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Ramada by Wyndham Hotel & Water Park

3.0 star property
Families splash into fun at this water park resort where kids play in pools and lazy rivers while parents relax in the spa tub or enjoy meals with a view

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Photo gallery for Ramada by Wyndham Hotel & Water Park

Water park - Ramada by Wyndham Hotel & Water Park (Kissimmee)
Water park - Ramada by Wyndham Hotel & Water Park (Kissimmee)
Hypo-allergenic bedding, down comforters, in-room safe, desk - Ramada by Wyndham Hotel & Water Park (Kissimmee)
Breakfast, lunch and dinner served - Ramada by Wyndham Hotel & Water Park (Kissimmee)
Lobby - Ramada by Wyndham Hotel & Water Park (Kissimmee)
Near Osceola Heritage Park, Flamingo Waterpark Resort offers families free water attractions. Guests can dine at the restaurant, relax in the spa tub, or enjoy drinks at the poolside bar. Kids love the playground, and parents value the grocery store and multilingual staff.

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking | Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Room, 1 King Bed, Mobility Accessible, Non Smoking (Hearing, Roll-in Shower)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Mobility Accessible, Non Smoking (Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Hearing, Roll-in Shower)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Hearing, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Courtyard View

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Courtyard View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Water Park View)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (Water Park View)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, down comforters, in-room safe, desk

Deluxe Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Hypo-allergenic bedding, down comforters, in-room safe, desk

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Twin Bunk Bed

View all photos for Suite, Multiple Beds, Non Smoking

Hypo-allergenic bedding, down comforters, in-room safe, desk

Suite, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Suite, Multiple Beds, Non Smoking

Hypo-allergenic bedding, down comforters, in-room safe, desk

Suite, Multiple Beds, Non Smoking

  • Sleeps 8
  • 4 Queen Beds

About the neighborhood

Located in Kissimmee, Ramada by Wyndham Hotel & Water Park is in the entertainment district and near theme parks. Give Kids the World Village is a popular attraction and the area's natural beauty can be seen at Osceola Heritage Park and Lake Tohopekaliga. Looking to enjoy an event or a game while in town? See what's going on at Silver Spurs Arena. Spend some time exploring the area's activities, including golfing. Visit our Kissimmee travel guide
Map
Kissimmee, FL

What's nearby

  • Osceola Heritage Park
    Osceola Heritage Park
    2 min drive - 1.5 miles
  • Crystalbrook Golf Course
    1 min walk - 0.0 miles
  • Osceola Center for the Arts
    10 min walk - 0.6 miles
  • The Ice Factory of Central Florida
    12 min walk - 0.7 miles
  • Remington Golf Club
    18 min walk - 1.0 mile

Getting around

  • Kissimmee Station
    6 min drive
  • Tupperware Station
    11 min drive
  • Orlando Intl. Airport (MCO)
    24 min drive

Restaurants

  • Wawa
    4 min walk
  • McDonald's
    9 min walk
  • Texas Roadhouse
    18 min walk
  • Starbucks
    17 min walk
  • Dunkin'
    12 min walk

About this property

Ramada by Wyndham Hotel & Water Park

Family-friendly hotel near Osceola Heritage Park
Located close to Silver Spurs Arena, Ramada by Wyndham Hotel & Water Park provides free continental breakfast, free water park access, and a poolside bar. For some rest and relaxation, visit the hot tub. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a grocery/convenience store and a terrace.
Additional perks include:
  • A children's pool along with a lazy river, a waterslide, and cabanas
  • A free theme park shuttle, RV/bus/truck parking, and express check-out
  • A gift shop, a vending machine, and tour/ticket assistance
  • A billiards/pool table, wedding services, and games
  • Guest reviews say great things about the family-friendly amenities and helpful staff
Room features
All 180 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 43-inch flat-screen TVs with digital channels
  • Wardrobes/closets, refrigerators, and microwaves

