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Crowne Plaza Orlando - Downtown by IHG

Property class: 3.5

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Photo gallery for Crowne Plaza Orlando - Downtown by IHG

A poolside setting with a glass of iced tea, a hat, a striped towel, a potted plant, and a pair of sandals. - Crowne Plaza Orlando - Downtown by IHG (Orlando)
Property video
A spacious living room with a sectional sofa, patterned armchairs, a coffee table, and a dining area with yellow chairs. - Crowne Plaza Orlando - Downtown by IHG (Orlando)
Room - Crowne Plaza Orlando - Downtown by IHG (Orlando)
A modern living room with a large flat-screen TV, a grey sofa, a blue patterned rug, and a white floor lamp. - Crowne Plaza Orlando - Downtown by IHG (Orlando)
Close to Kia Center, Crowne Plaza Orlando - Downtown by IHG provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. The on-site restaurant, Bite Bistro and Wine Bar, offers breakfast, lunch, dinner, and happy hour. Free in-room WiFi is available to all guests, along with a bar and a 24-hour gym.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

A hotel room with a bathroom, a desk, and a view of the outdoors.

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

A modern kitchen with a coffee machine, a microwave, and a water dispenser.

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

9.2 out of 10
Wonderful
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

A hotel room with two beds, a desk, a chair, a TV, and a window with a view.

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.8 out of 10
Exceptional
(6 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 Bedroom, Kitchen (Dining)

A modern hotel room with a large bed, a walk-in closet, a bathroom with a shower, and a bedside table with a lamp.

Suite, 1 Bedroom, Kitchen (Dining)

9.2 out of 10
Wonderful
(7 reviews)
  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with a view.

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(36 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Premium Room, 1 King Bed

A kitchenette with a Keurig coffee maker, a sink, and two coffee pods on a tray.

Premium Room, 1 King Bed

8.4 out of 10
Very good
(26 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a TV, and a wardrobe.

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(27 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Presidential Suite, 1 Twin Bed

A living room with a sofa, armchairs, a coffee table, and a TV mounted on the wall.

Presidential Suite, 1 Twin Bed

  • Lake view
  • 122 sq m
  • Sleeps 4
  • 1 Twin Bed
  • Free wired internet

View all photos for Standard Room

A bed with a headboard and pillows.

Standard Room

7.8 out of 10
Good
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds
  • Free wired internet

About the neighborhood

Located in Orlando, Crowne Plaza Orlando - Downtown by IHG is in the city center. Orlando International Premium Outlets and Mall at Millenia are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Central Florida Fairgrounds and Universal Orlando Resort. Check out an event or a game at Kia Center, and consider making time for Universal CityWalk, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing. Visit our Orlando travel guide
Map
304 W Colonial Drive, Orlando, FL, 32801

What's nearby

  • A city hall building with a 'Welcome' sign, palm trees, and a clear blue sky.
    Orange Avenue
    6 min walk - 0.4 miles
  • A lake with sculptures of birds and fish, surrounded by city buildings.
    Lake Eola Park
    18 min walk - 1.0 mile
  • A city skyline at dusk with illuminated buildings reflecting on a calm body of water.
    Lake Eola
    18 min walk - 1.0 mile
  • The Orlando Magic team store at Amway Center.
    Kia Center
    1 min drive - 1.1 miles
  • The Social
    17 min walk - 0.9 miles

Getting around

  • Lynx Central Station
    10 min walk
  • Orlando Station
    11 min drive
  • Orlando Intl. Airport (MCO)
    32 min drive

Restaurants

  • A La Cart
    12 min walk
  • Empire Szechuan
    14 min walk
  • Stemma Craft Coffee
    14 min walk
  • Subway
    11 min walk
  • M Club Lounge
    10 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 3 mi
  • Limo/town car service
  • Self parking on site (USD 25 per night; includes in/out privileges)
  • Valet parking on site (USD 30 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 5 to 10 for adults and USD 5 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bite Bistro and Wine Bar

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Free area shuttle
  • In-room microwave
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 6 meeting rooms
  • 8,000 square feet of conference space

Outdoors

  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 48-inch LCD TV with premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 10 for adults, and USD 5 to 30 for children
  • Self parking fee: USD 25 per night (in/out privileges)
  • Valet parking fee: USD 30 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Crowne Plaza Orlando - Downtown by IHG have a pool?

