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Crowne Plaza Orlando - Downtown by IHG

3.5 star property
Travelers can soak up the sun at the rooftop pool, unwind in the spa tub, or savor delicious cuisine at Bite Bistro in downtown Orlando

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Exterior - Crowne Plaza Orlando - Downtown by IHG (Orlando)
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Suite, 1 Bedroom, Kitchen (Dining) | Premium bedding, pillowtop beds, in-room safe, desk - Crowne Plaza Orlando - Downtown by IHG (Orlando)
Premium bedding, pillowtop beds, in-room safe, desk - Crowne Plaza Orlando - Downtown by IHG (Orlando)
Outdoor pool, sun loungers - Crowne Plaza Orlando - Downtown by IHG (Orlando)
Crowne Plaza Orlando - Downtown offers practical amenities like a coffee shop, dry cleaning services, and a 24-hour gym. Bite Bistro and Wine Bar serves meals all day, and the outdoor pool area has sun loungers for relaxation. Helpful staff ensure a comfortable stay.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower) | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Room amenity

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

9.2 out of 10
Wonderful
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.6 out of 10
Exceptional
(5 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Kitchen (Dining)

Suite, 1 Bedroom, Kitchen (Dining) | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom, Kitchen (Dining)

8.0 out of 10
Very good
(3 reviews)
  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(31 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

Microwave, coffee/tea maker

Premium Room, 1 King Bed

8.2 out of 10
Very good
(20 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(23 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Twin Bed

Presidential Suite, 1 Twin Bed | Premium bedding, pillowtop beds, in-room safe, desk

Presidential Suite, 1 Twin Bed

  • Lake view
  • 122 sq m
  • Sleeps 4
  • 1 Twin Bed

View all photos for Standard Room

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room

7.8 out of 10
Good
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

About the neighborhood

Located in Orlando, Crowne Plaza Orlando - Downtown by IHG is in the city center. Orlando International Premium Outlets and Mall at Millenia are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Universal Orlando Resort and Universal Studios Florida. Check out an event or a game at Kia Center, and consider making time for Universal’s Islands of Adventure, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing. Visit our Orlando travel guide
Map
304 W Colonial Drive, Orlando, FL, 32801

What's nearby

  • Orange Avenue
    Orange Avenue
    6 min walk - 0.4 miles
  • St. James Cathedral
    St. James Cathedral
    14 min walk - 0.8 miles
  • Lake Eola, Orlando - Bird sculptures
    Lake Eola Park
    18 min walk - 1.0 mile
  • Kia Center
    Kia Center
    1 min drive - 1.1 miles
  • The Social
    17 min walk - 0.9 miles

Getting around

  • Lynx Central Station
    10 min walk
  • Orlando Station
    11 min drive
  • Orlando Intl. Airport (MCO)
    32 min drive

Restaurants

  • A La Cart
    12 min walk
  • Acropolis Greek Taverna
    12 min walk
  • Subway
    11 min walk
  • Gravity Taproom
    8 min walk
  • Qreate Coffee
    7 min walk

About this property

Crowne Plaza Orlando - Downtown by IHG

Hotel near Kia Center
A terrace, a coffee shop/cafe, and dry cleaning/laundry services are just a few of the amenities provided at Crowne Plaza Orlando - Downtown by IHG. For some rest and relaxation, visit the hot tub. The on-site restaurant, Bite Bistro and Wine Bar, offers breakfast, lunch, dinner, and happy hour. Free in-room WiFi is available to all guests, along with a bar and a 24-hour gym.
You'll also enjoy perks such as:
  • An outdoor pool along with sun loungers
  • Limo/town car service, cooked-to-order breakfast (surcharge), and valet parking (surcharge)
  • An electric car charging station, express check-out, and express check-in
  • A 24-hour front desk, a vending machine, and smoke-free premises
  • Guest reviews give top marks for the helpful staff
Room features
All 227 rooms include comforts such as premium bedding and wet bars, in addition to perks like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Free toiletries and hair dryers
  • 48-inch LCD TVs with premium channels
  • Microwaves, coffee/tea makers, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 3 mi
  • Limo/town car service
  • Self parking on site (USD 25 per night; includes in/out privileges)
  • Valet parking on site (USD 30 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 5 to 10 for adults and USD 5 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bite Bistro and Wine Bar

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Free area shuttle
  • In-room microwave
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 6 meeting rooms
  • 8,000 square feet of conference space

Outdoors

  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 48-inch LCD TV with premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 10 for adults, and USD 5 to 30 for children
  • Self parking fee: USD 25 per night (in/out privileges)
  • Valet parking fee: USD 30 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Crowne Plaza Orlando - Downtown by IHG have a pool?

