Ratings based on 1,000 Verified Reviews

4.2 out of 5
81% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
AARP Travel Center Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 26, 2022 on Hotels
5 out of 5
by A verified traveler

Posted Nov 30, 2022 on Hotels
This trip was wonderful. Everything about it was great.
1 out of 5
by A verified traveler from key biscayne

This traveler left a rating score only Posted Nov 1, 2022 on Expedia
5 out of 5
by A verified traveler

Posted Oct 25, 2022 on Expedia
Loved our lake view room, and being able to shop at the hotel after the park closed. All the staff was very friendly even at late hours. Definitely stay again!
5 out of 5
by A verified traveler

Great stay but no daily maid or room service

Posted Sep 19, 2022 on Hotels
We really enjoyed our stay as it is a beautiful hotel, very clean rooms, excellent front desk service, convenient transportation system and good choice of places to eat. However, the one thing that needs improvement is daily housekeeping. I understand that they temporarily are not coming in to make your bed daily but should at least come in to empty trash daily and give us clean towels if needed. In the 6 days there, we only had someone come in once on day 2. I had to call down to ask them for fresh towels, toilet paper, etc. I had to empty my trash out in the hallway near elevators a few times. Also no room service yet.
5 out of 5
by A verified traveler

Posted Sep 16, 2022 on Expedia
Convenient transportation, well appointed modern room (garden wing)
4 out of 5
by A verified traveler

Posted Sep 13, 2022 on Expedia
Great service and hotel. Big rooms
5 out of 5
by A verified traveler from Miramar

Posted Sep 12, 2022 on Expedia
Very close to the park.
5 out of 5
by A verified traveler from columbia city

Posted Sep 12, 2022 on Expedia
Had such a wonderful time. Love Contemporary more and more each time I stay!
5 out of 5
by A verified traveler

Posted Sep 11, 2022 on Travelocity
Lovely. Enjoyed the closeness to the parks.