Hilton Orlando Buena Vista Palace Disney Springs Area

4.0 star property
Art Deco hotel with 2 outdoor swimming pools connected to a shopping center in Lake Buena Vista

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Hilton Orlando Buena Vista Palace Disney Springs Area

Photo gallery for Hilton Orlando Buena Vista Palace Disney Springs Area

2 outdoor pools, a heated pool, cabanas (surcharge), pool umbrellas
Exterior
Premium bedding, pillowtop beds, in-room safe, desk
Lobby
Room, 1 King Bed (Disney Springs View) | View from room

Overview of Hilton Orlando Buena Vista Palace Disney Springs Area

8.0

Very Good

Popular amenities

  • Breakfast available
  • Parking available
  • Restaurant
  • Bar
  • Air conditioning

Check out the area

1900 East Buena Vista Drive, Lake Buena Vista, FL, 32830
  • Popular LocationRainforest Cafe9 min walk
  • Popular LocationDisney Springs™10 min walk
  • Popular LocationTupperware Station23 min drive
  • AirportOrlando, FL (MCO-Orlando Intl.)25 min drive

Room options

Room, 2 Queen Beds, Accessible, Pool View (Mobility & Hearing)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Bedrooms

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • Sleeps 4
  • 2 King Beds

Suite, 1 King Bed, Accessible, Resort View (Mobility & Hearing, Roll-in Shower)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 74 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

Penthouse, 1 Bedroom, Pool View

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Pool View (Island)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Sofa bed
Premium bedding
  • 74 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • 74 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (2 QUEEN BEDS AND PARLOR)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • 74 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Bedrooms (1 KING BED/ 2 QUEEN BEDS)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • Sleeps 8
  • 1 King Bed

Suite, 1 Bedroom (1 KING BED AND PARLOR)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • 74 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds (Roll-in Shower)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 74 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Twin Bed, Tower (Parlor)

cleanliness

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 74 sq m
  • Sleeps 2
  • 1 Twin Bed

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Tower

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • 74 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom, Non Smoking

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • 74 sq m
  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Resort View (Mobility & Hearing, Roll-in Shower)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 37 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Fireworks View)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • 74 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Disney Springs View)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Resort View (Mobility & Hearing, Bathtub)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 37 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Resort View

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 37 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite, 2 Bedrooms, Tower

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • 153 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Sofa bed
Premium bedding
  • 74 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 Bedroom, Accessible (Mobility & Hearing, Roll-in Shower)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • 74 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible, Bathtub (Mobility & Hearing)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • 74 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Fireworks View)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Disney Springs View)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Sofa bed - double
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Island)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Sofa bed - double
  • 74 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Resort View (Mobility & Hearing, Roll-in Shower)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 37 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Resort View (Mobility & Hearing, Bathtub)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Sofa bed - double
  • 37 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Resort View

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Sofa bed - double
  • 37 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Pool View

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Presidential Suite, 1 Bedroom

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • 167 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Resort View (Island Or Tower)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • Resort view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, Disney View)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Lake Buena Vista

Located in Lake Buena Vista, Hilton Orlando Buena Vista Palace Disney Springs Area is connected to a shopping center. Disney Springs™ and Orlando Vineland Premium Outlets are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Disney's Typhoon Lagoon Water Park and Epcot®. Disney's Hollywood Studios® and Disney's Blizzard Beach Water Park are not to be missed. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Disney Springs™ - 10 min walk
  • Disney's Typhoon Lagoon Water Park - 6 min drive
  • Orlando Vineland Premium Outlets - 6 min drive
  • Disney's Hollywood Studios® - 12 min drive
  • Epcot® - 12 min drive

Getting around

  • Orlando Station - 23 min drive
  • Orlando Intl. Airport (MCO) - 25 min drive

Restaurants

  • The Polite Pig - 12 min walk
  • T-Rex Cafe - 11 min walk
  • Rainforest Cafe - 9 min walk
  • The Boathouse - 13 min walk
  • Starbucks - 17 min walk

About this property

Hilton Orlando Buena Vista Palace Disney Springs Area

Hotel near Disney Springs™
Located close to Splitsville Luxury Lanes & Dinner Lounge and Disney's Typhoon Lagoon Water Park, Hilton Orlando Buena Vista Palace Disney Springs Area provides a poolside bar, a terrace, and a coffee shop/cafe. The onsite American cuisine buffet restaurant, LetterPress, features brunch. Stay connected with in-room WiFi (surcharge), and guests can find other amenities such as a garden and dry cleaning/laundry services.
Other perks include:
  • 2 outdoor pools and a children's pool, with a lazy river, cabanas, and sun loungers
  • Breakfast (surcharge), valet parking (surcharge), and express check-out
  • Meeting rooms, tour/ticket assistance, and ATM/banking services
  • A ballroom, a reception hall, and a front-desk safe
  • Guest reviews speak well of the pool, helpful staff, and walkable location
Room features
All 1011 rooms have comforts such as premium bedding and laptop-compatible safes, in addition to perks like laptop-friendly workspaces and air conditioning. Guest reviews speak well of the clean, spacious rooms at the property.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses, and rollaway/extra beds (surcharge)
  • Bathrooms with tubs or showers and free toiletries
  • 50-inch LCD TVs with premium channels
  • Refrigerators, free infant beds, and coffee/tea makers

