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Aparthotel

Seralago Hotel and Suites Main Gate East

3.0 star property

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Photo gallery for Seralago Hotel and Suites Main Gate East

Exterior - Seralago Hotel and Suites Main Gate East (Kissimmee)
2 outdoor pools, a heated pool, sun loungers - Seralago Hotel and Suites Main Gate East (Kissimmee)
Lobby - Seralago Hotel and Suites Main Gate East (Kissimmee)
Sport court - Seralago Hotel and Suites Main Gate East (Kissimmee)
TV - Seralago Hotel and Suites Main Gate East (Kissimmee)
Located in Main Gate East, Seralago Hotel & Suites offers both relaxation and activity options. Travelers can enjoy the spa tub, play basketball or volleyball, and access convenient amenities including an on-site grocery store, arcade room, and nearby laundry facilities.

Reviews

4.6 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Family Suite (Kid's Suite)

Family Suite (Kid's Suite) | In-room safe, laptop workspace, iron/ironing board, free WiFi

Family Suite (Kid's Suite)

  • 27 sq m
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Bunk Bed

View all photos for Suite, 1 Bedroom

In-room safe, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Bedroom

  • 47 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds, 1 Twin Murphy Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds

In-room safe, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Double Beds

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite, 1 Bedroom

In-room safe, laptop workspace, iron/ironing board, free WiFi

Premium Suite, 1 Bedroom

  • 47 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed

  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Double Room, 2 Double Beds, Poolside

In-room safe, laptop workspace, iron/ironing board, free WiFi

Double Room, 2 Double Beds, Poolside

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Located in Kissimmee, Seralago Hotel and Suites Main Gate East is in the entertainment district and near theme parks. Old Town and Lake Buena Vista Factory Stores are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Fun Spot America and Disney's Hollywood Studios®. Traveling with kids? Make time for Epcot®, or check out an event or a game at ESPN Wide World of Sports Complex. Water skiing offers a great chance to get out on the surrounding water, or you can seek out an adventure with ecotours nearby. Visit our Kissimmee travel guide
Map
5678 West Irlo Bronson Memorial Highway, 2, Kissimmee, FL, 34746

What's nearby

  • EyeEm Custom Shoots Q4 2018
    Old Town
    3 min walk - 0.2 miles
  • Kissimmee_FunSpotAmerica_553248621532654181_02
    Fun Spot America
    3 min walk - 0.2 miles
  • Falcon's Fire Golf Club
    Falcon's Fire Golf Club
    4 min drive - 1.9 miles
  • Wizardz Magic Theater
    1 min walk - 0.1 miles
  • Museum of Military History
    3 min drive - 1.7 miles

Getting around

  • Poinciana Station
    18 min drive
  • Brightline Orlando Station
    21 min drive
  • Orlando Intl. Airport (MCO)
    29 min drive

Restaurants

  • McDonald's
    4 min walk
  • Sun On The Beach
    9 min walk
  • Burger King
    5 min walk
  • Mr And Mrs Crab Seafood
    6 min walk
  • Checkers
    6 min walk

About this property

Seralago Hotel and Suites Main Gate East

This aparthotel features 2 outdoor pools, a fitness center, and a steam room. Free WiFi in public areas, free self parking, and a free theme park shuttle are also provided. Additionally, a 24-hour business center, a hot tub, and an outdoor tennis court are onsite. Each apartment provides a refrigerator and a microwave, plus free WiFi and a TV. Additional amenities include room service, a hair dryer, and a safe. Housekeeping is available on request.
Seralago Hotel and Suites Main Gate East offers 614 accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Refrigerators and microwaves are provided.

Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a hot tub, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Pool/Spa

  • 2 outdoor pools
  • Fenced pool
  • Heated pool
  • Hot tub
  • Pool gate
  • Pool loungers
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free theme park shuttle
  • Car rental
  • Car not required
  • Free secured self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Children's club
  • Children's pool
  • Playground
  • Pool gate

Food and drink

  • Microwave
  • Refrigerator

Dining

  • Room service
  • Wet bar

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: USD 10 per night

Bathroom

  • 1 partially-open bathroom
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Fully-fenced
  • Garden
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1,195 square feet of conference space
  • 24-hour business center
  • Computer station
  • Laptop workspace
  • Meeting room

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Gift shop/newsstand
  • Grocery/convenience store
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In an entertainment district
  • Near a hospital

Things to do

  • Arcade/game room
  • Basketball
  • Children's club
  • Children's pool
  • Gym
  • Heated pool
  • Outdoor tennis court
  • Shopping
  • Volleyball
  • Ecotours nearby
  • Golfing nearby
  • Theme park nearby
  • Water skiing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 2 floors
  • 614 units
  • Access via exterior corridors
  • Banquet hall
  • Connecting units available
  • Eco-friendly toiletries
  • Garden
  • Housekeeping (on request)
  • LED lighting

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.00 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay
  • Resort fee: USD 20.44 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Fitness center access
  • Housekeeping
  • Laundry facilities
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Frequently asked questions

Does Seralago Hotel and Suites Main Gate East have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool types include heated pools.

