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Best Western Hotel d'Arc

4.0 star property
Eco-certified hotel with a 24-hour front desk and a coffee shop

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Photo gallery for Best Western Hotel d'Arc

Interior
Reception
Exterior
Business center
Exclusive Room, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, minibar, in-room safe

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Housekeeping
  • Room service
  • Pet friendly
  • 24/7 front desk
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Executive Room, 1 Queen Bed, Non Smoking

Premium bedding, pillowtop beds, minibar, in-room safe

Executive Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
  • 18 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Exclusive Room, 1 King Bed, Non Smoking

Exclusive Room, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, minibar, in-room safe

Exclusive Room, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Shower, free toiletries, hair dryer, towels

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Dining table
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

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Exterior

Campanile Orleans Centre - Gare

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  • Free WiFi
  • Breakfast available
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About the neighborhood

Map
37 Ter, Rue de la Republique, Orléans, Loiret, 45000

What's nearby

  • Place du Martroi - 4 min walk - 0.3 miles
  • Hôtel Groslot - 5 min walk - 0.3 miles
  • Loire a Velo Cycle Path - 6 min walk - 0.4 miles
  • House of Joan of Arc - 8 min walk - 0.4 miles
  • Sainte-Croix Cathedral - 8 min walk - 0.4 miles

Getting around

  • Gare d'Orléans Tram Stop - 1 min walk
  • Orléans Avenue de Paris Station - 4 min walk
  • Paris Charles de Gaulle Airport (CDG) - 135 min drive

Restaurants

  • ‪Tex Mex - ‬4 min walk
  • ‪La Brioche Dorée - ‬2 min walk
  • ‪Trib's - ‬3 min walk
  • ‪L'Orient Express - ‬3 min walk
  • ‪Cafés Jeanne d'Arc - ‬3 min walk

About this property

Best Western Hotel d'Arc

Upscale eco-certified hotel located in Centre-Ville
Take advantage of a grocery/convenience store, a shopping mall on site, and a coffee shop/cafe at Best Western Hotel d'Arc. Free in-room WiFi is available to all guests, along with a library and a business center.
Other perks include:
  • Buffet breakfast (surcharge), free newspapers, and a 24-hour front desk
  • An elevator, concierge services, and luggage storage
  • A front-desk safe, smoke-free premises, and a porter/bellhop
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms are individually furnished, and include comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-compatible safes and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and pillowtop mattresses
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with premium channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking; discounts available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 17 per person
  • A coffee shop/cafe

Things to do

  • Library
  • Shopping mall

Family friendly

  • Dining table
  • Grocery/convenience store
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center

Accessibility

  • Elevator

More

  • 4 floors
  • Art Deco architecture
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Office
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 14 per pet, per night
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 17 per person
  • Pet fee: EUR 14 per pet, per night
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

BEST WESTERN d'Arc
BEST WESTERN d'Arc Orleans
BEST WESTERN Hotel d'Arc
BEST WESTERN Hotel d'Arc Orleans
Hotel d Arc
Best Western Hotel d'Arc Hotel
Best Western Hotel d'Arc Orléans
Best Western Hotel d'Arc Hotel Orléans

Frequently asked questions

Is Best Western Hotel d'Arc pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 14 per pet, per night.

How much is parking at Best Western Hotel d'Arc?

This property doesn't offer parking.

What time is check-in at Best Western Hotel d'Arc?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Best Western Hotel d'Arc?

Check-out is at noon.

Where is Best Western Hotel d'Arc located?

Located in Centre-Ville, this eco-certified hotel is within a 10-minute walk of Place du Martroi, Hôtel Groslot, and Loire a Velo Cycle Path. Musée Historique et Archéologique and Historical and archaeological museum of Orleans are also within 10 minutes. Gare d'Orléans Tram Stop is only a 2-minute walk and République Tram Stop is 3 minutes.

