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Comfort Inn & Suites Near Universal Orlando Resort-Convention Ctr

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Outdoor pool
Outdoor pool
Outdoor pool
Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Overview of Comfort Inn & Suites Near Universal Orlando Resort-Convention Ctr

Comfort Inn & Suites Near Universal Orlando Resort-Convention Ctr

2.5 out of 5

3.9/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

  • Popular LocationPirate's Dinner Adventure5 min walk
  • Popular LocationRipley's Believe It or Not12 min walk
  • Popular LocationThe Wheel at ICON Park™18 min walk
  • AirportOrlando, FL (MCO-Orlando Intl.)18 min drive

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About this area

Orlando

Located in Orlando, Comfort Inn & Suites Near Universal Orlando Resort-Convention Ctr is near theme parks. Pirate's Dinner Adventure and Ripley's Believe It or Not are cultural highlights, and travelers looking to shop may want to visit Orlando International Premium Outlets and Mall at Millenia. The Wheel at ICON Park™ and Universal Studios Florida are not to be missed. Guests appreciate the hotel's location for the sightseeing.
Popular Location

What's nearby

  • Pirate's Dinner Adventure - 5 min walk
  • Ripley's Believe It or Not - 12 min walk
  • The Wheel at ICON Park™ - 18 min walk
  • Wonderworks - 3 min drive
  • Universal’s Volcano Bay - 8 min drive

Getting around

  • Orlando Station - 12 min drive
  • Orlando International Airport (MCO) - 18 min drive

About this property

Comfort Inn & Suites Near Universal Orlando Resort-Convention Ctr

Hotel with outdoor pool, near Pirate's Dinner Adventure
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free WiFi in public areas and a free theme park shuttle are also provided. Other amenities include a spa tub, a 24-hour business center, and coffee/tea in a common area. All 200 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and TVs with cable channels. Other amenities available to guests include coffee makers, free weekday newspapers, and free local calls.
Comfort Inn & Suites Near Universal Orlando Resort-Convention Ctr offers 200 accommodations with coffee/tea makers and complimentary weekday newspapers. Cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global), COVID-19 Guidelines (WHO), and COVID-19 Guidelines (CDC)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Free theme park shuttle

Food and drink

  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Spa tub

Family friendly

  • Free cribs/infant beds
  • Free theme park shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Grocery/convenience store
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Hindi
  • Portuguese
  • Russian
  • Spanish

Business services

  • 24-hour business center
  • Conference space (650 square feet)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • In-room massage
  • Iron/ironing board
  • LED light bulbs
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 2:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 4 children stay free when using existing bedding
Rollaway/extra beds are available for USD 10.00 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 3.93 per accommodation, per night
The resort fee includes:
  • Breakfast
  • Pool access
  • Fitness center access
  • Business center/computer access
  • Faxes
  • In-room safe
  • Self parking
  • Parking

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Comfort Inn Convention
Comfort Inn Universal Resort
Comfort Inn Universal Convention Center
Comfort Inn Universal Convention Center Hotel
Comfort Inn Universal Convention Center Hotel Orlando
Comfort Inn Universal Convention Center Orlando
Universal Convention
Comfort Inn Convention Center Hotel Orlando
Comfort Inn Convention Center Hotel
Comfort Inn Convention Center Orlando
Comfort Inn Convention Center
Comfort Inn Suites near Universal Orlando Resort

Frequently asked questions

3.9
Good
Rating 5 - Excellent. 334 out of 980 reviews
5 - Excellent 34%
Rating 4 - Good. 372 out of 980 reviews
4 - Good 38%
Rating 3 - Okay. 143 out of 980 reviews
3 - Okay 15%
Rating 2 - Poor. 86 out of 980 reviews
2 - Poor 9%
Rating 1 - Terrible. 45 out of 980 reviews
1 - Terrible 5%

3.8/5

Cleanliness

4.0/5

Staff & service

3.7/5

Amenities

3.8/5

Property conditions & facilities

2/5 Poor

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I don’t normally write poor reviews but we had an issue with our room (I gave them my word that I wouldn’t cause an issue with one but they seriously need to clean) and we had to end our stay early. The beds were hard as a rock, clear past water damage in our room and you could smell it every time you walked in the room. The room was not cleaned well behind beds and couches. Everyone was helpful EXCEPT for the General Manager who acted like he couldn’t help us or that their issue was an inconvenience for him. Even had another employee tell us he was usually rude to guests. Coming from 10 years in the Customer Service industry, that’s not okay. Wouldn’t give us a printout of the adjustments that were applied to us cutting our stay short when all he had to do was print a page out. Very unaware of 3rd party processes and transactions and how they applied to their establishment. Told us we needed to contact Expedia when they were the one’s who needed to handle it. I will never stay here again, but I hope others have a better experience.
Stayed 4 nights in Jun 2021

1/5 Terrible

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
During my stay I’ve experienced a serious of events that were unpleasant which disappointed me greatly. Firstly, at the time of my booking I was told that there was a complimentary hot breakfast for every guest and the first day of my stay I was only given a juice cup, a granola bar and a muffin. I was surprised because the selection given isn’t in any way a hearty hot breakfast and it wasn’t at all what you guys advertised in your web/booking page. I was more disappointed to know that everyday we were offer the same exact snacks! There wasn’t even a slight change in flavors or variety, everyday it was the same “breakfast”. As well, the hair dryer in my room was dirty, the shower curtain was stained and worn downed and the rug from the floor had an awful smell. On top of that, I was told that my room was going to be cleaned every third day of my visit (I booked an 8 day stay) and when the third day arrived my room wasn’t cleaned at all. The staff just changed the trash bags and towels which in numerous occasions they left 1 clean towel or no towel at all (no rug, no extra towels, nothing) for long hours! The two times that I called the front desk in regards of the room maintenance, they were a bit rude when informing me of the housekeeping “schedule”. My room was never fully cleaned during my stay. The machines in the laundry room didn’t work at all. The washer left all of our clothes extremely wet and the dryer didn’t dry them at all after two whole cycles. Also, there were
Stayed 8 nights in Jun 2021

4/5 Good

Liked: Staff & service
it was fair trip
Stayed 5 nights in Jun 2021

3/5 Okay

Traveled with family
Disliked: Cleanliness, amenities
With this hotel you get what you pay for! Musty smell in room. We received clean towels by trash was only removed once in a five day stay and beds were never made. They advertise breakfast but you have to ask for it which ends up being a small juice cup, muffin and breakfast bar. Pool was nice and refreshing after a long day at the park. The hotel is 2 minutes from universal and only about 15 from Disney. You are right off the interstate 4. Restaurant are close by and some you could walk to. So if you just want a cheap place to stay to sleep it is a bargain.
Stayed 4 nights in May 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great and clean
Stayed 5 nights in May 2021