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Hotel Cheribourg, an Ascend Collection Hotel

4.0 star property
Families and adventurers find balance at this retreat with spa treatments, outdoor activities, and all-ages amenities for a refreshing escape.

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Photo gallery for Hotel Cheribourg, an Ascend Collection Hotel

Dining - Hotel Cheribourg, an Ascend Collection Hotel (Orford)
Bar (on property) - Hotel Cheribourg, an Ascend Collection Hotel (Orford)
Exterior - Hotel Cheribourg, an Ascend Collection Hotel (Orford)
Exterior - Hotel Cheribourg, an Ascend Collection Hotel (Orford)
Executive suite - main pavilion | Private spa tub - Hotel Cheribourg, an Ascend Collection Hotel (Orford)
Located near the convention center, Hôtel Chéribourg welcomes families and adventure enthusiasts. Relax on the outdoor pool deck, explore nearby skating rinks or hiking trails, and enjoy spa treatments. Kids have dedicated spaces with a playground and arcade room.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Non Smoking (Efficiency)

Room, 1 Queen Bed with Sofa bed, Non Smoking (Efficiency) | Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 Queen Bed with Sofa bed, Non Smoking (Efficiency)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds, Non Smoking (Garden Side)

Standard Room, Multiple Beds, Non Smoking (Garden Side) | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, Multiple Beds, Non Smoking (Garden Side)

  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking (Efficiency)

Suite, 1 Queen Bed with Sofa bed, Non Smoking (Efficiency) | Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Non Smoking (Efficiency)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed, Non Smoking

Standard Room, 1 Double Bed with Sofa bed, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Located in Orford, Hotel Cheribourg, an Ascend Collection Hotel is connected to the convention center. Centre d’Arts Orford and Vieux Clocher are cultural highlights, and some of the area's landmarks include Merry House and Magog River Gorge. Traveling with kids? Consider Blue Lavender Farm and Labyrinthe Magog. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and snowmobiling. Visit our Orford travel guide
Map
2603 Chemin Du Parc, Orford, QC, J1X8C8

What's nearby

  • Mont-Orford National Park
    Mont-Orford National Park
    8 min walk - 0.5 miles
  • Club de Golf du Mont Orford
    Club de Golf du Mont Orford
    3 min drive - 1.4 miles
  • Mont Orford Ski Area
    Mont Orford Ski Area
    6 min drive - 3.9 miles
  • 0_7005562
    Memphremagog Lake Beach
    8 min drive - 4.5 miles
  • Centre d’Arts Orford
    4 min drive - 1.6 miles

Getting around

  • Newport, VT (EFK-Newport State)
    46 min drive

Restaurants

  • Tim Hortons
    8 min drive
  • L'eggspresso
    8 min drive
  • Cafe Nouveau Peking
    7 min drive
  • Koz
    7 min drive
  • Tim Hortons
    8 min drive

About this property

Hotel Cheribourg, an Ascend Collection Hotel

Upscale family-friendly hotel connected to the convention center
A terrace, a garden, and a playground are just a few of the amenities provided at Hotel Cheribourg, an Ascend Collection Hotel. Adventurous travelers may like the ice skating and hiking/biking at this hotel. Treat yourself to a manicure/pedicure, a body treatment, or a body scrub at the onsite spa. Free in-room WiFi is available to all guests, along with an arcade/game room and laundry facilities.
Additional perks include:
  • A seasonal outdoor pool and an indoor pool, along with sun loungers and pool umbrellas
  • Free self parking
  • Free bicycle rentals, an outdoor tennis court, and air hockey
  • Tour/ticket assistance, wedding services, and a 24-hour front desk
  • Guest reviews say great things about the family-friendly amenities and helpful staff
Room features
All 124 rooms include comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with cable channels
  • Refrigerators, coffee/tea makers, and housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Air hockey
  • Arcade/game room
  • Billiards/pool table
  • Foosball table
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Gym
  • Hiking/biking trails
  • Hot tub
  • Ice skating
  • Indoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Children's games
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 17,997 square feet of conference space
  • Business center

Outdoors

  • Garden
  • In a provincial park
  • On a lake
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1970
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 9 to May 1:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 20.0 per night
Cribs (infant beds) are available for CAD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: CAD 8.63 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 10.0 per night
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 2026-12-31, 044321

We should mention

The seasonal pool will be open from May to September
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the hot tub, and guests under 15 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Chéribourg
Cheribourg Hotel Magog
Cheribourg Hotel Orford, Quebec, Canada
Chéribourg Orford
Hôtel Chéribourg
Hôtel Chéribourg Orford
Hôtel Chéribourg Hotel
Hôtel Chéribourg Orford
Hôtel Chéribourg Hotel Orford

Frequently asked questions

Does Hotel Cheribourg, an Ascend Collection Hotel have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. The pool is closed seasonally each year from January 9 to May 1.

Is Hotel Cheribourg, an Ascend Collection Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Cheribourg, an Ascend Collection Hotel?

Check-in begins at 6:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Cheribourg, an Ascend Collection Hotel?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel Cheribourg, an Ascend Collection Hotel located?

This family-friendly Orford hotel is located on a lake, within 1 mi (2 km) of Mont-Orford National Park, Centre d’Arts Orford, and Club de Golf du Mont Orford. Mont Orford National Park - Lake Stukely Visitors Center and Au Vignoble d’Orford are also within 2 mi (3 km).

