [For 2 people] [Smoking])

A hotel room with a large bed, a sofa, a wall-mounted heater, and a window with a city view.

Twin room, Smoking/non-smoking not specified (Same-day only [For 2 people] [Smoking])

  • Sleeps 2
  • Free WiFi

View all photos for Twin room, Non-smoking (Same-day only, for 2 people.)

A hotel room with a large bed, a sofa, a wall-mounted heater, and a window with a city view.

Twin room, Non-smoking (Same-day only, for 2 people.)

  • Sleeps 2
  • Free WiFi

View all photos for Standard Triple Room, Non Smoking

A hotel room with two beds, a large window, and a wall with a patterned design.

Standard Triple Room, Non Smoking

9.0 out of 10
Wonderful
(20 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Standard Twin Room, Non Smoking

A hotel room with a large bed, a sofa, a window, and a wall-mounted artwork.

Standard Twin Room, Non Smoking

8.2 out of 10
Very good
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Standard Double Room, Non Smoking

A hotel room with a bed, a desk, a chair, a coffee maker, and a television.

Standard Double Room, Non Smoking

8.8 out of 10
Excellent
(65 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Located in Umeda, a neighborhood in Osaka, Hearton Hotel Nishiumeda is in a shopping district and near a metro station. Nipponbashi and Abeno Harukas are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Universal Studios Japan and Osaka Aquarium Kaiyukan. Looking to enjoy an event or a game while in town? See what's going on at Kyocera Dome Osaka. Visit our Osaka travel guide
Map
3-3-55 Umeda, Kita-ku, Osaka, Osaka-fu, 530-0001

What's nearby

  • A cityscape with prominent buildings including the Hilton and Daiwa House Group.
    Herbis Plaza
    3 min walk - 0.2 miles
  • A cityscape at dusk with illuminated buildings, a large circular plaza, and a prominent curved building with vertical windows.
    Osaka Station City
    4 min walk - 0.3 miles
  • A public square with large blue cat statues and people walking around.
    Grand Front Osaka Mall
    6 min walk - 0.4 miles
  • Sankei Hall Breeze
    4 min walk - 0.3 miles
  • Pokemon Centre Osaka
    6 min walk - 0.3 miles

Getting around

  • Osaka Station
    2 min walk
  • Nishi-Umieda Station
    5 min walk
  • Kansai Intl. Airport (KIX)
    60 min drive

Restaurants

  • 小麦の麺神
    2 min walk
  • 日本料理 加賀屋
    2 min walk
  • ANTICO CAFFÈ AL AVIS
    3 min walk
  • Starbucks
    2 min walk
  • 大旦那
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available from 7:00 AM to 10:00 PM (JPY 2,300 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,980 per person
  • 2 restaurants

Restaurants on site

  • Garden Cafe
  • Garden Kitchen

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchairs on site

More

  • 18 buildings
  • 18 floors
  • Built in 1999
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels
  • Pay movies

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: JPY 3000

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: JPY 3000
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1980 per person
  • Nearby parking fee: JPY 2300 per night (1312 ft away; open 7:00 AM to 10:00 PM)
  • Early check-in fee: JPY 3000 (subject to availability)
  • Late check-out fee: JPY 3000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property cannot accommodate requests to provide cribs (infant beds) on site.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Hearton Hotel Nishiumeda pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hearton Hotel Nishiumeda?

Check-in start time: 2 PM; Check-in end time: 5:30 AM. Early check-in is available for a fee of JPY 3000 (subject to availability).

What time is check-out at Hearton Hotel Nishiumeda?

Check-out is at noon. Late check-out is available for JPY 3000 (subject to availability).

Where is Hearton Hotel Nishiumeda located?

Located in Umeda, this hotel is within 3 mi (5 km) of Tombori River Walk, Kyocera Dome Osaka, and Osaka Castle. Nipponbashi and Tsutenkaku Tower are also within 6 mi (10 km). Osaka Station is only a 2-minute walk and Nishi-Umieda Station is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hearton Hotel Nishiumeda Reviews

8.6

Excellent

8.6

Cleanliness

8.4

Amenities

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 447 out of 1008 reviews
Rating 8 - Good. 376 out of 1008 reviews
Rating 6 - Okay. 147 out of 1008 reviews
Rating 4 - Poor. 26 out of 1008 reviews
Rating 2 - Terrible. 12 out of 1008 reviews

Reviews

Verified review

8/10 Good

Rhowena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location just confusing to find based on map. Room was great for family of 3 with AC was excellent. Was not able to eat breakfast. Staff was very helpful. Would stay again.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

LILLIAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located 2 minutes away from Osaka Station which makes taking public transportation super easy. There are a lot of restaurants and shops near the hotel.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Wenxin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have little kid and asked for the quiet room before we arrive, hotel gave us 16th floor and very nice. Location is perfect
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Codruta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, rooms well kept
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Yasuko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great location!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Nolton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice staff. Breakfast was great and hotel is convenient walk from the train station
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

JOSE MANUEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room service met requirements. The hotel's location is convenient for travelers.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to west entrance to Osaka Station. Room spacious. So many food choices nearby. We got confused with all directions when arriving at the station. Good buffet breakfast.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

QIU GEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clear and stuff are friendly.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are helpful
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Witate

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area. Clean room. Love the vending machine nearby
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

TIM LOK

Liked: Cleanliness, staff & service, amenities
good location
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Lucille

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great and helpful staff, fast service
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessibility to train food and shops
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 5 days-two people in a room. There was enough space for both, a small couch. We didn’t have the breakfast. Very close to the train station-no more than 5 minute walk. Lots of places to eat inside the train station. 7/11 close by as well. Would stay here again.
Stayed 6 nights in Mar 2026
Verified review

8/10 Good

April

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Service and amenities was excellent
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

MITSUYOSHI

Liked: Cleanliness, amenities, property conditions & facilities
Good Hotel.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, room was great quality and location is super convenient
Stayed 1 night in May 2025
Verified review

8/10 Good

Kim

Liked: Cleanliness, staff & service, amenities
Good location to trains
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Maydelin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, close to the train station, taxi options and many shops and restaurants. Their breakfast buffet was also very nice as well as the rooms and staff.
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Erlando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Practical place to stay in Osaka

Conveniently located beside Osaka Umeda station. Near all the malls, restaurants and transportation. Area is peaceful as well.
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hearton Hotel is located just meters from Osaka Train Station, offering easy access to multiple transportation options. The hotel's condition is very good, and the service is excellent.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Selby

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful, especially with helping us recieve our luggage through the transport service we used.
Stayed 3 nights in Jun 2025
Verified review

8/10 Good

PAK LAM SIMON

Liked: Staff & service
toilet, room tv is clean but it is bit old fasion location is good, quite near JR Osaka west exit
Stayed 3 nights in May 2025
Verified review

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent stay

This was an easy place to stay at, although there wasn’t much to do close-by. It’s pretty accessible to transit once you get the hang of things. The bed was hard and the laundry is next to a loading dock with nowhere comfortable or air conditioned to sit, but I was happy with my stay.
Stayed 2 nights in Jul 2025