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Mercure Orléans Centre

4.0 star property
Travelers can unwind with a newspaper by the outdoor pool or energize at the 24-hour health club, then savor exquisite French cuisine in a charming setting

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Photo gallery for Mercure Orléans Centre

Exterior - Mercure Orléans Centre (Orléans)
Breakfast, lunch, dinner served; French cuisine - Mercure Orléans Centre (Orléans)
Breakfast, lunch, dinner served; French cuisine - Mercure Orléans Centre (Orléans)
Premium bedding, pillowtop beds, minibar, in-room safe - Mercure Orléans Centre (Orléans)
Premium bedding, pillowtop beds, minibar, in-room safe - Mercure Orléans Centre (Orléans)
Mercure Orléans Centre, in the heart of the city, offers an upscale retreat. Guests enjoy the sunny terrace and French dishes at L'ENTRACTE restaurant. With a coffee shop and attentive staff, it's perfect for relaxation and exploring the area.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Privilege, Room, 1 Double Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Privilege, Room, 1 Double Bed

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Sofa bed
Premium bedding
  • River view
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 King Bed, Balcony, River View

Classic Room, 1 King Bed, Balcony, River View | Premium bedding, pillowtop beds, minibar, in-room safe

Classic Room, 1 King Bed, Balcony, River View

8.8 out of 10
Excellent
(9 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • River view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed with Sofa bed

Deluxe Room, 1 Double Bed with Sofa bed | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
Private bathroom
  • 32 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Superior Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Pool View

Premium bedding, pillowtop beds, minibar, in-room safe

Superior Room, 1 Double Bed, Pool View

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

Junior Suite, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Double Beds

Classic Room, 2 Double Beds | Premium bedding, pillowtop beds, minibar, in-room safe

Classic Room, 2 Double Beds

7.0 out of 10
Good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
Private bathroom
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Classic Room, 1 Double Bed

8.0 out of 10
Very good
(7 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

Premium bedding, pillowtop beds, minibar, in-room safe

Superior Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillowtop bed
Premium bedding
Day bed
Sofa bed - double
  • 32 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About the neighborhood

Located in Centre-Ville, a neighborhood in Orléans, Mercure Orléans Centre is near a train station. Museum of Fine Arts and Zenith Orléans are cultural highlights, while Place du Martroi is a notable landmark. House of Joan of Arc and Sainte-Croix Cathedral are two other places to visit that come recommended. Take an opportunity to explore the area for outdoor excitement like ecotours. Visit our Orléans travel guide
Map
44, quai Barentin, Orléans, Loiret, 45000

What's nearby

  • Sainte-Croix Cathedral showing street scenes, heritage architecture and a church or cathedral
    Sainte-Croix Cathedral
    16 min walk - 0.9 miles
  • House of Joan of Arc
    9 min walk - 0.5 miles
  • FRAC Centre
    9 min walk - 0.5 miles
  • Place du Martroi
    10 min walk - 0.6 miles
  • Hôtel Groslot
    15 min walk - 0.8 miles

Getting around

  • République Tram Stop
    14 min walk
  • Orléans Avenue de Paris Station
    18 min walk
  • Paris Orly Airport (ORY)
    85 min drive

Restaurants

  • La Paillotte
    12 min walk
  • Pavin Caffe
    7 min walk
  • chocolaterie royale
    10 min walk
  • Le Comptoir de Mamie Bigoude Orléans
    9 min walk
  • Le Chien Fou
    9 min walk

About this property

Mercure Orléans Centre

Upscale hotel near Sainte-Croix Cathedral
Located close to House of Joan of Arc and Place du Martroi, Mercure Orléans Centre provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. The on-site French cuisine restaurant, L'ENTRACTE, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a bar and a 24-hour health club.
Other perks at this hotel include:
  • A seasonal outdoor pool
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • A 24-hour front desk, smoke-free premises, and a porter/bellhop
  • Bicycle parking, a front-desk safe, and a banquet hall
  • Guest reviews say good things about the helpful staff
Room features
All 111 rooms offer comforts such as premium bedding and air conditioning, as well as perks like late night room service and free WiFi.
More amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • 48-inch flat-screen TVs with premium channels
  • Wardrobes/closets, free infant beds, and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Uncovered self parking on site (EUR 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • L'ENTRACTE

Things to do

  • 24-hour health club
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1977
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Breakfast fees apply for children ages 12 and older when sharing existing bedding.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children aged 11 and younger eat free breakfast
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.86 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 per person
  • Uncovered self parking fee: EUR 15 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June 01 to September 30
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Orléans
Mercure Orléans Centre
Mercure Orleans Centre Hotel Orleans
Mercure Orléans Centre Hotel Orleans
Mercure Orléans Centre Orleans
Mercure Orléans Centre Hotel
Mercure Orléans Centre Orléans
Mercure Orléans Centre Hotel Orléans

Frequently asked questions

Does Mercure Orléans Centre have a pool?

Yes, this property has a seasonal outdoor pool.

Is Mercure Orléans Centre pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 15 per night.

What time is check-in at Mercure Orléans Centre?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Mercure Orléans Centre?

