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APA Hotel & Resort Osaka Umeda Eki Tower

3.0 star property
Travelers can shop conveniently at the on-site grocery store before relaxing beside the outdoor pool where sun loungers invite afternoon downtime

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Photo gallery for APA Hotel & Resort Osaka Umeda Eki Tower

Exterior - APA Hotel & Resort Osaka Umeda Eki Tower (Osaka)
Creator video - submitted by BEST JAPAN HOTELS, Periple
Reception - APA Hotel & Resort Osaka Umeda Eki Tower (Osaka)
Seasonal outdoor pool, open 9:00 AM to 10:00 PM, sun loungers - APA Hotel & Resort Osaka Umeda Eki Tower (Osaka)
Deluxe Twin Room, Non Smoking | Down comforters, desk, laptop workspace, blackout drapes - APA Hotel & Resort Osaka Umeda Eki Tower (Osaka)
Located in central Osaka, APA Hotel & Resort Osaka Umeda Eki Tower offers a welcoming urban retreat. Guests can dine at two restaurants for breakfast and brunch or enjoy the seasonal pool. Attentive staff provides dry cleaning services and luggage storage for a hassle-free stay.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Standard Room, Non Smoking (2 people)

Standard Room, Non Smoking (2 people) | Down comforters, desk, laptop workspace, blackout drapes

Standard Room, Non Smoking (2 people)

7.6 out of 10
Good
(37 reviews)
  • City view
  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking

Down comforters, desk, laptop workspace, blackout drapes

Standard Twin Room, Non Smoking

8.2 out of 10
Very good
(25 reviews)
  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking | Down comforters, desk, laptop workspace, blackout drapes

Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Non Smoking (1 person)

Standard Room, Non Smoking (1 person) | Down comforters, desk, laptop workspace, blackout drapes

Standard Room, Non Smoking (1 person)

8.0 out of 10
Very good
(89 reviews)
  • City view
  • 11 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room, Non Smoking, Sky Floor (Connecting Rooms)

Double Room, Non Smoking, Sky Floor (Connecting Rooms) | Down comforters, desk, laptop workspace, blackout drapes

Double Room, Non Smoking, Sky Floor (Connecting Rooms)

8.2 out of 10
Very good
(21 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room, Non Smoking

Down comforters, desk, laptop workspace, blackout drapes

Triple Room, Non Smoking

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Family Twin Room, Non Smoking

Down comforters, desk, laptop workspace, blackout drapes

Family Twin Room, Non Smoking

9.0 out of 10
Wonderful
(11 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Non Smoking

Suite, Non Smoking | Down comforters, desk, laptop workspace, blackout drapes

Suite, Non Smoking

  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Twin Room, Non Smoking

Down comforters, desk, laptop workspace, blackout drapes

Twin Room, Non Smoking

7.8 out of 10
Good
(10 reviews)
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Room, Non Smoking, No View(1 person)

Standard Room, Non Smoking, No View(1 person) | Down comforters, desk, laptop workspace, blackout drapes

Standard Room, Non Smoking, No View(1 person)

8.4 out of 10
Very good
(114 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, Non Smoking, Sky Floor(1 person)

Standard Room, Non Smoking, Sky Floor(1 person) | Down comforters, desk, laptop workspace, blackout drapes

Standard Room, Non Smoking, Sky Floor(1 person)

8.4 out of 10
Very good
(50 reviews)
  • City view
  • 11 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, Non Smoking, No View(2 people)

Standard Room, Non Smoking, No View(2 people) | Down comforters, desk, laptop workspace, blackout drapes

Standard Room, Non Smoking, No View(2 people)

8.0 out of 10
Very good
(54 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Non Smoking, Sky Floor (2 people)

Standard Room, Non Smoking, Sky Floor (2 people) | Down comforters, desk, laptop workspace, blackout drapes

Standard Room, Non Smoking, Sky Floor (2 people)

8.0 out of 10
Very good
(34 reviews)
  • City view
  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking, Sky Floor

Down comforters, desk, laptop workspace, blackout drapes

Standard Twin Room, Non Smoking, Sky Floor

8.0 out of 10
Very good
(9 reviews)
  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Non Smoking, Sky Floor

Down comforters, desk, laptop workspace, blackout drapes

Twin Room, Non Smoking, Sky Floor

7.0 out of 10
Good
(4 reviews)
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Family Twin Room, Non Smoking, Sky Floor

