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Port Stephens Koala Sanctuary

2.0 star property

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Superior Glamping Tent | Iron/ironing board - Port Stephens Koala Sanctuary (One Mile)
Front of property - Port Stephens Koala Sanctuary (One Mile)
Deluxe Glamping Tent | Iron/ironing board - Port Stephens Koala Sanctuary (One Mile)
Iron/ironing board - Port Stephens Koala Sanctuary (One Mile)
Outdoor pool - Port Stephens Koala Sanctuary (One Mile)
Located close to Toboggan Hill Park and Salamander Bay Square, Port Stephens Koala Sanctuary provides a coffee shop/cafe, a garden, and laundry facilities. For some rest and relaxation, visit the hot tub.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Parking included
  • Restaurant
  • Air conditioning
  • Laundry

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for 1 Bedroom Suite

1 Bedroom Suite | Iron/ironing board

1 Bedroom Suite

  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Trundle Bed

View all photos for One Bedroom Suite Plus

One Bedroom Suite Plus | Iron/ironing board

One Bedroom Suite Plus

  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Trundle Bed

View all photos for Studio Room Plus

Studio Room Plus | Iron/ironing board

Studio Room Plus

8.0 out of 10
Very good
(1 review)
  • Garden view
  • Sleeps 2
  • 1 King Bed

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Deluxe Glamping Tent | Iron/ironing board

Deluxe Glamping Tent

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

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Superior Glamping Tent | Iron/ironing board

Superior Glamping Tent

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Trundle Bed

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Accessible Superior Tent | Iron/ironing board

Accessible Superior Tent

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Trundle Bed

View all photos for 1 Bedroom Suite (with Bathtub)

1 Bedroom Suite (with Bathtub) | Iron/ironing board

1 Bedroom Suite (with Bathtub)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Trundle Bed

Studio Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located in One Mile, Port Stephens Koala Sanctuary is near the beach. Salamander Bay Square and West Nelson Bay are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Toboggan Hill Park and Fly Point Marine Reserve. Nelson Bay Golf Club and Nelson Head Lighthouse are two other places to visit that come recommended. Spend some time exploring the area's activities, including whale-watching. Visit our One Mile travel guide
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Map
562 Gan Gan Road, One Mile, NSW, 2316

What's nearby

  • Tomaree National Park
    Tomaree National Park
    2 min walk - 0.1 miles
  • Nelson Head Lighthouse
    Nelson Head Lighthouse
    10 min drive - 5.8 miles
  • One Mile Beach Reserve
    1 min drive - 1.2 miles
  • Toboggan Hill Park
    4 min drive - 3.6 miles
  • Nelson Bay Golf Club
    6 min drive - 4.3 miles

Getting around

  • Newcastle, NSW (NTL-Williamtown)
    24 min drive

Restaurants

  • Satra Coffee Co.
    8 min drive
  • Crest Birubi Beach
    7 min drive
  • Anna Bay
    5 min drive
  • Aussie Bob's Fish & Chips
    4 min drive
  • Soul Origin
    5 min drive

About this property

Port Stephens Koala Sanctuary

Along with an outdoor pool, this campground has a coffee shop/cafe and a hot tub. Self parking is free. Other amenities include laundry facilities, free newspapers, and tour/ticket assistance. All 40 accommodations provide conveniences like refrigerators and microwaves, plus coffee makers and flat-screen TVs. Other amenities available to guests include electric kettles, ceiling fans, and hair dryers. Housekeeping is available once per stay.
Port Stephens Koala Sanctuary offers 40 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms.

Guests can make use of the in-room refrigerators and microwaves. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided once per stay.

An outdoor pool and a hot tub are on site.

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Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Hot tub
  • Outdoor pool

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Restaurants on site

  • Fat Possum Cafe

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator

Dining

  • A coffee shop/cafe

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV

Outdoor areas

  • Barbecue grill
  • Garden
  • Picnic area

Laundry

  • Laundry facilities

Comfort

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

Services and conveniences

  • Free newspapers in lobby
  • Housekeeping available once per stay
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Tour and ticket assistance
  • Vending machine

Things to do

  • Whale watching nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 40 units
  • Garden

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 4 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 9:00 PM - 4:00 PM
Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval, private entrance

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

Property is also known as

Port Stephens Treescape Motel One Mile
Port Stephens Treescape Motel
Port Stephens Treescape One Mile
Port Stephens Treescape
Port Stephens Treescape Campground One Mile
Port Stephens Treescape Campground
Port Stephens Treescape Campsite One Mile
Port Stephens Treescape Campsite
Stephens Treescape Campsite
Port Stephens Treescape
Port Stephens Koala Sanctury
Port Stephens Koala Sanctuary Campsite
Port Stephens Koala Sanctuary One Mile
Port Stephens Koala Sanctuary Campsite One Mile

Frequently asked questions

Does Port Stephens Koala Sanctuary have a pool?

Yes, this property has an outdoor pool.

Is Port Stephens Koala Sanctuary pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Port Stephens Koala Sanctuary?

Check-in start time: 2 PM; Check-in end time: 4 PM. After-hours check-in is not available.

What time is check-out at Port Stephens Koala Sanctuary?

Check-out is at 10 AM.

Where is Port Stephens Koala Sanctuary located?

Situated near the beach, this campground is 2.7 mi (4.4 km) from Toboggan Hill Park and 2.7 mi (4.4 km) from Salamander Bay Square. Nelson Bay Golf Club and Fly Point Marine Reserve are also within 6 mi (10 km).

