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Westgate Lakes Resort & Spa Universal Studios Area

4.0 star property
Travelers splash in outdoor pools by day and gather with family under the stars at night at this Universal Studios area resort

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Water park - Westgate Lakes Resort & Spa Universal Studios Area (Orlando)
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Banquet hall - Westgate Lakes Resort & Spa Universal Studios Area (Orlando)
Westgate Lakes Resort & Spa Universal Studios Area is conveniently near Pointe Orlando and the Orange County Convention Center. Guests enjoy seven outdoor pools with a lazy river and waterslide, yoga classes at the gym, mini golf, or free bicycles to visit nearby attractions.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Restaurant

Room options

Available filters for rooms
Showing 7 of 7 rooms

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In-room safe, desk, laptop workspace, iron/ironing board

Room (Resort Select)

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Bedroom

In-room dining

Room, 1 Bedroom

7.6 out of 10
Good
(153 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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In-room safe, desk, laptop workspace, iron/ironing board

Villa, 4 Bedrooms

  • 4 bedrooms
  • Sleeps 16
  • 3 King Beds, 2 Double Beds and 3 Double Sofa Beds

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Flat-screen TV, DVD player

Deluxe Villa, 1 Bedroom

8.8 out of 10
Excellent
(220 reviews)
  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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In-room safe, desk, laptop workspace, iron/ironing board

Studio (Villa)

8.4 out of 10
Very good
(632 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms

Flat-screen TV, DVD player

Villa, 2 Bedrooms

8.8 out of 10
Excellent
(128 reviews)
  • 111 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds, 1 King Bed and 1 Double Sofa Bed

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Flat-screen TV, DVD player

Villa, 3 Bedrooms

8.4 out of 10
Very good
(9 reviews)
  • 157 sq m
  • 3 bedrooms
  • Sleeps 12
  • 2 King Beds, 2 Double Beds and 2 Double Sofa Beds

About the neighborhood

Located on the waterfront, Westgate Lakes Resort & Spa Universal Studios Area is in an area with great shopping. Orlando International Premium Outlets and Disney Springs™ are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Aquatica and Universal Orlando Resort. Traveling with kids? Make time for Universal’s Volcano Bay, or check out an event or a game at ESPN Wide World of Sports Complex. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with hiking/biking trails. Guests love the hotel's location for the sightseeing. Visit our Orlando travel guide
Map
9500 Turkey Lake Rd, Orlando, FL, 32819

What's nearby

  • Orange County Convention Center
    Orange County Convention Center
    1 min drive - 0.2 miles
  • www.alamy.com
    Universal Orlando Resort
    4 min drive - 3.4 miles
  • Universal Studios Florida
    Universal Studios Florida
    7 min drive - 5.2 miles
  • www.alamy.com
    Walt Disney World® Resort
    8 min drive - 6.1 miles
  • Phillips Crossing
    2 min drive - 1.7 miles

Getting around

  • Orlando Station
    13 min drive
  • Orlando Intl. Airport (MCO)
    21 min drive

Restaurants

  • Drafts Sports Bar & Grill
    3 min walk
  • Funny Bone Comedy Club
    5 min drive
  • Rocks
    6 min drive
  • Joe's Marketplace & Deli
    3 min walk
  • Taverna Opa Orlando
    6 min drive

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Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 poolside bars
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Buccaneer Galley
  • Cordovano Joe's Pizza
  • Drafts Sports Bar & Grill
  • Sids Bistro
  • The Marketplace & Deli

Things to do

  • 2 outdoor tennis courts
  • 7 hot tubs
  • 7 outdoor pools
  • Basketball
  • Canoeing
  • Children's pool
  • Fishing
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Kayaking
  • Mini golf
  • Pilates classes
  • Playground
  • TV in common areas
  • Volleyball
  • Water park
  • Yoga classes

Family friendly

  • 7 outdoor pools
  • Children's pool
  • DVD player
  • Fenced pool
  • Grocery/convenience store
  • High chair
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Mini golf
  • Playground
  • Pool gate
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 25,005 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Marina
  • On a lake
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 28 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Queen sofa bed

Bathroom

  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Limited room service
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 60 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per stay
  • Resort fee: USD 33.74 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The shuttle provided by the hotel is for the Universal Transportation Center only and does not include any other destinations.
Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.
Parcel deliveries, handling, and storage are subject to a fee. Photo ID will be required to claim package(s) and must match the name on the package(s). Payment will be due at time of package claim. Any and all packages that are not claimed within 30 days from the date of delivery or placement into storage at the resort will be returned to sender, or may become the property of the resort. The property is not responsible for lost and/or stolen packages.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Children under 18 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Westgate Lakes Resort & Spa Universal Studios Area have a pool?

