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WHITE HOTEL GRAND HAKUBA

2.0 star property
Travelers find natural tranquility and post-skiing relaxation at this mountain retreat, where peaceful surroundings create a perfect unwinding space

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Photo gallery for WHITE HOTEL GRAND HAKUBA

Restaurant - WHITE HOTEL GRAND HAKUBA (Omachi)
Deluxe Twin Room | Soundproofing, bed sheets - WHITE HOTEL GRAND HAKUBA (Omachi)
Deluxe Double Room | Private kitchen | Electric kettle - WHITE HOTEL GRAND HAKUBA (Omachi)
Lounge - WHITE HOTEL GRAND HAKUBA (Omachi)
Exterior - WHITE HOTEL GRAND HAKUBA (Omachi)
Located near Hakuba Valley Ski Area, WHITE HOTEL GRAND HAKUBA provides a peaceful retreat from the slopes. Guests can enjoy the calming garden setting while staying connected with WiFi available throughout public areas.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Economy Twin Room

Economy Twin Room | Soundproofing, bed sheets

Economy Twin Room

Highlights

Separate dining area
Soundproofed
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Twin Room

Standard Twin Room | Soundproofing, bed sheets

Standard Twin Room

Highlights

Separate dining area
Soundproofed
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
  • Valley view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | Soundproofing, bed sheets

Deluxe Twin Room

Highlights

Separate dining area
Soundproofed
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
  • Mountain view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Soundproofing, bed sheets

Deluxe Double Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
  • Mountain view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Soundproofing, bed sheets

Junior Suite

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Flat-screen TV
Sofa bed
Separate bedroom
  • Mountain view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Economy Twin Room

Soundproofing, bed sheets

Economy Twin Room

  • Sleeps 2

View all photos for Standard Twin Room

Soundproofing, bed sheets

Standard Twin Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Soundproofing, bed sheets

Deluxe Twin Room

  • Sleeps 2

View all photos for Deluxe Double Room

Soundproofing, bed sheets

Deluxe Double Room

  • Sleeps 2

About the neighborhood

Omachi is home to WHITE HOTEL GRAND HAKUBA. Hakuba Goryu Ski Resort and Hakuba Happo-One Ski Area are worth checking out if an activity is on the agenda. Yupuru Kizakiko and Hakuba Mini Train Park are also worth visiting. Spend some time exploring the area's activities, including skiing. Visit our Omachi travel guide
Map
23370 Taira, Omachi, Nagano, 398-0001

What's nearby

  • Lake Aoki with high transparency in Japan
    Lake Aoki
    11 min walk - 0.6 miles
  • Hakuba mountain range on a clear sunny day. The very steep mountain area is between two ski resorts, Happo-One and Goryu. A natural flat area between the ranges is inhabited by the local villagers.; S
    Hakuba Goryu Ski Resort
    13 min drive - 5.4 miles
  • Happo ski resort
    Hakuba Happo-One Ski Area
    18 min drive - 7.9 miles
  • Hakuba Sanosaka Ski Resort
    6 min walk - 0.4 miles
  • Himekawa Headwaters Nature Exploration Park
    8 min drive - 2.9 miles

Getting around

  • Hakuba Station
    26 min drive

Restaurants

  • レストランアルプス360
  • カフェテリア ハル
    11 min drive
  • アオ レイクサイド カフェ(Ao Lakeside Cafe)
    7 min drive
  • 虹屋丼丸 白馬店 Nijiya Donmaru
    11 min drive
  • カペラ
    15 min walk

About this property

WHITE HOTEL GRAND HAKUBA

Property highlights
WHITE HOTEL GRAND HAKUBA provides a garden and more. Guests can connect to free WiFi in public areas.
Other perks include:
  • Free self parking
  • A vending machine
Room features
All guestrooms at WHITE HOTEL GRAND HAKUBA include thoughtful touches such as air conditioning and separate dining areas, as well as amenities like sound-insulated walls and free bottled water.
More conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • Wardrobes/closets, separate dining areas, and electric kettles

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Things to do

  • Ski passes
  • Ski storage

Family friendly

  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Vending machine

Outdoors

  • Garden

Accessibility

  • Hardwood flooring in room
  • No elevator

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Separate dining area

More

  • Air conditioning
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Guests are recommended to download the property's suite book mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is WHITE HOTEL GRAND HAKUBA pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at WHITE HOTEL GRAND HAKUBA?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. After-hours check-in is not available.

What time is check-out at WHITE HOTEL GRAND HAKUBA?

Check-out is at 11:00 AM.

Where is WHITE HOTEL GRAND HAKUBA located?

Situated in Omachi, this hotel is within 1 mi (2 km) of Hakuba Sanosaka Ski Resort and Lake Aoki. Himekawa Headwaters Nature Exploration Park is 1.4 mi (2.2 km) away.

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Reviews

WHITE HOTEL GRAND HAKUBA Reviews

8.2

Very Good

8.6

Cleanliness

7.8

Amenities

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 6 out of 16 reviews
Rating 8 - Good. 7 out of 16 reviews
Rating 6 - Okay. 2 out of 16 reviews
Rating 4 - Poor. 0 out of 16 reviews
Rating 2 - Terrible. 1 out of 16 reviews

Reviews

8/10 Good

Ross

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room, super friendly staff, amazing location. Will definitely visit again.
Stayed 1 night in Jan 2026

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ski in ski out location. Fantastic hotel with large rooms and indoor fire pit. Staff were extremely helpful. Having a vehicle is preferable to go to and from town but they do run a shuttle Service free of charge.
Stayed 7 nights in Feb 2025

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Perfect place for winter vacation
Stayed 2 nights in Dec 2024

2/10 Terrible

Vincent

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel experience I’ve ever dealt with. Unable to get to the hotel because the only road to the hotel was closed. Hotel customer service was out-sourced and I had to talk to someone out of Japan that did not know anything about the hotel or roads in the area. After about 2 hours of back-and-forth via emails, they finally provided a number to the actual hotel, but the language barrier was a challenge. They agreed to cancel the reservation and agreed to provide a full refund, however, spending over 2 hours with 2 young kids trying to get to the hotel was definitely not how we wanted to end our snow day. We had to look for a last minute hotel booking to ensure we had a place to stay for the night. Be careful of this hotel. Pictures can be deceiving. Customer service is out-sourced to a different county.

8/10 Good

madoka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
家族で泊まりました。 息子が部屋のテレビでYouTubeを見れることに喜んでいました。
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

職員主動有禮

位置比較偏僻 自駕遊會適合多D Ski in &ski out 酒店 酒店餐廳得－間 價錢合理 但選擇不多 吊車酒店有優惠2000 円 有溫泉但要付款5000 円/1 房 冬天落雪有積雪 如果大雪有點麻煩 道路比較窄有段路有迎頭車
Stayed 5 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

とてもよかったです

とても綺麗な部屋で気持ち良く使わせていただきました。スタッフの方々の対応もとても丁寧で有り難かったです。 冷蔵庫や電子レンジ、お皿やカラトリー類、しっかりと揃っています。コーヒー、紅茶は部屋ではなくフロントにありました。 また近くに行った際は利用したいと思います。
Stayed 1 night in May 2024

8/10 Good

SANSHIRO

Stayed 1 night in May 2025

10/10 Excellent

Chui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

6/10 Okay

Akiko

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Marilyn

Stayed 8 nights in Feb 2025

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Masayuki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Anthony

Stayed 7 nights in Feb 2024