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Four Points Flex by Sheraton Osaka Umeda

3.0 star property
Hotel with a restaurant, 5-minute walk to Grand Front Osaka Mall

Choose dates to view prices

HOTEL UNIZO Osaka Umeda is near Grand Front Osaka Mall, offering in-room WiFi and dry cleaning services. The restaurant is convenient for dining after sightseeing, and the staff is praised for their helpfulness. Luggage storage keeps belongings secure.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Twin Beds

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bidet
Hair dryer
Private bathroom
Shower/tub combination
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Twin Bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Twin Bed

8.8 out of 10
Excellent
(13 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bidet
Hair dryer
Private bathroom
Shower/tub combination
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Double Bed

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bidet
Hair dryer
Private bathroom
Shower/tub combination
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Double Bed

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bidet
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
1-10-3 Shibata, Kita-ku, Osaka, Osaka, 530-0012

What's nearby

  • Umeda Arts Theater - 3 min walk - 0.2 miles
  • Grand Front Osaka Mall - 4 min walk - 0.3 miles
  • Osaka Station City - 6 min walk - 0.4 miles
  • Pokemon Centre Osaka - 7 min walk - 0.4 miles
  • Umeda Sky Building - 10 min walk - 0.6 miles

Getting around

  • Umeda Station (Hankyu) - 4 min walk
  • Nakatsu Station (Hankyu) - 7 min walk
  • Itami Airport (ITM) - 24 min drive

Restaurants

  • ‪善LABORATORY - ‬1 min walk
  • ‪海鮮屋台おくまん D.Dハウス店 - ‬1 min walk
  • ‪鳥貴族 梅田DDハウス店 - ‬1 min walk
  • ‪カレーハウスK2 - ‬1 min walk
  • ‪えびそば一幻 - ‬2 min walk

About this property

Four Points Flex by Sheraton Osaka Umeda

Hotel near Grand Front Osaka Mall
Four Points Flex by Sheraton Osaka Umeda provides amenities like dry cleaning/laundry services and a restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Luggage storage, newspapers in the lobby, and a front-desk safe
  • A 24-hour front desk, an elevator, and a vending machine
  • A computer station
  • Guest reviews say great things about the helpful staff
Room features
All 220 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with bidets and shower/tub combinations
  • Refrigerators, electric kettles, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 13 floors
  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

HOTEL UNIZO Umeda
UNIZO Osaka Umeda
UNIZO Umeda
HOTEL UNIZO Osaka Umeda
Four Points Flex by Sheraton Osaka Umeda Hotel
Four Points Flex by Sheraton Osaka Umeda Osaka
Four Points Flex by Sheraton Osaka Umeda Hotel Osaka

Frequently asked questions

Is Four Points Flex by Sheraton Osaka Umeda pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Four Points Flex by Sheraton Osaka Umeda doesn't offer parking.

What time is check-in at Four Points Flex by Sheraton Osaka Umeda?

Check-in start time: 3:00 PM; Check-in end time: 1 AM.

What time is check-out at Four Points Flex by Sheraton Osaka Umeda?

Check-out is at 11:00 AM.

Where is Four Points Flex by Sheraton Osaka Umeda located?

Located in Kita, this hotel is within a 10-minute walk of Umeda Arts Theater and Grand Front Osaka Mall. Dotonbori and Osaka Castle are also within 3 mi (5 km). Umeda Station (Hankyu) is only a 4-minute walk and Nakatsu Station is 6 minutes.

