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Cross Hotel Osaka

4.0 star property
Hotel with 2 restaurants, steps from Dotonbori Glico Sign

Choose dates to view prices

Photo gallery for Cross Hotel Osaka

2 restaurants, breakfast served
Lobby
Exterior
Suite, Non Smoking (Cross Floor) | 1 bedroom, in-room safe, desk, blackout drapes
Lounge
Cross Hotel Osaka places visitors in the city's vibrant heart. Two on-site restaurants serve praised breakfast and lunch. After shopping, unwind at the bar with coffee or drinks. In-room WiFi keeps everyone connected, and attentive staff enhance the experience.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 29 of 29 rooms

View all photos for Standard Floor Triple Room

1 bedroom, in-room safe, desk, blackout drapes

Standard Floor Triple Room

  • Sleeps 3

View all photos for Standard Floor Twin Room

1 bedroom, in-room safe, desk, blackout drapes

Standard Floor Twin Room

  • Sleeps 2

View all photos for Deluxe Double Room, Non Smoking (Standard Floor)

Deluxe Double Room, Non Smoking (Standard Floor) | 1 bedroom, in-room safe, desk, blackout drapes

Deluxe Double Room, Non Smoking (Standard Floor)

9.8 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Bidet
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Non Smoking (Standard Floor)

1 bedroom, in-room safe, desk, blackout drapes

Double Room, Non Smoking (Standard Floor)

9.0 out of 10
Wonderful
(36 reviews)

Highlights

Air conditioning
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Bidet
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking (Standard Floor)

Superior Double Room, Non Smoking (Standard Floor) | 1 bedroom, in-room safe, desk, blackout drapes

Superior Double Room, Non Smoking (Standard Floor)

9.4 out of 10
Exceptional
(20 reviews)

Highlights

Air conditioning
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Bidet
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room, Non Smoking (Standard Floor)

Triple Room, Non Smoking (Standard Floor) | 1 bedroom, in-room safe, desk, blackout drapes

Triple Room, Non Smoking (Standard Floor)

8.8 out of 10
Excellent
(12 reviews)

Highlights

Air conditioning
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Bidet
  • 27 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Twin Room, Non Smoking (Standard Floor)

1 bedroom, in-room safe, desk, blackout drapes

Twin Room, Non Smoking (Standard Floor)

9.2 out of 10
Wonderful
(25 reviews)

Highlights

Air conditioning
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Bidet
  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Floor Deluxe Double Room

1 bedroom, in-room safe, desk, blackout drapes

Standard Floor Deluxe Double Room

  • Sleeps 2

View all photos for Cross Suite　Junior

1 bedroom, in-room safe, desk, blackout drapes

Cross Suite　Junior

  • Sleeps 2

View all photos for Cross Suite

1 bedroom, in-room safe, desk, blackout drapes

Cross Suite

  • Sleeps 2

View all photos for Cross Floor Double Room

1 bedroom, in-room safe, desk, blackout drapes

Cross Floor Double Room

  • Sleeps 2

View all photos for Cross Floor Twin Room

1 bedroom, in-room safe, desk, blackout drapes

Cross Floor Twin Room

  • Sleeps 2

View all photos for Cross Floor Superior Double Room

1 bedroom, in-room safe, desk, blackout drapes

Cross Floor Superior Double Room

  • Sleeps 2

View all photos for Cross Floor Deluxe Double Room

1 bedroom, in-room safe, desk, blackout drapes

Cross Floor Deluxe Double Room

  • Sleeps 2

View all photos for Cross Floor Triple Room

1 bedroom, in-room safe, desk, blackout drapes

Cross Floor Triple Room

  • Sleeps 3

View all photos for Triple Room, Non Smoking (Cross Floor)

Triple Room, Non Smoking (Cross Floor) | 1 bedroom, in-room safe, desk, blackout drapes

Triple Room, Non Smoking (Cross Floor)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Bidet
  • 27 sq m
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Twin Room, Non Smoking (Cross Floor)

Twin Room, Non Smoking (Cross Floor) | 1 bedroom, in-room safe, desk, blackout drapes

Twin Room, Non Smoking (Cross Floor)

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Bidet
  • 27 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Double Room, Non Smoking (Cross Floor)

Deluxe Double Room, Non Smoking (Cross Floor) | 1 bedroom, in-room safe, desk, blackout drapes

Deluxe Double Room, Non Smoking (Cross Floor)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Bidet
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, Non Smoking (Cross Floor)

Superior Double Room, Non Smoking (Cross Floor) | 1 bedroom, in-room safe, desk, blackout drapes

Superior Double Room, Non Smoking (Cross Floor)

