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Sterling Ooty Fern Hill

4.0 star property
Travelers find a peaceful mountain escape where they can sip coffee surrounded by natural beauty or unwind in the steam room after a day of exploring

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Photo gallery for Sterling Ooty Fern Hill

Front of property - evening/night - Sterling Ooty Fern Hill (Ootacamund)
Restaurant - Sterling Ooty Fern Hill (Ootacamund)
43-inch LED TV with cable channels - Sterling Ooty Fern Hill (Ootacamund)
Lobby - Sterling Ooty Fern Hill (Ootacamund)
Valley View Premier Room with Balcony | Iron/ironing board, free WiFi, bed sheets, wheelchair access - Sterling Ooty Fern Hill (Ootacamund)
Sterling Ooty Fern Hill offers a quiet mountain retreat with free full breakfast. Guests can stroll through the garden, enjoy coffee at the on-site cafe, or relax on the terrace with mountain views. End your day perfectly with a steam room session.

Reviews

7.0 out of 10
Good

Popular amenities

  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Classic Room

Iron/ironing board, free WiFi, bed sheets, wheelchair access

Classic Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Valley View Premier Room

Iron/ironing board, free WiFi, bed sheets, wheelchair access

Valley View Premier Room

8.0 out of 10
Very good
(2 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Privilege Suite

Privilege Suite | Iron/ironing board, free WiFi, bed sheets, wheelchair access

Privilege Suite

  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Valley View Premier Room with Balcony

Valley View Premier Room with Balcony | Iron/ironing board, free WiFi, bed sheets, wheelchair access

Valley View Premier Room with Balcony

  • Sleeps 3
  • 1 King Bed

View all photos for Valley View Privilege Suite With Balcony

Valley View Privilege Suite With Balcony | Iron/ironing board, free WiFi, bed sheets, wheelchair access

Valley View Privilege Suite With Balcony

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Bed room Family Suite

Iron/ironing board, free WiFi, bed sheets, wheelchair access

2 Bed room Family Suite

  • 58 sq m
  • Sleeps 6
  • 1 King Bed OR 1 Queen Bed

View all photos for 2 Bed room Family Suite with valley view

Iron/ironing board, free WiFi, bed sheets, wheelchair access

2 Bed room Family Suite with valley view

  • 1 bedroom
  • Sleeps 6
  • 2 King Beds

About the neighborhood

Located in Fern Hill, a neighborhood in Ootacamund, Sterling Ooty Fern Hill is in the mountains. Lady Canning's Seat and Second World War Memorial Pillar are local landmarks, and some of the area's attractions include Diyanamyam Mutt and Ooty Rose Garden. Thread Garden and Government Botanical Gardens are also worth visiting. Visit our Ooty travel guide
Map
73, Kungah House Road, Fern Hill, Ootacamund, Tamil Nadu, 643004

What's nearby

  • Ooty Rose Garden showing flowers and a park
    Ooty Rose Garden
    16 min walk - 0.9 miles
  • 0_151259661
    Ooty Lake
    19 min walk - 1.0 mile
  • Lady Canning's Seat
    6 min walk - 0.4 miles
  • Sri Mariamman Temple
    11 min walk - 0.6 miles
  • Mudumalai National Park
    16 min walk - 0.9 miles

Getting around

  • Ooty Udhagamandalam Station
    16 min walk

Restaurants

  • Shinkows Chinese Restaurant
    3 min drive
  • Blooming Garden Cafe
    3 min drive
  • Adyar Anandha Bhavan
    3 min drive
  • Fortune Hotel Sullivan Court
    3 min drive
  • Hotel Taj
    18 min walk

