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Sinclairs Retreat Ooty

Property class: 3.5

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Photo gallery for Sinclairs Retreat Ooty

An outdoor dining area with tables set for two, surrounded by wicker chairs, and overlooking a landscaped garden with a view of distant hills. - Sinclairs Retreat Ooty (Ootacamund)
A spacious indoor area with a large table for playing chess, several chairs, and a view of the gym through large windows. - Sinclairs Retreat Ooty (Ootacamund)
A dining area with large windows, wooden furniture, and a view of a landscape. - Sinclairs Retreat Ooty (Ootacamund)
A spacious living room with a large window, a bookshelf, and two sofas. - Sinclairs Retreat Ooty (Ootacamund)
A modern hotel with a spacious courtyard, multiple guest rooms, and a well-lit entrance. - Sinclairs Retreat Ooty (Ootacamund)
A free breakfast buffet, a terrace, and a coffee shop/cafe are just a few of the amenities provided at Sinclairs Retreat Ooty. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with a garden and a playground.

Reviews

6.4 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym
  • Business services

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Room options

View all photos for Deluxe Room

A hotel room with a large bed, a sofa, a chair, and a small table.

Deluxe Room

  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Premier Room, 1 Double Bed

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Premier Room, 1 Double Bed

  • Valley view
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room

A hotel room with a bed, a sofa, a chair, a bedside table, and a window with curtains.

Superior Room

  • 32 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Suite

A hotel room with a bed, a desk, a chair, a television, and a potted plant.

Deluxe Suite

  • Valley view
  • 47 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Exclusive Room

A hotel room with a bed adorned with rose petals, a television on the wall, a seating area with a table and chairs, and a small kitchenette.

Exclusive Room

  • 83 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

About the neighborhood

Located in Ootacamund, Sinclairs Retreat Ooty is in the entertainment district and near a train station. Raj Bhavan and Nilgiri Mountain Railway are local landmarks, and the area's natural beauty can be seen at Mudumalai National Park and Mudumalai National Park. Traveling with kids? Consider Wax World and Government Botanical Gardens. Take an opportunity to explore the area for outdoor excitement like mountain biking and other activities like safari tours. Visit our Ooty travel guide
Map
Gorishola Road, Ootacamund, Tamil Nadu, 643 001

What's nearby

  • A lush garden with a large tree covered in vines, a pond with lily pads, and a circular flower bed.
    Government Botanical Gardens
    7 min drive - 2.2 miles
  • A rose garden with a plaque, red roses, and a mountainous background.
    Ooty Rose Garden
    8 min drive - 3.1 miles
  • A calm river with boats docked on the shore, surrounded by dense trees and a clear sky.
    Ooty Lake
    10 min drive - 3.7 miles
  • Wax World
    6 min drive - 1.6 miles
  • Mudumalai National Park
    8 min drive - 3.1 miles

Getting around

  • Kateri Station
    33 min drive

Restaurants

  • Adyar Anandha Bhavan
    6 min drive
  • The Planters Paradise
    6 min drive
  • Accord Highland Hotel
    5 min drive
  • Domino's Pizza
    6 min drive
  • Blooming Garden Cafe
    8 min drive

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  • Parking included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle (surcharge)
  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Hosted evening meal available daily for a fee of INR 1,300; reservation required
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Free children's club
  • Gym
  • Library
  • Playground

Family friendly

  • Arcade/game room
  • Free children's club
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • Business center
  • Conference center (5,195 square feet of space)

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (55 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Designated smoking areas
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Ceiling fan
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 1800.0 per day

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Airport shuttle fee: INR 7000 per vehicle (maximum occupancy 4)
  • Rollaway bed fee: INR 1800.0 per day
  • Hosted evening meal: INR 1300

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
A car is recommended for transportation to and from this property

Frequently asked questions

Is Sinclairs Retreat Ooty pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Sinclairs Retreat Ooty?

Check-in start time: noon; Check-in end time: anytime.

What time is check-out at Sinclairs Retreat Ooty?

Check-out is at 10 AM.

Does Sinclairs Retreat Ooty provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel. A fee of INR 7000 per vehicle applies.

Where is Sinclairs Retreat Ooty located?

This family-friendly Ootacamund hotel is located in the mountains, within 2 mi (3 km) of Wax World and Muniswarar Temple. Ooty Rose Garden and Government Botanical Gardens are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sinclairs Retreat Ooty Reviews

6.4

6.6

Cleanliness

7.4

Location

7.0

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 15 out of 78 reviews
Rating 8 - Good. 23 out of 78 reviews
Rating 6 - Okay. 12 out of 78 reviews
Rating 4 - Poor. 14 out of 78 reviews
Rating 2 - Terrible. 14 out of 78 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lawn ground is pretty good and the view is nice. There is kind of a club house in the lower floor with kids section and indoor games.
Stayed 2 nights in Mar 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I checked in the room had prior guest’s trash and the bed and bathroom smelled terrible. The couch had blood stains. Gave my laundry to be cleaned and it came back stinking like urine. The food was also bad.
Stayed 4 nights in Jan 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Unclean property, dirty toilets, noisy rooms, please do not stay here at all. it's nothing like it shows on the photos.
Stayed 3 nights in Jul 2026
Verified review

