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Westgate Lakes Resort & Spa Universal Studios Area

Property class: 4

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Photo gallery for Westgate Lakes Resort & Spa Universal Studios Area

A resort with a large pool, a water slide, and multiple buildings with balconies. - Westgate Lakes Resort & Spa Universal Studios Area (Orlando)
Creator video - submitted by lana__creator
An aerial view of a resort with multiple swimming pools, palm trees, and a large building with a red-tiled roof. - Westgate Lakes Resort & Spa Universal Studios Area (Orlando)
A hallway with a patterned carpet, chandeliers, and framed pictures on the walls. - Westgate Lakes Resort & Spa Universal Studios Area (Orlando)
An outdoor patio area with tables and chairs, string lights, and a fire feature. - Westgate Lakes Resort & Spa Universal Studios Area (Orlando)
Pointe Orlando and Orange County Convention Center are located near Westgate Lakes Resort & Spa Universal Studios Area, which provides a marina, 2 poolside bars, and a grocery/convenience store. Indulge in a body wrap, a manicure/pedicure, and a facial at the onsite spa. The on-site American cuisine family restaurant, Drafts Sports Bar & Grill, offers lunch and dinner. Fitness classes are offered at the gym; other things to do include kayaking, basketball, and volleyball. A terrace, mini golf, and a coffee shop/cafe are available to all guests.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Pet friendly
  • Parking included

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Studio Villa

A hotel room with a bed, a desk, a chair, a sofa, a ceiling fan, and a window with curtains.

Studio Villa

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Room (Resort Select)

A hotel room with a bed, a brown leather sofa, a wooden nightstand, a desk, a chair, a ceiling fan, and a large window with blinds.

Room (Resort Select)

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Three-Bedroom Villa

A hotel room with a large bed, two bedside lamps, a wooden headboard, a ceiling fan, a small desk with a chair, and a door leading to a bathroom.

Three-Bedroom Villa

  • Sleeps 12
  • 2 Double Sofa Beds, 2 Double Beds and 2 King Beds

View all photos for Room, 1 Bedroom

A modern kitchen with wooden cabinets, a built-in microwave, and a stainless steel refrigerator.

Room, 1 Bedroom

7.6 out of 10
Good
(170 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe One-Bedroom Villa

A hotel room with a bed, a desk, a chair, a ceiling fan, and a window with curtains.

Deluxe One-Bedroom Villa

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Villa, 4 Bedrooms

A hotel room with a large bed, two bedside lamps, a ceiling fan, and a bathroom visible through an open door.

Villa, 4 Bedrooms

  • 4 bedrooms
  • Sleeps 16
  • 3 King Beds, 2 Double Beds and 3 Double Sofa Beds

View all photos for Deluxe Villa, 1 Bedroom

A spacious living room with a brown leather sofa, a dining area with wicker chairs, and a kitchen in the background.

Deluxe Villa, 1 Bedroom

8.8 out of 10
Excellent
(253 reviews)
  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio (Villa)

A hotel room with a bed, a brown leather sofa, a wooden nightstand, a desk, a chair, a ceiling fan, and a large window with blinds.

Studio (Villa)

8.4 out of 10
Very good
(698 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms

A spacious living room with a brown leather sofa, a dining area with wicker chairs, and a kitchen in the background.

Villa, 2 Bedrooms

8.8 out of 10
Excellent
(148 reviews)
  • 111 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 3 Bedrooms

A spacious living room with a brown leather sofa, a dining area with wicker chairs, and a kitchen in the background.

Villa, 3 Bedrooms

8.0 out of 10
Very good
(11 reviews)
  • 157 sq m
  • 3 bedrooms
  • Sleeps 12
  • 2 King Beds, 2 Double Beds and 2 Double Sofa Beds

About the neighborhood

Located on the waterfront, Westgate Lakes Resort & Spa Universal Studios Area is in an area with great shopping. Orlando Vineland Premium Outlets and Orlando International Premium Outlets are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Universal Orlando Resort and Universal’s Volcano Bay. Traveling with kids? Make time for CoCo Key Water Resort, or check out an event or a game at ESPN Wide World of Sports Complex. Spend some time exploring the area's activities, including golfing. Guests love the hotel's location for the sightseeing. Visit our Orlando travel guide
Map
9500 Turkey Lake Rd, Orlando, FL, 32819

What's nearby

  • A modern building with a large arched entrance, surrounded by palm trees and a central pathway.
    Orange County Convention Center
    1 min drive - 0.2 miles
  • A vibrant amusement park with colorful buildings, a large Spider-Man mural, and a Ferris wheel.
    Universal Orlando Resort
    4 min drive - 3.4 miles
  • A large blue globe with the word "UNIVERSAL" in gold letters.
    Universal Studios Florida
    7 min drive - 5.2 miles
  • Big Sand Lake
    6 min walk - 0.4 miles
  • Phillips Crossing
    3 min drive - 2.2 miles

Getting around

  • Orlando Station
    13 min drive
  • Orlando Intl. Airport (MCO)
    21 min drive

Restaurants

  • Drafts Sports Bar & Grill
    3 min walk
  • Dave & Buster's
    5 min drive
  • Funny Bone Comedy Club
    5 min drive
  • Miller's Ale House - Orlando I - Drive
    5 min drive
  • Taverna Opa Orlando
    6 min drive