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free theme park shuttle
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Tiki Bar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free water park
  • Games
  • Gym
  • Heated pool
  • Hot tub
  • Lazy river
  • Playground
  • TV in common areas
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Free theme park shuttle
  • Free water park access
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Playground
  • Pool gate
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • 6 buildings
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The water park, slides, and lazy river are closed Monday-Wednesday. The outdoor pool, children's playground, bounce house, and arcade rooms are open daily. The property will not charge a resort fee for nights the water park is closed. In March, the water park is open Wednesday-Sunday 10 AM-7 PM.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 25 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay
  • Resort fee: USD 32.92 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Parking
  • Pool access
  • Self parking

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 10:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is recommended for transportation to and from this property

Frequently asked questions

Does Ramada by Wyndham Hotel & Water Park have a pool?

Yes, this property has a children's pool. Pool types include heated pools. Pool access is from 10:00 AM–7:00 PM.

Is Ramada by Wyndham Hotel & Water Park pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 25 lbs per pet. There's a fee of USD 20 per pet, per night. Service animals are exempt from fees.

What time is check-in at Ramada by Wyndham Hotel & Water Park?

Check-in start time: 4:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Ramada by Wyndham Hotel & Water Park?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Ramada by Wyndham Hotel & Water Park located?

This family-friendly Kissimmee hotel is located in the entertainment district, within 2 mi (3 km) of Osceola Heritage Park and Silver Spurs Arena. Lake Tohopekaliga and Kissimmee Lakefront Park are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Ramada by Wyndham Hotel & Water Park Reviews

6.6

6.6

Cleanliness

6.2

Amenities

7.2

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 704 out of 2077 reviews
Rating 8 - Good. 328 out of 2077 reviews
Rating 6 - Okay. 352 out of 2077 reviews
Rating 4 - Poor. 260 out of 2077 reviews
Rating 2 - Terrible. 433 out of 2077 reviews

Reviews

Verified

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service
Very family friendly property. Staff is awesome.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lemuel A.

Liked: Cleanliness, amenities, property conditions & facilities
Was great places to stay staff was good
Stayed 6 nights in Feb 2026
Verified

8/10 Good

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort staff where amazing would definitely recommend to my friends and family
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Nia

Disliked: Cleanliness
Breakfast was not continental and the dining room leaked very outdated amenities kids did have a good time at the water park
Stayed 4 nights in Apr 2026
Verified

6/10 Okay

GRAEME

Liked: Staff & service
You might enjoy the hotel more than me of you have children that would utilize the water park. I think I could have found more hotel for the money if I had factored in the "resort fee'
Stayed 6 nights in Mar 2026
Verified

2/10 Terrible

Carrie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very dirty and out dated. Staff are not helpful and hotel is ran by mostly kids
Stayed 1 night in Apr 2026
Verified

8/10 Good

MAYOLIN

Liked: Cleanliness
The room was clean , nice pool but the breakfast nothing special boil eggs and biscuits every day.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, amenities
Front desk staff very friendly and professional, Room was very clean. The best rest I had in that bed.
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Lauren

The staff was very nice. The hotel needs some serious updates.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Nathan

Liked: Staff & service
The water park looks in good shape, we just stayed for a night and didn’t intend on using it but out overall impression of the hotel was not great. It’s not the cleanest, it’s old and grubby feeling. The playground is really dirty and the continental breakfast was just yogurt and toast. We wouldn’t go back
Stayed 1 night in Apr 2026
Verified

8/10 Good

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities
We didnt use the pool but there was plenty of activities on site. The continental breakfast could have had bagels and fruit but was ok. The rooms are older but clean.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Gisselle maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room very nice the outside just do sent have housekeeping they clean ur room only when I leave apparently but my 10 of 10 was water park for my kids just the water was cold got in for a while . And love the different rooms with games for kids very nice hotel also dirent like that we weren’t able to get our breakfast upstairs apparently hotel rules they give you breakfast but can take up only if u buy it
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Anthony

