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Cross Hotel Osaka

4.0 star property
Hotel with 2 restaurants, steps from Dotonbori Glico Sign

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Photo gallery for Cross Hotel Osaka

Exterior
Lounge
Reception
Suite, Non Smoking (Cross Floor) | In-room safe, desk, blackout drapes, free WiFi
2 restaurants, breakfast served

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 29 of 29 rooms

View all photos for Deluxe Double Room, Non Smoking (Cross Floor)

Deluxe Double Room, Non Smoking (Cross Floor) | In-room safe, desk, blackout drapes, free WiFi

Deluxe Double Room, Non Smoking (Cross Floor)

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Private bathroom
Bidet
Eco-friendly toiletries
Hair dryer
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, Non Smoking (Cross Floor)

Twin Room, Non Smoking (Cross Floor) | In-room safe, desk, blackout drapes, free WiFi

Twin Room, Non Smoking (Cross Floor)

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Private bathroom
Bidet
Eco-friendly toiletries
Hair dryer
  • 27 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Triple Room, Non Smoking (Cross Floor)

Triple Room, Non Smoking (Cross Floor) | In-room safe, desk, blackout drapes, free WiFi

Triple Room, Non Smoking (Cross Floor)

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Private bathroom
Bidet
Eco-friendly toiletries
Hair dryer
  • 27 sq m
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for DOTONBORI view DOUBLE, Non Smoking

DOTONBORI view DOUBLE, Non Smoking | In-room safe, desk, blackout drapes, free WiFi

DOTONBORI view DOUBLE, Non Smoking

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Private bathroom
Bidet
Eco-friendly toiletries
Hair dryer
  • 24 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Non Smoking (Standard Floor)

In-room safe, desk, blackout drapes, free WiFi

Twin Room, Non Smoking (Standard Floor)

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Private bathroom
Bidet
Eco-friendly toiletries
Hair dryer
  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, Non Smoking (Standard Floor)

Superior Double Room, Non Smoking (Standard Floor) | In-room safe, desk, blackout drapes, free WiFi

Superior Double Room, Non Smoking (Standard Floor)

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Private bathroom
Bidet
Eco-friendly toiletries
Hair dryer
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room, Non Smoking (Standard Floor)

Triple Room, Non Smoking (Standard Floor) | In-room safe, desk, blackout drapes, free WiFi

Triple Room, Non Smoking (Standard Floor)

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Private bathroom
Bidet
Eco-friendly toiletries
Hair dryer
  • 27 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Double Room, Non Smoking (Standard Floor)

Deluxe Double Room, Non Smoking (Standard Floor) | In-room safe, desk, blackout drapes, free WiFi

Deluxe Double Room, Non Smoking (Standard Floor)

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Private bathroom
Bidet
Eco-friendly toiletries
Hair dryer
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Non Smoking (Standard Floor)

In-room safe, desk, blackout drapes, free WiFi

Double Room, Non Smoking (Standard Floor)

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Private bathroom
Bidet
Eco-friendly toiletries
Hair dryer
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for DOTONBORI view TWIN, Non Smoking

DOTONBORI view TWIN, Non Smoking | In-room safe, desk, blackout drapes, free WiFi

DOTONBORI view TWIN, Non Smoking

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Private bathroom
Bidet
Eco-friendly toiletries
Hair dryer
  • 27 sq m
  • River view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Suite, Non Smoking (Cross Floor)

Suite, Non Smoking (Cross Floor) | In-room safe, desk, blackout drapes, free WiFi

Suite, Non Smoking (Cross Floor)

Highlights

Air conditioning
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Private bathroom
  • 103 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for King Room, Non Smoking (Cross Floor)

King Room, Non Smoking (Cross Floor) | In-room safe, desk, blackout drapes, free WiFi

King Room, Non Smoking (Cross Floor)

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Private bathroom
Bidet
Eco-friendly toiletries
Hair dryer
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Non Smoking (Cross Floor)

Double Room, Non Smoking (Cross Floor) | In-room safe, desk, blackout drapes, free WiFi

Double Room, Non Smoking (Cross Floor)

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Private bathroom
Bidet
Eco-friendly toiletries
Hair dryer
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking (Cross Floor)

Superior Double Room, Non Smoking (Cross Floor) | In-room safe, desk, blackout drapes, free WiFi

Superior Double Room, Non Smoking (Cross Floor)

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Private bathroom
Bidet
Eco-friendly toiletries
Hair dryer
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Floor Superior Double Room