Yes, this property has an outdoor pool.

Is Crowne Plaza Orlando - Downtown by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for USD 25 per night. Valet parking is available for USD 30 per night.

What time is check-in at Crowne Plaza Orlando - Downtown by IHG?

Check-in begins at 3 PM.

What time is check-out at Crowne Plaza Orlando - Downtown by IHG?

Check-out is at 11 AM.

Where is Crowne Plaza Orlando - Downtown by IHG located?

Located in Lake Dot, this hotel is within 1 mi (2 km) of Orange Avenue and Kia Center. Camping World Stadium is 1.9 mi (3.1 km) away. Lynx Central Station is 10 minutes by foot and Church Street Station is 23 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Crowne Plaza Orlando - Downtown by IHG Reviews

8.8

Excellent

9.2

Cleanliness

8.6

Amenities

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 494 out of 735 reviews
Rating 8 - Good. 120 out of 735 reviews
Rating 6 - Okay. 57 out of 735 reviews
Rating 4 - Poor. 20 out of 735 reviews
Rating 2 - Terrible. 44 out of 735 reviews

Reviews

Verified

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and very friendly staff
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Suzan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great staff, great location
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

suzy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean friendly staff
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best service from when you arrive all the way to when you check out
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service! Clean rooms. Dinner was great at there restaurant.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Charmay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clan room, great staff 🙏 Great experience overall.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

irina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant experience! Great and polite staff , very comfortable room suite . We came for the concert in Kia center and hotel provided a shuttle to and from the concert, which was a great convenience and greatly appreciated!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Marci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in town for a basketball game, and this was a perfect hotel. The shuttle was great, clean rooms and we even used the pool. The staff was so friendly
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jerilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staff was very nice, breakfast was amazing.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities
Clean. Friendly staff.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Bradley

Liked: Cleanliness, property conditions & facilities
Staff was friendly, everything was nice and clean. Check-in was a breeze.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Carolin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were unable to use the facilities provided as we already had pre planned activities, such as Disney World. Beautiful inside and rooms are beautiful. Service is excellent.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Craig

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with the family.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
Bed was ridiculously comfortable.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Robbie

Liked: Cleanliness, staff & service, amenities
Friendly staff and great room!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mirna

Liked: Cleanliness, property conditions & facilities
Love the staff, room super clean. I’ll go back
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Selan

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly and the room was spotless. The shrimp pasta at the restaurant was absolutely delicious!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

David

Liked: Staff & service, property conditions & facilities
A great place to stay. Fantastic customer service from the beginning to the end. They have a local shuttle that will drop you off and pick you up anywhere within a 3 mile radius. The rooms are large with bathtub and 5 head shower. My only small complaint was the HAVC was a little loud.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Elysse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and perfectly spacious
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service
JJ was awesome at the shuttle service. We ate at the restaurant and the service people were very nice. Not a bad employee for our one night stay. Bed was comfortable.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Gary

Liked: Cleanliness, staff & service
fresh breakfast
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Reagena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We only stay here when we go 2 basketball games and we love the staff and the bar...the best crab cakes amd cheeseburger
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Tamika

Liked: Cleanliness, property conditions & facilities
This was my second time staying here and both times I got Shamara to check me in and she is so welcoming and pleasant the check in process is very easy! The room is always clean and spotless. The location is only a few minutes from everywhere I had to go. I will definitely be back to stay again
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
staff was great and rooms were clean and close to event I had to atend.
Stayed 2 nights in Nov 2025