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Candeo Hotels Osaka Shinsaibashi

4.0 star property
Travelers step into the heart of Osaka's shopping district at Candeo Hotels Osaka Shinsaibashi, enjoying convenient laundry facilities and luggage storage.

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Daily buffet breakfast for a fee - Candeo Hotels Osaka Shinsaibashi (Osaka)
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Exterior - Candeo Hotels Osaka Shinsaibashi (Osaka)
Reception - Candeo Hotels Osaka Shinsaibashi (Osaka)
Public bath - Candeo Hotels Osaka Shinsaibashi (Osaka)
The vibrant energy of Osaka surrounds guests at this centrally located hotel where modern comforts meet attentive service. Travelers appreciate the practical in-room WiFi that keeps them connected and the thoughtful laundry facilities that make longer stays hassle-free.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for King Room, Non Smoking

Premium bedding, free WiFi, bed sheets

King Room, Non Smoking

9.0 out of 10
Wonderful
(19 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Twin Room, Non Smoking

Premium bedding, free WiFi, bed sheets

Twin Room, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for King Room Single Use, Non Smoking

Premium bedding, free WiFi, bed sheets

King Room Single Use, Non Smoking

  • 19 sq m
  • Sleeps 1
  • 1 King Bed
  • Free WiFi

View all photos for Twin Room with Sofa Bed, Non Smoking

Premium bedding, free WiFi, bed sheets

Twin Room with Sofa Bed, Non Smoking

  • 24 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Triple Room, Non Smoking

Premium bedding, free WiFi, bed sheets

Deluxe Triple Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Twin Beds
  • Free WiFi

View all photos for Deluxe Triple with Sofa Bed, Non Smoking

TV

Deluxe Triple with Sofa Bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 7
  • 3 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Executive Triple Room, Non Smoking

Premium bedding, free WiFi, bed sheets

Executive Triple Room, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Twin Beds
  • Free WiFi

View all photos for Executive Triple with Sofa Bed, Non Smoking

Premium bedding, free WiFi, bed sheets

Executive Triple with Sofa Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 7
  • 3 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Executive Triple with 2 Sofa Beds, Non Smoking

Premium bedding, free WiFi, bed sheets

Executive Triple with 2 Sofa Beds, Non Smoking

  • 34 sq m
  • 1 bedroom
  • Sleeps 8
  • 3 Twin Beds and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Executive Triple Room, Mobility Accessible, Non Smoking

Premium bedding, free WiFi, bed sheets

Executive Triple Room, Mobility Accessible, Non Smoking

  • Sleeps 6
  • 3 Twin Beds
  • Free WiFi

About the neighborhood

Shinsaibashi, a neighborhood in Osaka with great shopping, is home to Candeo Hotels Osaka Shinsaibashi. The area's natural beauty can be seen at Osaka Castle Park and Expo ’70 Commemorative Park, while Osaka Aquarium Kaiyukan and Universal Studios Japan are popular area attractions. Looking to enjoy an event or a game? See what's going on at Kyocera Dome Osaka or Osaka-jō Hall. Visit our Osaka travel guide
Map
2-7-12 Shinsaibashi-Suji, Chuo-ku, Osaka, Osaka, 542-0085

What's nearby

  • Amerikamura
    Amerikamura
    1 min walk - 0.1 miles
  • Dotonbori
    Dotonbori
    1 min walk - 0.1 miles
  • Night life at Dotonbori, Osaka with full of neon signs
    Dotonbori Glico Sign
    2 min walk - 0.1 miles
  • Kuromon Market
    Kuromon Market
    9 min walk - 0.5 miles
  • Shinsaibashi-suji Shopping Street
    1 min walk - 0.1 miles

Getting around

  • Osaka-Namba Station
    6 min walk
  • Shinsaibashi Station
    6 min walk
  • Itami Airport (ITM)
    29 min drive

Restaurants

  • Bar 真昼の月
    1 min walk
  • 龍の巣 心斎橋本店
    1 min walk
  • ラーメン まこと屋 心斎橋本店
    1 min walk
  • 禁じられた遊び
    1 min walk
  • PARKA HOLIE
    1 min walk

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  • Air conditioning
  • Breakfast available
9.2 out of 10, Wonderful, 3,583 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: JPY 3,630 for adults and JPY 1,815 for children

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • TV

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3630 for adults and JPY 1815 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Candeo Hotels Osaka Shinsaibashi pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Candeo Hotels Osaka Shinsaibashi?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Candeo Hotels Osaka Shinsaibashi?

