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Cross Hotel Osaka（ORIX HOTELS & RESORTS）

Property class: 4

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Photo gallery for Cross Hotel Osaka（ORIX HOTELS & RESORTS）

A hotel with a modern design, featuring a glass facade and a blue-lit staircase. - Cross Hotel Osaka（ORIX HOTELS & RESORTS） (Osaka)
A modern hotel room with a sectional sofa, a flat-screen TV, a desk with a lamp, and a bed with a headboard. - Cross Hotel Osaka（ORIX HOTELS & RESORTS） (Osaka)
A modern hotel corridor with a red accent wall, directional arrows, and a carpeted floor. - Cross Hotel Osaka（ORIX HOTELS & RESORTS） (Osaka)
A modern hotel lobby with a marble reception desk, pendant lighting, and a high ceiling. - Cross Hotel Osaka（ORIX HOTELS & RESORTS） (Osaka)
A modern hotel room with two large beds, a seating area, a large window, and a modern ceiling design. - Cross Hotel Osaka（ORIX HOTELS & RESORTS） (Osaka)
Located close to Dotonbori Glico Sign and Hozen-ji Temple, Cross Hotel Osaka（ORIX HOTELS & RESORTS） provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. Be sure to enjoy breakfast and lunch at the two on-site restaurants. In addition to a health club, guests can connect to free in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Bar

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Room Selected by hotel at Check-In, Non Smoking (No bed type guaranteed)

A neatly folded light-colored shirt on a bed with a white sheet.

Room Selected by hotel at Check-In, Non Smoking (No bed type guaranteed)

  • City view
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, Non Smoking (Standard Floor)

A modern hotel room with a large bed, a desk, a TV, and a seating area with curtains.

Deluxe Double Room, Non Smoking (Standard Floor)

9.6 out of 10
Exceptional
(14 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Non Smoking (Standard Floor)

A hotel room with a large bed, a desk, a chair, and a TV.

Double Room, Non Smoking (Standard Floor)

9.2 out of 10
Wonderful
(38 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking (Standard Floor)

A modern hotel room with a large bed, a desk, and a TV.

Superior Double Room, Non Smoking (Standard Floor)

9.4 out of 10
Exceptional
(20 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room, Non Smoking (Standard Floor)

A hotel room with three beds, a desk, and a large TV screen.

Triple Room, Non Smoking (Standard Floor)

8.8 out of 10
Excellent
(14 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Twin Room, Non Smoking (Standard Floor)

A hotel room with two beds, a TV, a desk, and a window with red curtains.

Twin Room, Non Smoking (Standard Floor)

9.2 out of 10
Wonderful
(30 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room, Non Smoking (Cross Floor)

A hotel room with three beds, a desk, and a large window with curtains.

Triple Room, Non Smoking (Cross Floor)

8.6 out of 10
Excellent
(4 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Twin Room, Non Smoking (Cross Floor)

A hotel room with two beds, a desk, a TV, and a window with curtains.

Twin Room, Non Smoking (Cross Floor)

9.4 out of 10
Exceptional
(8 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Double Room, Non Smoking (Cross Floor)

A hotel room with a large bed, a desk, a chair, and a window with curtains.

Deluxe Double Room, Non Smoking (Cross Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, Non Smoking (Cross Floor)

A hotel room with a large bed, a desk, a chair, and a window with curtains.

Superior Double Room, Non Smoking (Cross Floor)

9.4 out of 10
Exceptional
(6 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, Non Smoking (Cross Floor)

A hotel room with a large bed, a desk, a chair, a small table, and a TV.

Double Room, Non Smoking (Cross Floor)

8.6 out of 10
Excellent
(13 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Room, Non Smoking (Cross Floor)

A modern hotel room with a large bed, a desk, a chair, and a TV.

King Room, Non Smoking (Cross Floor)

8.0 out of 10
Very good
(4 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for DOTONBORI view DOUBLE, Non Smoking

A modern hotel room with a flat-screen TV, a desk, a chair, and a sofa.

DOTONBORI view DOUBLE, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • River view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for DOTONBORI view TWIN, Non Smoking

A modern hotel room with a bed, a nightstand, a window with curtains, and a wall-mounted TV displaying an advertisement.

DOTONBORI view TWIN, Non Smoking

  • River view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Suite, Non Smoking (Cross Floor)

A modern hotel room with two large beds, a seating area, a large window, and a modern ceiling design.

Suite, Non Smoking (Cross Floor)

  • City view
  • 103 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for DOTONBORI0 view DOUBLE, Non Smoking -Glico Sign Not Visible

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

DOTONBORI0 view DOUBLE, Non Smoking -Glico Sign Not Visible

  • River view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for DOTONBORI view TWIN, Non Smoking-Glico Sign Not Visible

Room

DOTONBORI view TWIN, Non Smoking-Glico Sign Not Visible

  • River view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

About the neighborhood

Near a metro station, Cross Hotel Osaka（ORIX HOTELS & RESORTS） is in Shinsaibashi, a walkable area in Osaka with great shopping. Notable landmarks in the area include Dotonbori Glico Sign and Hozen-ji Temple. Looking to enjoy an event or a game? See what's going on at Kyocera Dome Osaka or Osaka-jō Hall. Guests appreciate the hotel's convenience to public transportation: Nippombashi Station is 7 minutes by foot and Namba Station is 8 minutes. Visit our Osaka travel guide
Map
2-5-15 Shinsaibashi-suji, Chuo-ku, Osaka, Osaka-fu, 542-0085

