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Gem Park Ooty

Property class: 4

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Photo gallery for Gem Park Ooty

An outdoor patio area with seating, a fireplace, and a view of the hills. - Gem Park Ooty (Ootacamund)
An indoor swimming pool with a lounge chair, a water feature, and safety signs. - Gem Park Ooty (Ootacamund)
A lobby with a fireplace, chandeliers, and wicker furniture. - Gem Park Ooty (Ootacamund)
A restaurant with a terrace, large windows, and a view of the outdoors. - Gem Park Ooty (Ootacamund)
A multi-story hotel with a red-tiled roof, a water feature in front, and a well-lit entrance. - Gem Park Ooty (Ootacamund)
Located close to Government Botanical Gardens and Ooty Rose Garden, Gem Park Ooty provides a terrace, shopping on site, and a coffee shop/cafe. Treat yourself to a manicure/pedicure or other spa services. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a playground.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available

Room options

View all photos for Deluxe Room

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Deluxe Room

7.0 out of 10
Good
(2 reviews)
  • Mountain view
  • 33 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room

A hotel room with a bed, bedside tables, a desk, a chair, a television, and a window with curtains.

Deluxe Room

  • Sleeps 3
  • Free WiFi

Room DELUXE

  • Sleeps 10
  • Free WiFi

TWIN DELUXE

  • Sleeps 4
  • Free WiFi

About the neighborhood

Located in Ootacamund, Gem Park Ooty is in the mountains. Some of the area's popular attractions include Government Botanical Gardens and Ooty Rose Garden. Traveling with kids? Don't miss Thread Garden. Visit our Ooty travel guide
Map
Sheddon Road, Near Collector Office, Ootacamund, Tamil Nadu, 643001

What's nearby

  • A church surrounded by dense forest.
    St. Stephen's Church
    8 min walk - 0.5 miles
  • A lush garden with a large tree covered in vines, a pond with lily pads, and a circular flower bed.
    Government Botanical Gardens
    11 min walk - 0.6 miles
  • A rose garden with a plaque, red roses, and a mountainous background.
    Ooty Rose Garden
    3 min drive - 1.1 miles
  • Union Church
    8 min walk - 0.5 miles
  • Mudumalai National Park
    2 min drive - 1.2 miles

Getting around

  • Ooty Udhagamandalam Station
    7 min drive

Restaurants

  • The Tea Factory
    6 min drive
  • Adyar Anandha Bhavan
    9 min walk
  • Sidewalk Cafe Ooty
    8 min walk
  • High Hill Tea
    6 min drive
  • Chocolate Museum
    5 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free covered valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: INR 750 for adults and INR 500 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Games
  • Health club
  • Indoor pool
  • Playground
  • Shopping
  • Table tennis
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms
  • Business center
  • Computer station
  • Conference center (3,197 square feet of space)

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Terrace

Spa

  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height bed
  • Low-height counter and sink
  • Low-height view port in door
  • Phone accessibility kit
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1994
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-cm LED TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in fee: INR 2500
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: INR 2500

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Indoor pool
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 1800.00 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (December 24) Gala Dinner per adult: INR 2750.00
  • Christmas Eve (December 24) Gala Dinner per child: INR 1500.00 (from 7 to 12 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: INR 4000.00
  • New Year's Eve (December 31) Gala Dinner per child: INR 2500.00 (from 7 to 12 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately INR 750 for adults and INR 500 for children
  • Early check-in fee: INR 2500 (subject to availability)
  • Late check-out fee: INR 2500 (subject to availability)
  • Rollaway bed fee: INR 1800.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 6:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Frequently asked questions

Does Gem Park Ooty have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 7:00 AM–6:00 PM.

Is Gem Park Ooty pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is free at this property.

What time is check-in at Gem Park Ooty?

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM. Early check-in is available for a fee of INR 2500 (subject to availability).

What time is check-out at Gem Park Ooty?