In-room safe, desk, blackout drapes, free WiFi

Standard Floor Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Floor Double Room

In-room safe, desk, blackout drapes, free WiFi

Standard Floor Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Cross Floor Double Room

In-room safe, desk, blackout drapes, free WiFi

Cross Floor Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Floor Twin Room

In-room safe, desk, blackout drapes, free WiFi

Standard Floor Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Floor Triple Room

In-room safe, desk, blackout drapes, free WiFi

Standard Floor Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Cross Floor Twin Room

In-room safe, desk, blackout drapes, free WiFi

Cross Floor Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for DOTONBORI View DOUBLE

In-room safe, desk, blackout drapes, free WiFi

DOTONBORI View DOUBLE

  • Sleeps 2
  • 1 Queen Bed

View all photos for Cross Suite

In-room safe, desk, blackout drapes, free WiFi

Cross Suite

  • Sleeps 2
  • 2 Double Beds

View all photos for Cross Floor Deluxe Double Room

In-room safe, desk, blackout drapes, free WiFi

Cross Floor Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Cross Floor Triple Room

In-room safe, desk, blackout drapes, free WiFi

Cross Floor Triple Room

  • Sleeps 3
  • 3 Double Beds

View all photos for Standard Floor Deluxe Double Room

In-room safe, desk, blackout drapes, free WiFi

Standard Floor Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Cross Floor Superior Double Room

In-room safe, desk, blackout drapes, free WiFi

Cross Floor Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for DOTONBORI View TWIN

In-room safe, desk, blackout drapes, free WiFi

DOTONBORI View TWIN

  • Sleeps 2
  • 2 Twin Beds

View all photos for Cross Junior Suite

In-room safe, desk, blackout drapes, free WiFi

Cross Junior Suite

  • Sleeps 2
  • 2 Twin Beds

View all photos for Cross Floor Cross King Room

In-room safe, desk, blackout drapes, free WiFi

Cross Floor Cross King Room

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hotel Nikko Osaka

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.2 out of 10, Wonderful, 3,547 reviews
Hotel Nikko Osaka

About the neighborhood

Map
2-5-15 Shinsaibashi-suji, Chuo-ku, Osaka, Osaka-fu, 542-0085

What's nearby

  • Dotonbori - 1 min walk - 0.0 miles
  • Dotonbori Glico Sign - 1 min walk - 0.1 miles
  • Kuromon Ichiba Market - 9 min walk - 0.5 miles
  • Nipponbashi - 10 min walk - 0.6 miles
  • Kyocera Dome Osaka - 3 min drive - 1.8 miles

Getting around

  • Osaka-Namba Station - 5 min walk
  • Namba Station - 8 min walk
  • Kansai Intl. Airport (KIX) - 57 min drive

Restaurants

  • ‪マクドナルド - ‬1 min walk
  • ‪タブレス パティスリー - ‬1 min walk
  • ‪ジャンボカラオケ広場宗右衛門町本店 - ‬1 min walk
  • ‪EXCELSIOR CAFFÉ Barista - ‬1 min walk
  • ‪香港飯店 0410 道頓堀店 - ‬1 min walk

About this property

Cross Hotel Osaka

Upscale hotel near Dotonbori Glico Sign
Located close to Hozen-ji Temple, Cross Hotel Osaka provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. Be sure to enjoy breakfast and lunch at the two on-site restaurants. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), a vending machine, and an elevator
  • A banquet hall, a front-desk safe, and a 24-hour front desk
  • Luggage storage and concierge services
  • Guest reviews say great things the breakfast, helpful staff, and proximity to shopping
Room features
All 229 rooms have comforts such as air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean, comfortable rooms at the property.
More amenities include:
  • Bathrooms with eco-friendly toiletries and bidets
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,300 for adults and JPY 1,980 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Hosted evening meal available on Wednesday, Thursday, Friday, Saturday, and Sunday for a fee of JPY 9,680; reservation required

Restaurants on site

  • TERRACE ＆ DINING ZERO

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Lever door handles
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 14 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Road construction will be underway next to the property (Mido-suji street) August 20, 2023-March 31, 2025 from 9 PM to 9 AM, daily. Guests may hear construction-related noise during this time.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1980 for children
  • Hosted evening meal: JPY 9680

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Cross Hotel
Cross Hotel Osaka
Cross Osaka
Cross Osaka Hotel
Hotel Cross
Hotel Cross Osaka
Osaka Cross
Osaka Cross Hotel
Cross Hotel Osaka Hotel
Cross Hotel Osaka Osaka
Cross Hotel Osaka Hotel Osaka

Frequently asked questions

Is Cross Hotel Osaka pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cross Hotel Osaka?

