Ratings based on 81 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
5.0 Room comfort
3.9 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler
Posted Mar 27, 2024 on Expedia
I didn’t realize the pool was under construction, very dusty, the gym was very limited with equipment and one out of two elevators was out of service so a lot of wait time…so I paid way to much for my accommodations
by A verified traveler
Posted Mar 26, 2024 on Expedia
Other than the remodeling the pool. Beautiful rooms
Comment from Hotel Management
Mar 27, 2024 by Diana- Director of Front Office, Hotel Management
Thank you so much! We hope to see you again soon.
by A verified traveler
Posted Mar 26, 2024 on Expedia
Comment from Hotel Management
Mar 27, 2024 by Yomaris, Hotel Management
Dear Valued Guest,Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back!Regards and B Safe!
by A verified traveler
Posted Mar 26, 2024 on Expedia
Hotel is currently under construction, laundry facility and pool area was closed, only one elevator was working which was not good as you were waiting 30 minutes to leave the hotel during mornings! Staff were friendly, good breakfast at restaurant at the hotel but it is a la cart (no option as continental or buffett). Great location to Disney spring or parks via hotel shuttle if need for a fee, self parking $25 or vallett $35, should be complimentary in my opinion, for some people rooms may be little noisy due a location by highway and hotel need some upgrade. Overall happy with stay for that price.
Comment from Hotel Management
Mar 26, 2024 by Diana- Director of Front Office, Hotel Management
Thank you very much for your feedback. We apologize for the inconveniences you encountered and we truly appreciate your good comments.
by A verified traveler
Posted Mar 26, 2024 on Expedia
Very close and easy access to Disney Springs.
Comment from Hotel Management
Mar 26, 2024 by Diana- Director of Front Office, Hotel Management
Thank you so much, we hope to see you again soon.
by A verified traveler
Posted Mar 26, 2024 on Expedia
Staff was amazing.
Comment from Hotel Management
Mar 26, 2024 by Diana- Director of Front Office, Hotel Management
Thank you so much, that means a lot to us. We hope to see you again soon!
by A verified traveler
Posted Mar 25, 2024 on Expedia
Room was dirty. Wouldn’t recommend.
by A verified traveler
Posted Mar 25, 2024 on Expedia
Very clean and well maintained hotel. Only issues I had was that only 1 elevator was working but they did allow us to use the service elevators. Also, I didn’t know the pool was closed for maintenance until after I booked and paid, that was annoying. I would have booked somewhere else if I had known I would have to cross the Main Street with my kids to swim or drive over and back with wet clothes on. That was an inconvenience to us so we didn’t go swimming while staying there. Good thing about that is that we only reserved 1 night.
Comment from Hotel Management
Mar 25, 2024 by Yomaris, Hotel Management
Thank you for taking a moment to share your feedback about your recent stay with us. Please accept our sincere apologies for not meeting or exceeding your expectations. We hope you give us a second chance whenever your travels bring you back to Orlando, so we can improve your impression of our hotel. Best Regards and B Safe
by A verified traveler
Posted Mar 25, 2024 on Expedia
Super good facility
Comment from Hotel Management
Mar 25, 2024 by Yomaris, Hotel Management
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back! Regards and B Safe!
by A verified traveler
Posted Mar 25, 2024 on Expedia
The pool was under renovations and we weren't notified. The need was the most uncomfortable I've ever slept in.. no hangers in the closet, no extra sheets for the sofa and housekeeping said they would bring and never showed. A lot of money for inconvenience
Comment from Hotel Management
Mar 25, 2024 by Yomaris, Hotel Management
Thank you for taking a moment to share your feedback about your recent stay with us. Please accept our sincere apologies for not meeting or exceeding your expectations. We hope you give us a second chance whenever your travels bring you back to Orlando, so we can improve your impression of our hotel. Best Regards and B Safe