Ratings based on 1,668 Verified Reviews
4.5 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler
Posted Mar 27, 2024 on Expedia
The room was not very clean (previous customer prescription pill bottles left in drawer) and a few things were broken (Garbage disposal, patio door latch, curtain rod, etc). Overall the hotel is run down (decor is updated). The exterior stairs had temporary posts because the stairs were sagging. We found out that the hotel does not have elevators.
by A verified traveler
Posted Mar 25, 2024 on Expedia
This was a nice stay and very relaxing. What I didn't see from other resorts I stayed at is someone who walked around to see if you wanted anything while you sat by the pool. Each bar only had 1 bartender so you had to wait in line. Other than that the property was beautiful and clean.
by A verified traveler
Posted Mar 25, 2024 on Expedia
by A verified traveler
Posted Mar 24, 2024 on Expedia
Beautiful clean resort to enjoy with your family or as a retiree. The staff are wonderful and it's a close drive to shopping and parks. We will be back!
Comment from Hotel Management
Mar 24, 2024 by -Eliezer Febo Room Blocking Specialist, Hotel Management
Thank you, Scot William, for taking the time to review your stay with us. We're glad to hear that you enjoy our property - we hope to see you again!
by A verified traveler
Posted Mar 23, 2024 on Expedia
by A verified traveler
Posted Mar 23, 2024 on Expedia
Welcome Home was my favourite part. Security always said welcome home. Pools were amazing and lots of activities.
On-site restaurants were good!
We will be returning next March!
Comment from Hotel Management
Mar 24, 2024 by -Eliezer Febo Room Blocking Specialist, Hotel Management
Thank you, Carlie, for taking the time to review your stay with us. We will continue to welcome you and your party with open arms. Thank you for making us your home away from home - we hope to see you again!
by A verified traveler
Posted Mar 23, 2024 on Expedia
Great overall and very clean
Comment from Hotel Management
Mar 24, 2024 by -Eliezer Febo Room Blocking Specialist, Hotel Management
Thank you, Niki, for taking the time to review your stay with us - we hope to see you again!
by A verified traveler from Carleton Place
Posted Mar 23, 2024 on Expedia
Never disappointed here. Lots of amenities. Close to everything.
Comment from Hotel Management
Mar 24, 2024 by -Eliezer Febo Room Blocking Specialist, Hotel Management
Thank you, James, for taking the time to review your stay with us - we hope to see you again!
by A verified traveler
Posted Mar 22, 2024 on Expedia
The rooms is very comfortable and spacious.
There are no elevators and I had to walk up and down three flights of stairs whenever I forgot something in the car and when I bought groceries I had to bring them up the stairs. I did not know this beforehand.
Comment from Hotel Management
Mar 24, 2024 by -Eliezer Febo Room Blocking Specialist, Hotel Management
Thank you, Edward, for taking the time to review your stay with us. Our team prioritizes the preferences of our guests. We do send out pre-arrival emails to all of our guests to make sure we are up-to-date with our guest's needs. If you ever need a room change for something on the first floor or elevator, we are one call or text away from assisting you with that - we hope to see you again!
by A verified traveler from TAMPA
Posted Mar 21, 2024 on Expedia
Comment from Hotel Management
Mar 24, 2024 by -Eliezer Febo Room Blocking Specialist, Hotel Management
Thank you, Miguel, for taking the time to review your stay with us - we hope to see you again!