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Four Points Flex by Sheraton Osaka Umeda

Property class: 3

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Photo gallery for Four Points Flex by Sheraton Osaka Umeda

A modern living room with a yellow sofa, a beige sofa, and a wooden bench. There is a large window with a view of greenery and a pagoda. - Four Points Flex by Sheraton Osaka Umeda (Osaka)
A modern restaurant with high tables and booths, wooden partitions, and a view of the city through large windows. - Four Points Flex by Sheraton Osaka Umeda (Osaka)
A modern building with a sign reading "FOUR POINTS FLEX BY SHERATON". - Four Points Flex by Sheraton Osaka Umeda (Osaka)
A laundry room with two front-loading washing machines and a dryer. - Four Points Flex by Sheraton Osaka Umeda (Osaka)
A hotel room with two beds, a desk, a chair, and a TV. - Four Points Flex by Sheraton Osaka Umeda (Osaka)
Close to Grand Front Osaka Mall and Osaka Station City, Four Points Flex by Sheraton Osaka Umeda provides dry cleaning/laundry services, a restaurant, and more. Stay connected with free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
  • Housekeeping

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, and a TV.

Room, 2 Twin Beds

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Twin Bed

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Room, 1 Twin Bed

8.6 out of 10
Excellent
(21 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 Double Bed

A hotel room with a bed, a desk with a chair, a television, and a window with curtains.

Room, 1 Double Bed

8.0 out of 10
Very good
(8 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Located in Kita, a neighborhood in Osaka, Four Points Flex by Sheraton Osaka Umeda is near a metro station. Osaka Castle and Namba Grand Kagetsu Theater are cultural highlights, and travelers looking to shop may want to visit Dotonbori and Grand Front Osaka Mall. Universal Studios Japan and Osaka Aquarium Kaiyukan are not to be missed. Visit our Osaka travel guide
Map
1-10-3 Shibata, Kita-ku, Osaka, Osaka, 530-0012

What's nearby

  • A public square with large blue cat statues and people walking around.
    Grand Front Osaka Mall
    4 min walk - 0.3 miles
  • A colorful display titled 'Little TwinStars' with a window illustration, a bed, a chair, and a table with books and a cup.
    Hankyu Umeda Main Store
    6 min walk - 0.4 miles
  • A modern skyscraper with a circular atrium and a prominent steel structure.
    Umeda Sky Building
    11 min walk - 0.6 miles
  • NU Chayamachi
    1 min walk - 0.1 miles
  • Umeda Arts Theater
    3 min walk - 0.2 miles

Getting around

  • Umeda Station (Hankyu)
    4 min walk
  • Nakatsu Station (Hankyu)
    7 min walk
  • Itami Airport (ITM)
    24 min drive

Restaurants

  • カレーハウスK2
    1 min walk
  • 善LABORATORY
    1 min walk
  • 権之介 梅田店
    1 min walk
  • 海鮮屋台おくまん D.Dハウス店
    1 min walk
  • えびそば一幻
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 13 floors
  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Four Points Flex by Sheraton Osaka Umeda pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Four Points Flex by Sheraton Osaka Umeda doesn't offer parking.

What time is check-in at Four Points Flex by Sheraton Osaka Umeda?

Check-in start time: 3:00 PM; Check-in end time: 1 AM.

What time is check-out at Four Points Flex by Sheraton Osaka Umeda?

Check-out is at 11:00 AM.

Where is Four Points Flex by Sheraton Osaka Umeda located?

Located in Kita, this hotel is within a 10-minute walk of NU Chayamachi and Grand Front Osaka Mall. Dotonbori and Osaka Castle are also within 3 mi (5 km). Umeda Station (Hankyu) is only a 4-minute walk and Nakatsu Station is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Four Points Flex by Sheraton Osaka Umeda Reviews

8.6

Excellent

8.6

Cleanliness

8.2

Location

8.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 489 out of 1008 reviews
Rating 8 - Good. 333 out of 1008 reviews
Rating 6 - Okay. 122 out of 1008 reviews
Rating 4 - Poor. 42 out of 1008 reviews
Rating 2 - Terrible. 22 out of 1008 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent and graciously forwarded our luggage to next hotel.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, helpful staff and very accessible to nearby restaurants, shops and train stations.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location! I will definitely go back to stay here next time. Highly recommended!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite central location (around 400m from station), cheerful helpful staff, reasonable sized and clean room, good facilities and breakfast included in reasonable tariff.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Good room, great location, nice staff.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room good size ,very clean place.Close to all shopping mall and restaurants and good prices too.Happy to have breakfast included 😊Thank you ! Well done !
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean and location is closed for all shops and restaurants
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Great customer service and very clean and neat hotel rooms!
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to restaurants, and only a few minutes on foot to Osaka Station.
Stayed 4 nights in Sep 2025
Verified review

8/10 Good

Liked: Amenities
Friendly staff. Great amenities.
Stayed 4 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lots of restaurants near by
Stayed 9 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great location right near Namba station. The room isn’t huge but didn’t feel cramped and had everything we needed for our trip. I’d stash here again if I ever returned to Osaka.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff was super welcoming and kind. The room was clean,quaint, and cozy. The bed was very comfortable. Will stay here again next visit to Osaka!
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was amazing and clean. Staff were very helpful and friendly
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice clean room and staff spoke bit of english made it easy to check in
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close CBD,a lots of restaurant's around the hotel.
Stayed 2 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness
Good location
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Value for money. My stay include breakfast, 5 sets of breakfast to choose, it's yummy. Just 5 minutes by walk for the airport bus, much comfortable when you carry more suitcases. Comfortable bed and pillow, only 2 laundry machine is a negative side.
Stayed 11 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Convenient location. Super close to major stations. A wide variety of dinning options available nearby.
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel, the staff is great and very accommodating. The room was clean, and quiet even near the Umeda station !
Stayed 2 nights in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean. Staff accomodated. Plenty of shops around the hotel.
Stayed 4 nights in Nov 2025
Verified review

6/10 Okay

Liked: Staff & service
Clean room room was small but good experience
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very small room and small bed like most of the hotel in the city. Good location to the shopping and restaurants. Umeda station is very convenience to both JR and 阪急 and local trains but also very complicated traffic!
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Nice Hotel, its quiet even if the train station is nearby. you barely hear a noise. its also very clean and convenient location
Stayed 2 nights in Jun 2025