Is Seralago Hotel and Suites Main Gate East pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Seralago Hotel and Suites Main Gate East?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Seralago Hotel and Suites Main Gate East?

Check-out is at 11 AM.

Where is Seralago Hotel and Suites Main Gate East located?

This family-friendly Kissimmee aparthotel is located in the entertainment district, within a 10-minute walk of Old Town and Fun Spot America. Falcon's Fire Golf Club and Celebration Golf Club are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Seralago Hotel and Suites Main Gate East Reviews

4.6

4.2

Cleanliness

4.6

Amenities

5.2

Staff & service

3.8

Property conditions & facilities
Rating 10 - Excellent. 184 out of 1254 reviews
Rating 8 - Good. 104 out of 1254 reviews
Rating 6 - Okay. 174 out of 1254 reviews
Rating 4 - Poor. 221 out of 1254 reviews
Rating 2 - Terrible. 571 out of 1254 reviews

Reviews

Verified

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities, communication
Great place for the family and close by to free family fun such as Old Town and other shopping!
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very friendly and helpful ❤️ my family and I enjoyed our stay
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Gary

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location. Front desk staff very friendly.
Stayed 6 nights in Oct 2024
Verified

6/10 Okay

Andy

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The only reason to rent is the location, next to funspot and old town.
Stayed 8 nights in Sep 2024
Verified

6/10 Okay

Glinda

Disliked: Cleanliness, amenities, property conditions & facilities
Good distance to Disney parks. Needs rehab and good deep cleaning everywhere on property.
Verified

6/10 Okay

Garry

Liked: Room comfort

Good location

The receptionist Wanda was excellent and she got a ground floor room for me which was well equipped. The hotel itself is in a great location for The Fun Spot and Old Town as it is only a short walk. The hotel is in dire need of renovation but if all you need is a room and a shower it is fine.
Stayed 9 nights in Nov 2024
Verified

10/10 Excellent

Mandi

Liked: Cleanliness, staff & service
Staff at check in was great. The room was clean. Only thing was there was litter on the ground and some guest left Garbage out for the strays to get into.
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Natalie

Liked: Cleanliness
Even tho the property is a older hotel, the room was clean and comfortable. Only thing that i would say is that people being loud at all times of the night. But otherwise my stay was good
Stayed 3 nights in Feb 2025
Verified

8/10 Good

Ana

Liked: Cleanliness, property conditions & facilities, communication
First room was very dirty, asked to change it and they gave me a very good one. Place is not well maintained but emplyees were polite and at a good location.
Stayed 4 nights in Nov 2024
Verified

8/10 Good

Patricia

Disliked: Staff & service, property conditions & facilities
I use to stay here all the time. The hotel is closing and there is nobody in housekeeping. The staff that are still working are friendly. Restaurant and store are closed. Bar is closed. Front pool only pool open. Couple more days and it will permanently be closed.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Edward

Liked: Cleanliness, room comfort, communication

A++

Wow! SeraLago has definitely stepped up their rooms. We stayed in the new suites and had plenty of room for 3 adults. Separated bedroom, living room and kitchen area. I would suggest coffee maker and a comfy chair but everything else was great for the price.
Stayed 2 nights in Nov 2024
Verified

4/10 Poor

Fidel

Liked: Communication
Disliked: Cleanliness, property conditions & facilities
Like what was around the property. Restaurants and amusement park. Noticed the room wasn't very clean. There were clothes from previous guests under the bed,
Stayed 2 nights in Oct 2024
Verified

6/10 Okay

Shehval

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. Rooms were very outdated. Door did not close or lock properly. Heat did not work.
Stayed 3 nights in Jan 2025
Verified

6/10 Okay

Elisa

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Great location and friendly staff, but the property is in bad shape, lights and electric outlets don't work, the door didn't lock properly, no ice machines...
Verified