2/10 Terrible

Liked: Cleanliness
I wanted to tell the cons. first 1.) Property is away from ooty town. You need ken vehicle 2.) You cant have outside food, you will be forced to eat hotel food, there are no any varieties and very pathetic taste and dishes. I will give 2/10 for food and its overpriced 3.) The road to this hotel from ootty is in pathetic condition 4.) Room service and e evrything closes by 10 so if you have party with friends and want something..no options as no outside food and no inside
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
View from the room is amazing , but the when we opened the washroom door there was a strange awful odor in the washroom, the in room dining menu sucks it’s barely any menu … the breakfast was good with so many options …. The staff were great in greeting , but the room lacks so many amenities, no iron , no hot water 24/7 , no fridge , on some occasions our room service was horrible we had to call like 3 times to enquire about the order ….. it’s barely a 3 star resort …..
Stayed 4 nights in Apr 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff, clean and luxurious interiors

Pleasant stay , we enjoyed. Most important highlight was friendliness of all the staff. Clean and luxurious room. Food is nice with little variety to offer.
View from our room at sinclair
Stayed 3 nights in Apr 2022
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Place not as stated

Hotels.com should not advertise this hotel. Services are very limited. Place is not 1.6 Km from Ooty center. It is nearly 7 KM. Maps does have the right direction. I think i should be refunded part of my cost. Would not recommend to friends.
Stayed 1 night in Mar 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort

Worst experience

Not worth the money
Stayed 2 nights in Dec 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
The property looks very pretty and has a nice view of the city. sadly our stay was a bit disappointing as we had chosen this hotel due to it having a spa. they never advised in advance that the spa was closed for renovation. so we payed a much higher price for a hotel that had no spa or internet. the internet did not work during our entire stay. considering some of the phones did not get a signal at the property, that mean being out of touch and not being able to research places to see. so overall a disappointing stay. the only bright side is that the staff was very nice. in the future the hotel SHOULD list on it's website that it's spa is not working. honestly if we had been not as nice customers we would have had a fit over the false advertising.
Stayed 2 nights in Aug 2019
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities, room comfort

Beautiful Hotel at Beautiful place

The stay was excellent but few suggestions. They are lacking hair dryers in each room, they should have lights in cupboards. The kettles were not properly cleaned.
Stayed 3 nights in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very good,staff specially Front Office,House keeping Bharat are really good
Stayed 3 nights in Jun 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sinclair's --- The Wort Ever Hotel in Ooty

The Worst Ever Stay in My Life... Its the Worst Hotel in the Entire Ooty I had been stayed in this hotel from 28.05.2019 to 30.05.2019. The Rooms are very dirty, washrooms are looks like pubic toilets. No cleanliness in the entire hotel, the entire hotel looks like a cost cutting museum. The Restaurant is the worst part of the hotel, F&B manager Mr. Andrew is arrogant & have no command on the daily upkeep & cleanliness of the hotel. Overall its the worst ever stay in my life. Dont book this Hotel .
Stayed 2 nights in May 2019
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Great staff. Great location. Bathtub had no shower curtain. Breakfast was great. Property manager was responsive to our requests.
Stayed 2 nights in May 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Room comfort

Visit at Sinclairs Retreat.

Areas of improvement: food menu options, Internet was pretty bad in the hotel. And the hotel needs to have more directions to the hotel. Elevation and the gardens in the resort were wonderful.
Stayed 2 nights in May 2019
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort
It was good journey , good food and great people. They can give some attention to odour in lobby as well as corridor.
Stayed 3 nights in May 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Menu of Room sevices is very very limited. Although more items are required in the restuarant, they are not provided in the room.
Stayed 4 nights in Apr 2019
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Breathtaking location

Excellent location. Overpriced and the rooms need so much attention. For the price, not worthy. Service is really good and so is the food. Overall experience was good. Hope they seriously upgrade the rooms as they are really dull.
Stayed 4 nights in Apr 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All service are good and satisfied with service. Good property
Stayed 5 nights in Feb 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort
It was really a bad experience staying at Sinclairs.firstly the reception guy was unable to find the expedia voucher received from expedia.We waited for an hour before we could check in.On entering the room the bedsheets were all dirty and old.The pillow was too soft without any proper material in it .There were very less sockets and that too not working.The bathroom was quite small.Also to add was the disapoointing breakfast. It was a 2 star property at the rate of 4 star. Really a first time bad experience through Expedia.
Stayed 1 night in Jan 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort

Pathetic hotel except the scenery outside.

This hotel only looks good on the outside. Inside it’s crap and dirty. Beds are in horrible condition. Bathrooms are pathetic. Sinks only give u hot water and no warm water. When u shower, water leaks into the toilet and no soap holders. Hallways smell like toilet. One of the pathetic experience for me ever after paying 100$ a night.
Stayed 2 nights in Jan 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

It was amazing
Stayed 2 nights in Dec 2018
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Propreté douteuse, réservation pour une chambre de luxe au final une chambre sale, salle de bain pas propre, linge de toilette gris et abattant des toilettes cassé
Stayed 3 nights in Oct 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and stuff are extra ordinary. Hotel location is great.
Stayed 1 night in Aug 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and stuff are good. This is one of the best property in ooty
Stayed 1 night in Aug 2018
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort

Rooms were small and felt conjested

Rooms were small and were expensive With not that good view
Stayed 1 night in Jun 2018