About this property

Sterling Ooty Fern Hill

Upscale hotel located in Fern Hill
An airport shuttle, a terrace, and a coffee shop/cafe are just a few of the amenities provided at Sterling Ooty Fern Hill. For some rest and relaxation, visit the steam room. In addition to a garden and a playground, guests can connect to free in-room WiFi.
Other perks include:
  • Free self parking and valet parking
  • A roundtrip airport shuttle (surcharge), a ballroom, and a banquet hall
  • Barbecue grills, luggage storage, and smoke-free premises
Room features
All 175 rooms have comforts such as 24-hour room service, as well as perks like free WiFi and free bottled water.
More amenities include:
  • 2 bathrooms with tubs or showers and free toiletries
  • 43-inch LED TVs with cable channels
  • Wardrobes/closets, coffee/tea makers, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Playground
  • Steam room

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • 2 private bathrooms
  • Bathtub or shower
  • Free toiletries
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of INR 2360 per pet, per night
Welcoming dogs only
2 total (up to 66 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: INR 2360 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Fernhill Sterling
Fernhill Sterling Ooty
Ooty Fernhill Sterling
Ooty Sterling Fernhill
Sterling Fernhill
Sterling Fernhill Hotel
Sterling Fernhill Hotel Ooty
Fern Hill Sterling Holidays RESORT
Sterling Ooty Fernhill
Sterling Fernhill Ooty Hotel
Sterling Fernhill Hotel Ootacamund
Fern Hill Sterling Holidays
Sterling Fern Hill Hotel
Ooty Fern Hill Sterling Holidays RESORT
Ooty Fern Hill Sterling Holidays
Sterling Ooty Fern Hill Hotel
Sterling Ooty Fern Hill Ootacamund
Sterling Ooty Fern Hill Hotel Ootacamund

Frequently asked questions

Is Sterling Ooty Fern Hill pet-friendly?

Yes, Sterling Ooty Fern Hill allows dogs (limit 2 total) with a maximum weight of up to 66 lbs per pet. There's a fee of INR 2360 per pet, per night.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Sterling Ooty Fern Hill?

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM. After-hours check-in is not available.

What time is check-out at Sterling Ooty Fern Hill?

Check-out is at 11:00 AM.

Does Sterling Ooty Fern Hill provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Sterling Ooty Fern Hill located?

Located in Fern Hill, this hotel is within a 10-minute walk of Lady Canning's Seat and Second World War Memorial Pillar. Muniswarar Temple and Nilgiri Mountain Railway are also within 1 mi (2 km). Ooty Udhagamandalam Station is 16 minutes by foot.

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Reviews

Sterling Ooty Fern Hill Reviews

7.0

Good

7.6

Cleanliness

7.0

Location

7.2

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 19 out of 74 reviews
Rating 8 - Good. 23 out of 74 reviews
Rating 6 - Okay. 13 out of 74 reviews
Rating 4 - Poor. 11 out of 74 reviews
Rating 2 - Terrible. 8 out of 74 reviews

Reviews

Verified

10/10 Excellent

Ashwini

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes very good
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

RAJESH

Disliked: Amenities, property conditions & facilities
It's beautiful from outside but horrible inside Staff is useless and hopeless Amenities is very old, drain clogged every single day. Hot water is an issue. Tv not working and power cut anytime
Stayed 5 nights in Jan 2026
Verified

6/10 Okay

Neha

Liked: Cleanliness, staff & service, property conditions & facilities
Food was overpriced and not worth the money, I spent 2800 per person for dinner and still got very bad food. Disappointed w.r.t. food and its pricing.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

theja

Excellent Service
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

RONAK B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best Hotels with Best scenic view. Lots of Indoor games along with Adventure sports within Hotel Campus. Manojit was very helpful and very humble. Our food request was well taken care and overall experience was excellent.
Stayed 2 nights in Jan 2022
Verified

6/10 Okay

Yagnesh

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Access road is really bad, Hot water is not available for the second person, need to wait 25 minutes to get enough hot water for the next person. All glasses for drinking water had a faint smell of kerosene. Great location, superb views, excellent breakfast and dinner buffet.
Verified

