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Cross Hotel Osaka（ORIX HOTELS & RESORTS）

Property class: 4

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Photo gallery for Cross Hotel Osaka（ORIX HOTELS & RESORTS）

The exterior of the Cross Hotel with a glass facade and illuminated signage. - Cross Hotel Osaka（ORIX HOTELS & RESORTS） (Osaka)
A modern hotel corridor with a red accent wall, directional arrows, and a carpeted floor. - Cross Hotel Osaka（ORIX HOTELS & RESORTS） (Osaka)
A modern hotel room with a sectional sofa, a flat-screen TV, a desk with a lamp, and a bed with a headboard. - Cross Hotel Osaka（ORIX HOTELS & RESORTS��） (Osaka)
A modern hotel lobby with a marble reception desk, a seating area with chairs, and a high ceiling with natural light. - Cross Hotel Osaka（ORIX HOTELS & RESORTS） (Osaka)
A modern hotel room with two large beds, a seating area, a large window, and a modern ceiling design. - Cross Hotel Osaka（ORIX HOTELS & RESORTS） (Osaka)
Located close to Dotonbori Glico Sign and Hozen-ji Temple, Cross Hotel Osaka（ORIX HOTELS & RESORTS） provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. Be sure to enjoy breakfast and lunch at the two on-site restaurants. In addition to a health club, guests can connect to free in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Bar

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Twin room, Non-smoking (Dotonbori View, 27 square meters)

A reception area with a curved counter, a woman at the desk, and a red carpet.

Twin room, Non-smoking (Dotonbori View, 27 square meters)

  • Sleeps 3

View all photos for Double room, Non-smoking (Dotonbori View, 24 square meters)

A hotel room with a large bed, a desk, a chair, a flat-screen TV, and a wall-mounted light.

Double room, Non-smoking (Dotonbori View, 24 square meters)

  • Sleeps 3

Hotel-selected room, Non-smoking (Discontinue use)

  • Sleeps 3

View all photos for Deluxe Double Room, Non Smoking (Standard Floor)

A modern hotel room with a large bed, a desk, a TV, and a seating area with curtains.

Deluxe Double Room, Non Smoking (Standard Floor)

9.6 out of 10
Exceptional
(13 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Non Smoking (Standard Floor)

A hotel room with a large bed, a desk, a chair, and a TV.

Double Room, Non Smoking (Standard Floor)

9.2 out of 10
Wonderful
(37 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking (Standard Floor)

A modern hotel room with a large bed, a desk, and a TV.

Superior Double Room, Non Smoking (Standard Floor)

9.4 out of 10
Exceptional
(20 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room, Non Smoking (Standard Floor)

A hotel room with three beds, a desk, and a large TV screen.

Triple Room, Non Smoking (Standard Floor)

8.8 out of 10
Excellent
(14 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Twin Room, Non Smoking (Standard Floor)

A hotel room with two beds, a TV, a desk, and a window with red curtains.

Twin Room, Non Smoking (Standard Floor)

9.2 out of 10
Wonderful
(30 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room, Non Smoking (Cross Floor)

A hotel room with three beds, a desk, and a large window with curtains.

Triple Room, Non Smoking (Cross Floor)

8.6 out of 10
Excellent
(4 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Twin Room, Non Smoking (Cross Floor)

A hotel room with two beds, a desk, a TV, and a window with curtains.

Twin Room, Non Smoking (Cross Floor)

9.4 out of 10
Exceptional
(8 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Double Room, Non Smoking (Cross Floor)

A hotel room with a large bed, a desk, a chair, and a window with curtains.

Deluxe Double Room, Non Smoking (Cross Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, Non Smoking (Cross Floor)

A hotel room with a large bed, a desk, a chair, and a window with curtains.

Superior Double Room, Non Smoking (Cross Floor)

9.4 out of 10
Exceptional
(6 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, Non Smoking (Cross Floor)

A hotel room with a large bed, a desk, a chair, a small table, and a TV.

Double Room, Non Smoking (Cross Floor)

8.6 out of 10
Excellent
(13 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Room, Non Smoking (Cross Floor)

A modern hotel room with a large bed, a desk, a chair, and a TV.

King Room, Non Smoking (Cross Floor)

8.0 out of 10
Very good
(4 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for DOTONBORI view DOUBLE, Non Smoking

A modern hotel room with a flat-screen TV, a desk, a chair, and a sofa.

DOTONBORI view DOUBLE, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • River view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for DOTONBORI view TWIN, Non Smoking

A modern hotel room with a bed, a nightstand, a window with curtains, and a wall-mounted TV displaying an advertisement.

DOTONBORI view TWIN, Non Smoking

  • River view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Suite, Non Smoking (Cross Floor)

A modern hotel room with two large beds, a seating area, a large window, and a modern ceiling design.