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Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily on-the-go breakfast available 8:00 AM to 11:00 AM for a fee: USD 8 to 15 for adults and USD 8 to 15 for children
  • 2 poolside bars
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Buccaneer Galley
  • Cordovano Joe's Pizza
  • Drafts Sports Bar & Grill
  • Sids Bistro
  • The Marketplace & Deli

Things to do

  • 2 outdoor tennis courts
  • 7 hot tubs
  • 7 outdoor pools
  • Basketball
  • Bicycle rentals
  • Canoeing
  • Children's pool
  • Fishing
  • Fitness classes
  • Full-service spa
  • Gym
  • Kayaking
  • Mini golf
  • Playground
  • TV in common areas
  • Volleyball
  • Water park

Family friendly

  • 7 outdoor pools
  • Children's pool
  • DVD player
  • Fenced pool
  • Grocery/convenience store
  • High chair
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Mini golf
  • Playground
  • Pool gate
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 25,005 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Marina
  • On a lake
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 28 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Queen sofa bed

Bathroom

  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Limited room service
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 60 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

American ExpressDiscoverJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per stay
  • Resort fee: USD 33.74 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 8.00 to 15.00 for adults, and USD 8.00 to 15.00 for children
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The shuttle provided by the hotel is for the Universal Transportation Center only and does not include any other destinations.
Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.
Parcel deliveries, handling, and storage are subject to a fee. Photo ID will be required to claim package(s) and must match the name on the package(s). Payment will be due at time of package claim. Any and all packages that are not claimed within 30 days from the date of delivery or placement into storage at the resort will be returned to sender, or may become the property of the resort. The property is not responsible for lost and/or stolen packages.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Children under 18 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Westgate Lakes Resort & Spa Universal Studios Area have a pool?

Yes, this property has 7 outdoor pools and a children's pool.

Is Westgate Lakes Resort & Spa Universal Studios Area pet-friendly?

Yes, Westgate Lakes Resort & Spa Universal Studios Area allows dogs (limit 2 total) with a maximum weight of up to 60 lbs per pet. There's a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Westgate Lakes Resort & Spa Universal Studios Area?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Westgate Lakes Resort & Spa Universal Studios Area?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is Westgate Lakes Resort & Spa Universal Studios Area located?

This family-friendly Orlando hotel is located on the waterfront, within 3 mi (5 km) of Dr. P. Phillips Hospital, Universal Orlando Resort and Universal’s Volcano Bay. The Orlando Eye and Aquatica are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Westgate Lakes Resort & Spa Universal Studios Area Reviews

8.4

Very Good

8.6

Cleanliness

8.4

Amenities

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 4066 out of 7103 reviews
Rating 8 - Good. 1383 out of 7103 reviews
Rating 6 - Okay. 802 out of 7103 reviews
Rating 4 - Poor. 393 out of 7103 reviews
Rating 2 - Terrible. 459 out of 7103 reviews

Reviews

Verified review

10/10 Excellent

Braydon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice. Room was clean and shuttles on property made getting around easy.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely place to stay. Rooms were nice and big
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Trudy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved absolutely everything about this resort! There are grocery stores just up the street that make it so convenient to come back and cook your meals right in your room.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean very comfortable very peaceful I got a lot of rest it was very good I will be staying again
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Kenndy Almonte

Liked: Cleanliness, amenities, property conditions & facilities
Staff so friendly I love this place
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great staff, lovely property.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Tricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food, great service, and a welcoming atmosphere. The staff was friendly and attentive. Highly recommend and will definitely be back! 😊
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Yuslaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at this hotel! The room was clean, comfortable, and well maintained. The staff was friendly and helpful, and the entire property was very nice. We really enjoyed our stay and felt comfortable throughout our visit. We would definitely stay here again and highly recommend it!
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Tantashea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was very nice. The only thing about that you have to pay for the waterpark in the bar at the pool is closed early but everything else was wonderful. This was wonderful very clean and beautiful.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Somattie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing! Customer service is excellent!
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Prince and Kenva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for family!
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good staff good amenities for family!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay with the kids! Kids love the waterpark and pool! Great Staff!
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Jaleesa

Liked: Cleanliness, property conditions & facilities
Property was nice we enjoyed it as much as our plans allowed we enjoyed the rooms and how it’s so close to everything
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Maria Fernanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was the perfect weekend getaway everything was in close proximity and the staff was beyond helpful.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Dolores

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean. Room was spacious. Customer service was excellent. I would highly recommend Westgate Resort & Spa.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience definitely would go back again. Had a few little incidents, but staff was on it. Just make sure to bring towels extra blankets.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to all the parks. Enough to do on the property to never leave.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort surpassed our expectations! The staff was very friendly and helpful. There was so much to do onsite you really wouldn’t have to leave out unless you wanted to! Definitely will be back soon!
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Darryl

Liked: Cleanliness, amenities, property conditions & facilities
The property was absolutely beautiful
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything without leaving the property, rooms were very nice and they even upgraded my room just because. Staff was so very helpful. We will be back!!!
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Addis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room; we found all the necessary essentialses.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here two years in a row . The family loves it here and everything is so convenient. Everything about this place is amazing from the staff , rooms and pools are great.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great expertise to stay rather then a boring hotel room
Stayed 4 nights in Aug 2026
Verified review

6/10 Okay

Latia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice convenient location. Kid friendly! Security was a plus.
Stayed 3 nights in Jun 2026