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Westgate Lakes Resort & Spa Universal Studios Area

4.0 star property
Travelers splash in outdoor pools by day and gather with family under the stars at night at this Universal Studios area resort

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Water park - Westgate Lakes Resort & Spa Universal Studios Area (Orlando)
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Banquet hall - Westgate Lakes Resort & Spa Universal Studios Area (Orlando)
Property entrance - Westgate Lakes Resort & Spa Universal Studios Area (Orlando)
Exterior - Westgate Lakes Resort & Spa Universal Studios Area (Orlando)
Westgate Lakes Resort & Spa Universal Studios Area is conveniently near Pointe Orlando and the Orange County Convention Center. Guests enjoy seven outdoor pools with a lazy river and waterslide, yoga classes at the gym, mini golf, or free bicycles to visit nearby attractions.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Pet friendly
  • Parking included
  • Restaurant

Room options

Available filters for rooms
Showing 7 of 7 rooms

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In-room safe, desk, laptop workspace, iron/ironing board

Room (Resort Select)

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Bedroom

In-room dining

Room, 1 Bedroom

7.6 out of 10
Good
(138 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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In-room safe, desk, laptop workspace, iron/ironing board

Villa, 4 Bedrooms

  • 4 bedrooms
  • Sleeps 16
  • 3 King Beds, 2 Double Beds and 3 Double Sofa Beds

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Flat-screen TV, DVD player

Deluxe Villa, 1 Bedroom

8.8 out of 10
Excellent
(199 reviews)
  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio (Villa)

In-room safe, desk, laptop workspace, iron/ironing board

Studio (Villa)

8.4 out of 10
Very good
(595 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms

Flat-screen TV, DVD player

Villa, 2 Bedrooms

8.8 out of 10
Excellent
(116 reviews)
  • 111 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 3 Bedrooms

Flat-screen TV, DVD player

Villa, 3 Bedrooms

8.4 out of 10
Very good
(9 reviews)
  • 157 sq m
  • 3 bedrooms
  • Sleeps 12
  • 2 King Beds, 2 Double Beds and 2 Double Sofa Beds

About the neighborhood

Located on the waterfront, Westgate Lakes Resort & Spa Universal Studios Area is in an area with great shopping. Orlando International Premium Outlets and Disney Springs™ are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Aquatica and Universal Orlando Resort. Traveling with kids? Make time for Universal’s Volcano Bay, or check out an event or a game at ESPN Wide World of Sports Complex. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with hiking/biking trails. Guests love the hotel's location for the sightseeing. Visit our Orlando travel guide
Map
9500 Turkey Lake Rd, Orlando, FL, 32819

What's nearby

  • Wonderworks
    Wonderworks
    12 min walk - 0.7 miles
  • Orange County Convention Center
    Orange County Convention Center
    19 min walk - 1.0 mile
  • The Orlando Eye
    The Orlando Eye
    2 min drive - 1.3 miles
  • Dr. P. Phillips Hospital
    1 min walk - 0.0 miles
  • Pointe Orlando
    11 min walk - 0.6 miles

Getting around

  • Orlando Station
    13 min drive
  • Orlando Intl. Airport (MCO)
    21 min drive

Restaurants

  • Drafts Sports Bar & Grill
    3 min walk
  • Rocks
    6 min drive
  • Maggiano's
    6 min drive
  • Funny Bone Comedy Club
    5 min drive
  • Taverna Opa Orlando
    6 min drive

About this property

Westgate Lakes Resort & Spa Universal Studios Area

Upscale family-friendly hotel near The Orlando Eye
Close to Pointe Orlando and Orange County Convention Center, Westgate Lakes Resort & Spa Universal Studios Area provides a marina, a bowling alley, and 2 poolside bars. Indulge in a massage, a body wrap, and hydrotherapy at the onsite spa. The on-site American cuisine family restaurant, Drafts Sports Bar & Grill, offers lunch and dinner. The gym offers yoga classes and fitness classes; other things to do include fishing, basketball, and hiking/biking. Guests can also expect to find a grocery/convenience store, a terrace and mini golf.
You'll also find perks like:
  • 7 outdoor pools and a children's pool, along with a lazy river, a waterslide, and cabanas
  • Free self parking and valet parking
  • A free theme park shuttle, free bicycle rentals, and 2 outdoor tennis courts
  • A water park (surcharge), a children's club (surcharge), and a ballroom
  • Guest reviews speak highly of the family-friendly amenities, pool, and helpful staff
Room features
All 1990 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like desk chairs and separate sitting areas. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Microwaves, cookware/dishes/utensils, and irons/ironing boards
  • Flat-screen TVs with premium channels and DVD players
  • Wardrobes/closets, separate sitting areas, and highchairs

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Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Free theme park shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 poolside bars
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Buccaneer Galley
  • Cordovano Joe's Pizza
  • Drafts Sports Bar & Grill
  • Sids Bistro
  • The Marketplace & Deli

