Canopy By Hilton Osaka Umeda

4.5 star property
Luxury hotel with a restaurant connected to a shopping center in Osaka

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Photo gallery for Canopy By Hilton Osaka Umeda

Bar (on property)
Breakfast, lunch, dinner served; international cuisine
Lobby
Reception
Breakfast, lunch, dinner served; international cuisine
In the heart of Osaka, Canopy By Hilton Osaka Umeda offers a vibrant retreat. With shopping on site, a coffee shop/cafe, dry cleaning/laundry services and local meal delivery service at your fingertips. Guests can indulge in breakfast to dinner at the on-site restaurant or unwind with a drink at the bar while connecting to WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Parking available
  • Gym

Room options

Available filters for rooms
Showing 24 of 24 rooms

King Canopy Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
Down duvet
Private bathroom
Bidet
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

King Canopy Corner Suite

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Dining table
LCD TV
Premium bedding
  • 63 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

King Accessible Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
Down duvet
Private bathroom
Bidet
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

King Canopy Osaka Suite

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Dining table
LCD TV
Premium bedding
  • 95 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

King Panorama Suite

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Dining table
LCD TV
Premium bedding
  • 127 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Twin Canopy Room

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
Down duvet
Private bathroom
Bidet
  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

King Canopy View Room

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
Down duvet
Private bathroom
Bidet
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

King Premium Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Premium bedding
Separate bedroom
Down duvet
Blackout drapes/curtains
Private bathroom
  • 32 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

King Premium View Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Premium bedding
Separate bedroom
Down duvet
Blackout drapes/curtains
Private bathroom
  • 32 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Twin Canopy View Room

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
Down duvet
Private bathroom
Bidet
  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Twin Premium Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Premium bedding
Separate bedroom
Down duvet
Blackout drapes/curtains
Private bathroom
  • 32 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

Twin Premium View Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Premium bedding
Separate bedroom
Down duvet
Blackout drapes/curtains
Private bathroom
  • 32 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

King Room-Accessible

  • Sleeps 2

Panorama King Suite

  • Sleeps 3

Premium King Room

  • Sleeps 2

King Room With Premium View

  • Sleeps 2

Premium Twin Room

  • Sleeps 2

Twin Room With Premium View

  • Sleeps 2

King Canopy Corner Suite

  • Sleeps 3

King Canopy Room

  • Sleeps 2

King Canopy Osaka Suite

  • Sleeps 3

Twin Canopy Room

  • Sleeps 2

King Canopy View Room

  • Sleeps 2

Twin Canopy View Room

  • Sleeps 2

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About the neighborhood

Map
Grand Green Osaka North Tower 6-38, Ofukacho, Kita-ku, Osaka, Osaka Prefecture, 5300011

What's nearby

  • Grand Front Osaka Mall - 1 min walk - 0.0 miles
  • Umeda Sky Building - 4 min walk - 0.3 miles
  • Dotonbori - 6 min drive - 3.3 miles
  • Kyocera Dome Osaka - 6 min drive - 3.3 miles
  • Osaka Castle - 8 min drive - 2.8 miles

Getting around

  • Umeda Station (Hankyu) - 7 min walk
  • Osaka Station - 8 min walk
  • Itami Airport (ITM) - 29 min drive

Restaurants

  • ‪Craft Beer Base leaf - ‬1 min walk
  • ‪UMEKITA FLOOR ウメキタフロア グランフロント北館6階 - ‬4 min walk
  • ‪Starbucks TEAVANA - ‬2 min walk
  • ‪Café & Meal MUJI - ‬3 min walk
  • ‪NOKA Roast & Grill - ‬5 min walk

About this property

Canopy By Hilton Osaka Umeda

Luxury hotel near Dotonbori
Located close to Osaka Castle and Kyocera Dome Osaka, Canopy By Hilton Osaka Umeda provides shopping on site, a coffee shop/cafe, and dry cleaning/laundry services. The on-site international cuisine brasserie, CC:CARBON COPY, offers breakfast, lunch, and dinner. Free WiFi in public areas, with speed of 25+ Mbps, is available to all guests, along with a bar and a 24-hour gym.
Other perks include:
  • Buffet breakfast (surcharge), free bicycle rentals, and self parking (surcharge)
  • Concierge services, a front-desk safe, and an elevator
  • Multilingual staff, meeting rooms, and luggage storage
Room features
All 308 rooms offer comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like air conditioning and smart speakers.
Other conveniences in all rooms include:
  • Down comforters and free cribs/infant beds
  • Bathrooms with bidets and tubs or showers
  • 55-inch LCD TVs with digital channels
  • Wardrobes/closets, smart speakers, and electric kettles

