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Citadines Namba Osaka

4.0 star property
Families can enjoy delicious meals at the on-site restaurant before exploring the playground or working out in the 24-hour gym at this Osaka hotel

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Photo gallery for Citadines Namba Osaka

Front of property - Citadines Namba Osaka (Osaka)
Executive Double Room | Down comforters, in-room safe, desk, laptop workspace - Citadines Namba Osaka (Osaka)
Interior detail - Citadines Namba Osaka (Osaka)
Breakfast, lunch and dinner served - Citadines Namba Osaka (Osaka)
Lobby sitting area - Citadines Namba Osaka (Osaka)
Citadines Namba Osaka welcomes families in central Osaka with practical amenities. Enjoy breakfast at Numero Five or coffee from the café, visit the 24-hour gym or children's playground. Attentive staff offers luggage storage and multilingual concierge services.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Studio (Double)

Studio (Double) | Down comforters, in-room safe, desk, laptop workspace

Studio (Double)

9.2 out of 10
Wonderful
(16 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Studio, 2 Twin Beds

Studio, 2 Twin Beds | Down comforters, in-room safe, desk, laptop workspace

Studio, 2 Twin Beds

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Double Room

Deluxe Double Room | Down comforters, in-room safe, desk, laptop workspace

Deluxe Double Room

9.6 out of 10
Exceptional
(20 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Twin Room

Deluxe Twin Room | Down comforters, in-room safe, desk, laptop workspace

Deluxe Twin Room

9.6 out of 10
Exceptional
(55 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Double Room

Down comforters, in-room safe, desk, laptop workspace

Executive Double Room

9.6 out of 10
Exceptional
(17 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Executive Twin Room

Down comforters, in-room safe, desk, laptop workspace

Executive Twin Room

9.6 out of 10
Exceptional
(20 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Premier Twin Room

Premier Twin Room | Down comforters, in-room safe, desk, laptop workspace

Premier Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Room, 1 Bedroom

Double Room, 1 Bedroom | Down comforters, in-room safe, desk, laptop workspace

Double Room, 1 Bedroom

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Twin Room, 1 Bedroom

Twin Room, 1 Bedroom | Down comforters, in-room safe, desk, laptop workspace

Twin Room, 1 Bedroom

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Room, 2 Bedrooms

Room, 2 Bedrooms | Down comforters, in-room safe, desk, laptop workspace

Room, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 63 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed
  • Free WiFi

View all photos for Family Room

Down comforters, in-room safe, desk, laptop workspace

Family Room

9.4 out of 10
Exceptional
(15 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Premier Double Room

Premier Double Room | Down comforters, in-room safe, desk, laptop workspace

Premier Double Room

9.6 out of 10
Exceptional
(10 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Double Studio

Down comforters, in-room safe, desk, laptop workspace

Double Studio

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Double Room

Down comforters, in-room safe, desk, laptop workspace

Deluxe Double Room

  • Sleeps 3
  • Free WiFi

View all photos for Deluxe Twin Room

Down comforters, in-room safe, desk, laptop workspace

Deluxe Twin Room

  • Sleeps 3
  • Free WiFi

About the neighborhood

Located in Minami neighborhood, Citadines Namba Osaka is connected to a shopping center. Osaka Museum of History and Osaka Castle are cultural highlights, and some of the area's popular attractions include Legoland Discovery Center and Osaka Aquarium Kaiyukan. Traveling with kids? Don't miss Universal Studios Japan. Guests appreciate the hotel's convenience to public transportation: Namba Station (Nankai) is 6 minutes by foot and Nippombashi Station is 7 minutes. Visit our Osaka travel guide
Map
3-5-25 Nippombashi, Naniwa-ku, Osaka-shi, Osaka

What's nearby

  • AKR6HK
    Nipponbashi
    1 min walk - 0.0 miles
  • Kuromon Market
    Kuromon Market
    3 min walk - 0.2 miles
  • Namba Grand Kagetsu Theater
    Namba Grand Kagetsu Theater
    6 min walk - 0.4 miles
  • Dotonbori
    Dotonbori
    10 min walk - 0.6 miles
  • Tsutenkaku Tower
    Tsutenkaku Tower
    13 min walk - 0.7 miles

Getting around

  • Namba Station (Nankai)
    6 min walk
  • Kitntetsu-Nipponbashi Station
    7 min walk
  • Kansai Intl. Airport (KIX)
    51 min drive

Restaurants

  • 魂心家
    3 min walk
  • 春日亭 日本橋オタロード店
    3 min walk
  • スパゲッティーのパンチョ 大阪なんば店
    3 min walk
  • ステーキ ハンバーグのタケル 日本橋オタロード店
    3 min walk
  • 新時代 大阪難波なんさん通り店
    2 min walk

