6/10 Okay
Keisha
Jun 3, 2025
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Property was absolutely gorgeous and it was great to have everything in one place; we didn’t have to leave for three days! However, things went downhill from there. Ants were an issue in the kitchen, they were over any and everything on the counter. There were no mixing bowls or baking sheets. I had to call after the app would not work several times. Coffee machine was dirty and when I used the Keurig side, coffee grinds dumped into the cup along with the coffee. Despite a “Do Not Disturb” sign on the door, housekeeping was exiting the unit as I approached. TV’s did not work for 2 of the 3 days we were there. I called for an engineer to return after attempting a repair, but they never did. Felt like they could care less. I am astounded by the lack of service given the amount I paid for this stay.
Keisha
Stayed 3 nights in May 2025