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Four Points Flex by Sheraton Osaka Umeda Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 481 out of 1011 reviews
Rating 8 - Good. 350 out of 1011 reviews
Rating 6 - Okay. 120 out of 1011 reviews
Rating 4 - Poor. 44 out of 1011 reviews
Rating 2 - Terrible. 16 out of 1011 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to restaurants, and only a few minutes on foot to Osaka Station.
Stayed 4 nights in Sep 2025

10/10 Excellent

Patricia

Liked: Cleanliness, amenities
Everything was near by which was great, I recommend these hotel to anyone
Stayed 3 nights in Sep 2025

8/10 Good

rachel

Liked: Staff & service, property conditions & facilities
Great customer service and very clean and neat hotel rooms!
Stayed 3 nights in Sep 2025

10/10 Excellent

Tsrong-Yi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay. Will definitely stay there again.
Stayed 6 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice clean room and staff spoke bit of english made it easy to check in
Stayed 3 nights in Oct 2025

10/10 Excellent

CJ

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Jul 2025

10/10 Excellent

carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to everything around umeda
Stayed 4 nights in Sep 2025

8/10 Good

CJ

Liked: Cleanliness
Good location
Stayed 1 night in Jul 2025

10/10 Excellent

Rilynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right next to the metro. Lots of places to eat and shop. Tucked down a quieter side street but right next to the action. Great breakfast and wonderfully helpful staff
Stayed 3 nights in Jul 2025

10/10 Excellent

Cristina Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
I loved how close it was to everything. I was able to walk to the train station and to the pharmacy. it was great!!
Stayed 6 nights in Aug 2025

6/10 Okay

Chau Ling

I did not attend because my flight delay
Stayed 1 night in Nov 2025

10/10 Excellent

FREDERIC

Liked: Cleanliness, staff & service, property conditions & facilities
A very nice hotel
Stayed 1 night in May 2025

8/10 Good

Tsz Ni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Convenient location. Super close to major stations. A wide variety of dinning options available nearby.
Stayed 4 nights in May 2025

10/10 Excellent

RIANNE JAYSON PASCUAL

Liked: Cleanliness, amenities, property conditions & facilities
Nice Hotel, its quiet even if the train station is nearby. you barely hear a noise. its also very clean and convenient location
Stayed 2 nights in Jun 2025

10/10 Excellent

Colton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was very excellent!!
Stayed 4 nights in Apr 2025

10/10 Excellent

Hui Xian Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was very convenient to many train lines. Front desk was very helpful and hospitable, going the extra mile to help us in some queries. Rooms were comfortable and provided sufficiently for rest and respite. Bathrooms were well equipped. Bed and pillows were sufficiently comfy, best hotel sleep I have had in a while. Temperature settings all managed well too. The added bonus for me was the clothing spray provided which was a great help. Having a cold/hot water dispenser at the lobby of rooms was excellent. Simple facilities on ground floor (with a vending machine, microwave and laundry machines) were great. Would definitely return!
Stayed 5 nights in Sep 2025

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Wry nice hotel with good amenities
Stayed 1 night in Jan 2025

10/10 Excellent

dani

Liked: Cleanliness, amenities, property conditions & facilities
a little noisy since it’s right next to the train tracks, i’m sure you can ask to be moved away from the tracks. other than that everything was perfect. would definitely stay here again if i’m ever in osaka again!
Stayed 2 nights in Mar 2025

10/10 Excellent

Patrick

Liked: Staff & service, property conditions & facilities
Super clean and great location to shops and food.
Stayed 1 night in Mar 2023

10/10 Excellent

steve

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot for a couple of nights.
Stayed 1 night in Jul 2023

10/10 Excellent

Vincent

Liked: Cleanliness, amenities, property conditions & facilities
Love this place, will return again!
Stayed 10 nights in May 2024

4/10 Poor

Rhinna

Disliked: Cleanliness
room was really small.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jie

Liked: Cleanliness, property conditions & facilities
Very good
Stayed 3 nights in Apr 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and excellent location not far away from Osaka Umeda stations.Food a plenty in the vicinity. Room clean and comfortable and Hotel staff were friendly and helpful. Will return to stay again when I'm in Osaka again
Stayed 7 nights in Nov 2024

10/10 Excellent

Dana Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel, the staff is great and very accommodating. The room was clean, and quiet even near the Umeda station !
Stayed 2 nights in Nov 2023
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