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Bidet
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, Non Smoking (Cross Floor)

Double Room, Non Smoking (Cross Floor) | 1 bedroom, in-room safe, desk, blackout drapes

Double Room, Non Smoking (Cross Floor)

8.6 out of 10
Excellent
(12 reviews)

Highlights

Air conditioning
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Bidet
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Room, Non Smoking (Cross Floor)

King Room, Non Smoking (Cross Floor) | 1 bedroom, in-room safe, desk, blackout drapes

King Room, Non Smoking (Cross Floor)

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Bidet
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for DOTONBORI view DOUBLE, Non Smoking

DOTONBORI view DOUBLE, Non Smoking | 1 bedroom, in-room safe, desk, blackout drapes

DOTONBORI view DOUBLE, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Air conditioning
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Bidet
  • 24 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for DOTONBORI view TWIN, Non Smoking

DOTONBORI view TWIN, Non Smoking | 1 bedroom, in-room safe, desk, blackout drapes

DOTONBORI view TWIN, Non Smoking

Highlights

Air conditioning
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Bidet
  • 27 sq m
  • River view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Suite, Non Smoking (Cross Floor)

Suite, Non Smoking (Cross Floor) | 1 bedroom, in-room safe, desk, blackout drapes

Suite, Non Smoking (Cross Floor)

Highlights

Air conditioning
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Separate bathtub and shower
  • 103 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Floor Double Room

1 bedroom, in-room safe, desk, blackout drapes

Standard Floor Double Room

  • Sleeps 2

View all photos for Standard Floor Superior Double Room

1 bedroom, in-room safe, desk, blackout drapes

Standard Floor Superior Double Room

  • Sleeps 2

View all photos for DOTONBORI View DOUBLE

1 bedroom, in-room safe, desk, blackout drapes

DOTONBORI View DOUBLE

  • Sleeps 2

View all photos for DOTONBORI View TWIN

1 bedroom, in-room safe, desk, blackout drapes

DOTONBORI View TWIN

  • Sleeps 2

View all photos for Cross Floor Cross King Room

1 bedroom, in-room safe, desk, blackout drapes

Cross Floor Cross King Room

  • Sleeps 2

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About the neighborhood

Map
2-5-15 Shinsaibashi-suji, Chuo-ku, Osaka, Osaka-fu, 542-0085

What's nearby

  • Dotonbori - 1 min walk - 0.0 miles
  • Dotonbori Glico Sign - 1 min walk - 0.1 miles
  • Kuromon Market - 9 min walk - 0.5 miles
  • Nipponbashi - 10 min walk - 0.6 miles
  • Kyocera Dome Osaka - 3 min drive - 1.8 miles

Getting around

  • Osaka-Namba Station - 5 min walk
  • Namba Station - 8 min walk
  • Kansai Intl. Airport (KIX) - 57 min drive

Restaurants

  • ‪マクドナルド - ‬1 min walk
  • ‪一蘭 - ‬1 min walk
  • ‪EXCELSIOR CAFFÉ Barista - ‬1 min walk
  • ‪サイゼリヤ - ‬1 min walk
  • ‪タブレスカフェ - ‬1 min walk

About this property

Cross Hotel Osaka

Upscale hotel near Dotonbori Glico Sign
Located close to Hozen-ji Temple, Cross Hotel Osaka provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. Be sure to enjoy breakfast and lunch at the two on-site restaurants. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), a 24-hour front desk, and concierge services
  • A front-desk safe, a vending machine, and an elevator
  • A banquet hall and luggage storage
  • Guest reviews say great things the breakfast, helpful staff, and proximity to shopping
Room features
All 229 rooms have comforts such as air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean, comfortable rooms at the property.
More amenities include:
  • Bathrooms with eco-friendly toiletries and bidets
  • Refrigerators, coffee/tea makers, and daily housekeeping

Similar properties

Exterior

Hotel Nikko Osaka

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.2 out of 10, Wonderful, 3,506 reviews
Hotel Nikko Osaka

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,300 for adults and JPY 1,980 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Hosted evening meal available on Wednesday, Thursday, Friday, Saturday, and Sunday for a fee of JPY 9,680; reservation required

Restaurants on site

  • TERRACE ＆ DINING ZERO

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Lever door handles
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 14 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Road construction will be underway next to the property (Mido-suji street) August 20, 2023-March 31, 2025 from 9 PM to 9 AM, daily. Guests may hear construction-related noise during this time.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-500 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 5,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1980 for children
  • Hosted evening meal: JPY 9680

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Cross Hotel
Cross Hotel Osaka
Cross Osaka
Cross Osaka Hotel
Hotel Cross
Hotel Cross Osaka
Osaka Cross
Osaka Cross Hotel
Cross Hotel Osaka Hotel
Cross Hotel Osaka Osaka
Cross Hotel Osaka Hotel Osaka

Frequently asked questions

Is Cross Hotel Osaka pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cross Hotel Osaka?

