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City Plaza Osaka

Property class: 3.5

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Photo gallery for City Plaza Osaka

A modern hotel with a distinctive curved glass facade and a large spherical light feature. - City Plaza Osaka (Osaka)
A tranquil indoor water feature with a stone basin and a metal ladder leading into the water. - City Plaza Osaka (Osaka)
A spa area with a hot tub, a stone floor, and a glass wall with a view of greenery. - City Plaza Osaka (Osaka)
A tranquil indoor water feature with large rocks and a clear water surface, surrounded by a modern architectural setting with large windows and a wooden ceiling. - City Plaza Osaka (Osaka)
A restaurant with tables set for dining, potted plants, and a view of the outdoors. - City Plaza Osaka (Osaka)
Located close to Osaka Castle and Osaka-jō Hall, City Plaza Osaka provides an indoor mineral hot spring (onsen), a coffee shop/cafe, and dry cleaning/laundry services. Treat yourself to spa services, such as a massage, a body treatment, or a body wrap. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and Japanese cuisine. Stay connected with free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Single Room, 1 Large Twin Bed, Non Smoking, City View

A hotel room with a bed, a desk with a chair, a television, a mirror, and a small refrigerator.

Standard Single Room, 1 Large Twin Bed, Non Smoking, City View

8.8 out of 10
Excellent
(25 reviews)
  • City view
  • 16 sq m
  • Sleeps 1
  • 1 Large Twin Bed
  • Free wired internet

View all photos for Standard Twin Room (2 Single Beds), Non Smoking, City View

Two adjacent hotel beds with headboards, each with a pillow and a folded towel. There is a nightstand with a lamp between the beds.

Standard Twin Room (2 Single Beds), Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free wired internet

View all photos for Superior Twin Room (2 Single Beds), Non Smoking, City View

A hotel room with two beds, a TV, a table, and a chair.

Superior Twin Room (2 Single Beds), Non Smoking, City View

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free wired internet

View all photos for Standard Double Room, 1 Double Bed, Non Smoking, City View

A hotel room with a bed, a desk with a chair, a small table, and a TV.

Standard Double Room, 1 Double Bed, Non Smoking, City View

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Single Room with Extra Bed, Non Smoking, City View

A hotel room with two beds, a nightstand with a lamp, and a window with curtains.

Single Room with Extra Bed, Non Smoking, City View

7.8 out of 10
Good
(6 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Superior Triple Room (2 Single Beds, 1 Extra Bed), Non Smoking

A hotel room with two beds, a TV, a table, and a chair.

Superior Triple Room (2 Single Beds, 1 Extra Bed), Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed
  • Free wired internet

View all photos for Executive Twin Room, Non Smoking

A hotel room with two beds, a nightstand with a lamp, and a wall-mounted control panel.

Executive Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free wired internet

About the neighborhood

Located in Chuo, a neighborhood in Osaka, City Plaza Osaka is near a metro station. Osaka Castle and Tsutenkaku Tower are notable landmarks, and some of the area's popular attractions include Osaka Aquarium Kaiyukan and Universal Studios Japan. Looking to enjoy an event or a game? See what's going on at Osaka-jō Hall or Kyocera Dome Osaka. Visit our Osaka travel guide
Map
2-31 Chuo-ku Hommachibashi, Osaka, Osaka, 540-0029

What's nearby

  • A traditional Japanese castle with a pond, surrounded by trees and a clear blue sky.
    Osaka Castle Park
    14 min walk - 0.8 miles
  • A cityscape with modern skyscrapers and traditional Japanese castle ruins.
    Osaka Museum of History
    15 min walk - 0.8 miles
  • A modern stadium surrounded by greenery and a river, with a city skyline in the background.
    Osaka-jō Hall
    7 min drive - 2.0 miles
  • A castle surrounded by autumn trees and a well-maintained park with neatly trimmed bushes.
    Osaka Castle
    7 min drive - 1.2 miles
  • MyDome Osaka
    3 min walk - 0.2 miles

Getting around

  • Sakaisuji-hommachi Station
    8 min walk
  • Kitahama Station
    13 min walk
  • Kansai Intl. Airport (KIX)
    56 min drive

Restaurants

  • Tully's Coffee
    1 min walk
  • noodle cafe choroQ
    4 min walk
  • 福島上等カレー 内本町店
    4 min walk
  • リヴァージュ(Rivage)
    1 min walk
  • 自家焙煎珈琲濱田屋
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,000 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,700 for adults and JPY 1,500 for children
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Ooe
  • Rivage
  • TATSUMIYA
  • TULLY'S COFFEE

Things to do

  • Full-service spa
  • Hot springs

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Body wraps
  • Facials
  • Hot springs
  • Hot stone massages
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Thalassotherapy
  • Yukata (Japanese robes)

Accessibility

  • Elevator

More

  • 14 floors
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 15

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2700 for adults and JPY 1500 for children
  • Self parking fee: JPY 1000 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Frequently asked questions

Is City Plaza Osaka pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for JPY 1000 per day.

What time is check-in at City Plaza Osaka?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at City Plaza Osaka?

Check-out is at 11 AM.

Where is City Plaza Osaka located?

