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Crowne Plaza Orlando - Downtown by IHG

3.5 star property
Travelers can soak up the sun at the rooftop pool, unwind in the spa tub, or savor delicious cuisine at Bite Bistro in downtown Orlando

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Photo gallery for Crowne Plaza Orlando - Downtown by IHG

Exterior - Crowne Plaza Orlando - Downtown by IHG (Orlando)
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Presidential Suite, 1 Twin Bed | Premium bedding, pillowtop beds, in-room safe, desk - Crowne Plaza Orlando - Downtown by IHG (Orlando)
Suite, 1 Bedroom, Kitchen (Dining) | Premium bedding, pillowtop beds, in-room safe, desk - Crowne Plaza Orlando - Downtown by IHG (Orlando)
Outdoor pool, sun loungers - Crowne Plaza Orlando - Downtown by IHG (Orlando)
Crowne Plaza Orlando - Downtown offers practical amenities like a coffee shop, dry cleaning services, and a 24-hour gym. Bite Bistro and Wine Bar serves meals all day, and the outdoor pool area has sun loungers for relaxation. Helpful staff ensure a comfortable stay.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower) | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Room amenity

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

9.2 out of 10
Wonderful
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.6 out of 10
Exceptional
(5 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom, Kitchen (Dining)

Suite, 1 Bedroom, Kitchen (Dining) | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom, Kitchen (Dining)

8.6 out of 10
Excellent
(4 reviews)
  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(32 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Premium Room, 1 King Bed

Microwave, coffee/tea maker

Premium Room, 1 King Bed

8.4 out of 10
Very good
(23 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(23 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Suite, 1 Twin Bed

Presidential Suite, 1 Twin Bed | Premium bedding, pillowtop beds, in-room safe, desk

Presidential Suite, 1 Twin Bed

  • Lake view
  • 122 sq m
  • Sleeps 4
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room

7.8 out of 10
Good
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds
  • Free WiFi

About the neighborhood

Located in Orlando, Crowne Plaza Orlando - Downtown by IHG is in the city center. The area's natural beauty can be seen at Tinker Field and Wekiwa Springs State Park, while Universal Orlando Resort and Universal CityWalk are popular area attractions. Check out an event or a game at Kia Center, and consider making time for Universal Studios Florida, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing. Visit our Orlando travel guide
Map
304 W Colonial Drive, Orlando, FL, 32801

What's nearby

  • A sunny urban street lined with palm trees, outdoor seating, and a mix of modern and traditional architecture.
    Orange Avenue
    6 min walk - 0.4 miles
  • A lake with sculptures of birds and fish, surrounded by city buildings.
    Lake Eola Park
    18 min walk - 1.0 mile
  • The Orlando Magic team store at Amway Center.
    Kia Center
    1 min drive - 1.1 miles
  • A football stadium with purple seating and a green field.
    Inter&Co Stadium
    2 min drive - 1.7 miles
  • The Social
    17 min walk - 0.9 miles

Getting around

  • Lynx Central Station
    10 min walk
  • Orlando Station
    11 min drive
  • Orlando Intl. Airport (MCO)
    32 min drive

Restaurants

  • A La Cart
    12 min walk
  • Acropolis Greek Taverna
    12 min walk
  • Subway
    11 min walk
  • Gravity Taproom
    8 min walk
  • Qreate Coffee
    7 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 3 mi
  • Limo/town car service
  • Self parking on site (USD 25 per night; includes in/out privileges)
  • Valet parking on site (USD 30 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 5 to 10 for adults and USD 5 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bite Bistro and Wine Bar

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Free area shuttle
  • In-room microwave
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 6 meeting rooms
  • 8,000 square feet of conference space

Outdoors

  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 48-inch LCD TV with premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 10 for adults, and USD 5 to 30 for children
  • Self parking fee: USD 25 per night (in/out privileges)
  • Valet parking fee: USD 30 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Crowne Plaza Orlando - Downtown by IHG have a pool?

Yes, this property has an outdoor pool.

Is Crowne Plaza Orlando - Downtown by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for USD 25 per night. Valet parking is available for USD 30 per night.

What time is check-in at Crowne Plaza Orlando - Downtown by IHG?

Check-in begins at 3 PM.

What time is check-out at Crowne Plaza Orlando - Downtown by IHG?

Check-out is at 11 AM.

Where is Crowne Plaza Orlando - Downtown by IHG located?

Located in Lake Dot, this hotel is within 1 mi (2 km) of Orange Avenue and Kia Center. Camping World Stadium is 1.9 mi (3.1 km) away. Lynx Central Station is 10 minutes by foot and Church Street Station is 23 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Crowne Plaza Orlando - Downtown by IHG Reviews

8.8

Excellent

9.2

Cleanliness

8.6

Amenities

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 534 out of 796 reviews
Rating 8 - Good. 128 out of 796 reviews
Rating 6 - Okay. 63 out of 796 reviews
Rating 4 - Poor. 24 out of 796 reviews
Rating 2 - Terrible. 47 out of 796 reviews

Reviews

Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and relax. friendly staff
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean. The staff were very friendly and helpful. The bar was reasonably priced.
Stayed 6 nights in Jun 2026
Verified

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and very friendly staff
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Great food at restaurant. Near everything.
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Suzan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great staff, great location
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean nice accommodations staff was nice as well
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, property conditions & facilities
We did not have breakfast. Appetizers and drinks in Bistro were very good. Service was excellent.
Stayed 1 night in May 2026
Verified

10/10 Excellent

suzy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean friendly staff
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed for one day, the staff were very friendly, amicable and helpful. Breakfast was amazing they had everything and checkout was fast and easy.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best service from when you arrive all the way to when you check out
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Allejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Middle of everything and away from I drive which is nice and it’s just a clean nice hotel worth every penny
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service! Clean rooms. Dinner was great at there restaurant.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, great amenities!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Renes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was by the perfect! The staff did an awsome job. The included breakfast was very good and the valet parking staff did an awesome job servicing my parking needs. Awesome stay!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Charmay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clan room, great staff 🙏 Great experience overall.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jerilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staff was very nice, breakfast was amazing.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

irina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant experience! Great and polite staff , very comfortable room suite . We came for the concert in Kia center and hotel provided a shuttle to and from the concert, which was a great convenience and greatly appreciated!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Marci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in town for a basketball game, and this was a perfect hotel. The shuttle was great, clean rooms and we even used the pool. The staff was so friendly
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities
Clean. Friendly staff.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no shuttle from the airport which should have knocked down the score somewhat. In house restaurant was great.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with the family.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Bradley

Liked: Cleanliness, property conditions & facilities
Staff was friendly, everything was nice and clean. Check-in was a breeze.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location, location. My reason for staying there was because I was attending a function at the banquet hall and decided to stay the night. The banquet area was nice and clean. The sound equipment worked fine, the staff was excellent and they did not rush you. We all had a wonderful and relaxing atmosphere.I love that the property was located in a nice area and still not too loud, even though it was right next to I-4. It was minutes from Lake Eola, which we went and spent the afternoon at the park and enjoyed food, entertainment and quiet moments. The room was spacious for 2 people, the lobby area was clean and the breakfast was very good with plenty of options and the serving staff was excellent and very accommodating. I would definitely recommend this hotel and I would stay there again in the future.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Robbie

Liked: Cleanliness, staff & service, amenities
Friendly staff and great room!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Craig

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing.
Stayed 2 nights in Jan 2026