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Port Stephens Koala Sanctuary

2.0 star property
Campground with free parking, in the vicinity of Toboggan Hill Park

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Photo gallery for Port Stephens Koala Sanctuary

Exterior
Deluxe Glamping Tent | 1 bedroom, iron/ironing board
Accessible Superior Tent | 1 bedroom, iron/ironing board
1 Bedroom Suite | Living area | Flat-screen TV
BBQ/picnic area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Barbecue grill
  • Laundry
  • Outdoor Space
  • Air conditioning

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for One Bedroom Suite Plus

One Bedroom Suite Plus | 1 bedroom, iron/ironing board

One Bedroom Suite Plus

Highlights

Patio
Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Ceiling fan
Hair dryer
  • 20 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Trundle Bed

View all photos for Superior Glamping Tent

Superior Glamping Tent | 1 bedroom, iron/ironing board

Superior Glamping Tent

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Ceiling fan
Separate bedroom
Hair dryer
Microwave
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Trundle Bed

Studio Room

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Ceiling fan
Separate bedroom
Hair dryer
Private bathroom
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Glamping Tent

Deluxe Glamping Tent | 1 bedroom, iron/ironing board

Deluxe Glamping Tent

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Ceiling fan
Separate bedroom
Hair dryer
Microwave
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Accessible Superior Tent

Accessible Superior Tent | 1 bedroom, iron/ironing board

Accessible Superior Tent

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Ceiling fan
Separate bedroom
Hair dryer
Microwave
  • Studio
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Trundle Bed

View all photos for 1 Bedroom Suite

1 Bedroom Suite | 1 bedroom, iron/ironing board

1 Bedroom Suite

Highlights

Separate dining area
Individually furnished
Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Ceiling fan
  • 20 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Trundle Bed

View all photos for Studio Room Plus

Studio Room Plus | 1 bedroom, iron/ironing board

Studio Room Plus

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Ceiling fan
Separate bedroom
Hair dryer
Microwave
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Trundle Bed

View all photos for 1 Bedroom Suite (with Bathtub)

1 Bedroom Suite (with Bathtub) | 1 bedroom, iron/ironing board

1 Bedroom Suite (with Bathtub)

Highlights

Individually furnished
Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Ceiling fan
Hair dryer
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Trundle Bed

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Oaks Port Stephens Pacific Blue Resort

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  • Hot Tub
  • Parking included
  • Air conditioning
8.6 out of 10, Excellent, 2,455 reviews
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About the neighborhood

Map
562 Gan Gan Road, One Mile, NSW, 2316

What's nearby

  • Samurai Beach - 12 min walk - 0.7 miles
  • One Mile Beach Reserve - 2 min drive - 1.2 miles
  • Toboggan Hill Park - 5 min drive - 3.1 miles
  • Nelson Bay Golf Club - 7 min drive - 4.3 miles
  • West Nelson Bay - 8 min drive - 5.0 miles

Getting around

  • Newcastle, NSW (NTL-Williamtown) - 24 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪LJ's Cafe - ‬4 min drive
  • ‪Thai Charm - ‬5 min drive
  • ‪Salamander Tavern - ‬5 min drive
  • ‪KFC - ‬5 min drive

About this property

Port Stephens Koala Sanctuary

Campground with free parking, in the vicinity of Toboggan Hill Park
Along with an outdoor pool, this campground has a coffee shop/cafe and a hot tub. Self parking is free. Other amenities include laundry facilities, free newspapers, and tour/ticket assistance. All 40 accommodations provide conveniences like refrigerators and microwaves, plus coffee makers and flat-screen TVs. Other amenities available to guests include electric kettles, ceiling fans, and hair dryers. Housekeeping is available once per stay.
Port Stephens Koala Sanctuary offers 40 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms.

Guests can make use of the in-room refrigerators and microwaves. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided once per stay.

An outdoor pool and a hot tub are on site.

Languages

English

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Hot tub
  • Outdoor pool

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Restaurants on site

  • Fat Possum Cafe

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator

Dining

  • A coffee shop/cafe

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV

Outdoor areas

  • Barbecue grill
  • Garden
  • Picnic area

Laundry

  • Laundry facilities

Comfort

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

Services and conveniences

  • Free newspapers in lobby
  • Housekeeping (once per stay)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Tour and ticket assistance
  • Vending machine

Things to do

  • Whale watching nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 40 units
  • Garden

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 4 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 9:00 PM - 4:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval, private entrance

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

Property is also known as

Port Stephens Treescape Motel One Mile
Port Stephens Treescape Motel
Port Stephens Treescape One Mile
Port Stephens Treescape
Port Stephens Treescape Campground One Mile
Port Stephens Treescape Campground
Port Stephens Treescape Campsite One Mile
Port Stephens Treescape Campsite
Stephens Treescape Campsite
Port Stephens Treescape
Port Stephens Koala Sanctury
Port Stephens Koala Sanctuary Campsite
Port Stephens Koala Sanctuary One Mile
Port Stephens Koala Sanctuary Campsite One Mile

Frequently asked questions

Does Port Stephens Koala Sanctuary have a pool?

Yes, this property has an outdoor pool.