This hotel doesn't offer parking.

What time is check-in at Cross Hotel Osaka?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Cross Hotel Osaka?

Check-out is at 11:00 AM.

Where is Cross Hotel Osaka located?

Located in Shinsaibashi, this hotel is within a 5-minute walk of Dotonbori Glico Sign and Hozen-ji Temple. Osaka-Namba Station is only a 5-minute walk and Namba Station is 8 minutes.

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Cross Hotel Osaka Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 809 out of 1046 reviews
Rating 8 - Good. 182 out of 1046 reviews
Rating 6 - Okay. 42 out of 1046 reviews
Rating 4 - Poor. 6 out of 1046 reviews
Rating 2 - Terrible. 7 out of 1046 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sean

Liked: Cleanliness, amenities, property conditions & facilities
Clean, convenient hotel right next to Dotonbori. Would definitely stay again!
Stayed 2 nights in May 2025

10/10 Excellent

Hui Wah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good places, good staff and good service
Stayed 3 nights in Jun 2025

10/10 Excellent

hoan

Liked: Cleanliness, property conditions & facilities
Perfect location with many access points to anywhere in Osaka. Definitely, will stay again if I do go to Osaka.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay!
Stayed 3 nights in Apr 2025

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property, super convenient location, staff amazing.
Stayed 3 nights in Apr 2025

10/10 Excellent

THUY

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean room. Breakfast buffet is very good. The lounge is great too.
Stayed 2 nights in Jun 2025

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Location was amazing! Room was comfortable and super friendly staff! So much to do in the area within walking distance or easy access to transit system.
Stayed 3 nights in May 2025

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities
Excellent location.
Stayed 3 nights in May 2025

10/10 Excellent

Mikhail

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in/checkout, central location, no problems
Stayed 1 night in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, clean, and staffs are helpful. One block off the Dotonbori and lots of options for food, drinks and shopping.
Stayed 2 nights in May 2025

8/10 Good

Vito

Liked: Cleanliness, staff & service, amenities
Good location
Stayed 2 nights in May 2025

10/10 Excellent

Luisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location close to main attractions and easy access to public transport.
Stayed 3 nights in Mar 2025

10/10 Excellent

Faye

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in the bustle of Dotonbori
Stayed 3 nights in Mar 2025

10/10 Excellent

Kyra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location to Dontonbori! Staff was so nice and helpful. I loved everything about this hotel! The location was everything!
Stayed 2 nights in Apr 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is in a primo location. The staff is professional and welcoming, and the rooms are comfortable. But my room was also dated and a bit drab. A nice redesign would make this hotel one of the nicest near Namba and Shinsaibashi.
Stayed 5 nights in May 2025

10/10 Excellent

Josue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has a very central location, just a short walk from Dotonbori. There are many shops and places to eat nearby, which makes it very convenient. However, if you're looking for a quiet place to rest at night, this might not be ideal for everyone, as some street noise could be heard through the window.
Stayed 2 nights in Apr 2025

6/10 Okay

D.C.

Liked: Cleanliness, staff & service
Great location. Average hotel. Nice staff, though. Definitely not 4 stars. Breakfast buffet average at best
Stayed 1 night in May 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean and easy to go around. I liked the bedding and the shower.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was perfect, close to everything, centric. The staff was wonderful, very clean
Stayed 3 nights in Feb 2025

10/10 Excellent

dong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to shopping area!
Stayed 3 nights in Mar 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the heart of the action but still quiet, clean and relatively spacious by Japanese hotel standards. Light service but friendly and very helpful. The hotel is a very good value and I would definitely stay there again.
Stayed 3 nights in Apr 2025

8/10 Good

Daokai

Liked: Cleanliness, amenities, property conditions & facilities
good
Stayed 5 nights in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice hotel in Osaka
Stayed 4 nights in Mar 2025

6/10 Okay

D.C.

Liked: Cleanliness, staff & service
Great location. Average hotel - with rooms that are clean but smell a bit stale, nice room amenities (kettle, teas, water, cups, etc.) but not superior (the bath salts smelled like air freshener!) The breakfast buffet is mediocre. Ok but nothing more.
Stayed 2 nights in May 2025

10/10 Excellent

Edmund

Liked: Cleanliness, staff & service, property conditions & facilities
conveniently located to eateries and shopping
Stayed 1 night in Feb 2025