Check-out is at noon. Late check-out is available for INR 2500 (subject to availability).

Where is Gem Park Ooty located?

This family-friendly Ootacamund hotel is located in the mountains, within 1 mi (2 km) of Government Botanical Gardens and Ooty Rose Garden. Thread Garden is 2.2 mi (3.6 km) away. Ooty Udhagamandalam Station is 27 minutes by foot.

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Reviews

Gem Park Ooty Reviews

7.4

Good

7.4

Cleanliness

7.8

Location

8.0

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 11 out of 56 reviews
Rating 8 - Good. 25 out of 56 reviews
Rating 6 - Okay. 11 out of 56 reviews
Rating 4 - Poor. 9 out of 56 reviews
Rating 2 - Terrible. 0 out of 56 reviews

Reviews

Verified review

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great escape with great service. A bit out of town away from the noisy traffic, set in gorgeous surroundings. The room was very large and clean and beds were comfortable. Felt like 5 star. The bar and food options were good. Altogether a great stay where our every need was met.
Stayed 2 nights in Oct 2024
Verified review

6/10 Okay

Poorvi

Liked: Cleanliness, staff & service, amenities
Staff was hospitable but dining was not upto the mark. Food is extremely overpriced and is very average in taste. However, location of the property is very convinient.
Stayed 2 nights in Apr 2024
Verified review

6/10 Okay

Benjamin

Disliked: Cleanliness, property conditions & facilities
Having travelled around India on business staying at Marriott priced clean, modern hotels for between £50 and £70 a night I decided to lavish myself with a mountain top luxury resort as I was in Ooty after traveling upon the train At £170 a night I was hoping for something really rather splendid and was poorly disappointed. My room's AC was broken, the carpets were stained and damaged, I had very limited options for English channels. Communal areas seemed a little unkept and tired. Service was sporadic and unpredictable. The bar area seemed to be run on a budget.... Giant old fridge in plain view of customers half full of beer. All a bit of a 'cafe on the beach' feel. The restaurant was nice with fantastic views and the service was good. At best though the food was so so . Had this hotel been £80 I would have given it 4 stars but left feeling ripped off Not what I was expecting
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Deirdre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice staff-friendly and helpful!
Stayed 2 nights in Feb 2023
Verified review

6/10 Okay

Ravi

Disliked: Cleanliness, amenities, property conditions & facilities
Room quality, not happy about staff and how they inducted us.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Pratap

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hill top hotel with a good view

Lovely hill top hotel with a good view of Ooty. Good food and pleasant service. Close to Botanical gardens and the lake. Can get a glimpse of sunset. Walking distance to local shops and restaurants. Needs some updating. The water pump is noisy and could hear it in the rooms.
Stayed 1 night in Feb 2023
Verified review

8/10 Good

Akshay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location. Beautiful hotel. Good food. Swimming pool broken. Park not maintained long grass not cut properly. House keeping can be improved.
Stayed 5 nights in Jul 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Geweldig hotel met uitstekende kwaliteit eten.
Stayed 3 nights in Apr 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay in ooty

Pleasant stay, service was good, able to check in early, room service food wasn’t the best so we ordered takeaway.
Stayed 2 nights in Mar 2019
Verified review

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
The hotel has beautifully landscaped gardens, lovely rooms with a scenic view over hills and a very good breakfast. All of the staff were extremely helpful and attentive from the personalized check in experience to the bar staff and breakfast staff for whom nothing was too much trouble. My one small negative comment would be the cleanliness of the room. The duvet cover and pillowcases had marks and stains on them and the louvred wardrobe doors had thick dust on them. This aside we had a lovely stay.
Stayed 1 night in Feb 2019
Verified review

8/10 Good

Ivan

Liked: Cleanliness, staff & service

Older property but OK.