Suite, Non Smoking (Cross Floor)

  • City view
  • 103 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

About the neighborhood

Near a metro station, Cross Hotel Osaka（ORIX HOTELS & RESORTS） is in Shinsaibashi, a walkable area in Osaka with great shopping. Notable landmarks in the area include Dotonbori Glico Sign and Hozen-ji Temple. Looking to enjoy an event or a game? See what's going on at Kyocera Dome Osaka or Osaka-jō Hall. Guests appreciate the hotel's convenience to public transportation: Nippombashi Station is 7 minutes by foot and Namba Station is 8 minutes. Visit our Osaka travel guide
Map
2-5-15 Shinsaibashi-suji, Chuo-ku, Osaka, Osaka-fu, 542-0085

What's nearby

  • A busy street with a variety of shops, including a FamilyMart and a restaurant.
    Amerikamura
    1 min walk - 0.1 miles
  • A bustling urban river scene with illuminated buildings and a boat tour.
    Dotonbori
    1 min walk - 0.1 miles
  • A brightly lit urban street with various commercial signs and a river in the foreground.
    Dotonbori Glico Sign
    2 min walk - 0.1 miles
  • A dish of three round, golden-brown fried items topped with green herbs and a red sauce.
    Kuromon Market
    9 min walk - 0.5 miles
  • Shinsaibashi-suji Shopping Street
    1 min walk - 0.1 miles

Getting around

  • Osaka-Namba Station
    5 min walk
  • Nippombashi Station
    7 min walk
  • Kansai Intl. Airport (KIX)
    59 min drive

Restaurants

  • マクドナルド
    1 min walk
  • EXCELSIOR CAFFÉ Barista
    1 min walk
  • HUB 心斎橋店
    1 min walk
  • 一蘭
    1 min walk
  • あぶりや 道頓堀御堂筋店
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,300 for adults and JPY 1,980 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Hosted evening meal available on Wednesday, Thursday, Friday, Saturday, and Sunday for a fee of JPY 9,680; reservation required

Restaurants on site

  • TERRACE ＆ DINING ZERO

Things to do

  • Health club

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Lever door handles
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 14 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Road construction will be underway next to the property (Mido-suji street) August 20, 2023-March 31, 2025 from 9 PM to 9 AM, daily. Guests may hear construction-related noise during this time.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1980 for children
  • Hosted evening meal: JPY 9680

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Cross Hotel Osaka（ORIX HOTELS & RESORTS） pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Cross Hotel Osaka（ORIX HOTELS & RESORTS）?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Cross Hotel Osaka（ORIX HOTELS & RESORTS）?

Check-out is at 11:00 AM.

Where is Cross Hotel Osaka（ORIX HOTELS & RESORTS） located?

Located in Shinsaibashi, this hotel is within a 5-minute walk of Dotonbori Glico Sign and Hozen-ji Temple. Osaka-Namba Station is only a 5-minute walk and Nippombashi Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Cross Hotel Osaka（ORIX HOTELS & RESORTS） Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Amenities

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 933 out of 1259 reviews
Rating 8 - Good. 244 out of 1259 reviews
Rating 6 - Okay. 59 out of 1259 reviews
Rating 4 - Poor. 15 out of 1259 reviews
Rating 2 - Terrible. 8 out of 1259 reviews

Reviews

Verified review

8/10 Good

Vanessa

Liked: Cleanliness, amenities, property conditions & facilities
Amazing location, clean room and easy check-in and check out
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was close to everything you needed. The hotel and staff were tremendous and very helpful. Lime restaurant downstairs is not to be missed.
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Ibrahim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, kind staff and clean rooms. Breakfast buffet was well organized with a wide selection of foods! Totally worth my stay, will come back!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel Very spacious rooms for Japan The staff was great. The lobby had nice places to sit and relax very close to the train station and the action.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Wael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, great location and premium rooms for a good price.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

DAVIDE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay in Osaka! Good location, we really enjoyed the neighborhood. Nice hotel, well decorated, very clean room, comfortable bed. Friendly staff. Really recommended!
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is the best one we stayed at on our two week trip through Japan. Super clean, awesome staff, and the breakfast buffet was phenomenal! All the other hotels seemed drab after this one.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Jianqiao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressive service and room quality. Breakfast very good. Premium location.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Camryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Yeuk Mei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and good service.
Stayed 5 nights in Aug 2026
Verified review

8/10 Good

Merlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great and staff were very helpful.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a perfect location for exploring Osaka. It is 10 minutes from Namba station, 2 minute walk to the heart of Dotonbori. The rooms are great, very clean and spacious. We found the beds really comfortable and the facilities great. Breakfast was superb with an excellent selection available. The staff are amazing, they are all very friendly and helpful.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

SEUNG Gi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Service, location, cleanliness was great
Stayed 2 nights in May 2026
Verified review

8/10 Good

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is right next to Dotonbori but didn’t notice the noise too much from the room. It was convenient to get to everything.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

EVELYN NGOC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel and its location is fantastic. This will be my only go to hotel if I am in Osaka. Its right in the center of everything from food, fun and shopping. Everything is within walking distance and the staff is amazing.... everyday was a good day.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Ramatu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and tidy. They offered pyjamas which was amazing! Never been to a hotel that did that and it was awesome. It is so well located, Dotonbori was literally at our doorstep. Even though it’s a modern do it yourself style of hotel it was a good experience
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast! Clean room ! Location
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Melina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good but I wish the breakfast was better! the location was great, nice & clean hotel with friendly staff. No laundry there.
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Great location close to all the action and trains. Room needs updating but beds were comfortable and ac worked.well
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Room was a bit larger than in most Japanese hotels. Excellent breakfast buffet
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Zeshan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best located hotel of our whole Japan trip, right next to Dotonbori. Staff were an absolute delight. Great great experience overall and would happily go back.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Reza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat and clean, good size rooms (for Japan), excellent breakfast buffet, great location!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious, clean and comfortable. Will be staying here again on next visit to Osaka
Stayed 1 night in May 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful. Breakfast great.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Navreet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Great breakfast buffet. Spacious room
Stayed 2 nights in May 2026