Is Port Stephens Koala Sanctuary pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Port Stephens Koala Sanctuary?

Self parking is free at this property.

What time is check-in at Port Stephens Koala Sanctuary?

Check-in start time: 2 PM; Check-in end time: 4 PM.

What time is check-out at Port Stephens Koala Sanctuary?

Check-out is at 10 AM.

Where is Port Stephens Koala Sanctuary located?

Situated near the beach, this campground is 2.7 mi (4.4 km) from Toboggan Hill Park and 2.7 mi (4.4 km) from Salamander Bay Square. Nelson Bay Golf Club and Fly Point Marine Reserve are also within 6 mi (10 km).

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Port Stephens Koala Sanctuary Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 128 out of 190 reviews
Rating 8 - Good. 50 out of 190 reviews
Rating 6 - Okay. 10 out of 190 reviews
Rating 4 - Poor. 2 out of 190 reviews
Rating 2 - Terrible. 0 out of 190 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10

Great family location
Stayed 3 nights in Dec 2024

10/10

Wonderful stay, our second time and we’d gladly return again!
Stayed 3 nights in Dec 2024

10/10

The accomodation and communication upon arrival was great
Stayed 3 nights in Jan 2025

10/10

Amazing to be in amongst nature, with access to the koala sanctuary itself. Beautiful grounds. Clean and spacious room and with nice touches of a continental breakfast provided. Friendly staff.
Stayed 1 night in Feb 2025

10/10

Amazing place. Glamping at a 5 star level. Plus koalas what else could you want
Stayed 2 nights in Feb 2025

8/10

We enjoyed staying at the Sanctuary. The staff were all attentive and friendly. We liked the tour of the Koala hospital and Skywalk.
Stayed 2 nights in Oct 2024

10/10

Wonderful stay. Brilliant service, spacious, updated and well equipped rooms, and of course, the koalas!
Stayed 3 nights in Oct 2023

10/10

Friendly ,professional and lovely staff, clean and warm room and great opportunity to know more about koalas❤️
Stayed 1 night in Jul 2024

10/10

Very friendly staff, comfortable room, great infrastructure rescuing and caring for Koalas
Stayed 2 nights in Feb 2024

10/10

Brilliant work undertaken at the koala sanctuary. Absolutely captured our hearts; we cannot wait to go back. We loved every minute of our stay
Stayed 2 nights in Nov 2023

10/10

Friendly staff. Comfortable accommodation. Great guided tour of the koala sanctuary.
Stayed 3 nights in Oct 2023

10/10

Fantastic stay. The staff are all warm and welcoming. Sam, our guide for the koala tour was knowledgable, informative and passionate.
Stayed 1 night in Sep 2023

10/10

Nice staff
Stayed 1 night in Feb 2024

10/10

They contacted me prior to our stay to make any additional arrangements. Clean tidy excellent rooms. Great access to the sanctuary.
Stayed 1 night in Aug 2022

10/10

Such an incredible experience for our family of four! The level of compassion, expertise and professionalism surrounding the care of the koalas is most impressive. The onsite facilities clean and very well equipped. Do not miss out on this memorable experience!
Stayed 1 night in Mar 2024

8/10

UNFORTUNATELY IT RAINED AND WAS VERY WINDY DDURING OUR STAY BUT ACCOM MODATION WAS VERY COMFORTABLE AND STAFF WERE VERY ATTENTIVE. WE HOPE TO RETURN WHEN WEATHER IS MORE KINDER.
Stayed 2 nights in Jun 2022

10/10

Excellent stay. We have a glamping just for a night and we enjoyed the pre-arrival calls and email making sure we can find the location well. Thanks to Alison for her great hospitality by phone as well as in person, also her tour in the morning about the Sanctuary. Highly recommend this place for anyone who wish to support their work as well as to enjoy a bit of relax atmosphere in Port Stephens.
Stayed 1 night in Feb 2024

10/10

Overall, I can't find any faults with this place. Communication was excellent from booking to the end of my stay. The staff is exceptionally friendly, and the place is meticulously clean and tidy. The sanctuary is thoughtfully designed and efficiently run. There's a wonderful sense of satisfaction knowing that your stay contributes to funding and sustaining the Koala Hospital.

10/10

Amazing customer service. All the staff went out of their way to making sure we enjoyed our stay. Ali was fantastic. Everyone seemed very happy about what they do.
Stayed 3 nights in Nov 2023

8/10

It was lovely and quiet. The staff were very nice and helpful. Everything was perfect. The grouting between the floor tiles in our bathroom needed to be redone, it looked a bit mouldy. We couldn’t connect to the wifi from our room. The koalas were gorgeous. I would definitely recommend staying here and will be going back!
Stayed 3 nights in Nov 2023

8/10

Good to stay
Stayed 1 night in Jun 2025

10/10

This property is amazing. So comfortable, clean, with a breakfast basket and late check in possibilities. The access to koalas is unprecedented. What a great place. The only downside is the poor signal/wifi/phone connection but that is not something the facility can do anything about.
Stayed 2 nights in Mar 2025

8/10

Stayed 2 nights in Mar 2025

10/10

Stayed 6 nights in Dec 2024

10/10

Stayed 3 nights in Nov 2024