2/10 Terrible

Tomy

Disliked: Cleanliness, amenities, property conditions & facilities
The property is outdated not even close to the photos, unsecured parkings, too deteriorated building, smelly rooms, not safe for childrens
Stayed 7 nights in Nov 2024
Verified

4/10 Poor

Richard William

Disliked: Cleanliness, amenities, property conditions & facilities
Old and outdated property. No coffee maker in the room. Pool and playground area clised.
Stayed 4 nights in Oct 2024
Verified

4/10 Poor

Angela

Liked: Communication
Disliked: Cleanliness, amenities, property conditions & facilities
I stayed here before this time our room was at the back room 872 the room was nice and clean but the grass was grown up the trash cans were overflowed with trash, kind of scary at night. There was no one around very disappointing playground was grown up just majorly gone down. The staff at check in was very nice
Stayed 4 nights in Oct 2024
Verified

2/10 Terrible

Merlo

Disliked: Cleanliness, amenities, property conditions & facilities
The sheets isn’t changed. The tub isn’t clean. Mirrors are cloudy. Staffs are good and accomodating. Room have an odor.
Stayed 1 night in Feb 2025
Verified

8/10 Good

Karim

Liked: Amenities, communication
Disliked: Cleanliness
Foe the price you pay it s perfect!in a very good location. There could be some renovations done here and there..our door was about to break and the 2nd pool was not open. Resortfee is a little too much dor what you get!!.it used to be $9, now it s $20 per day!! Otherwise no problems. Thank you
Stayed 2 nights in Nov 2024
Verified

4/10 Poor

Darrin

Disliked: Cleanliness, amenities, property conditions & facilities, communication
This place apparently has zero dollars in the maintenance budget. Half the lights did not work, the bathroom door was slip in half, the tub I Was peeling. The good thing is that the price is low enough that it is definitely a better option than sleeping in your car.
Stayed 2 nights in Oct 2024
Verified

2/10 Terrible

Marianne

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff not actually helpful. Amenities were basically closed down. After waiting for sometime for my pool view room, they were putting us in a room facing a defunct pool. After complaining , we were given a room that was far from feeling clean. Property was litered with garbage and it appeared that some were living there.
Stayed 2 nights in Mar 2025
Verified

2/10 Terrible

Michelle

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Broken beer bottles in landing where (i think vending machines once were). Overgrown weeds. This was not Hurricane debris this was years of neglect. Dirty, old rundown rooms. The on-site restaurant was not running, the pool was not open, pool not open, hot tub was green.
Stayed 3 nights in Oct 2024
Verified

4/10 Poor

Dustin Lee

Disliked: Cleanliness, amenities, property conditions & facilities
Well to be honest the checking in process was easy. An the hotel was in a convenient location. Walked into the room. An it smelt like mold so bad i almost through up. The bed had mold spots on it. The room showed clear as day water damage. One of the beds was broken an leaning to one side. So you would roll off it all night. An none of the power outlets worked. No tv chennela on the tv. An the pool they advertised was down an not working. I took a trip to orlando to take a cruise. So thankfully we only had to suffer two nights at this place. We was on the cruise for the rest of are booking here.
Stayed 5 nights in Oct 2024
Verified

2/10 Terrible

Teresa

Disliked: Cleanliness, amenities, property conditions & facilities
I was charged an amenity fee but there are no amenities. Wifi did not work, pool closed & was green, bedroom tv did not work, no ice, no coffee. It is very difficult to close the door. You have to fidget with it. The grounds have not been maintained. The building looked abandoned. There were dirty towels under the bathroom sink. So disgusting. I waited close to 30 minutes to check in. Super slow. There was one good thing, the mini fridge does get cold
Stayed 1 night in Oct 2024
Verified

2/10 Terrible

Tamar

Disliked: Cleanliness, room comfort, communication

Stay away from this place.

The only thing good about this place is the location to Old Town. We stayed here back in January of this year and didn't have that much of an issue. This trip was horrible and we will never stay here again. If it wasn't for the fact that it is almost 1am and my daughter is exhausted, we would have left and disputed the charges since they "Don't give out refunds". Another guest stated that it was his third room and he was ready to just leave and they refused to give him a refund as well. The front desk behaved as if the broken door that wouldn't lock (even after maintenance came and banged on the latch with a wrench) was my fault. The room that they moved us to was no better. There was dirt all over the floor. The Murphy bed was disgusting and the room was overall not kept up in repairs. At least this room closed after we had to push hard on it to shut it properly and had a latch. The TV had nonworking channels. I took a videos of everything, but this app is not allowing me to upload them or my photos
Stayed 1 night in Nov 2024