Down comforters, desk, laptop workspace, blackout drapes

Family Twin Room, Non Smoking, Sky Floor

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room, Non Smoking, Sky Floor

Down comforters, desk, laptop workspace, blackout drapes

Standard Triple Room, Non Smoking, Sky Floor

7.4 out of 10
Good
(3 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Twin Room, Non Smoking, Sky Floor (Connecting Rooms)

Down comforters, desk, laptop workspace, blackout drapes

Twin Room, Non Smoking, Sky Floor (Connecting Rooms)

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Large Twin Beds

View all photos for Twin Room, Non Smoking, Connecting Rooms

Down comforters, desk, laptop workspace, blackout drapes

Twin Room, Non Smoking, Connecting Rooms

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Large Twin Beds

View all photos for Room, 1 King Bed, Non Smoking, No View

Room, 1 King Bed, Non Smoking, No View | Down comforters, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Non Smoking, No View

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Near a metro station, APA Hotel & Resort Osaka Umeda Eki Tower is in Kita, a walkable area in Osaka with great shopping. Dotonbori and Kuromon Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Universal Studios Japan and Osaka Aquarium Kaiyukan. Looking to enjoy an event or a game? See what's going on at Osaka-jō Hall or Kyocera Dome Osaka. Guests appreciate the hotel's convenience to public transportation: Higashi-Umeda Station is 3 minutes by foot and Umeda Station (Hanshin) is 8 minutes. Visit our Osaka travel guide
Map
2-8-32 Sonezaki, Kita-ku, Osaka, Osaka, 530-0057

What's nearby

  • Osaka, Japan
    Osaka Station City
    6 min walk - 0.3 miles
  • I was done in Osaka, we were watching the 40 Anniversary original exhibition of Little Twin Stars and My Melody. They are very cute, it was nostalgic.
    Hankyu Umeda Main Store
    6 min walk - 0.4 miles
  • Doremon exhibit a couple of years back.
    Grand Front Osaka Mall
    9 min walk - 0.5 miles
  • Osaka showing a city and modern architecture
    Umeda Sky Building
    16 min walk - 0.9 miles
  • Festival Hall
    10 min walk - 0.6 miles

Getting around

  • Higashi-Umeda Station
    3 min walk
  • Kitashinchi Station
    9 min walk
  • Kansai Intl. Airport (KIX)
    59 min drive

Restaurants

  • 大衆酒場 天神大ホール
    1 min walk
  • ラ・ベランダ
    1 min walk
  • じねん
    2 min walk
  • 土佐清水ワールド お初天神店
    2 min walk
  • MEMEME
    1 min walk

About this property

APA Hotel & Resort Osaka Umeda Eki Tower

Hotel near Dotonbori
Located close to Osaka Castle and Osaka-jō Hall, APA Hotel & Resort Osaka Umeda Eki Tower provides an indoor public bath (no minerals), a grocery/convenience store, and shopping on site. Treat yourself to spa services, such as a massage or reflexology. Be sure to enjoy a meal at the 3 on-site restaurants, including breakfast, brunch, lunch, and dinner. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a coffee shop/cafe and dry cleaning/laundry services.
Other perks at this hotel include:
  • A seasonal outdoor pool along with sun loungers
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-in
  • A vending machine, luggage storage, and a 24-hour front desk
  • A front-desk safe and an elevator
  • Guest reviews give top marks for the breakfast, helpful staff, and proximity to shopping
Room features
All 1704 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Toilets with electronic bidets, shower/tub combinations, and free toiletries
  • 50-inch TVs with satellite channels
  • Heating, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (JPY 3,000 per day)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: JPY 2,750 to 3,190 for adults and JPY 1,650 to 1,910 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • LA VERANDA PREMIER
  • Orchid time by Oska Metro
  • フラワーカフェ　モンパルナス

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Pool loungers

Spa

  • Massage
  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways

More

  • 1 building
  • 34 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch TV with satellite channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2750 to 3190 for adults, and JPY 1650 to 1910 for children
  • Covered self parking fee: JPY 3000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: PayPay, Merpay, and R Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

The seasonal pool will be open from July 04 to September 21
Pool access available from 9:00 AM to 10:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Apa & Osaka Umeda Eki Tower
APA HOTEL＆RESORT〈OSAKA UMEDA EKI TOWER〉
APA Hotel & Resort Osaka Umeda Eki Tower Hotel
APA Hotel & Resort Osaka Umeda Eki Tower Osaka
APA Hotel & Resort Osaka Umeda Eki Tower Hotel Osaka

Frequently asked questions

Does APA Hotel & Resort Osaka Umeda Eki Tower have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9:00 AM–10:00 PM.