What's nearby

  • A busy street with pedestrians, clothing stalls, and various signs.
    Amerikamura
    1 min walk - 0.1 miles
  • A bustling urban river scene with illuminated buildings and a boat tour.
    Dotonbori
    1 min walk - 0.1 miles
  • A brightly lit urban street with various commercial signs and a river in the foreground.
    Dotonbori Glico Sign
    2 min walk - 0.1 miles
  • A traditional Japanese shrine with stone lanterns, a moss-covered altar, and red banners.
    Hozen-ji Temple
    3 min walk - 0.2 miles
  • Shinsaibashi-suji Shopping Street
    1 min walk - 0.1 miles

Getting around

  • Osaka-Namba Station
    5 min walk
  • Nippombashi Station
    7 min walk
  • Kansai Intl. Airport (KIX)
    59 min drive

Restaurants

  • マクドナルド
    1 min walk
  • EXCELSIOR CAFFÉ Barista
    1 min walk
  • 一蘭
    1 min walk
  • HUB 心斎橋店
    1 min walk
  • あぶりや 道頓堀御堂筋店
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,300 for adults and JPY 1,980 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Hosted evening meal available on Wednesday, Thursday, Friday, Saturday, and Sunday for a fee of JPY 9,680; reservation required

Restaurants on site

  • TERRACE ＆ DINING ZERO

Things to do

  • Health club

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Lever door handles
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 14 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Road construction will be underway next to the property (Mido-suji street) August 20, 2023-March 31, 2025 from 9 PM to 9 AM, daily. Guests may hear construction-related noise during this time.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1980 for children
  • Hosted evening meal: JPY 9680

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Cross Hotel Osaka（ORIX HOTELS & RESORTS） pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Cross Hotel Osaka（ORIX HOTELS & RESORTS）?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Cross Hotel Osaka（ORIX HOTELS & RESORTS）?

Check-out is at 11:00 AM.

Where is Cross Hotel Osaka（ORIX HOTELS & RESORTS） located?

Located in Shinsaibashi, this hotel is within a 5-minute walk of Dotonbori Glico Sign and Hozen-ji Temple. Osaka-Namba Station is only a 5-minute walk and Nippombashi Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Cross Hotel Osaka（ORIX HOTELS & RESORTS） Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Amenities

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 966 out of 1308 reviews
Rating 8 - Good. 253 out of 1308 reviews
Rating 6 - Okay. 63 out of 1308 reviews
Rating 4 - Poor. 18 out of 1308 reviews
Rating 2 - Terrible. 8 out of 1308 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great hotel
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful place to stay! Staff were wonderful! Location was perfect!!! Would recommend 10/10
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located in the Dotonbori, the hotel was extremely convenient and provided excellent customer service.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a central location close to transportation and many tourist sites. The check-in and out were fairly easy and the breakfast was very good.
Stayed 4 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very large with the most comfortable beds. Best night sleep while visiting Japan. The breakfast buffet was wonderful! I would definitely stay there again.
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very well located meter away from great attractions and restaurants
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Amazing location, clean room and easy check-in and check out
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location. Staff were super helpful to our needs.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and spacious compared with other hotel accommodations in Japan. The staff were welcoming. The hotel’s greatest asset is its location, where everything is nearby, secure, and attractive.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, great location and premium rooms for a good price.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room excellent and clean. Staff are courteous and friendly and location is centrally located
Stayed 6 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was close to everything you needed. The hotel and staff were tremendous and very helpful. Lime restaurant downstairs is not to be missed.
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, kind staff and clean rooms. Breakfast buffet was well organized with a wide selection of foods! Totally worth my stay, will come back!
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Room (and washroom) were clean and well maintained. Staff was helpful. The location of the hotel is the best thing about the hotel, as it’s barely a few steps from Dotonbori street.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel Very spacious rooms for Japan The staff was great. The lobby had nice places to sit and relax very close to the train station and the action.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
modern, helpful staff, exceptional location, good breakfast, self check in/out, decent yet small rooms…. try the Lime Bar next door (aquarium setting, good music and relaxed vibe)
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are welcoming, check-in was easy!!! Breakfast was very good! Beds were comfortable (had a great night sleep), location is excellent and convenient. The only advice I would give is to remove the rugs from the rooms as it creates a "enclosed smell" however I would recommend.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent and the room is very clean.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They provide all the toiletries you need! The pajamas were awesome! Very clean and well maintained. Great location!
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay in Osaka! Good location, we really enjoyed the neighborhood. Nice hotel, well decorated, very clean room, comfortable bed. Friendly staff. Really recommended!
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is the best one we stayed at on our two week trip through Japan. Super clean, awesome staff, and the breakfast buffet was phenomenal! All the other hotels seemed drab after this one.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located in Osaka. Good experience.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, great breakfast and comfortable rooms! Good value.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we were pleasantly surprised! The room is sizable with a big bathtub. The breakfast buffet is excellent with Hokkaido soft serve ice cream. The location is so convenient yet just far enough away from the noise. 10/10 would recommend!
Stayed 3 nights in Oct 2026