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Jackotel Orleans

2.0 star property
Jackotel Orleans offers a peaceful retreat in Bourgogne with beautiful gardens where helpful staff ensure guests have a memorable experience

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Photo gallery for Jackotel Orleans

A living room with a brown leather sofa, a wooden coffee table, and a brown leather armchair. There is a large window with a view of greenery outside. - Jackotel Orleans (Orléans)
A dining area with multiple tables and chairs, stone walls, and large windows with curtains. - Jackotel Orleans (Orléans)
A reception area with a map, a framed photograph, and a display of brochures. - Jackotel Orleans (Orléans)
A door with stained glass panels and a white door beside it. - Jackotel Orleans (Orléans)
A courtyard with a paved walkway, a stone bench, and a large tree. - Jackotel Orleans (Orléans)
Travelers find a tranquil escape at Jackotel Orleans in Bourgogne, with beautiful gardens and a relaxing terrace. The hotel offers practical amenities like in-room WiFi, luggage storage, and highly praised concierge services.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Breakfast available
  • Business services
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double Room

A bedroom with a bed, a desk, a chair, a television, and a window with curtains.

Double Room

8.0 out of 10
Very good
(16 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Triple Room

A room with two beds, a desk, a lamp, and a window with a curtain.

Triple Room

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Quadruple Room

A hotel room with two beds, each with a patterned bedspread, two bedside lamps, and a red curtain.

Quadruple Room

8.4 out of 10
Very good
(5 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

DOUBLE STANDARD

  • Sleeps 4
  • Free WiFi

FAMILY ROOM STANDARD

  • Sleeps 8
  • Free WiFi

About the neighborhood

Bourgogne, a neighborhood in Orléans, is home to Jackotel Orleans. Léo Parc Aventure Orléans and Les Balnéades are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Loire a Velo Cycle Path and Botanical Garden of Orléans. Visit our Orléans travel guide
Map
18 Cloitre Saint Aignan, Orléans, 45000

What's nearby

  • A street with a cathedral and flags.
    Sainte-Croix Cathedral
    6 min walk - 0.4 miles
  • Place de la Loire
    7 min walk - 0.4 miles
  • Hôtel Groslot
    9 min walk - 0.5 miles
  • Loire a Velo Cycle Path
    10 min walk - 0.6 miles
  • House of Joan of Arc
    12 min walk - 0.7 miles

Getting around

  • République Tram Stop
    15 min walk
  • Orléans Station
    19 min walk
  • Paris Orly Airport (ORY)
    88 min drive

Restaurants

  • Café des Beaux Arts
    8 min walk
  • Lift
    8 min walk
  • Le Vieux Comptoir
    5 min walk
  • Le Ptit'Gavroche
    4 min walk
  • la Sardine
    7 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:30 AM for a fee: EUR 8 per person

Family friendly

  • In-room crib

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with digital channels

More

  • Desk
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at noon
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Reception hours are 7 AM-12:30 PM and 5:30 PM to midnight on Sundays and bank holidays.

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.10 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 8 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Is Jackotel Orleans pet-friendly?

Yes, pets are allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Jackotel Orleans?

Check-in begins at noon. After-hours check-in is not available.

What time is check-out at Jackotel Orleans?

Check-out is at 11 AM.

Where is Jackotel Orleans located?

Located in Bourgogne, this hotel is within a 10-minute walk of St. Pierre-le-Puellier, Sainte-Croix Cathedral, and Place de la Loire. Museum of Fine Arts and Loire a Velo Cycle Path are also within 15 minutes. République Tram Stop is 15 minutes by foot and Gare d'Orléans Tram Stop is 17 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Jackotel Orleans Reviews

8.0

Very Good

8.4

Cleanliness

8.2

Location

8.2

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 105 out of 347 reviews
Rating 8 - Good. 160 out of 347 reviews
Rating 6 - Okay. 57 out of 347 reviews
Rating 4 - Poor. 21 out of 347 reviews
Rating 2 - Terrible. 4 out of 347 reviews

Reviews

Verified review

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and comfortable room.
Stayed 2 nights in Aug 2024
Verified review

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities
Perfect location for quick overnight stop. Hotel a little tired but perfectly adequate. Spotlessly clean and great location to access town, shops, restaurants and tourist locations. Very good value for money, but don’t expect five star.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a good location—helpful staff—easy parking
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Veronika

Liked: Cleanliness, staff & service, room comfort

Great location in Orleans

Great location in the middle of the city. Very convenient for walking to all the attractions.
Stayed 2 nights in Nov 2023
Verified review

8/10 Good

Debbie

Liked: Cleanliness, room comfort

Great location

After a slight blip trying to check in, the stay was fine. Hotel is in excellent location, has parking and is clean. Overall it's a little tired and could do with a refresh, but then the price would go up so, for what you pay it's a great place to stay.
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Philip

Liked: Amenities
Basic but clean. No shower fitting to hold shower head. Rooms very dated but have a weird charm. Excellent location. Beautiful spot.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very warm welcome. The room was very large. Easy to park and very convenient to walk to Orléans city centre and to the quais. Plenty of places to eat around 10 minutes walk from the hotel. Good night sleep and nice breakfast. I would definitely stay there again if I went back to Orléans.
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Mario

Liked: Cleanliness
This is a good hotel to stay in for a few days in Orleans. The building is old and the hotel is a bit dated but price-value is very reasonable. Only a few blocks away from the hotel you’ll be in a very vibrant restaurant and shopping area, walking down a few blocks further the historic district is waiting for you. Jackotel is very well located. Our stay in the hotel made our visit enjoyable. During summer you need to know that heat will punch you in the room as it has no AC. If you need a taxi, the receptionist will call it for you and it’ll be waiting outside very shortly.
Stayed 1 night in Jun 2025
Verified review

4/10 Poor

Claude

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staying for the location ONLY.

