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Alpstay - Chalet Hotel Hartmann - Adults Only

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Photo gallery for Alpstay - Chalet Hotel Hartmann - Adults Only

A person in a black dress standing on a balcony with a view of a mountainous landscape. - Alpstay - Chalet Hotel Hartmann - Adults Only (Ortisei)
A two-story chalet with a balcony, surrounded by snow-covered trees and mountains. - Alpstay - Chalet Hotel Hartmann - Adults Only (Ortisei)
A silhouette of a person standing by a window overlooking a mountainous landscape with dense forest and a prominent rock formation. - Alpstay - Chalet Hotel Hartmann - Adults Only (Ortisei)
A hotel room with a double bed, wooden wardrobe, two bedside lamps, and a mirror. - Alpstay - Chalet Hotel Hartmann - Adults Only (Ortisei)
A buffet with various dishes and a large decorative bowl. - Alpstay - Chalet Hotel Hartmann - Adults Only (Ortisei)
Near Ortisei-Furnes Gondola, Alpstay - Chalet Hotel Hartmann - Adults Only provides a free breakfast buffet, a terrace, and a garden. Skiers and snowboarders can spend time on the slopes at this hotel offering a free ski shuttle, ski privileges, and ski passes. Take some time to relax at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Bar

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double or Twin Room

A bedroom with a large bed, a chair, and two wall-mounted lamps.

Standard Double or Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Panoramic Double Room, Terrace, Mountain View

A hotel room with a double bed, a desk, a chair, a lamp, and a television.

Panoramic Double Room, Terrace, Mountain View

9.2 out of 10
Wonderful
(7 reviews)
  • Mountain view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed, Terrace, Mountain View

A hotel room with a bed, a desk, a chair, a lamp, and a window with curtains.

Junior Suite, 1 Queen Bed, Terrace, Mountain View

  • Mountain view
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

About the neighborhood

Located in Ortisei, Alpstay - Chalet Hotel Hartmann - Adults Only is in the mountains. Ortisei-Furnes Gondola and Seceda Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Dolomites and Val Gardena. Museum Gherdeina and Rifugio Firenze are also worth visiting. Enjoy the great outdoors with ziplining, mountain climbing, and hiking/biking trails, or hop on a bike rental nearby and explore all the area has to offer. Visit our Ortisei travel guide
Map
Via Rezia 308, Ortisei, BZ, 39046

What's nearby

  • A mountainous landscape with a clear sky, a winding path, and a building on a hill.
    Val Gardena
    1 min walk - 0.0 miles
  • A mountainous landscape with a prominent rocky peak, dense forested slopes, and a small cabin.
    Dolomites
    1 min walk - 0.0 miles
  • A mountainous landscape with a valley, forested areas, and a small building.
    Isarco Valley
    2 min walk - 0.1 miles
  • A mountain range with sharp peaks and a grassy foreground.
    Alpe di Siusi Ski Area
    14 min walk - 0.8 miles
  • A mountain village with a stone building, wooden fence, and a road leading to a valley with houses and green hills.
    Ortisei-Furnes Gondola
    3 min drive - 1.6 miles

Getting around

  • Ponte Gardena-Laion/Waidbruck-Lajen Station
    25 min drive
  • Bolzano Airport (BZO)
    62 min drive

Restaurants

  • Turonda PIZZA-Bistrot-Drinks
    19 min walk
  • Vedl Mulin
    14 min walk
  • Caffe Adler
    18 min walk
  • Sotriffer
    16 min walk
  • Ristorante Pizzeria Cascade
    14 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free ski shuttle
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle tours
  • Full-service spa
  • Optional ski privileges
  • Scooter/moped rentals
  • Ski passes
  • Ski storage

Conveniences

  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 on-site accessible parking spaces
  • Area rugs in public areas
  • Braille/raised signage
  • Hardwood flooring in public areas
  • No elevator
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Locally sourced food prioritized
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

More

  • Heating
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 PM
Minimum check-in age: 15

Check-out

Check-out before 11 AM
Late check-out fee: EUR 25

Special check-in instructions

The front desk is open Monday - Sunday (8:00 AM - noon) and Monday - Sunday (3:00 PM - 6:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 4:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

Pets allowed for an extra charge of EUR 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls and pet-sitting services are available

Children and extra beds

Children younger than 14 are not allowed at this adults-only property; all guests 14 and older are welcome
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 25

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Property Registration Number IT021061A1YW8PFOAI

We should mention

This property does not have elevators
All guests must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Frequently asked questions

Is Alpstay - Chalet Hotel Hartmann - Adults Only pet-friendly?