Liked: Cleanliness, staff & service
Front desk personnel was amazing!! Place was nice however some updating could be done. 3 of the 4 slides are down, the waterpark/lazy river is a nice rest day but will get boring quickly with the kids. Definitely rent a car or drive if you’re planning to be visiting any of the major attractions, Lyft and uber will be roughly 35-72 per trip so heads up on that. The shuttle the hotel offers is iffy at best
Stayed 9 nights in Mar 2026
Verified

6/10 Okay

Robert

Liked: Cleanliness, amenities
Staff was very nice and the area was good but it’s weird to get charged for the resort fee when it’s closed for weather. And breakfast was a small spread.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, amenities
From the front desk to tha accommodations was excellent. Staff very professional and pleasant. Room was very clean and accommodating for all my needs, however was surprised that it didn’t have a closet but not deal breaker. I have rested so good the bed was so comfortable and the pillows was comfortable. Anyway I booked again for the end of my vacation.
Stayed 8 nights in Jan 2026
Verified

6/10 Okay

Erika

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The breakfast was not continental. We had boiled eggs &toast everyday coffee juice and cereal. Horrible selection. Room was clean but needed a serious update windowsills old and metal rot. Family friendly experience though since the place is cheaper guest experiences can vary because of guest at hotel. They claim they are still affiliated with Flamingo and the manager Carlos does not get back to no one. Transportation to the parks did not happen. Hotel was apologetic because Carlos no reply.
Stayed 3 nights in Apr 2026
Verified

6/10 Okay

anthony

Disliked: Cleanliness, amenities, property conditions & facilities
The pool was running the slides had been down for months it seems. The condition of everything else game room play ground are very old and worn. Beds hard and old. Staff was friendly. There definitely shouldnt be a resort fee for just a pool.
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

Patrick

Liked: Staff & service
Disliked: Property conditions & facilities
Most slide were down. Pool and hot tub was dirty a used pad was in the filter of hot tub. They have a restaurant inside but you have to order at tiki bar. Chicken was undercooked we just threw away and went to sleep. Seems like they are trying to update and make it nice but it’s far from it. Staff was super helpful and greeted us with a smile never frustrated with questions or problem's always eager to solve the issue fast. The highlight of the stay definitely was the staff.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Felicia

Liked: Staff & service
Disliked: Property conditions & facilities
The pictures were so bright and fun, when we got in it was late at night. We found our room which was a decent size, clean bedding, the safe in my room did not work at all. The shower rod was bent so you froze in the shower because it wouldn't close all the way on either side. The lack of trash cans is hard especially with a big family. There was many good points too tho! They have a little market down stairs that can get you snacks, drinks, bathroom needs, swim essentials.. The water park area was fun for the children. They did have a blast tho they did say that the water park opened at 12 closed at 7 but the slides are only open from 2-6. They have a big area for kids to play games. They have a nice game room. Learning center for children. DIY LAUNDRY- which was very helpful. This place could use major cosmetic care- with a good cleaning and repainting it could come back to life. I would suggest them having someone working in the marketplace during peak hours maybe?;
Stayed 1 night in Apr 2026
Verified

2/10 Terrible

Sandra

Disliked: Amenities, property conditions & facilities
While the staff was nice and the room reasonably clean(paper thin comforter has greyish stains) this hotel needs major renovations, it's quite old, don't know when it will actually convert to a Ramada. When we tried calling them before and during our stay with basic questions, their voicemail was Always full, not a good sign. One of the water slides wasn't working, the waters were ice cold, thought it was all heated. Our room smelled like smoke and weed, maybe it radiated from other rooms? though the hotel shows a very strict non-smoking policy? Outside it all also smelled like weed, we saw several shady people around the parking lot, didn't see security. Heard breakfast was bad, so didn't even bother. With kids, felt unsafe, I'd run from this place should be like a $60 nightly stay. Definitely wouldn't Recommend.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Sara

