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Four Points Flex by Sheraton Osaka Umeda

3.0 star property
Hotel with a 24-hour front desk, a short walk to Grand Front Osaka Mall

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Photo gallery for Four Points Flex by Sheraton Osaka Umeda

Reception
Breakfast meal
In-room safe, desk, laptop workspace, blackout drapes
Exterior
Combined shower/tub, free toiletries, hair dryer, slippers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Twin Beds

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Bidet
Hair dryer
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Twin Bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Twin Bed

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Bidet
Hair dryer
Private bathroom
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 1 Twin Bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Twin Bed

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Bidet
Hair dryer
Private bathroom
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Double Bed

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Bidet
Hair dryer
Private bathroom
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Double Bed

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Bidet
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
1-10-3 Shibata, Kita-ku, Osaka, Osaka, 530-0012

What's nearby

  • Umeda Arts Theater - 3 min walk - 0.2 miles
  • Grand Front Osaka Mall - 5 min walk - 0.3 miles
  • Pokemon Centre Osaka - 10 min walk - 0.6 miles
  • Umeda Sky Building - 16 min walk - 0.9 miles
  • Osaka Station City - 1 min drive - 0.5 miles

Getting around

  • Umeda Station (Hankyu) - 4 min walk
  • Nakatsu Station (Hankyu) - 7 min walk
  • Itami Airport (ITM) - 24 min drive

Restaurants

  • ‪善LABORATORY - ‬1 min walk
  • ‪鳥貴族梅田DDハウス店 - ‬1 min walk
  • ‪ケーツーカレーハウス - ‬1 min walk
  • ‪挽肉倶楽部 - ‬1 min walk
  • ‪うつわCafe ゆう - ‬1 min walk

About this property

Four Points Flex by Sheraton Osaka Umeda

Hotel near Grand Front Osaka Mall
Close to Osaka Station City, Four Points Flex by Sheraton Osaka Umeda provides amenities like dry cleaning/laundry services and a restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • A computer station, newspapers in the lobby, and a vending machine
  • An elevator, a 24-hour front desk, and a front-desk safe
  • Luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All 220 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with bidets and shower/tub combinations
  • Refrigerators, electric kettles, and heating

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 13 floors
  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

HOTEL UNIZO Umeda
UNIZO Osaka Umeda
UNIZO Umeda
HOTEL UNIZO Osaka Umeda
Four Points Flex by Sheraton Osaka Umeda Hotel
Four Points Flex by Sheraton Osaka Umeda Osaka
Four Points Flex by Sheraton Osaka Umeda Hotel Osaka

Frequently asked questions

Is Four Points Flex by Sheraton Osaka Umeda pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Four Points Flex by Sheraton Osaka Umeda?

Four Points Flex by Sheraton Osaka Umeda doesn't offer parking.

What time is check-in at Four Points Flex by Sheraton Osaka Umeda?

Check-in start time: 3:00 PM; Check-in end time: 1 AM.

What time is check-out at Four Points Flex by Sheraton Osaka Umeda?

Check-out is at 11:00 AM.

Where is Four Points Flex by Sheraton Osaka Umeda located?

Located in Kita, this hotel is within a 10-minute walk of NU Chayamachi and Grand Front Osaka Mall. Dotonbori and Osaka Castle are also within 3 mi (5 km). Umeda Station (Hankyu) is only a 4-minute walk and Nakatsu Station is 6 minutes.

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Four Points Flex by Sheraton Osaka Umeda Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 473 out of 1003 reviews
Rating 8 - Good. 364 out of 1003 reviews
Rating 6 - Okay. 109 out of 1003 reviews
Rating 4 - Poor. 44 out of 1003 reviews
Rating 2 - Terrible. 13 out of 1003 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

FREDERIC

Liked: Cleanliness, staff & service, property conditions & facilities
A very nice hotel
Stayed 1 night in May 2025

10/10 Excellent

Jie

Liked: Cleanliness, property conditions & facilities
Very good
Stayed 3 nights in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Wry nice hotel with good amenities
Stayed 1 night in Jan 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and excellent location not far away from Osaka Umeda stations.Food a plenty in the vicinity. Room clean and comfortable and Hotel staff were friendly and helpful. Will return to stay again when I'm in Osaka again
Stayed 7 nights in Nov 2024

