Gaylord Palms Resort & Convention Center

Property class: 4

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Photo gallery for Gaylord Palms Resort & Convention Center

A water play area with wooden structures and a large water fountain. - Gaylord Palms Resort & Convention Center (Kissimmee)
Property video
A spacious indoor atrium with a high glass ceiling, multiple seating areas, and lush greenery. - Gaylord Palms Resort & Convention Center (Kissimmee)
A multi-level atrium with a glass ceiling, palm trees, and a wooden deck. - Gaylord Palms Resort & Convention Center (Kissimmee)
A large, multi-story hotel with a central courtyard, palm trees, and illuminated signage. - Gaylord Palms Resort & Convention Center (Kissimmee)
Located close to Celebration Golf Club and Disney Springs™, Gaylord Palms Resort & Convention Center provides a poolside bar, a terrace, and shopping on site. Treat yourself to reflexology, a massage, or a body scrub at the onsite spa. At the 6 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Mediterranean cuisine. Yoga classes are offered at the health club; other things to do include surfing/body boarding. Guests can also expect to find 2 coffee shops/cafes, a garden and a playground.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 25 of 25 rooms

Room, 2 Queen Beds, Balcony (View)

8.4 out of 10
Very good
(10 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

1 Bedroom Deluxe Suite, 1 King, Sofa bed

8.0 out of 10
Very good
(1 review)
  • 77 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Guest room, 2 Queen, Florida view, Emerald Bay

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

1 Bedroom Executive Suite, 1 King, Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Guest room, 1 King, Florida view

8.8 out of 10
Excellent
(57 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Balcony (View)

8.8 out of 10
Excellent
(5 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Balcony (View)

10.0 out of 10
Exceptional
(4 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Balcony (View)

9.2 out of 10
Wonderful
(27 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Balcony (View)

9.4 out of 10
Exceptional
(21 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Guest room, 1 King, Florida view, Emerald Bay

  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony (View)

7.6 out of 10
Good
(5 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Guest room, 2 Queen, Florida view

9.4 out of 10
Exceptional
(91 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Guest room, 2 Queen, Water Park view, Gulf Coast Tower

9.0 out of 10
Wonderful
(16 reviews)
  • Park view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Guest room, 2 Queen, Florida view, Gulf Coast Tower

9.4 out of 10
Exceptional
(13 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Guest room, 2 Queen, Main Atrium view, Balcony (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Guest room, 2 Queen, Main Atrium view, Emerald Bay, Balcony (Mobility Accessible, Tub)

8.8 out of 10
Excellent
(3 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Guest room, 2 Queen, Florida view, Gulf Coast Tower (Hearing Accessible)

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Guest room, 2 Queen, Water Park view, Gulf Coast Tower (Hearing Accessible)

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Guest room, 1 King, Atrium view, Balcony (Mobility Accessible, Roll-in Shower)

8.0 out of 10
Very good
(2 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Guest room, 1 King, Main Atrium view, Emerald Bay, Balcony (Mobility Accessible, Roll-in Shower)

  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Guest room, 2 Queen, Florida view, Gulf Coast Tower (Mobility Accessible, Roll-in Shower)

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Guest room, 2 Queen, Water Park view, Gulf Coast Tower (Mobility Accessible, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

DOUBLE TWO DOUBLE BEDS

  • Sleeps 4

DOUBLE TWO QUEEN BEDS

  • Sleeps 4

DOUBLE TWO QUEEN BEDS NON SMOKING

  • Sleeps 4

About the neighborhood

Located in Kissimmee, Gaylord Palms Resort & Convention Center is in the suburbs and near theme parks. Disney Springs™ is worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Epcot® and Disney's Animal Kingdom® Theme Park. Traveling with kids? Don't miss Universal Studios Florida and Universal’s Islands of Adventure. Spend some time exploring the area's activities, including golfing. Visit our Kissimmee travel guide
Map
6000 West Osceola Parkway, Kissimmee, FL, 34746

What's nearby

  • A theme park entrance with a Ferris wheel and a roller coaster.
    Old Town
    2 min drive - 2.1 miles
  • A water park with picnic tables, a Ferris wheel, and a building labeled "Fun Spot Arcade."
    Fun Spot America
    3 min drive - 2.1 miles
  • A bridge over a turquoise body of water with a building labeled "SPRINGS BOTTLING CO" in the background.
    Disney Springs™
    4 min drive - 3.1 miles
  • A large spherical building surrounded by colorful flower beds and people.
    Epcot®
    7 min drive - 4.4 miles
  • A mountain with a ski lift, a lake, and trees.
    Disney's Animal Kingdom® Theme Park
    8 min drive - 5.2 miles

Getting around

  • Kissimmee Station
    19 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway)
    21 min drive

Restaurants

  • McDonald's
    3 min drive
  • Chick-fil-A
    3 min drive
  • Food Trucks Heaven
    4 min drive
  • Mr And Mrs Crab Seafood
    2 min drive
  • Starbucks
    3 min drive

Similar properties

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (USD 40 per night)
  • Valet parking on site (USD 55 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 35 for adults and USD 17 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 6 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • MOOR
  • Old Hickory Steakhouse
  • SandBar
  • Villa de Flora
  • Wreckers Sports Bar