Check-out is at 11:00 AM.

Where is Candeo Hotels Osaka Shinsaibashi located?

Located in Shinsaibashi, this hotel is steps from Amerikamura, Dotonbori, and Dotonbori Glico Sign. Namba Grand Kagetsu Theater and Kuromon Market are also within 15 minutes. Shinsaibashi Station is 6 minutes by foot and Namba Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Candeo Hotels Osaka Shinsaibashi Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Amenities

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 393 out of 572 reviews
Rating 8 - Good. 117 out of 572 reviews
Rating 6 - Okay. 41 out of 572 reviews
Rating 4 - Poor. 7 out of 572 reviews
Rating 2 - Terrible. 14 out of 572 reviews

Reviews

Verified

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay and a great location. The Onsen/Spa in itself was worth the price of the hotel. Would without question stay again.
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Trang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was spacious and clean. Our best hotel throughout our Asia trip. Easy access to shopping and restaurants.
Stayed 3 nights in May 2026
Verified

8/10 Good

Rom James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Room was decent, definitely around high 3 to low 4 star hotel. I’d stay here again primarily due to location, but doesn’t leave anything memorable
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location with a beautiful large room. Also loved the sky spa. It had a sauna, an indoor and an outdoor bath. And I always use the cold bath.
Stayed 3 nights in Jun 2026
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
We stay 6 days in Condeo hotels the rooms are little smaller than we expected, there's none ironing little inconvenient for , service rooms wasn't really good some of the waste left in the room..... the location is amazing close to shopping and restaurants!
Stayed 6 nights in Jun 2026
Verified

8/10 Good

Tedi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was conveniently located near shopping areas, eateries, and sightseeing spots, all within walking distance to Dotonbori and Shinsaibashi. It also felt very safe. We highly recommend the onsite onsen at the Candeo Hotels Osaka Shinsaibashi.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room was very clean and spacious enough for japan. We stayed in the King room. No closet. Breakfast at hotel is good especially if you need something early but lots of other options close by that were cheaper.
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Xiaodong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and love the Sky Spa!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean overall, the room with 3 beds was excellent with plenty of space for suitcases too
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Nestor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our third time staying at Candeo Hotel Shinsaibashi, and it was excellent as always. The staff is very helpful and the amenities are great. They always accommodate my family with children. Overall, we enjoy our time at Candeo Hotel Shinsaibashi.
Stayed 5 nights in Apr 2026
Verified

8/10 Good

Tandis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is absolutely amazing, close to all the stores, shopping. The only thing is I didn’t see the staff very helpful. Not paying as much attention to the guests. Overall was good
Stayed 2 nights in May 2026
Verified

10/10 Excellent

HANH

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, good amenities. Amazing location
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Lynn

Liked: Staff & service, property conditions & facilities
Breakfast was very good. Staff was very friendly and easy to deal with.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient location! right on the street where a lot of shopping is, and across the street from more! Close walk to the running man sign too!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Cass

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in the perfect location, adjacent to the main shopping strip and a short 5 minute walk to the trains and Dontonbori. Hotel had an onsen which was tattoo friendly. Would stay here again and highly recommend.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property close to Dotombori. This property amenities were amazing!! Have a women and men’s spa- worth the whole stay. After walking 20k steps days the overnight spa was an amazing experience.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Imani

Liked: Cleanliness, staff & service, property conditions & facilities
The location is great it’s close to everything and I mean everything all the shops and eats. I enjoyed my stay. I enjoyed breakfast - my child loved it leaned more on the traditional Japanese breakfast which I was cool with. There is also a sauna as well. Which was cool.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Kathryn

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and delicious breakfast!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was amazing. Very clean,friendly staff,great location. Would definitely stay here again.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

MINKWAN

Liked: Cleanliness, staff & service, amenities
Clean and good facilities!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Satoko

Liked: Cleanliness, staff & service, property conditions & facilities
The location is amazing if you want to be near Dotombori.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Abdulrahman

Liked: Cleanliness, staff & service, amenities
Room was spotless and the the customer service was excellent
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Gloryvee

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and location
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities
Very courteous staff went above and beyond to help us with luggage trabsportation. Beds were comfortable, room was very nice.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities
What a lovely hotel. Staff were friendly and professional at the same time, always eager to help. Would definitely stay here again
Stayed 2 nights in Oct 2025