4/10 Poor

Hemanth

Disliked: Property conditions & facilities

Average stay experience

The choice of room provided to us was very average for the pricing. After spending 10k for a night we expect a balcony at the least. The room was big though. The view from the room was not that great. The kitchen closes at 3 pm with limited food options, taste wasn't great either.
Stayed 1 night in Nov 2022
Verified

6/10 Okay

Deepti

Liked: Cleanliness, staff & service, amenities
Location is good. Relationship manger started with his sales pitch even before I had checked in. Despite requesting to take this up later as I was tired, he continued to keep pitching. Cleanliness wasn't great and despite having a Premium suite the room had no view. Overall no value for money
Stayed 2 nights in Apr 2023
Verified

2/10 Terrible

Himani

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The services was pathetic. Most of the area was booked for private parties so we couldn't go anywhere. It was like staying in a hotel and not resort. Also, during checkout they took more amount from us. When I checked it, and asked for a refund, they said they have initiated the refund. But I never got it back. They are just thiefs who show you the correct bill. But in final bill which they don't show you they add many bills twice.
Stayed 1 night in Mar 2024
Verified

6/10 Okay

Aseem

Disliked: Staff & service, room comfort

A mixed bag of good, bad and ugly

The stay was a mixed bag really. While the location of the resort is excellent, the roads leading up to the resort are terrible. The same goes for the staff, a mixed bag. Some staff members were very kind and courteous while others were not. There were 3 of us staying in your privilege suite and I called in to request an additional duvet 3 times. The duvet was not provided and the Housekeeping, as well as the front desk, stopped answering calls from my room. Now, this behaviour will ensure that I do not ever come back despite a few good people working in your resort who were very kind and helpful throughout our stay.
Stayed 2 nights in Oct 2022
Verified

2/10 Terrible

Deepak

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT BOOK THIS PROPERTY - NOT EVEN MATCH 2 star STANDARD. Recently stayed here with family for 2 days. To start with no staff to help in checkin process or luggage, have to ask multiple times. Then, room allocated was a pathetic dirty room with no view -- unless they consider teenshade as a view. Nothing, happened even after complaint, just the false promise to get the room changed next day (I already arrived in evening, then to pack luggage next morning doesnt make sense at all). Cherry on the cake was -- TV not working, kettle not working, for room service u have to wait for hours for just getting water refill. Bathroom drains were blocked. And, best part they serve in room food in disposable like pizza delivery which though was just coming from one floor below but was served cold with very high price. I have stayed in other Sterling properties during same trip as well in past, they are good but this property definetly has some issue so pls refrain from booking this unless u want to spoil ur holiday.
Stayed 2 nights in Dec 2023
Verified

6/10 Okay

Rohini

Disliked: Cleanliness, staff & service
Dinner buffet is too crowded. Delay in response of staff for anything.
Stayed 2 nights in Jun 2022
Verified

10/10 Excellent

Neha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very Nice Property

Proverty is very Nice and hospitality is very good
Stayed 1 night in Nov 2021
Verified

2/10 Terrible

Sampath

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Absolutely horrible horrible access routes to this hotel. Pick any other place.
Stayed 2 nights in Oct 2021
Verified

10/10 Excellent

nilesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location
Stayed 1 night in Feb 2020
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Access road to the property was horrible and similar was the parking situation. It took more than 45 minutes to get my car out. Room charges were exorbitant. The mattress was 'spring type' and hurt the back. Floor boards were squeaky. Staff was very helpful, especially the duty manager Mr. Arun. Food quality was great with a lot of variety.
Stayed 2 nights in Aug 2019
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not a good one, basic amenities were not provided like hand towels, washroom was flooding though corrected later, very slow service restaurant
Stayed 4 nights in Dec 2018
Verified