Things to do

  • 2 hot tubs
  • 3 outdoor pools
  • Arcade/game room
  • Bodyboard
  • Children's pool
  • Full-service spa
  • Health club
  • Piano
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Water park
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (406,660 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Smooth flooring in room
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2002
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renovated entire property - January 2025
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Netflix
  • Pay movies
  • Smart TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 4 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 51.53 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • Internet access
  • Pool access
  • Shuttle service
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 35 for adults and USD 17 for children
  • Fee for in-room wired internet: USD 14.99 per day (rates may vary)
  • Self parking fee: USD 40 per night
  • Valet parking fee: USD 55 per day (in/out privileges)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Gaylord Palms Resort & Convention Center have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Gaylord Palms Resort & Convention Center pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for USD 40 per night. Valet parking is available for USD 55 per day.

What time is check-in at Gaylord Palms Resort & Convention Center?

Check-in start time: 4 PM; Check-in end time: 4 AM.

What time is check-out at Gaylord Palms Resort & Convention Center?

Check-out is at 11 AM.

Does Gaylord Palms Resort & Convention Center provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Gaylord Palms Resort & Convention Center located?

This family-friendly Kissimmee hotel is located in the suburbs, 2.6 mi (4.2 km) from Celebration Golf Club, and within 9 mi (15 km) of Disney Springs™ and Epcot®. Disney's Animal Kingdom® Theme Park and Universal Studios Florida are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Gaylord Palms Resort & Convention Center Reviews

9.4

Exceptional

9.6

Cleanliness

9.6

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 1400 out of 1738 reviews
Rating 8 - Good. 163 out of 1738 reviews
Rating 6 - Okay. 78 out of 1738 reviews
Rating 4 - Poor. 44 out of 1738 reviews
Rating 2 - Terrible. 53 out of 1738 reviews

Reviews

Verified review

10/10 Excellent

Jackeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, the indoor garden is amazing
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with all amenities needed. Pool is amazing, kids love the slides
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice water park
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Dayanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel for family vacation
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning there is no where cleaner friendlier or nicer to stay Something for everyone from sports bar to steak restaurant and shopping. Waterpark with a lazy river 3 pools The food is excellent and we will definitely be back.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Jose Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is so well kept and so beautiful! The pools are great for kids and the restaurant options are amazing and truly love the many options.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Desirae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for our first time here and we absolutely loved everything about this place. The only downfall was how busy the on-site restaurants were so we had to leave the resort to find food elsewhere. Rooms were clean. Property was well maintained, staff was friendly. We can't wait to stay here again
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has everything you need! The food was amazing, hotel and rooms were beautifully decorated and very clean, the staff were excellent! We enjoyed most of our time at the pool! The kids had a blast! We will be back!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Daneel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to step a day or two having fun in the water park with the family!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Svetlana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great Hotel representative for check in was wonderful!! So helpful so knowledgeable.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

DEMITA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful! Rooms clean and staff polite. The aesthetics were excellent. The only thing I didn’t like is having to pay for parking, self and valet.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Ignazio

Liked: Cleanliness, staff & service, amenities
Clean room great staff by the pool
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent staff services. I always stayed in Gaylor Palm in my Orlando visit. Recommend 100%
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Yenler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room staff
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Briana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, amazing staff, great drinks, and enjoyed dinner onsite.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Elijah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I love this place we decided to go for our anniversary and we stayed there for two days it was amazing place you feel like you’re in paradise whatever I said you have to be there to see.clean rooms the stuff is so helpful.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Chastity

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was absolutely beautiful. I am looking forward to our next visit.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very nice. Staff were very helpful just an over all great experience.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

KAROLIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property. Close to a lot of activities. Very friendly and helpful stuff
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Orlando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great spot for a Valentine Weekend. Super Romantic. Go with a balcony facing the indoor courtyard. The light show in the evening is nice
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so AMaZING. The pool enteintment was amazing.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility. Do be sure and read about prebooking space in restaurant and activities as it fills up. We were disapointed that some things were not open during this time but overall, it's the best place to take the kids....as long as you have a big budget.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, but wish there was a nice walking trail outside. It was a beautiful morning for a walk, and did not want to get in the car to find a walking trail. Otherwise, loved our stay.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
...THE GAYLORD PALMS RESORT is our favorite place to stay for a few days while visiting Orlando -- the resort is best in class - fully remodeled. As you enter the grand space of the atrium you are transported to a lush garden experience, the room decor is beautiful, the pools and grounds are the best, the restaurant offerings are exceptional and the hospitality of the staff is wonderful... We will be back soon.
Stayed 2 nights in Mar 2026
Verified review

4/10 Poor

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities
Pool area was wonderful. Market Place had roaches, several roaches. Notified staff and they attempted to shoo it away. The roaches were on the floor in the open part of the market, as well as on the bottles in the open refrigerators. The bugs walked on the bottles and the staff did not replace the bottles. House keeping was late and did not show up each day of trip even though reserved for daily service.
Stayed 3 nights in Jun 2026