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We arrived at night and the hotel sign light was out so it was really hard to find. Our room was ok but another party that booked a room in our same building found cockroaches and had to request a new room at 11pm. I never saw a bug in our room. The AC in our room worked ok and wasn't crazy loud. All of the furniture/bed had been updated but the shower was in rougher shape with old shower/hardware. The stand alone pool was murky and so we did not get in during our stay. The waterpark was open but only one slide was functional and didn't open until 1pm. The staff was very nice and friendly but the property itself is very old. The free breakfast was....interesting but free is free. The area seems safe. We drove to the Wawa, Walmart and Dunkin very close for things we needed. This hotel has a ton of room but there was very few people staying here which made it very quiet. Only three other families with us at the waterpark during spring break. I would only recommend this hotel if you need a very cheap option and plan to go do other things during the day. If you're not satisfied with your room, ask for a different one since they seem to have a lot of empty ones.
Stayed 4 nights in Apr 2026
Verified

4/10 Poor

Carol

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was very outdated, it looked nothing like the photos. Yes, there was a free breakfast that consisted of hard boiled eggs, bread, and some fruit but it looked unclean so we skipped out on this daily. The waterslides are closed down to a certain time every day and half of them were not in working order. The staff was friendly and when I asked for extra towels, they did provide that for us. There was a long drive back to the property, and there were homeless people that came out of this deserted area, which was very unsettling at night time. The hotel property had trash and did not look very clean on the outside. I would not stay here again, it was an inconvenient location and the amenities were not great.
Stayed 2 nights in Feb 2026
Verified

4/10 Poor

Alisha

Disliked: Cleanliness
The rooms where bigger than expected however the house cleaning is poorly done!!! My daughter and I stayed for cheer competition over the weekend and I unfortunately had to clean my room. Due to the fact of the amount of DUST my daughter is severely allergic to dust. Breakfast was good however there coffee was delicious and got me ready for our busy days ahead. They had a game room but the machine to get the card to play the games wasn't working. They did have a basketball hoop and a playground.
Stayed 2 nights in Jan 2026
Verified

4/10 Poor

Alexandra

Disliked: Staff & service, amenities, property conditions & facilities
When we arrived on the Sunday there was only one slide open. Then it closed for Monday and Tuesday. On Wednesday my kids were excited to use the water slides. They told us we’d be lucky if they open the slides for an hour. But they never opened and were told by another staff that they are only open now on weekends. I was excited they had a shuttle bus we could us. I went to book two sets at 7:14pm for the next morning. They told us sorry reservations ended at 7:00pm you’re out of luck. That was never told to us. So we had to pay for a rental car. My kids spent the days looking at the water slides from our room with no ability to use the park. They never cleaned our room the entire room we were there. When I asked the front desk for pool towels she snapped at me. Even after I pointed at the sign that stated ask front desk for pool towels. The bathroom was so moldy we had to run the fan the entire time with the door closed. Beds were comfortable though…
Stayed 6 nights in Mar 2026
Verified

2/10 Terrible

Kimberly Ann

Disliked: Cleanliness, amenities, property conditions & facilities
Waterslides were not working for our entire stay. The whole reason we chose this spot was because of the water park. The resort is run down and dirty. We saw several roaches in our room, and mold which explained the extreme mold smell. Room was not clean and we found hair all over the shower and bathroom floor. Their continental breakfast was boiled eggs and dry cereal with no milk and not even a bowl to eat it from. When I spoke to the staff they told me they couldn't do anything and I had make a complaint on the website. When I made a complaint, they did not offer to give me any refund. They offered me reward points and immediately tried to get me to sign up for their program. I will never stay at a Ramada or Wyndham hotel again. This is the worst experience I had with a hotel. DO NOT GO THERE! YOU WILL BE DISAPOINTED!
Stayed 3 nights in Feb 2026