Yes, this property has an outdoor pool.

Is Crowne Plaza Orlando - Downtown by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for USD 25 per night. Valet parking is available for USD 30 per night.

What time is check-in at Crowne Plaza Orlando - Downtown by IHG?

Check-in begins at 3 PM.

What time is check-out at Crowne Plaza Orlando - Downtown by IHG?

Check-out is at 11 AM.

Where is Crowne Plaza Orlando - Downtown by IHG located?

Located in Lake Dot, this hotel is within 1 mi (2 km) of Orange Avenue and Kia Center. Camping World Stadium and Tinker Field Plaza are also within 3 mi (5 km). Lynx Central Station is 10 minutes by foot and Church Street Station is 23 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Crowne Plaza Orlando - Downtown by IHG Reviews

8.8

Excellent

9.2

Cleanliness

8.8

Amenities

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 646 out of 944 reviews
Rating 8 - Good. 144 out of 944 reviews
Rating 6 - Okay. 75 out of 944 reviews
Rating 4 - Poor. 29 out of 944 reviews
Rating 2 - Terrible. 50 out of 944 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff very helpful about things in the area
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, amazing location I would recommend it a thousand times,
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great hotel with great staff
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, but it’s comfortable bathrooms very clean five star
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Due to the reason I had to stay. Everything was great
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is nice, clean and the staff is very friendly!!
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely a wonderful place. Very clean .. great rooms and amazing staff
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. Loved the shuttle driver. When he dropped us at the cocert, he gave very clear and understandable directions as to how we would get picked up afterwards. Lovely stay
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice I wasn’t expecting my room to be as big as it was . I got the king suite and it had a kitchen . The only thing I hated was being charged $25 a day to park my car or $30 to valet.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very awesome room
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location is conveniently situated, only a five-minute walk from the arena and downtown.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome 👏💯it was a clean hotel with excellent staff
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very pleasant stay. I wish we'd had more time but we arrived later than expected. Kyle at the front desk was very helpful and accommodating. Dominic was an excellent shuttle driver; both were friendly, likeable and professional. Looking forward to our next visit.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and we were able to check in early. Staff was very helpful and engaged with rekeying to help us get checked in early.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very good stay. The room was clean and comfortable, and everything was well maintained. The staff was friendly and helpful throughout our stay. The location was convenient, and we had everything we needed for a comfortable visit. Overall, it was a pleasant experience and we would stay here again.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and well updated. Very comfortable beds and nice bathrooms and lobby. The staff was great. Lisa checked me in and was very polite and explained everything. I wanted a late checkout during my stay, Tina at the front desk helped and extended my checkout free of charge. Overall this hotel shoots way above its price point. I already have a future booking to stay again.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and spacious! The shuttle to the Kia center was amazing! Would definitely stay again!
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice. The restaurant was only open for breakfast and dinner so if you wanna eat in between you would have to leave the hotel and we found it hard to find a place close in walking distance.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful and friendly. The room was larger than expected. Our stay was lovely
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and comfortable
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Hidden gem! SHAMARA at the front desk offered a warm welcome to my family and I. MARIA, I believe the housekeeping manager was so friendly, she was a whole vibe. I had 2 excellent wines at the Bistro wine bar. The bartender was so professional and hospitable. He took such good care. We loved the pool, the room was spacious and clean. The hotel in general was really nice. Would definitely stay again !
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel! Room was very clean as well as the property. The staff is amazing and would rerurn for a stay here, again.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room & bathroom. Free shuttle ride to & from hotel to our event at Kia Center.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and very friendly staff
Stayed 2 nights in Mar 2026