About this property

Citadines Namba Osaka

Upscale family-friendly hotel near Kuromon Market
Located close to Tsutenkaku Tower and Shitennoji Temple, Citadines Namba Osaka provides a coffee shop/cafe, a playground, and dry cleaning/laundry services. The on-site restaurant, Numero Five, offers breakfast, lunch, and dinner. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Full breakfast (surcharge), a computer station, and multilingual staff
  • Concierge services, a water dispenser, and 1 meeting room
  • A TV in the lobby, a 24-hour front desk, and an elevator
  • Guest reviews speak highly of the breakfast, helpful staff, and proximity to shopping
Room features
All 313 rooms have comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and air conditioning. Guest reviews speak positively of the clean, spacious rooms at the property.
Extra amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and hair dryers
  • LED TVs with cable channels
  • Wardrobes/closets, refrigerators, and microwaves

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,310 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Numero Five

Things to do

  • 24-hour gym
  • Playground
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Art Deco architecture
  • Built in 1928
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 4840.0 per night
Cribs (infant beds) are available for JPY 550.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 2310 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size
  • Crib (infant bed) fee: JPY 550.0 per night
  • Rollaway bed fee: JPY 4840.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Citadines Namba Osaka pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Citadines Namba Osaka?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Citadines Namba Osaka?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Citadines Namba Osaka located?

This family-friendly Osaka hotel is located in a shopping district, within a 15-minute walk of Kuromon Market and Tsutenkaku Tower. Shitennoji Temple and Osaka Museum of History are also within 3 mi (5 km). Namba Station (Nankai) is 6 minutes by foot and Nippombashi Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Citadines Namba Osaka Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Amenities

9.8

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 1367 out of 1660 reviews
Rating 8 - Good. 226 out of 1660 reviews
Rating 6 - Okay. 47 out of 1660 reviews
Rating 4 - Poor. 8 out of 1660 reviews
Rating 2 - Terrible. 12 out of 1660 reviews

Reviews

Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good hotel good breakfast would recommend
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great spot. Perfect location, nice room and 7 washing machines and gym. I’d stay here again
Stayed 1 night in May 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room and amenities in a perfect location. Immaculate with 7 washers/driers, microwave in room, pj’s, etc…Would highly recommend.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family of four stayed here from Tuesday to Friday and had an amazing experience. Everything went incredibly smoothly from check-in to check-out. The hotel itself is beautiful, and the location is perfect with tons of nearby stores and conveniences. We would definitely stay here again! Also buffet breakfast, definitely worth it.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was absolutely beautiful. And an amazing location. Close to everything. Staff were very helpful. Beautiful view of the city. A few minutes from the main street.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Hyeonuk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very kind, and rooms were clean! Nice location, only 10-15 min waling to Dotonbori and nanba station. Definitely will stay here on my next Japan trip!! Highly recommended!
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Griselda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with spacious rooms! Location was great!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the spacious room and space to store belongings.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Thanh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super convenient location!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very central to the Namba area. Only 10-15min to Dotonbori depending on your pace. Very clean and spacious room. As soon as you enter the hotel everyone greets you and tries to be accommodating as possible. Definitely recommend.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the location was perfect
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, such a gorgeous old building. It has been tastefully renovated to reflect it was an art deco style department store. The rooms are quite large for Japan, and all spotless and comfortable. It is right on the border of Den Den Town, 10 mins walk to the shopping street and 15 to 20 mins walk to Dotonbori. It’s only around 5 mins to Namba station. Perfect !
Stayed 7 nights in May 2026
Verified

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very clean with good amenities. There is a fitness centre on site and a kitchen with coffee and cooking facilities. My only issue would be that the bed was extremely firm and they don’t have mattress toppers. Otherwise great stay!
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Xiaodong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean. Location is great
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Dashan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is super stylish, and the rooms are roomy! It’s also very foreign friendly as they have bilingual staff at all times.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and nice hotel in a great location
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Dalene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The citadines was a perfect stay. The room was excellent, clean & well equipped. The location was in walking distance to restaurants, subway stations, Dotonbori and all the markets. It made our 8 night stay very enjoyable!
Stayed 9 nights in Apr 2026
Verified

10/10 Excellent

Clayton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful property with a spacious room and great amenities. Excellent breakfast and very helpful staff
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and attentive staff
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Lovea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for any multi day visit! Rooms are comfortable and spacious by Japanese standards. I highly recommend.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

amie

Liked: Cleanliness, staff & service, amenities
Great hotel, perfect location.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, very spacious, good location
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Andrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel. Super clean. Friendly staff!
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

wilfred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd stay here. Friendly and helpful staff. Large clean modern rooms. Great location
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean modern centrally located!
Stayed 2 nights in Mar 2026