This hotel doesn't offer parking.

What time is check-in at Cross Hotel Osaka?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Cross Hotel Osaka?

Check-out is at 11:00 AM.

Where is Cross Hotel Osaka located?

Located in Shinsaibashi, this hotel is within a 5-minute walk of Dotonbori Glico Sign and Hozen-ji Temple. Osaka-Namba Station is only a 5-minute walk and Namba Station is 8 minutes.

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Reviews

Cross Hotel Osaka Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Amenities

9.6

Staff & service

9.4

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 876 out of 1148 reviews
Rating 8 - Good. 212 out of 1148 reviews
Rating 6 - Okay. 45 out of 1148 reviews
Rating 4 - Poor. 7 out of 1148 reviews
Rating 2 - Terrible. 8 out of 1148 reviews

Reviews

10/10 Excellent

Blair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Close to everything and anything you want or need.
Stayed 2 nights in Sep 2025

10/10 Excellent

Gerardo Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is right next to the main part of Dontobori. It also has a 7-11 about 5 feet away. Great location and it definitely helped to enjoy the city. I will be staying here again on my next trip to Osaka.
Stayed 5 nights in Sep 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel when paired with included breakfast buffet and all day lounge acess with food & drinks. Food quality is superb!
Stayed 4 nights in Aug 2025

10/10 Excellent

Jeneline

Liked: Property conditions & facilities
Everything Great
Stayed 4 nights in May 2025

10/10 Excellent

Hui Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good at cross hotel. Excellent location, walkable to all shopping area. Service was great.
Stayed 5 nights in Jun 2025

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel in Osaka, perfect location
Stayed 3 nights in Jul 2025

10/10 Excellent

Stefanie

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay great breakfasts great service close to everything my Outstanding
Stayed 6 nights in Jun 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location to Explore Osaka
Stayed 1 night in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 2 nights in Aug 2025

8/10 Good

Cecilia

Liked: Cleanliness
Convenient location.
Stayed 2 nights in Jul 2025

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location. Lively location. Rooms are a reasonable size and fantastic reception staff.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay!
Stayed 3 nights in Apr 2025

10/10 Excellent

Carmelo

Liked: Cleanliness, amenities, property conditions & facilities
close to the action, clean and convienient
Stayed 3 nights in Jul 2025

10/10 Excellent

belle

Liked: Amenities, property conditions & facilities
Perfect location in Dontonburi. Super friendly and helpful staff. Clean comfortable bedding. Would definitely return and recommend.
Stayed 2 nights in Jul 2025

10/10 Excellent

ANGELES

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff. Love beautiful building and decor
Stayed 1 night in Jun 2025

10/10 Excellent

Hui Wah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good places, good staff and good service
Stayed 3 nights in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities
Excellent location.
Stayed 3 nights in May 2025

8/10 Good

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay. Love the free coffee at the lobby. Helpful and nice staff. Close to everything.
Stayed 1 night in Jun 2025

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Location was amazing! Room was comfortable and super friendly staff! So much to do in the area within walking distance or easy access to transit system.
Stayed 3 nights in May 2025

10/10 Excellent

THUY

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean room. Breakfast buffet is very good. The lounge is great too.
Stayed 2 nights in Jun 2025

8/10 Good

Vito

Liked: Cleanliness, staff & service, amenities
Good location
Stayed 2 nights in May 2025

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Jun 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 3rd hotel out of 4 during a 2 week stay and was our second stay at a Cross Hotel. The room was clean and very comfortable. The shower was amazing. We had the breakfast package which also included a cocktail and snack option from 3-10pm and we really enjoyed both. We sat in the evening lounge every day and had a tea and snacks and it was such a great way to decompress. The location is essentialy right in the heart of Dotonbori and steps from the Glico sign. It is a very busy area and there's definitely a bit of street noise but we found it to be really minor. If we are comparing it to other hotels stays, the lobby is a bit lacking and uninviting but the rest of the hotel is very lovely. We also wished there was bottled water in the rooms - there is a pitcher that you can self fill at a water station on your floor which a great eco option but not always convenient. All in all a great stay - high marks for comfortable beds, great bathroom and enjoyable breakfast buffet and snack options.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was perfect, close to everything, centric. The staff was wonderful, very clean
Stayed 3 nights in Feb 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice hotel in Osaka
Stayed 4 nights in Mar 2025

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