Yes, this hotel allows dogs (limit 1 total). There's a fee of EUR 25 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Alpstay - Chalet Hotel Hartmann - Adults Only?

Check-in start time: 3:00 PM; Check-in end time: 6 PM.

What time is check-out at Alpstay - Chalet Hotel Hartmann - Adults Only?

Check-out is at 11 AM. Late check-out is available for EUR 25.

Where is Alpstay - Chalet Hotel Hartmann - Adults Only located?

Located near the slopes, this Ortisei hotel is in the mountains, within a 5-minute walk of Dolomites and Val Gardena, and close to winter sports such as cross-country skiing and skiing lessons. Ortisei-Furnes Gondola and Seceda Ski Area are also within 1 mi (2 km).

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Reviews

Alpstay - Chalet Hotel Hartmann - Adults Only Reviews

9.8

Exceptional

10

Cleanliness

9.0

Location

9.8

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 79 out of 92 reviews
Rating 8 - Good. 12 out of 92 reviews
Rating 6 - Okay. 1 out of 92 reviews
Rating 4 - Poor. 0 out of 92 reviews
Rating 2 - Terrible. 0 out of 92 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was excellent— the comfortable bed; fantastic breakfast; helpful staff.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was perfect. The staff was super helpful with any questions and the accommodations were A . We would definitely stay here again!
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous room, staff were so helpful and kind. Close to public transit for easy to/from center of town. Truly a little gem in the Dolomites!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Excellent communication, informative, accommodating and super friendly.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very comfortable Hotel. Breakfast was delicious. The staff was friendly and helpful. The walking path behind the Hotel leads to downtown. A 10 minute walk.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay!

From check- in with snacks to checkout after a huge breakfast.... and everything's in between, 10+! The breakfast was huge and delicious. Very close to the gondola rides (you could easily walk there but we took the bus). Also loved the spa. Book it! You won't regret it!
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice

I needed step by step instructions by car, and dark, and gps wouldn't work. They were so patient and sweet and the owner came by at night to make sure we were okay, since it was late. Great caring people! Front desk young lady the next day was also extremely helpful and sweet. Breakfast was huge with great variety and taste! Strongly recommend
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good and perfect.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at The Hartmann!
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and up to date hotel. A little walk to town but there was a pedestrian walking path right below the hotel. The path puts you directly in the heart of the town and the Seceda gondola. Very helpful front desk. Lovely stay!
Stayed 2 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Best
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous avons adoré notre expérience! Dès l’arrivée nous avons été très bien accueillis par le personnel qui à pris tout le temps pour nous expliquer les commodités et nous les montrer. L’hotel est très charmant et propre et puis la vue est incroyable.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Equipe incrível e simpática e um café da manhã simplesmente maravilhoso! A vista para a montanha e para a cachoeira são de outro mundo.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto antigo, porém limpo e confortável. Não há elevador
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Boa localização, quarto perfeito com vista inesquecível para Ortisei, cama, amenidades e café da manhã maravilhosos; alem de um spa com sauna incrível.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
오르티세이 마을에서 조금 떨어진것 빼곤 만족한 호텔이었습니다. 직원분도 아주 친절하시고 룸컨디션도 맘에 들었습니다. 조식도 퀄이 좋아서 잘먹었네요. 렌트 여행이시면 추천드립니다
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful chalet style boutique hotel on a mountainside overlooking the Dolomites and Ortisei. Steam or dry saunas are a welcome amenity after a day of skiing and the free shuttle is a welcome surprise! Marina, at the reception, is an absolute gem.
Stayed 3 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay at Hotel Hartmann

We had a wonderful stay at Hotel Hartmann! The room was very comfortable and well appointed with an amazing view from the balcony. Breakfast was great, and everyone who worked there was awesome. Highly recommended.
Stayed 3 nights in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
시내에서 약간 떨어져 있는데, 도보로 10분 정도입니다. 천천히 산책하며 걸을만합니다. 숙소는 아주 청결하고, 편안했으며, 방에서 바라보는 전망도 좋았습니다. 조그만 거실이 딸려 있어서 창밖을 보며 휴식을 취하기에 좋았습니다. 조식도 훌륭합니다. 추천할만합니다.
Stayed 1 night in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast options and a beautiful view of the city from the balcony. Staff was very nice and helpful.
Stayed 2 nights in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hyggelig mottagelse. Koselig sted. Lå en drøy kilometer unna sentrum, men det var en fin spasertur
Stayed 1 night in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, beautiful outlook and good breakfast
Stayed 3 nights in Jun 2019