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Reviews

Port Stephens Koala Sanctuary Reviews

9.4

Exceptional

9.4

Cleanliness

9.2

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 150 out of 212 reviews
Rating 8 - Good. 50 out of 212 reviews
Rating 6 - Okay. 10 out of 212 reviews
Rating 4 - Poor. 2 out of 212 reviews
Rating 2 - Terrible. 0 out of 212 reviews

Reviews

Verified

10/10 Excellent

Kim

Liked: Cleanliness, check-in, communication, listing accuracy
Great location and glamping tent was amazing within the koala sanctuary. Great to hear about the koala hospital and rehabilitation work and to see the sanctuary residents. Staff were very friendly and knowledgeable. Close to Nelson Bay, 1 mile beach and Shoal Bay.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, check-in, communication, listing accuracy
The most comfortable glamping we have ever done. Spacious, clean and had everything we needed including AC. Loved the night time when you could see so many stars as no light pollution and hear the animals all around. You have a tour of the koala sanctuary before it opens which was superb. The local beach you can walk to was amazing too. Highly recommend the stay. We actually saw a wild koala on the site too.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Caryn

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful gardens and environment to walk around. Clean . Beautiful pool area, Accomadation stunning. Staff very friendly and approachable.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Julia

Liked: Cleanliness, amenities, communication
Room was great although the tented villas looked fab wish we had booked one of those ! Nice swimming pool area Handy to use washing machine And obviously the highlight are the Koalas ❤️
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Carlie

Liked: Amenities, property conditions & facilities, communication
Well set out as a koala sanctuary and very accommodating . Tents have everything you would have or need in a 5 star motel room
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Simon

Liked: Cleanliness, room comfort, communication
We thoroughlu enjoyed our stay at the koala sanctuary. The accommodation was exceptionally clean, comfortable amd well equipped. The staff were enthusiastic, pleasant and knowledgable. Nelson and Anna Bay are beautiful beaches nearby and we enjoyed our dolohon cruise and visit Tamoora natioan park. It was great to support the excellent work done by the centre by staying here. Highly recommended
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Sarajane

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful serene property
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Nicola

Liked: Cleanliness, room comfort, communication

Simply blissful

Wonderful stay. Brilliant service, spacious, updated and well equipped rooms, and of course, the koalas!
Stayed 3 nights in Oct 2023
Verified

8/10 Good

Kerry

Liked: Cleanliness, room comfort, communication

Nice weekend stay.

We enjoyed staying at the Sanctuary. The staff were all attentive and friendly. We liked the tour of the Koala hospital and Skywalk.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort, communication
Very friendly staff, comfortable room, great infrastructure rescuing and caring for Koalas
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing to be in amongst nature, with access to the koala sanctuary itself. Beautiful grounds. Clean and spacious room and with nice touches of a continental breakfast provided. Friendly staff.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Natalia

Liked: Cleanliness, amenities, property conditions & facilities
Friendly ,professional and lovely staff, clean and warm room and great opportunity to know more about koalas❤️
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Danny

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staff. Comfortable accommodation. Great guided tour of the koala sanctuary.
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort, communication

Quick family getaway

Fantastic stay. The staff are all warm and welcoming. Sam, our guide for the koala tour was knowledgable, informative and passionate.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice staff
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Hana

Liked: Cleanliness, amenities, property conditions & facilities, communication
This property is amazing. So comfortable, clean, with a breakfast basket and late check in possibilities. The access to koalas is unprecedented. What a great place. The only downside is the poor signal/wifi/phone connection but that is not something the facility can do anything about.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, property conditions & facilities, communication
Such an incredible experience for our family of four! The level of compassion, expertise and professionalism surrounding the care of the koalas is most impressive. The onsite facilities clean and very well equipped. Do not miss out on this memorable experience!
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Jacky

Liked: Cleanliness, amenities, property conditions & facilities, communication
Overall, I can't find any faults with this place. Communication was excellent from booking to the end of my stay. The staff is exceptionally friendly, and the place is meticulously clean and tidy. The sanctuary is thoughtfully designed and efficiently run. There's a wonderful sense of satisfaction knowing that your stay contributes to funding and sustaining the Koala Hospital.
Verified

10/10 Excellent

KIN FAI GARY

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent stay. We have a glamping just for a night and we enjoyed the pre-arrival calls and email making sure we can find the location well. Thanks to Alison for her great hospitality by phone as well as in person, also her tour in the morning about the Sanctuary. Highly recommend this place for anyone who wish to support their work as well as to enjoy a bit of relax atmosphere in Port Stephens.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Rosy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing customer service. All the staff went out of their way to making sure we enjoyed our stay. Ali was fantastic. Everyone seemed very happy about what they do.
Stayed 3 nights in Nov 2023
Verified

8/10 Good

Janice

Liked: Cleanliness, property conditions & facilities, communication
It was lovely and quiet. The staff were very nice and helpful. Everything was perfect. The grouting between the floor tiles in our bathroom needed to be redone, it looked a bit mouldy. We couldn’t connect to the wifi from our room. The koalas were gorgeous. I would definitely recommend staying here and will be going back!
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Madeline

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great room, clean, spacious and wonderful air con. Very cool to stay on the sanctuary
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Antony

Liked: Cleanliness, room comfort, communication
Get family holiday
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Tai

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great family location
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Mike

Liked: Cleanliness, property conditions & facilities, communication
Wonderful stay, our second time and we’d gladly return again!
Stayed 3 nights in Dec 2024