10/10 Excellent

Vincent

Liked: Cleanliness, amenities, property conditions & facilities
Love this place, will return again!
Stayed 10 nights in May 2024

6/10 Okay

Piotr

Liked: Amenities
breakfast is awful I do not recommend buying breakfast in this hotel is a waste of money otherwise okay
Stayed 3 nights in Mar 2025

10/10 Excellent

steve

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot for a couple of nights.
Stayed 1 night in Jul 2023

10/10 Excellent

Patrick

Liked: Staff & service, property conditions & facilities
Super clean and great location to shops and food.
Stayed 1 night in Mar 2023

10/10 Excellent

Dana Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel, the staff is great and very accommodating. The room was clean, and quiet even near the Umeda station !
Stayed 2 nights in Nov 2023

8/10 Good

Man Ho Helord

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店經重新裝修後很新淨，房間空間寬敞，足夠平開旅行箱。 酒店地下及附近有很多食肆，便利店亦離酒店不遠。 交通方面，離機場巴士站不遠，與主要鐵路站距離亦在合理範圍內。 Hotel is new after renovation, room is wide enough to fully open your suitcase. Restaurants can found downstairs and surrounding, and convinient store nearby. Airport limousine station not far away, and major Railway station just in a reasonable distance.
Stayed 5 nights in Dec 2024

6/10 Okay

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities
The room was extremely small and very compact. The facilities were clean and modern. The location was ideal. Breakfast was less than desirable. Staff could not update my reservation with my Bonvoy #. I enjoyed my stay, but the surprised was a lot to process at first.
Stayed 2 nights in Dec 2024

8/10 Good

Jia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price, it’s a very good place. Conveniently located to food and shopping. Room is clean, spacious for Japanese standard, some of the staff spoke good English and very helpful, will definitely stay there again next time.

10/10 Excellent

Onyebuchi

Liked: Cleanliness, staff & service, property conditions & facilities
Multiple restaurants in the area. The room was comfortable and clean
Stayed 3 nights in Apr 2024

10/10 Excellent

Nolan

Liked: Staff & service, amenities, property conditions & facilities
This hotel was an excellent find! I just stayed overnight but will definitely stay here longer the next time im in Osaka. Highly recommend!!
Stayed 1 night in May 2023

8/10 Good

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable distance to shops, market and stations and lots of food options in the are
Stayed 1 night in Mar 2023

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
No nonsense hotel. Great for price and very clean. Location was perfect for a stay in this area of Osaka
Stayed 2 nights in Jun 2023

8/10 Good

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy for central Osaka By the local train tracks but not noisy
Stayed 1 night in Mar 2023

6/10 Okay

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing fancy about the property, Solid clean, close to shopping and train stations.
Stayed 4 nights in Jun 2023

10/10 Excellent

Larson

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was so close to shopping and dining. Close to Hankyu Station and about a 10 minute walk to JR Osaka Station. The hotel was great! Clean, a slightly more spacious bathroom than other "business" hotels.

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly staff and the hotel was really nice. Clean and really nice breath rooms. AC was good. It was also really close to nearby stations and malls. I would really recommend this place to anyone staying in Osaka!!
Stayed 3 nights in Aug 2023

10/10 Excellent

JEN CHIEH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great accommodation experience!

Located near to Osaka Station, the transportation is very convenient! There are numerous shopping centers, shopping streets, gourmet restaurants, large electronics stores, and even art theaters nearby, offering a wide range of dining, shopping, and entertainment options! The hotel facilities are modern and very comfortable!
Stayed 1 night in Jul 2023

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Osaka train station, room was small but comfortable with view over the station. Breakfast was Japanese but good. So many malls and endless food options nearby. They only give you one small Japanese pillow.
Stayed 2 nights in Nov 2023

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Really close to Osaka Umeda station (5-6 min walk), which was very convenient. The oil was on the small side (to be expected) but had all of the essentials. Check-in and check-out was easy. All staff were friendly. I would recommend staying here if you want a basic, but great value stay.
Stayed 4 nights in Jul 2023

8/10 Good

Wai Man

Liked: Cleanliness, staff & service
Little far away from JR station
Stayed 1 night in Aug 2023

10/10 Excellent

Vic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All good but…

All good for location and service, but no public spa & breakfast is soso.
Stayed 2 nights in Oct 2023