Located in Chuo, this spa hotel is within 2 mi (3 km) of Osaka Castle, Osaka-jō Hall, and Nipponbashi. Umeda Sky Building and Tsutenkaku Tower are also within 3 mi (5 km). Sakaisuji-hommachi Station is 8 minutes by foot and Tanimachi 4-chome Station is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

City Plaza Osaka Reviews

9.0

Wonderful

9.0

Cleanliness

7.6

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 329 out of 605 reviews
Rating 8 - Good. 221 out of 605 reviews
Rating 6 - Okay. 43 out of 605 reviews
Rating 4 - Poor. 6 out of 605 reviews
Rating 2 - Terrible. 6 out of 605 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It takes 10 - 15 minutes to walk from subway stations, but other than that, this hotel is pretty good. The rooms are as compact as business hotels, but it offers an atmosphere of a full-blown hotel in the main lobby with a coffee shop. The public bath is pretty good with massage chairs.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Good for business stay. What attracted me most was the public bath (onsen). The breakfast was so so. There is a convenience store outside which is really convenient. A 10 min walk from the subway station. Some restaurants outside too.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel, friendly staff, and awesome onsen on the roof. Was a great experience and would stay again.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

a good place to stay and enjoy the spa

a good place to stay. enjoyed the spa every night. don't know about the breakfast.
Stayed 3 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for groups and the bathroom is comfortable.
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really comfortable ! Onsen system made me relax.
Stayed 2 nights in Apr 2024
Verified review

8/10 Good

Liked: Staff & service, amenities
The first room I was given had stains on the wall and a hole in the wall next to the bed. I alerted the reception staff and they gave me a different room. The bed wasn't very comfortable either and the room was on the small side. The whole room felt very dated. The staff were very friendly and helpful during my stay. There is a family mart on the entrance of the hotel and a hot springs upstairs which was nice.
Stayed 4 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Really great onsen, good breakfast. The hotel is visibly aging with equipments and looks from the 80-90s. Not the most conveniently located for tourism
Stayed 1 night in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot spring floor is very comfort.
Stayed 3 nights in Jun 2024
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
It's located at a short walking distance from a subway station, and the area has plenty of eateries, and right near the lobby is a good size cafe. Staff are friendly and helpful, and room size is quite good by Japan city standard and well maintained and modern. Breakfast is available separately but rather expensive so not tried.
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Regret that no free coffee provided and few staff know English. Love the hot springs provided.
Stayed 4 nights in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Calm and clean
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel in Osaka

Regardless of a little bit far from main street, most of things were excellent. Quiet and close to Osaka castle. Convenience store just infront of hotel as well. Free hot bath for guests. Walking distance to metro station, 600m.
Stayed 2 nights in Jan 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice for the price. The room is spacious for Japan. There is a large bath area with multiple different tubs with different temperature to relax in and soak your tired muscles after a full day of walking. There’s 7 eleven nearby with lots of grab and go food for a reasonable price. Walking distance to train station. Very convenient location.
Stayed 4 nights in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is not very near to the station and there was no large-scale shopping mall or department store nearby as well. I found some shredded tissue paper in room toilet. But the bed was clean and comfortable. We do enjoy the free Onsen and massage chair. We also had a dinner on the top floor restaurant. Overall I would say we have a good stay in this hotel.
Stayed 2 nights in Dec 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and helpful enough. Because I am a foreigner with tattoos I was told I could not use the pool, hot tub, gym..etc so that was disappointing. The bed in the room was hard as rock and lumpy, basically a prison cot. It was uncomfortable and hurt my back. Each bed had one thin pillow which was also lumpy and uncomfortable. The room had air conditioning but it didn’t work well and struggled to keep the room under 22-23 degrees C. At night it was hot and stuffy in the room and I had to use a fan to cool off. Overall it was a nice enough hotel but I’m not sure if I’d stay again in the future.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very accommodating. Great deep soaking timing. Water pressure, flow, and hot water. Firm memory foam double bed. And mini fridge for personal use. Downside, only with the upkeep for in-room use for coffee cups, water glasses and replacing them from ones already used. But overall housekeeping was very good. The amenities which were utterly very fantastic was their gym facilities and the pool, plus the indoor/outdoor onsen free daily till 1am in the morning. The gym and pool came with a moderate extra fee, but well worth the generalizable surcharge which can be added to the room’s cost at checkout, later. The on-site breakfast buffet is very convenient if you’re appetite is high for a good solid Japanese styled meal. But of course there are other options eating elsewhere in the city at cafes or indoor/outdoor restaurants wherever they are located like in Paris. The lunch buffet is also very delicious though, however, not as popular as one might’ve imagined in the hotel’s dining days pre-pandemic. There are odd things about the hotel’s lobby that are still strange. Like the dried out water cutouts which surround the outside of the hotel’s exterior space but not indoors? And there is a Tully’s Cafe, very busy drawing business folks, students, and an assorted number of customers, but the hotel’s space limits their ability to expand on more seating outside of its own interior layout. The lobby itself has no seating whatsoever anywhere. Floor, lighting, so-so. Strange?
Stayed 7 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great onsen
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Gym Onsen Bath
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a Standard Twin Room with 2 Large Twin Beds. The room had an extra living space with a couch and a chair, and was very spacious. Everything was spotlessly clean. The bed was very comfortable. The Hot Springs on the 14th floor were a bonus. This was included in the room price. The massage chairs on the 14th floor were an additional bonus. The hotel was within walking distance of the train station and the pharmacy.. I just wish that there were some couches and chairs in the lobby to sit while waiting for the check-in and after check-out. Overall, an excellent stay.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Q
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Good. But nothing around walking distance. Other hotels are much closer to tourist attractions.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good location near Central area of Osaka
Stayed 3 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the room is very clean and the aircon work perfect, this was the 2nd time i stay this hotel, the rom is big, just 5 mins walk to the JR station, very convenient, especially love the onsen on the roof top, highly recommend this hotel
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and spacious room. Great outdoor public spa pool. Very well maintained.
Stayed 3 nights in Feb 2023