Vacations Close To Onward Mangilao Golf Club

When we arrived at the hotel, we could not enter our room because it was locked from the inside. Because hotel staff said it would take awhile to open, I requested another room. They said that would also take some time to prepare another room. We decided to go to dinner and asked that they call us when there was either another room available or the door was opened. They didn't call us. When we returned the door had been opened so we used the original room. Overall the cleanliness was somewhat lacking. There was dried blood and hair inside the bathtub and no shower curtain. the room was dusty. I have worked in hotel housekeeping in the past and I know it's not an easy job, but basic cleanliness and responsiveness from hotel employees is a minimum for hospitality work.

Good: Hotel is in a great location; friendly staff, room was spacious and had a nice view to the beach, also has filtered water which is pretty cool. Not that good: Wifi is super slow. Rooms need maintenance in particular the bathroom (looks old), gym is tiny.

The whole place needs an upgrade.