Friendly people at front desk but Hotel is outdated, humidity smell, old matresses, and room without any amenities. Basic breakfast. This place would need big tender loving care. But perfect LOCATION for visiting old Orleans.
Stayed 1 night in May 2024
Verified review

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dated charm

Although in a beautiful setting, with a lovely courtyard and in a lovely part of Orlean, the hotel was very dated. But it still had a charm about it.
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value for money in a convenient position
Stayed 1 night in May 2023
Verified review

10/10 Excellent

HM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central and cheap

Very central hotel, with everything you need
Stayed 1 night in Aug 2022
Verified review

8/10 Good

mireille

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close walking distance to downtown
Stayed 1 night in Aug 2022
Verified review

8/10 Good

Chandra

Liked: Cleanliness, staff & service, property conditions & facilities
It is a budget hotel that served our purpose very well. It’s a bit run down but my family of 4 was comfortable there. The breakfast was nothing fancy but still very good. If you are English be aware that the staff did not seem to have any English at all.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Dirk

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very close to the city center, but the breakfast was a bit meager
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Werner

Liked: Cleanliness, staff & service
Very friendly staff. Room old and basic, but absolutely sufficient. Everything was very clean. Breakfast also basic, but good. Parking in the basement of the hotel. City center (restaurants and bars) at short walking distance. Overall a pleasant place to stay for a night.
Stayed 1 night in Jul 2023
Verified review

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Orleans

Bon sejour
Stayed 1 night in Oct 2022
Verified review

8/10 Good

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean , basic facilities one criticism, it was ver hot with no fan or air con
Stayed 1 night in Aug 2022
Verified review

6/10 Okay

Martin

Very basic

Average stay. Wifi not working well in room. When i went to reception the "helpful" comment was "it works fine here". Breakfast was very basic, with no meat choice. Thankfully i was only travelling through and staying one night.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service
Staff were friendly and helpful, location was pleasant and convenient, reception area was calm and relaxing, garage was good (and necessary). Room a decent size, bed was comfortable. Poor shower with no screen/curtain, WiFi reception in the (2nd floor) room very poor, no tea/coffee equipment, breakfast very average.
Stayed 1 night in Sep 2022
Verified review

4/10 Poor

Stefano

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff were very accommodating and the cost of the accommodation was well priced. Unfortunately, I got bitten by what I suspect to be bed bugs. I checked out 1-day earlier without any extra cost, so I do appreciate this.
Stayed 3 nights in Jul 2023
Verified review

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well situated close to the center in a quiet area, however if you have a room over the entrance patio, it's noisy du to gravels and guests cars. Very friendly and helpful staff. No curtains in the bath tub , thus making the shower experience not very enjoyable, when trying to avoid turning the bathroom into a pool.
Stayed 1 night in Jul 2022
Verified review

4/10 Poor

CORNEL-LIVIU

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
That hotel is stuck somewhere in the 70s. That was the last time someone gave it a lick of paint. The bathroom was not great. If you are used to modern hotels, don't go there. It has it's charm, hopefully someone will bring that location in 21 century.
Stayed 1 night in Aug 2023
Verified review

4/10 Poor

R

Disliked: Staff & service, property conditions & facilities

jackotel

Arrived at the hotel and was greeted by the receptionist who could not speak much English book in and was presented with a bill which did not show my Discount and she did not understand so had to pay. We also booked Breakfast for the 4 mornings and was charged 8 euros each and i must admit it was very poor would not stay there again Room was big enough and bathroom a nice size but the bath i could not sit in it and the shower was one you had to hold not very good very small tele with only french on it no english news.
Stayed 4 nights in Jun 2023
Verified review

8/10 Good

Heidi

Liked: Cleanliness, staff & service, amenities
Very good two star hotel. The staff were friendly and helpful and it was clean and spacious. The bed was also comfortable and they served a good continental breakfast. The look of the property is a little dated, as if it's still in the 1980s but this did not detract from the experience. It also had character in that the hotel is in a medieval 'clos' attached to the abbey which still stands across the square. The middle of the square, between the hotel and the abbey, is used as petanque pitches and it was fun to watch the players as we walked in from dinner. If there was any noise, it was from the celebrations of winning teams! The hotel was a stone's throw from the city centre and the cathedral and there was a huge selection of restaurants nearby, serving just about every world cuisine. Just one note about parking - the hotel says it cannot guarantee parking and that it is on a first come, first served basis. This is right and they will do their utmost to accommodate all drivers (and cyclists). There is parking within the hotel's courtyard and they also have access to a few spaces in an underground car park. If all of those spaces are taken, then there is (paid for) parking on the surrounding roads. We were always able to find a space within the hotel.
Stayed 3 nights in Aug 2025