Things to do

  • 2 outdoor tennis courts
  • 7 hot tubs
  • 7 outdoor pools
  • Arcade/game room
  • Basketball
  • Bowling alley
  • Canoeing
  • Children's club
  • Children's pool
  • Fishing
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Gym
  • Hiking/biking trails
  • Kayaking
  • Lazy river
  • Mini golf
  • Pilates classes
  • Playground
  • Sauna
  • Steam room
  • TV in common areas
  • Volleyball
  • Water park
  • Waterslide
  • Yoga classes

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Bowling alley
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • Fenced pool
  • Free theme park shuttle
  • Grocery/convenience store
  • High chair
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Lazy river
  • Mini golf
  • Playground
  • Pool gate
  • Pool toys
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 25,005 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Marina
  • On a lake
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 28 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Queen sofa bed

Bathroom

  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Limited room service
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 60 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per stay
  • Resort fee: USD 33.74 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The shuttle provided by the hotel is for the Universal Transportation Center only and does not include any other destinations.
Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.
Parcel deliveries, handling, and storage are subject to a fee. Photo ID will be required to claim package(s) and must match the name on the package(s). Payment will be due at time of package claim. Any and all packages that are not claimed within 30 days from the date of delivery or placement into storage at the resort will be returned to sender, or may become the property of the resort. The property is not responsible for lost and/or stolen packages.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Children under 18 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Westgate Lakes Resort Universal Studios Area
Westgate Lakes Resort Universal Studios Area Condo
Westgate Lakes Resort Universal Studios Area Condo Orlando
Westgate Lakes Resort Universal Studios Area Orlando
Westgate Lakes Hotel Orlando
Westgate Lakes Universal Studios Area Orlando
Westgate Lakes Universal Studios Area
Westgate Lakes Orlando
Westgate Lakes Resort Spa Universal Studios Area
Westgate s Universal Stuos Ar
Westgate Lakes Resort Spa Universal Studios Area
Westgate Lakes Resort & Spa Universal Studios Area Hotel
Westgate Lakes Resort & Spa Universal Studios Area Orlando
Westgate Lakes Resort & Spa Universal Studios Area Hotel Orlando

Frequently asked questions

Does Westgate Lakes Resort & Spa Universal Studios Area have a pool?

Yes, this property has 7 outdoor pools and a children's pool.

Is Westgate Lakes Resort & Spa Universal Studios Area pet-friendly?

Yes, Westgate Lakes Resort & Spa Universal Studios Area allows dogs (limit 2 total) with a maximum weight of up to 60 lbs per pet. There's a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Westgate Lakes Resort & Spa Universal Studios Area?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Westgate Lakes Resort & Spa Universal Studios Area?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is Westgate Lakes Resort & Spa Universal Studios Area located?

This family-friendly Orlando hotel is located on the waterfront, within 3 mi (5 km) of Ripley's Believe It or Not, Aquatica and Universal Orlando Resort. Universal’s Volcano Bay and The Orlando Eye are also within 3 mi (5 km).

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Reviews

Westgate Lakes Resort & Spa Universal Studios Area Reviews

8.4

Very Good

8.6

Cleanliness

8.4

Amenities

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 3336 out of 6034 reviews
Rating 8 - Good. 1208 out of 6034 reviews
Rating 6 - Okay. 732 out of 6034 reviews
Rating 4 - Poor. 349 out of 6034 reviews
Rating 2 - Terrible. 409 out of 6034 reviews

Reviews

Verified

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, and overall good stay.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Di

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this stay, perfect for families. Amazing location to the convention center, universal AND Disney
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice staff and great pools
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great resort with nice quiet pool and island. Food was good
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Yashira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort! Pool and water park was amazing ❤️
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

NaTasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay for spring break! The rooms were beautiful and clean. My daughter loved the hot tub.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Robyn Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jesus was great at check in and staff was friendly the whole visit
Stayed 6 nights in Mar 2026
Verified

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and staff was very helpful
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

dawn

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was well maintained.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Close to parks.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Lamichael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room knowledgeable and courteous staff
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, friendly and prompt staff. Amenities were a little worn out but overall a great stay!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Kristine Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, welcoming staff, property was clean and pleasant. Will be going back
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Ludwika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean, organized, staff were friendly and helpful. Family-friendly, great pools and plenty of things to do on the property.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Nakhaia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pet friendly. Staff are always around for all your needs
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love WestGate. Always accommodating, lots of amenities and close to everything.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Lori

Liked: Cleanliness, amenities, property conditions & facilities
Very large complex. Great location next to Sea World.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Marios

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay!... Clean and accommodating! Lots of pools to choose from!
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traveled with my family and we definitely had a great time! The staff was amazing and caring. The water park was fun my kids enjoyed it.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Arthur

Liked: Cleanliness, amenities, property conditions & facilities
Great location to theme parks and Sea World. Parking can be a challenge after business hours. Food is readily accessible within the resort. Rooms are well stocked with amenities.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Elise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was super clean and staff was amazing. At first it might be a little harder to navigate the check in entrance because it's different then the actual hotel entrance. They have tons of great things to do and it's truly beautiful. 10 out of 10 for the most amazing vacation experience.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

lamar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful polite staff
Stayed 7 nights in Mar 2026
Verified

8/10 Good

RONNY E

Liked: Staff & service
Disliked: Amenities
Staff was awesome but rooms were stuffy and cramped.
Stayed 5 nights in Mar 2026