Is APA Hotel & Resort Osaka Umeda Eki Tower pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for JPY 3000 per day. Limited spots are available.

What time is check-in at APA Hotel & Resort Osaka Umeda Eki Tower?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at APA Hotel & Resort Osaka Umeda Eki Tower?

Check-out is at 10:00 AM.

Where is APA Hotel & Resort Osaka Umeda Eki Tower located?

Located in Kita, this hotel is within 3 mi (5 km) of Dotonbori, Osaka-jō Hall, and Osaka Castle. Kuromon Market and Nipponbashi are also within 3 mi (5 km). Higashi-Umeda Station is only a 3-minute walk and Umeda Station (Hanshin) is 8 minutes.

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Reviews

APA Hotel & Resort Osaka Umeda Eki Tower Reviews

8.6

Excellent

9.2

Cleanliness

8.8

Amenities

8.6

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 1890 out of 3776 reviews
Rating 8 - Good. 1189 out of 3776 reviews
Rating 6 - Okay. 453 out of 3776 reviews
Rating 4 - Poor. 155 out of 3776 reviews
Rating 2 - Terrible. 89 out of 3776 reviews

Reviews

10/10 Excellent

MARIA ALEJANDRA

Liked: Cleanliness, amenities, property conditions & facilities
Love it very clean the restaurant By the lobby delicious
Stayed 3 nights in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is very new,small rooms but everything is there for sleeping, bathing etc Bathing areas for men and women, Lawson convenience store in house is excellent
Stayed 3 nights in Jan 2026

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very clean and the onsen was lovely
Stayed 3 nights in Nov 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location not too far from Osaka station. Love that the alleyways of food is around the corner
Stayed 6 nights in Nov 2025

10/10 Excellent

Dipesh

Liked: Cleanliness, staff & service, amenities
The room was spotless and staff were very helpful!
Stayed 4 nights in Oct 2025

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
It is a beautiful hotel with amazing staff and amenities
Stayed 3 nights in Oct 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Many good restaurants in the area. The onsen is nice and clean as well. I would stay again.
Stayed 8 nights in Oct 2025

8/10 Good

Fidela Farrah

Liked: Cleanliness, amenities, property conditions & facilities
The amenities! Spa and Lawsons inside the hotel made it special.
Stayed 5 nights in Nov 2025

10/10 Excellent

Yip Wang

Liked: Cleanliness, staff & service, amenities
Location is good. Room is clean. Onsen is nice.
Stayed 7 nights in Dec 2025

10/10 Excellent

Valeria De Jesus

Liked: Cleanliness, amenities, property conditions & facilities
The amenities were great! They had everything you could think of to make your stay comfortable!
Stayed 8 nights in Oct 2025

10/10 Excellent

Ellen

Liked: Cleanliness, amenities, property conditions & facilities
Great stay...nice size room for 2 with fabulous views... amenities are quite comprehensive and good service from check in to express checkout. We're happy staying at APA hotels in the major cities in Japan.
Stayed 7 nights in Oct 2025

8/10 Good

WILLIAM

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Good location, decent room. But we struggled to get an elevator when the hotel was crowded.
Stayed 1 night in Nov 2025

8/10 Good

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Room was a decent size. lots of conveniences in the hotel (laundry,spa,restaurants, conveniece store) and nearby.
Stayed 2 nights in Nov 2025

10/10 Excellent

qihao

Liked: Cleanliness, amenities, property conditions & facilities
room abit small but acceptable, good location surrounding by restaurant and convenient store. walking distance to Osaka station. great onsen facilities provided.
Stayed 1 night in Nov 2025

10/10 Excellent

Shujiro

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is brand new and very conveniently located near Osaka Umeda station. While the room is typical Japanese business hotel, it had everything needed. The best part was the great communal bath on the 4th floor and the breakfast on the top floor. View was nice and even has a swimming pool, unfortunately too cold in November for a dip.
Stayed 2 nights in Nov 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, amenities, property conditions & facilities
The amenities were so cool including the Yucatán, multiple pairs of slippers, and short lounging robes. The staff were very nice and helpful. The room was small but very comfortable. The location was perfect!
Stayed 4 nights in Oct 2025