Check-out is at noon. Late check-out is available for EUR 20 (subject to availability).

Where is Mercure Orléans Centre located?

Located in Centre-Ville, this hotel is within a 15-minute walk of House of Joan of Arc and Place du Martroi. Museum of Fine Arts and Sainte-Croix Cathedral are also within 1 mi (2 km). République Tram Stop is 14 minutes by foot and Gare d'Orléans Tram Stop is 18 minutes.

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Reviews

Mercure Orléans Centre Reviews

8.4

Very Good

8.8

Cleanliness

8.0

Location

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 362 out of 940 reviews
Rating 8 - Good. 404 out of 940 reviews
Rating 6 - Okay. 116 out of 940 reviews
Rating 4 - Poor. 43 out of 940 reviews
Rating 2 - Terrible. 15 out of 940 reviews

Reviews

8/10 Good

Francisco

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, nice and spacious rooms. Located about 10 minutes walk from the historic centre. The rooms should be updated as they have the look of an early 2000s room.
Stayed 1 night in Jan 2026

8/10 Good

Hathaichanok

Liked: Cleanliness, staff & service
Close to center and many restaurants selections
Stayed 1 night in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful room with a great view of the Loire River from our balcony. 8 minute walk to Orleans Center City and the tram. Staff was friendly and helpful. Lobby was gorgeous.
Stayed 2 nights in Sep 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was ideal for us to stop over night on our journey further south. Quiet, clean and menu in the restaurant had good choices.
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a great hotel with a brilliant restaurant
Stayed 1 night in Aug 2024

8/10 Good

Nicola

Liked: Cleanliness, staff & service, room comfort

Good central hotel

Hotel was in good position to explore Orleans. The bar and restaurant and pool area has been updated to a very good standard. Hotel room was very basic and also needs updating too!
Stayed 1 night in Jun 2025

8/10 Good

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Orleans, walking distance to restaurants, etc Very helpful and warm staff, with great recommendations.
Stayed 1 night in Dec 2024

10/10 Excellent

Karishma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lovely staff. Allow pets which is a bonus
Stayed 1 night in Jan 2025

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really well located hotel, welcoming, warm, and smart with a lovely big bedroom
Stayed 1 night in Jan 2024

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good paid parking. Easy access. Convenient location. The room was pretty standard but that is fine. Would stay again
Stayed 1 night in Apr 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice hotel and helpful staff. Excellent breakfast and dinner.
Stayed 1 night in Jul 2024

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, room comfort

Great value and good location

Very comfortable, great value, parking onsite and situated close to the city centre. An ideal hotel for a long weekend stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in convenient location for the old town and nice setting on the river. Decor in room was a bit dated but clean. The reception and bar area was very nice.
Stayed 1 night in Feb 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, close to the centre of Orleans and only a short walk away. Very friendly and helpful staff and the rooms were good value.
Stayed 2 nights in Jul 2024

10/10 Excellent

rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is well situated to explore Orléans, had a lovely stay. Pool area was perfect to relax around and food was good. Lovely hotel
Stayed 1 night in Aug 2023

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities
The staff were very friendly and helpful on Reception in particular
Stayed 1 night in Sep 2024

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy location with good parking. Property was well presented and our room was very clean. Breakfast was also very nice.
Stayed 1 night in Jul 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have stayed here before when in the area. Always our first choice. A short walk to the city centre too for restaurants and bars.
Stayed 1 night in May 2024

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice comfortable city centre hotel

Very comfortable room, well appointed and spacious. ♿ Access to the hotel and room easy. Well placed overlooking the river and in easy walking distance of the city centre (along good pavements for wheelchairs).
Stayed 1 night in Dec 2024

8/10 Good

Hendrik

Liked: Cleanliness, staff & service, amenities
Easy to reach. Good room, shower, beds and pillows! Exceptional good breakfast!
Stayed 1 night in Aug 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pity about lack of bike facilities

The guy on the desk, Arthur, was very welcoming but there was no secure accommodation for the bikes. It was good we had brought a raincover.
Stayed 2 nights in May 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Lovely hotel in great location. Short walk directly along the river into old town.good parking for 8 euros per night. You cannot reserve parking and it was busy but its a big car park so we got a space ok
Stayed 1 night in Oct 2024

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service

Nice but careful with the room you book

Really nice staff and the lobby / restaurants are really well done. Breakfast was great. Only bad I would say was the room. It wasn’t refurbished and a bit old. The bed too.
Stayed 1 night in Nov 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overnight stay. The hotel is conveniently situated at the entrance to the city so easy to park and then a 10 minute walk into the centre along the river. Good sized room (we had a family room) which was comfortable. We didn't have breakfast but it did look nice so we definitely do that next time. Lovely outside pool area and a really friendly welcome. We love Orleans so this is a great stopover for us
Stayed 1 night in Apr 2024

6/10 Okay

Emma

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Good stay

The beds are not the comfiest, pretty hard. The rooms are tired and need to be updated to match the rest of the hotel. The pool was wonderful Selection at breakfast was very good
Stayed 1 night in Jul 2024