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (JPY 1,000 per night); wired internet (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (JPY 5,000 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 4,500 for adults and JPY 2,250 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • !JaJa!Bar
  • Bean there, UMEDA
  • CC:CARBON COPY

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Shopping

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (63 inch wide door)
  • Front entrance ramp
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 25 floors
  • Built in 2024
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels
  • Smart speaker

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are available for JPY 25300 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-500 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 5,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 4500 for adults and JPY 2250 for children
  • Fee for in-room wireless internet: JPY 1000 per night (rates may vary)
  • Fee for in-room wired internet: JPY 1000 per night (rates may vary)
  • Covered self parking fee: JPY 5000 per night
  • Rollaway bed fee: JPY 25300 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and outdoor lighting

We should mention

This property caters to LGBTQ+ guests
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Canopy By Hilton Osaka Umeda Hotel
Canopy By Hilton Osaka Umeda Osaka
Canopy By Hilton Osaka Umeda Hotel Osaka

Frequently asked questions

Is Canopy By Hilton Osaka Umeda pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. Some restrictions may apply, so please contact the property for more details.

How much is parking at Canopy By Hilton Osaka Umeda?

Self parking is available for JPY 5000 per night. Limited spots are available.

What time is check-in at Canopy By Hilton Osaka Umeda?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Canopy By Hilton Osaka Umeda?

Check-out is at 11:00 AM.

Where is Canopy By Hilton Osaka Umeda located?

Located in Kita, this luxury hotel is within 3 mi (5 km) of Dotonbori, Osaka Castle, and Kyocera Dome Osaka. Kuromon Market and Tsutenkaku Tower are also within 6 mi (10 km). Umeda Station (Hankyu) is 7 minutes by foot and Umeda Station (Hanshin) is 9 minutes.

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Canopy By Hilton Osaka Umeda Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 104 out of 142 reviews
Rating 8 - Good. 25 out of 142 reviews
Rating 6 - Okay. 8 out of 142 reviews
Rating 4 - Poor. 2 out of 142 reviews
Rating 2 - Terrible. 3 out of 142 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area - close to ALL the shopping. Hotel staff is super friendly and helpful. Hotel is clean and breakfast buffet has many types of food to offer.
Stayed 5 nights in Jul 2025

10/10 Excellent

marjaneh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very well maintained, great location, Great room, great buffet breakfast , fantastic staff Mr Deepak seems to be the manager, we appreciate all the help we got from him . Highly recommended
Stayed 1 night in Oct 2025

10/10 Excellent

jacinto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff are very friendly, hotel is very close to shopping district and dining area.
Stayed 1 night in Dec 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect area to stay. There is everything around and is perfect connected to all the areas. Is located in a new develop just next to Osaka station, the museum just next to the hotel is great.
Stayed 7 nights in Apr 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and service. Rooms are clean and spacious. Will stay again next time I come back in Ōsaka.
Stayed 3 nights in Mar 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the cleanliness of the property. I loved the location near the train station and near shopping. I wish the property had a pool. I wish the hotel had a complimentary continental breakfast or a cheaper alternative than the $40 breakfast per person for the buffet style.
Stayed 9 nights in Jun 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in one of the best parts of town. The entire facility is beautifully decorated.The staff is super helpful and friendly. The Osaka Train station is a 5 minute walk which is very convenient for day trips or for going to the Kansai International Airport.
Stayed 2 nights in Mar 2025

8/10 Good

Chiyu

Liked: Cleanliness, staff & service, property conditions & facilities
Property still under construction
Stayed 1 night in May 2025

10/10 Excellent

Ashish

Excellent
Stayed 4 nights in Mar 2025

10/10 Excellent

Janet

Liked: Cleanliness, amenities
I have traveled abroad a lot and this is one of the best hotel I’ve ever stayed at. Rooms are big (definitely get a corner suite that has an amazing view of the city) and very modern. Service was outstanding!! Everyone was so kind. We had a small medical emergency and Ryoko went above and beyond to help us get fast medical care. She saved our family vacation. This is the only hotel I would stay at in Osaka. Highly recommend!!
Stayed 5 nights in Jun 2025

