Ratings based on 1,904 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler
Posted Mar 28, 2024 on Expedia
Frankly, my stay at Cypress Pointe Resort was a forced choice because my preferred facility was unavailable on the weekend of my late booking. I was pleasantly surprised to find the location, the room and the staff to be all quite excellent. The room was immaculate and well equipped. The parking was very easy and convenient and the staff were extremely friendly and helpful. There are no elevators and so if you find stairs to be difficult to manage, request a room at ground
level. There are also no USB ports in the rooms , so you will need a plug in charging block. The facility is within a short drive to most attractions and though the grounds are not what I what I would rate as high-end, they provide a good quality experience without the frills. We did not use the outdoor pool, but it seemed to be large enough and quite clean. All in all, I would not hesitate to stay there again.
Comment from Hotel Management
Mar 28, 2024 by FD Team, Hotel Management
Thank you for taking the time to complete our survey and giving us your feedback regarding your most recent stay at the Cypress Pointe Resort. I'm happy to read that you had a great experience at our resort and thank you for your kind feedback. We look forward to seeing you soon back. Have a great day!
by A verified traveler
Posted Mar 28, 2024 on Expedia
Property is top notch. All the Amenities you need. Parking is a little tough.
Comment from Hotel Management
Mar 28, 2024 by FD Team, Hotel Management
Thank you for taking the time to complete our survey regarding your most recent stay at Cypress Pointe Resort. We are looking forward for your next visit and as always, please contact us with any special requests you might have and based on our availability I will make every effort to accommodate them.
by A verified traveler
Posted Mar 27, 2024 on Expedia
We enjoyed our stay at cypress pointe resort. Place was clean, rooms were spacious, and staff were friendly and helpful. Close to many restaurants, shopping and the theme parks. The only negative would be that the property is a little outdated.
Comment from Hotel Management
Mar 28, 2024 by Angel M., Hotel Management
Thank you for your feedback. We look forward to hosting your again in the future as we continue to renovate the resort.
by A verified traveler
Posted Mar 27, 2024 on Expedia
Great place to stay. Staff amazing
Comment from Hotel Management
Mar 27, 2024 by Amnon - Guest Services Manager, Hotel Management
Thank you for taking the time to provide us with your feedback and a 5/5 rating. We are pleased you enjoyed your stay and look forward to welcome you back!
by A verified traveler
Posted Mar 26, 2024 on Expedia
Our trip was amazing! It took us about 15 minutes to get to Disney world, our condo had two bedrooms and a full kitchen. Everyone was so nice and helpful
Comment from Hotel Management
Mar 26, 2024 by Amnon - Guest Services Manager, Hotel Management
We thank you for taking the time to provide us with your feedback and a 5/5! We are pleased you found our accommodations perfect for your trip to Orlando. Our team is always here to make sure your stay is perfect! We look forward to welcome you back in the near future!
by A verified traveler
Posted Mar 25, 2024 on Expedia
If they change the check out time from 10 to 11 or 12 like other hotels, would be great
Comment from Hotel Management
Mar 25, 2024 by Front Desk, Hotel Management
Thank you so much for your feedback, we really appreciate it. We hope to welcome you back anytime soon.
by A verified traveler
Posted Mar 25, 2024 on Expedia
Our favorite place to stay when we go to Orlando. The amenities they offer and the space is what keeps us coming back. It’s quiet, close to everything and family friendly.
Comment from Hotel Management
Mar 25, 2024 by CPR Front Desk Team , Hotel Management
Thank you so much for always choosing to come back to Cypress Pointe! It's always a pleasure to welcome you back!
by A verified traveler
Posted Mar 24, 2024 on Expedia
Awesome place, very friendly and unique. Will definitely be back
Comment from Hotel Management
Mar 24, 2024 by Front Desk, Hotel Management
Thank you so much for your feedback, we really appreciate it. We hope to welcome you back anytime soon
by A verified traveler
Posted Mar 23, 2024 on Expedia
Will stay again and everyone was great!
Comment from Hotel Management
Mar 23, 2024 by FD Team, Hotel Management
Thank you for taking the time to complete our survey regarding your most recent stay at Cypress Pointe Resort. We are looking forward for your next visit and as always, please contact us with any special requests you might have and based on our availability I will make every effort to accommodate them.
by A verified traveler
Posted Mar 21, 2024 on Expedia
Comment from Hotel Management
Mar 22, 2024 by FD Team, Hotel Management
Thank you for taking the time to complete our survey regarding your most recent stay at Cypress Pointe Resort. If you like to tell us more about your experience, we will be more than happy to assist you, you can call or text us, that we can arrange the future better stay.