Ratings based on 1,919 Verified Reviews
2.8 Room cleanliness
3.5 Service & staff
3.0 Room comfort
2.6 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler from The Villages
Posted Apr 18, 2024 on Expedia
Did not stay! First room door did not open / AC was make a lot of noise. Second room was not made up, looked like someone had just got out of bed. Did not stay for a third try.
Pictures presented on Expedia must have been from 50 years ago.
Will expect a total refund or will never use Expedia again.
Comment from Hotel Management
Apr 18, 2024 by Danny, Hotel Management
Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Orlando Airport West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
by A verified traveler
Posted Apr 15, 2024 on Expedia
Tired and unkept
Comment from Hotel Management
Apr 15, 2024 by Leila , Hotel Management
I am sorry to hear that you did not enjoy your stay. We will look into your concerns mentioned here, in hopes to further improve our operations. Thank you!
by A verified traveler
Posted Apr 14, 2024 on Expedia
Fast and easy check in. Good price. Located right by the airport.
I booked last minute when I was stuck in Orlando for a few hours between flights. I only stayed a total of 4 hours but it was perfect for what I needed. Clean beds. Bathroom area could use some updating. I didn’t get a chance to have their included breakfast but people seemed to be enjoying it as I checked out.
Comment from Hotel Management
Apr 14, 2024 by Leila , Hotel Management
Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Orlando Airport West. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
by A verified traveler
Posted Apr 11, 2024 on Expedia
The rooms were disgusting. The bottom of the bathroom mirros were all broken and the tub and bathroom floors were so incredibly gross we did not take a shower! Pics on the internet to view are nothing like in person. I actually feel like we should get our money back.
Comment from Hotel Management
Apr 12, 2024 by Leila , Hotel Management
I am sorry that you did not enjoy your stay. We will look into your concerns mentioned here, in hopes to further improve our operations.
by A verified traveler
Posted Apr 11, 2024 on Expedia
Need refurb. Dated and in poor repair. Smelled moldy and the carpet was damp amd dirty. Toilet ran until you jiggled the handle. No change at the front desk. Only decaf in the room. Would not go back.
Comment from Hotel Management
Apr 12, 2024 by Leila , Hotel Management
I am sorry that you did not enjoy your stay. We will look into your concerns mentioned here, in hopes to further improve our operations.
by A verified traveler
Posted Apr 9, 2024 on Expedia
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Comment from Hotel Management
Apr 9, 2024 by Leila , Hotel Management
Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Orlando Airport West. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
by A verified traveler
Posted Apr 8, 2024 on Expedia
They change the lining every 3 days, the protection between the mattress and lining wasn’t wash, shower faucet drip. Breakfast is ok,
Comment from Hotel Management
Apr 8, 2024 by Leila , Hotel Management
I am sorry that you did not enjoy your stay. We will look into your concerns mentioned here, in hopes to further improve our operations.
by A verified traveler
Posted Apr 8, 2024 on Expedia
Did not even stay
Comment from Hotel Management
Apr 8, 2024 by Leila , Hotel Management
I am sorry that you did not enjoy your stay. We will look into your concerns mentioned here, in hopes to further improve our operations.
by A verified traveler
Posted Apr 7, 2024 on Expedia
Inside the unit was okay, but it seems like the property needs some spucing up (paint, etc.).
Comment from Hotel Management
Apr 9, 2024 by Leila , Hotel Management
Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Orlando Airport West. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
by A verified traveler
Posted Apr 6, 2024 on Expedia
Manuel at front desk reception was very accommodating with check in and finding an appropriate room. The room was very clean.
The breakfast area tiles by machines could be updated or thoroughly cleaned did not know if age is a factor.
I thought there was an airport shuttle but that was my mistake, one has to pay $26.00 for a taxi to go to airport. Proximity to airport great.
I did not like having to carry my suitcases on by one to the room there was no help with that..The taxi driver carried it to the taxi on my departure. I had never stayed at an Inn before so it was a new experience.
Very pleasant staff.
Comment from Hotel Management
Apr 6, 2024 by Leila , Hotel Management
Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Orlando Airport West. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.