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Best Western Hotel d'Arc Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 154 out of 425 reviews
Rating 8 - Good. 172 out of 425 reviews
Rating 6 - Okay. 59 out of 425 reviews
Rating 4 - Poor. 30 out of 425 reviews
Rating 2 - Terrible. 10 out of 425 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Michel

Liked: Staff & service, property conditions & facilities
Good stuff!
Stayed 1 night in May 2025

8/10 Good

Liam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Mar 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel close to the ancient town and cathedral.
Stayed 2 nights in Sep 2024

6/10 Okay

Gilles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great except for a very strong and constant drains smell - from the reception downstairs to our bathroom. A real pity as this hotel deserves much more .
Stayed 2 nights in Feb 2025

6/10 Okay

Julie

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Adequate

It isuch an old building and very tired inside. The rooms need a refurb altho the bed was very comfortable. Ideal central location.
Stayed 1 night in Dec 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Good room lovely staff
Stayed 2 nights in Jul 2024

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As part of a short tour along the Loire river, the staff were most informative, friendly and helpful. The location and facilities of Orleans made for a perfect choice.
Stayed 3 nights in Sep 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel when visiting Orleans. Close to the station and the centre of town. The staff are very friendly and helpful. Breakfast is also good and a check out time of 12noon very civilised.
Stayed 4 nights in Aug 2024

8/10 Good

chaitali

Liked: Cleanliness, staff & service, amenities
The location is excellent. The bed was super soft. The only issue was the heater, which didn't seem to be working. We called reception, but no one picked up the phone. It was the end of the year so we were expected to find a few staff. But over all it was good.
Stayed 1 night in Dec 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing so helpful, room was a good size, shower room perfectly set out and a 5min walk from the station! Shopping and food outlets on the doorstep and a 10min walk to the river
Stayed 5 nights in Jul 2024

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second time staying at this hotel it’s really best and clean and the staff are really friendly
Stayed 2 nights in Aug 2023

8/10 Good

Dan

Liked: Cleanliness, staff & service
old property. good location.
Stayed 1 night in Jun 2024

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Very unique hotel. Very very nice bed. The best shower I've ever experienced in a hotel. Stayed an overnight - checked in late around 11:15 pm and left early the next morning. This is a very lovely town. Please note: parking is off site. You have to drop your luggage off and then drive to the parking and walk back about 12 minutes to the hotel.
Stayed 1 night in Sep 2024

6/10 Okay

Alfred

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Not 4-Star

Nice hotel, great staff, but this is not 4-star.
Stayed 2 nights in Aug 2024

10/10 Excellent

Brian

Liked: Staff & service, amenities, property conditions & facilities
Staff were incredibly helpful
Stayed 1 night in Apr 2023

10/10 Excellent

Julien

Fantastic staff. I would specifically thank the girl who lived in the US. Thanks again I will be back.
Stayed 1 night in Apr 2024

10/10 Excellent

Edward M

Liked: Cleanliness, staff & service, property conditions & facilities
Bed is comfortable. Property is clean.
Stayed 1 night in Apr 2023

10/10 Excellent

Joseph

Liked: Amenities
pre dinner. Great selection of breakfast is top value. Egg boiler as well as the usual meat, cheese, pastries. Good coffee machine too.
Stayed 1 night in Aug 2023

8/10 Good

Toby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth it!

Only here for an overnight, I wish we had longer. Orleans is such a beautiful city. This charming hotel is situated a great location, close to all the hustle and bustle and sights of the historical part of the city. Do note, the hotel has no parking so Yiu need to sort that out.
Stayed 1 night in Aug 2022

8/10 Good

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Difficult to access. Explanation of how to get to hotel were inadequate. Parking was out of the way too.

4/10 Poor

Ernesto Castelazo

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I had payed for breakfast and they denied it!!!!
Stayed 2 nights in Oct 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel but nightmare access and parking

The hotel is centrally located but a nightmare to get to by car as it is an a restricted area. We eventually found it after being misdirected by the sat-nav several times. The reception staff were very helpful and directed us to a secure car park within walking distance (very expensive!) but it would have been better if we had been directed to a car park in the first place.
Stayed 1 night in Sep 2022

6/10 Okay

jaana

Liked: Cleanliness, staff & service
This isn’t a 4-star hotel though it claims to be. The building is charmingly old, well located and the staff are friendly but some key features of a four-star hotel were missing: the aircon in our room didn’t work properly, the breakfast room was tiny and breakfast quite bland with a limited selection of items which the personnel was slow to replenish. If you get a good offer on a room, why not but you would probably be happier spending your money on some other hotel.
Stayed 2 nights in Jun 2023

2/10 Terrible

Andrée

Disliked: Amenities, property conditions & facilities
I made a mistake i never went in Paris It was a mistake i
Stayed 1 night in Aug 2022

6/10 Okay

FRANCIS

Liked: Staff & service
Disliked: Cleanliness
The smell of smoking was terrible in my room
Stayed 2 nights in May 2023