Yes, this property has 7 outdoor pools and a children's pool.

Is Westgate Lakes Resort & Spa Universal Studios Area pet-friendly?

Yes, Westgate Lakes Resort & Spa Universal Studios Area allows dogs (limit 2 total) with a maximum weight of up to 60 lbs per pet. There's a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Westgate Lakes Resort & Spa Universal Studios Area?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Westgate Lakes Resort & Spa Universal Studios Area?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is Westgate Lakes Resort & Spa Universal Studios Area located?

This family-friendly Orlando hotel is located on the waterfront, within 3 mi (5 km) of Ripley's Believe It or Not, Aquatica and Universal Orlando Resort. Universal’s Volcano Bay and The Orlando Eye are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Westgate Lakes Resort & Spa Universal Studios Area Reviews

8.4

Very Good

8.6

Cleanliness

8.4

Amenities

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 3695 out of 6567 reviews
Rating 8 - Good. 1307 out of 6567 reviews
Rating 6 - Okay. 760 out of 6567 reviews
Rating 4 - Poor. 372 out of 6567 reviews
Rating 2 - Terrible. 433 out of 6567 reviews

Reviews

Verified

10/10 Excellent

Marvetta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with the family. Safe, clean and near several attractions.
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort very quiet close to amazing restaurants and amenities in and around the hotel
Stayed 6 nights in May 2026
Verified

10/10 Excellent

Michelle Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families and adults without kids.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Sylwia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay family or not .. I definitely will be back
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Chadia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were friendly and informative about anything my family needed.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Gregoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a deluxe villa and it had everything we needed for a comfortable stay. The staff was very attentive and the location was great. Wholefoods and Walmart was a short drive away from the resort. Would definitely stay there again in the future.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a nice property. So many fun activities for the kids and the water park was well worth it
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Darrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort for families. Spacious rooms, jacuzzi tub, full kitchen and huge balcony. They also have plenty of outdoor attractions like bicycles,mini golf, tennis, pattle boats ,game room , bowling, water park and 7 swimming pools to choose from. My family and I had a great time!
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Svetlana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good pools
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Wydeshia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about my trip, and when I checked in my room got upgraded! Best birthday trip for my kids & I it felt like home away from home! The property is set up to where I felt safe for 5 nights!
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Shenita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Experience for me and my family!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Qiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whenever we visit Orlando, we always stay at WestGate! We love it there. :)
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Deoram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for family too much to do and keep busy
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was cozy. Staff was friendly and pool was nice just cold.
Stayed 3 nights in May 2026
Verified

2/10 Terrible

Jewel

Disliked: Cleanliness
Rooms were dated and unkept, pools were better
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Chavonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was helpful and polite
Stayed 4 nights in May 2026
Verified

8/10 Good

Delbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and clean balcony
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Todd Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room.laundry, lazy river
Stayed 5 nights in May 2026
Verified

6/10 Okay

Sarah

Liked: Cleanliness, property conditions & facilities
Room was very clean, staff was helpful but limited to how much information accurate information was given when it came to ticket purchase for the theme parks! Ask lots of questions! Overall the stay was pleasant!
Stayed 6 nights in Apr 2026
Verified

6/10 Okay

Justin

It was ok. Staff friendly.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had teh two bedroom suite, which was perfect for family and quite spacious! The jacuzzi bathtub was amazing. The pools are really nice! The only complaint is the checkout time is 10AM instead of the customary 11AM, so it feels like you're somewhat cheated of an hour on your checkout day. We'll definitely be back though!
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Breonna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this was a good stay. The property is probably a little outdated but that wasn’t a big deal for meal. It was clean, nice, & had everything I needed to feel at home. I did have an issue with washer/dryer locking on me but maintenance staff helped with that!
Stayed 2 nights in May 2026
Verified

8/10 Good

Otto

Liked: Staff & service, amenities, property conditions & facilities
The pools, common areas, and amenities were great. The hallways were a little rundown, also our room had a damp smell. But the room size and kitchen was spacey.
Stayed 5 nights in May 2026
Verified

8/10 Good

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort!!! Kids lived all of the pools. Food a bit pricey but very delicious. The Drafts bar and grille….chef’s kiss!! Amazing food. My villa had a balcony overlooking the lake, perfect view as the sun sets! Overall great resort. I do suggest that the water park cost be included in the resort fee, because there is not much in the water park at all. Kids got bored very fast.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is well kept, didnt have a issue with anything. I will say it is a time share place so they do try to get you to come to it but it wasnt over bearing. Only a 10-15 min drive to the parks which was great. We would come back.
Stayed 5 nights in May 2026