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot say enough about this property. It was superb. The staff is incredibly friendly and helpful, the breakfast buffet is to die for, the hotel & rooms are impeccably decorated and the area where this hotel sits, is convenient for many reasons. Plus, it is close to a set of malls with great shops and dining options and this whole area is all about sustainability and green spaces making it a breathe of fresh air and space after a visit to busier neighborhoods in the city.
Stayed 1 night in Jun 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

highly recommended

Everyone was so pleasant and helpful.The room was new and comfortable. Only recommendation is some instructions in English. Would definitely give a high recommendation
Stayed 2 nights in Apr 2025

10/10 Excellent

TOM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3 month old impeccable hotel that is located super close to the Osaka City Station! The rooms still smell new and I was on the 16th floor, top notch with a city view as well! The staff, all of them were so attentive and caring - just world class service! Highly recommend this Hilton for sure!!
Stayed 3 nights in Jan 2025

10/10 Excellent

Chin Chye Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location which is connected to the Umeda Station, but not exactly a stone throw away. The surrounding of the area is yet to be developed, so the overall place is peaceful and quiet, with great views if u stay at the higher floor. Very new hotel, so the rooms and amenities are perfect. Love the cosiness of the room, the service is flawless (command of English is above good), the breakfast buffet is adequate but the menu did not change at all when I was there. The same restaurant turned into a proper restaurant and bar during lunch and opened till late. Nice vibe to have a nice drink. No complains for this stay!
Stayed 6 nights in Apr 2025

10/10 Excellent

David Seung Hyun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff excellent and accommodating with excellent view but taxi and uber pickup still needs work so ask desk to call taxi for you.
Stayed 2 nights in Nov 2024

10/10 Excellent

CHARILAOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great family stay

We had a great experience staying here as a family, booking two king rooms. The rooms were very clean, comfortable, and well-equipped, and the gym was also excellent — a nice bonus! Breakfast was a real highlight with plenty of high-quality options, both Western and Japanese. Everything we tried was delicious. The location in Umeda is great — lively, with plenty to explore nearby. The only minor drawback is that it’s about a 10-minute walk to the nearest metro station. One suggestion: it would be nice if the restaurant stayed open a bit later (last order for dinner was around 8:30 or 9 PM), which is a little eartly by european standards, an extra hour would’ve made it even better. Overall, a fantastic base for exploring Osaka — would definitely stay again!
Stayed 4 nights in Apr 2025

10/10 Excellent

XIANYUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Canopy is new property and few taxi driver knows about it. It takes us some time to find the entrance and we were confusing about grand front and grand green buildings. (They are though connected.) Veronica at the front desk was very helpful and find us a solution since I booked a wrong room type. The breakfast is super! Not to mention the variety, you could also experience daily local specialties. We loved the breakfast. Healthy, good choices and tasty! The location of the hotel actually are connected all the department stores in Umeda. Great shopping experience. Thank you Osaka staff, we will come back again!
Stayed 3 nights in Jan 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Very enjoyable stay - very modern room and a great breakfast
Stayed 4 nights in Oct 2025

10/10 Excellent

SAMUEL

Liked: Cleanliness, staff & service, property conditions & facilities
Location and clean and convenient
Stayed 2 nights in Oct 2025

6/10 Okay

kelly

Liked: Staff & service
总体一般
Stayed 3 nights in Sep 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is very nice, staff are very friendly and helpful. One downside is restaurants don’t open until 10am. So if you are a breakfast person I would suggest eating at the hotel.
Stayed 3 nights in Oct 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I bit pricey but at least you feel like you are getting what you paid for. Breakfast buffet i'd skip if I went back. Al-a-cart choices were NOT good. French toast? is that what that was? Pancakes - get you three little silver dollar sized pieces. Omelette's were a lot undercooked and no option for just a simple sunny side up egg. Toaster did not toast the bread. A large variety to be sure, but I found myself sturuggling to make a decent breakfast out of it.
Stayed 5 nights in Oct 2025

6/10 Okay

Monique

Liked: Cleanliness, staff & service, property conditions & facilities
While it is perfectly fine, it is not a “5 star” experience. The lines for breakfast were crazy, with the coffee machines not working many times. Tons of luggage always at reception with many waiting to check in. This space is not big enough for the amount of people checking in and out. High marks for location and train convenience, but that’s about it.
Stayed 3 nights in Oct 2025

10/10 Excellent

Katsuyoshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ディナースタッフさんの対応良かったです。
Stayed 1 night in Sep 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay here. Amazing again. Staff are friendly. Quick check in. Good quality amenities. Pet friendly rooms with great dog amenities too. Rooms are spacious and very clean. Lots of shopping nearby. Will visit again!!
Stayed 3 nights in Sep 2025