4/10 Poor

Gaurav

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
The stay was not comfortable at all. 1. The rooms given to us didn't had a tea kettle and the room service didn't delivery tea as they were short of staff. 2. Got the TV working after multiple complaints. 3. Request for room heater was fulfilled after full 24 hrs of request 4. And to make the things ever more terrible, the security guard opened the side door of the room and came into our room at 11pm without even knocking or informing us. Ridiculous.. and to top it all answer given was that they were just checking the door lock
Stayed 2 nights in Dec 2018
Verified

8/10 Good

Verified traveler

Liked: Staff & service
Peaceful and relaxed place . Great food and staff General cleanliness was poor. Rooms were not cleaned on time . Bathroom was moldy
Stayed 2 nights in Dec 2018
Verified

8/10 Good

ARINDAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family visit

Great stay
Stayed 2 nights in Nov 2018
Verified

6/10 Okay

Davinder

Liked: Cleanliness
Disliked: Property conditions & facilities

Crowded Ooty

Ooty town and the surrounding slopes (other than tea gardens) are littered with plastic and garbage. Nightmare traffic, poor road maintenance, and surging crowds - not what you expect at a getaway hill destination. Fern Hill resort was mixed - crowded, little noisy. The facility is clean, but needs better maintenance. The plumbing needs an upgrade, the TV didn't work, the window stays were broken. The espresso machine was not working for many days.
Verified

4/10 Poor

Ken

Disliked: Property conditions & facilities

Disappointed.

Felt like a prison. 5km from town. No pool, nothing to they arranged a pickup but the taxi was no show which caused too much stress
Verified

6/10 Okay

Praveen

Liked: Staff & service
Disliked: Cleanliness

Average Hotel Experience

A very average stay to sum it up. Property - A very nice property far removed from the bustle of the city. Just about the only plus I must say. Rooms - Rooms are of decent size with good views. But upon checking-in I was told that the Hotel does not provide any toiletries. When I requested for Soaps, Shampoos etc., I was told to use the Shower gel instead. They finally provided me with the items after a lot of haggling. Also, special mention is to be made regarding the soiled and dirty linen/towels that they provided even after repeated complaints. Dining & Restaurant - The quality of food is below par. The breakfast buffet is barely passable and there aren't a lot of options to go A la carte even at dinner time. The dishes are inconsistent. Stayed there for a week and I ordered mutton dishes(Indian) on most of the days and at times I was served a different dish on different days even though I ordered the exact same Mutton Masala. It was also amusing to be told by different waiters that mutton was unavailable on some occasions. They would somehow oblige to check with the chef after I inform them that I did have mutton the previous day. Then there are the live counters that have people apologizing that they would try to make a dosa when you ask for one. Wonder why inexperienced chefs are preparing food that they aren't comfortable with. Service was commendable though and a few of the waiters like Radhakrishnan, Ramesh provided excellent service.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would have been happy to give a 5 star!

An excellent property and I think it is one of the best locations in Ooty. Hotel staff are courteous. I would have been very happy to give a 5 start to this hotel. But, they need to improve in their house keeping and check the room appliances throughly before allotting it to the guest. The toilet flush went bad twice, the room heater stopped working on the first day. Yes, the staff attended to those complaints. But, on holiday, who would like to register complaints early in the morning that the flush stopped working, that too twice within a period of 4 days!? In spite of this, I liked the place very much, its location, serene beauty of wide valley that one can enjoy from the window also.
Verified

8/10 Good

Pavithra

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Decent stay

We were in Ooty for three nights and four days. Wanted to stay at the Sterling close to race course, but booked Fern Hill by mistake. But there was not much to regret. In fact it worked out great. We were able to take the cabs (arranged by Sterling) to the city as well as stay away from the pollution of Ooty at night. This place is more suited for families with kids/small children. We went during christmas 2015 and the noise of the kids kept us awake for longer than we wanted. Definitely recommend for family with kids. Not recommended for business travelers (no wifi in the room and distance from the city); not recommended for couples without kids.