Languages

English, Filipino, French, German, Hindi, Japanese, Korean, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Self parking on site (USD 25 per day; includes in/out privileges)
  • Valet parking on site (USD 35 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily breakfast to-go available 7:00 AM–11:00 AM for a fee: USD 10–30 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • CITRUS 28
  • LetterPress
  • SHADES
  • SUNNIES

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Games
  • Gym
  • Heated pool
  • Lazy river

Family friendly

  • 2 outdoor pools
  • Children's games
  • Children's pool
  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 70 meeting rooms
  • Business center
  • Conference center
  • Coworking space

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Elevator (41 inch wide door)
  • Handrails in stairways (31 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (41 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 27 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1983
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 50-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 43.88 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Pool access
  • Shuttle service

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 10–30 per person
  • Fee for in-room wireless internet: USD 0.00 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 0.00 per day (rates may vary)
  • Self parking fee: USD 25 per day (in/out privileges)
  • Valet parking fee: USD 35 per night
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Buena Vista Hotel
Buena Vista Hotel Palace
Hilton Orlando Buena Vista Palace Disney Springs Area Hotel
Buena Vista Palace Hotel
Hotel Buena Vista
Hotel Buena Vista Palace
Palace Buena Vista
Palace Buena Vista Hotel
Buena Vista Palace Hotel Lake Buena Vista
Buena Vista Palace Lake Buena Vista
Buena Vista Palace Resort Lake Buena Vista
Hilton Orlando Palace Disney Springs Area Hotel
Hilton Orlando Palace Disney Springs Area
Hilton Orlando Buena Vista Palace Disney Springs® Area
Hilton Orlando Buena Vista Palace Disney Springs Area Hotel

Frequently asked questions

Does Hilton Orlando Buena Vista Palace Disney Springs Area have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool types include heated pools. Pool access is from 7:00 AM–11:00 PM.

Is Hilton Orlando Buena Vista Palace Disney Springs Area pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hilton Orlando Buena Vista Palace Disney Springs Area?

Self parking is available for USD 25 per day. Valet parking is available for USD 35 per night.

What time is check-in at Hilton Orlando Buena Vista Palace Disney Springs Area?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hilton Orlando Buena Vista Palace Disney Springs Area?

Check-out is at 11:00 AM.

Where is Hilton Orlando Buena Vista Palace Disney Springs Area located?

Situated in Lake Buena Vista, this hotel is within 1 mi (2 km) of Disney Springs™ and Splitsville Luxury Lanes & Dinner Lounge. Disney's Typhoon Lagoon Water Park and Orlando Vineland Premium Outlets are also within 3 mi (5 km).

Hilton Orlando Buena Vista Palace Disney Springs Area Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 644 out of 1291 reviews" "
Rating 8 - Good. 272 out of 1291 reviews" "
Rating 6 - Okay. 169 out of 1291 reviews" "
Rating 4 - Poor. 105 out of 1291 reviews" "
Rating 2 - Terrible. 101 out of 1291 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Emily Papa

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay and it seemed like there were a lot of Disney transportation perks!
Stayed 1 night in Mar 2024

10/10 Excellent

Ana I Garcia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Is the perfect place to stay!!
Stayed 3 nights in Mar 2024

6/10 Okay

Jekaterina

Traveled with family
Liked: Cleanliness, property conditions & facilities
Average
Stayed 2 nights in Mar 2024

10/10 Excellent

Vince

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place smells amazing upon arrival
Stayed 3 nights in Mar 2024

8/10 Good

Magalie

Traveled with family
Liked: Cleanliness, property conditions & facilities
As a regular guest of Hilton hotels, this was the first I was disappointed in the service. Throughout our two day stay we did not receive any housekeeping service. Even after being away from the room early at the pool, we came back to no service and no clean towels. On our second outing for the day we went down and requested service to the room and clean towels. We returned to the room that night with still no clean room or towels. I had to ask a housekeeper in the hall way if we could get clean towels and get our used ones removed. She advised me to leave them outside the room and said she could service us now. We had a long day and was ready to get clean and rest so told her just to give us the towels and we had to leave our pile of used towels on the outside of our door. I was looking forward to coming back to a clean room to shower and rest. It was very disappointing. On check out I did mention our situation to Ebert or Everett I can't remember his name. He was very apologetic and offered removing the hotel fees. Very appreciative for his attempt to rectify what happened.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Todd

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel.
Stayed 3 nights in Feb 2024

6/10 Okay

brandon

Traveled with family and small children
Liked: Staff & service
Right across from Disney springs so that was nice. The room was decent. The parking was terrible, far from the hotel entrance and elevator area unless you did valet. Key card never worked at the gate so you had to call for help so they could open the gate. Not a bad stay but probably wouldn’t stay again.

10/10 Excellent

Caroline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!
Stayed 3 nights in Mar 2024