This is an older property which has been somewhat refurbished. The free breakfast was good. The Wi-Fi is very unreliable. Overall, service was good. I will probably stay here again.
Stayed 3 nights in Jan 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place staff friendly and bent over backwards to help. Amazing omelette for breakfast
Stayed 3 nights in Oct 2018
Verified review

4/10 Poor

Nithya

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Can be improved. See below
Stayed 2 nights in Jul 2018
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheers

Excellent.
Stayed 1 night in Mar 2018
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cela fait une douzaine de fois que je viens dans cet hôtel. J'ai du y venir presque à l'origine alors qu'il faisait partie de la chaîne Holiday Inn.
Stayed 5 nights in Feb 2018
Verified review

8/10 Good

Franky

Liked: Cleanliness, staff & service, property conditions & facilities

Good hotel

It was a pleasant homely experience for my family
Verified review

8/10 Good

vishnu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel with beautiful gradens.

What I loved about this hotel is it's location and service. It's located at a high altitude region with amazing views of the town below. Service was excellent. Hotel staff was friendly and answered your calls promptly. The food was pretty decent though dinner could be better with more variety. Gardens are well maintained and beautiful. The bar is quite expensive. Also, there were very few options to chose from. But the ambience and service was pretty good. But there were a few niggles as well. When I checked in there were no towels in the room. There were no tooth brush kits provided either. Had to call the house keeping for these items. Also, there was no wifi. Nevertheless the overall experience was just fantastic!.
Verified review

4/10 Poor

Amol Gadre

Disliked: Cleanliness, property conditions & facilities

Good location wasted by incompetent staff

Poor housekeeping and maintenance. Electrical fittings were unsafe, unclean beds and coffee maker, muddy water in bathroom. Maintenance and housekeeping required repeated reminders for service........................
Verified review

10/10 Excellent

Raphael

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Hotel with a view!

Everything was perfect such as the location of the hotel, the infrastructure and the great breakfast. All at a very affordable price. There were a few things which could have been taken care by the staff such as our request for an additional room heater as the one present inside the room was insufficient. 24/7 bar needs to be open, my friend was completely disappointed when we got to know that the bar was closed after 11:00PM and it was very cold and in need of liquid to heat up. Apart from these, everything else was perfect and would love to visit again.
Verified review

8/10 Good

Rohit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

On holiday in ooty with family

Excellent ambience, neat rooms,friendly staff,very wide buffet breakfast spread to cater to all taste,good Chinese and multicuisine restaurant -You need to have your own vehicle. Good parking facilities
Verified review

8/10 Good

Nitin

Liked: Staff & service
Amazing private space. The bar is costly but the ambience is too good to ignore. The staff is friendly and prompt. I would certainly visit again.
Verified review

4/10 Poor

Nikhil

Disliked: Staff & service, property conditions & facilities, room comfort

I do not recommend this hotel.

This hotel must have been a great hotel in distant past. I do not recommend to stay in this hotel for current era.
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness

Nice Scenic Hotel location but low quality..

We stayed here for couple of days on 2nd and 3rd June 2016. Overall, the hotel is at a beautiful location ( 5 Star) but we got filthy bathrooms (221 and 210) which smells so bad.. Its terrible they tried to fix it but couldn't. The travel person, Francis, was very helpful who made it easier for us.. The staff was helpful but the quality of the stay don't match to the price..
Verified review

10/10 Excellent

Babu

Liked: Cleanliness, property conditions & facilities, room comfort

Perfect hotel for a Break

We had to stay 3 days in ooty in Gem Park . Overall experience was good and Pleasing atmosphere.
Verified review

8/10 Good

SHASHI

Liked: Cleanliness, staff & service, room comfort

BEST FOR RELAX

IT WAS GOOD ENVIRONMENT AND OUTDOOR IS EXCELLENT .FOOD SHOULD BE IMPROVED AS WE HAD DINNER WHICH COULD HAVE BEEN MORE DELICIOUS.THE SPREAD WAS INADEQUATE.