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Reviews

Hotel Cheribourg, an Ascend Collection Hotel Reviews

8.2

Very Good

8.0

Cleanliness

8.0

Amenities

8.6

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 506 out of 1202 reviews
Rating 8 - Good. 386 out of 1202 reviews
Rating 6 - Okay. 196 out of 1202 reviews
Rating 4 - Poor. 71 out of 1202 reviews
Rating 2 - Terrible. 43 out of 1202 reviews

Reviews

Verified

10/10 Excellent

Ivana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities! Great for family
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Aksiniya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stand with kids.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Daphne

The whole hotel was great. Kids had a blast. Parents got to relax with the kids staying entertained. Highly recommended for a few days in spring break!
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Robert

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The hotel needs an upgrade, but it was still a fun place for the kids. Many amenities for the kids to play with. The staff were friendly and helpful.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

farhad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for kids they enjoy. Have lots of games
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Kathy

No Frills Hotel. Check in was fast. Rooms was pretty standard and showing wear and tear. Walls are thin so expext noise from neighbouring rooms. Okay for one night passing through on a ski trip.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Ivana

Liked: Cleanliness, staff & service, amenities
We liked this hotel for the kid friendly facilities and friendly staff. Rooms are large but basic and older, but beds were comfortable for us.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Annette

Liked: Cleanliness, staff & service, amenities
Yes the room was very nice. Staff was very helpful
Stayed 1 night in Dec 2025
Verified

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with families
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Jack

Liked: Cleanliness, amenities, property conditions & facilities
Great for families and respectable adults. 10/10 besides how much chlorine was in pool & hot tub. Sauna is amazing. Definitely coming back
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Etienne

Liked: Cleanliness, amenities
Room was clean and not to dated. Didn't really interact with any staff but the receptionist was great. Easy parking and EV chargers ($).
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Ilana

Liked: Amenities
Very kid friendly and nice staff
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service quality and experience
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family loved our stay. The rooms were clean and comfortable. My kids loved the play area and the pool. They said it was their favorite hotel ever. We also visited the animals in the courtyard and my kids were delighted to watch the critters. Great stay at a great price!
Stayed 1 night in Oct 2025
Verified

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay. Outdoor pool with spa and indoor pool with spa a good bonus. The kids area was wonderful, definitely a great asset for this hotel.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Sébastien

Liked: Cleanliness, amenities, property conditions & facilities
Did enjoy my room and the little village alike style. Room was very quiet. A bit hard to heat the room but got the right température after an hour. Overall experience is very good.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Situated near Mount D'Orford. Room was quaint. Buildings were a little dated and could use some maintenance, but they were clean and comfortable. We enjoyed the fact that they had a duck pond and farm animals. We loved the area and had a wonderful hike at Marais de la riviere aux cerises.
Stayed 4 nights in Oct 2025
Verified

6/10 Okay

Nathalie

The hotel need a little bit of love. Theres is three or fours stairs when you go down to the playground area in need to be fixed. The kids zone also need to be fixed. The tables (air hockey, soccer tables and the society play was in bad shape). Kids had fun at the pool area and the cinema zone also in the monkey area (which I pray to be safe) regardless of the rest of the playground.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Claude

Liked: Cleanliness, staff & service, property conditions & facilities
Safe and quiet
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Leander

Liked: Staff & service, amenities, property conditions & facilities
Nice property and bungalows. Friendly staff. Rooms look old and would need a renovation to deserve 4 stars
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Daniel

Liked: Cleanliness, staff & service
Clearly a Hotel past it’s Heydays. In need of renovations. Close to interesting dining options and outdoor activities
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Mandy

Disliked: Cleanliness, staff & service, amenities
It was interesting that this was the first resort in the area. They had beautiful gardens. But the facilities are old and worn. The cleanliness of the property was not good. I suppose the price was okay considering.
Stayed 6 nights in Jul 2025
Verified

8/10 Good

Krista

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room, hot water issues

We had a good stay here for the most part--room was clean, comfortable, and spacious, and it was great to have laundry facilities available. Staff were mostly helpful and polite; however, we had issues with hot water in our room, sometimes having to let it run for more than fifteen minutes before we got hot water, and when I called the front desk to let them know I was told that this was "impossible." Otherwise it was a very positive experience.
Stayed 3 nights in Jul 2025
Verified

4/10 Poor

Jean M

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
What hotels bills credit cards right away these days and doesn't allow changes or cancellations? Tried to cancel a few minutes after i booked it, but credit cards was billed right away and i would have lost all money. I'm sure this property was very nice at one point, but was not kept up very well and shows its age. Room was large size, good and fairly quiet A/C. Small TV with no channel guide or cable information, mildew in the tub and hard water (not filtered), with below par toiletries, no microwave, stucco falling off the walls on the outside, and staff not very friendly, and even rude when asked for assistance. We stayed 5 days and room service was inexistant. Our room was never cleaned. We contacted the front desk to ask them to clean the room and refresh towels etc after the forth day and all they did is emptied the garbage cans, no fresh towels or replaced the bed sheets. The only nice thing about this hotel and our stay is that it's located in a pristine area, but i will not go back to that hotel nor recommend it to anyone...
Stayed 5 nights in Jul 2025