10/10 Excellent

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were always clean, we always had anything we needed, towels, coffee, trash changed. We love having a Lawsons in the hotel. The staff are always kind and polite and help us in any way we need.
Stayed 4 nights in Nov 2025

10/10 Excellent

Tuan

Liked: Cleanliness, staff & service, property conditions & facilities
A+, close to local public tranaportation hub, plenty of dining and entertainment venues, definitely will stay here again. But the gym is ~1000 yen? for each use, it. should be included
Stayed 3 nights in Nov 2025

4/10 Poor

Sally

Disliked: Staff & service, property conditions & facilities, room comfort
Basic, clean and functional. Close to transport options, although right on a very busy road and junction of highways so quite loud. Good having onsite cafes, restaurants, fitness center, convenience store, massages. However, the room smelled really badly of cigarette smoke one day when I returned to the room. Unfortunately there is a central fan/AC/heating system that cannot be adjusted per room, so there was nothing the hotel could do. So I decided to leave early.
Stayed 2 nights in Dec 2025

8/10 Good

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are very small but that's normal in Japan. AC, because it's winter they have it set up for heat only, no AC option, had to call reception to get a small fan and we open the window for ventilation. Pretty much we slept with no heating on and the window cracked open. check out is very early 10 a.m. to have a late check out you have to pay $2,000 yen per hour which is worth it. We paid all the way to 1:00 p.m. 6,000 yen. They have a convenience store on the 4th floor in an amazing spa. So yeah it's worth it
Stayed 1 night in Nov 2025

2/10 Terrible

Kendra

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was nice but very small it was clean. They charge for literally every single thing I would not recommend and I wouldn’t stay here again even the gym is for a fee the only good thing about this hotel was the machine that compresses your clothes which was low key complicated but it works it’s just for a few 100 yen for 3 mins. The public bath was cool however they don’t welcome tattoos and you gotta cover them and they only give you two patches you can’t even purchase more!! Staff isn’t friendly. Totally hated this hotel
Stayed 3 nights in Nov 2025

6/10 Okay

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Honestly, the whole hotel just felt congested on a whole. If you wanted to go to the hot springs you would have to be early or it's completely crowded. Elevators took forever and when they came they would sometimes too full making you wait for another one. Room was cramped for a solo traveler but that's the APA style of rooms. They don't use the yamato transport service even though many other hotels use this service to transport luggage to next hotels. They will recommend you some local post office but I simply just left and went to a yamato branch to send my luggage. I enjoy my time in Osaka, just not the hotel.
Stayed 5 nights in Dec 2025

6/10 Okay

Jane

The room was small, but clean. It’s a large building with a labyrinth of dark hallways and a multitude of rooms. The breakfast buffet was goods. The check in was very frustrating. When I’ve been traveling and tired, I look forward to a friendly face to check me in. Now there’s computers at Apa. Somehow my name got messed up so I had no reservation. It did get sorted but with much frustration. What happened to customer service? I’ve stayed in Osaka in wonderful hotels that have friendly, welcoming staff. I’ll stay there in the future.
Stayed 1 night in Nov 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities
As a single traveler, there’s a lot about this hotel to love. The location is fantastic, surrounded by eateries and entertainment in every direction. It is also within an easy walking distance to the train and subway stations and entrances to the underground mall. The Lawson’s convenience store on the fourth floor is a real bonus, but if you prefer 7-11 it’s a three minute walk away. The rooms are very small, there is no question about that; but luggage can be stored under the bed, and everything is basically new and well kept. My room has a large flatscreen TV over the bed, with HDMI connection available along with streaming capability. The free Wi-Fi is very fast. There are also many food options within the hotel itself. I was a little worried about elevator congestion, but it’s only at certain times of the day and relatively easy to avoid if you plan ahead. If I am back in Osaka, I will stay here again.
Stayed 5 nights in Nov 2025

4/10 Poor

Ross

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is beautiful and the staff are excellent, but the seal around my window was non existent. I was on the 33rd floor and I could hear what was happening at the street level outside, and it's a busy street. I got no sleep for the 3 nights I stayed. I advised the staff and they apologised and said this is the way the window is meant to be. I find this crazy, because you could feel the wind coming in. If this is was isolated to my room, I would recommend this hotel. Since I was advised that this is the way the windows are meant to be, then I can only recommend that you stay somewhere else. Which is a shame, because it's a nice hotel.
Stayed 3 nights in Nov 2025