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Holiday Inn Resort Kuroyon by IHG

4.0 star property
Hotel with a restaurant, in the vicinity of Chubu-Sangaku National Park

Choose dates to view prices

Photo gallery for Holiday Inn Resort Kuroyon by IHG

Bar (on property)
Public bath
Interior entrance
Cafe
Cafe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Room service
  • Breakfast available
  • Laundry
  • Free WiFi
  • 24/7 front desk

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Premium Room, Multiple Beds

Premium Room, Multiple Beds | 1 bedroom, in-room safe, desk, free cribs/infant beds

Premium Room, Multiple Beds

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Private bathroom
Deep soaking bathtub
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Suite

1 bedroom, in-room safe, desk, free cribs/infant beds

Suite

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Private bathroom
Deep soaking bathtub
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 2 Twin Beds, Balcony (Private Hot Spring)

Premium Room, 2 Twin Beds, Balcony (Private Hot Spring) | 1 bedroom, in-room safe, desk, free cribs/infant beds

Premium Room, 2 Twin Beds, Balcony (Private Hot Spring)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Private bathroom
Deep soaking bathtub
  • Sleeps 5
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, in-room safe, desk, free cribs/infant beds

Standard Room, 1 King Bed

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Private bathroom
Deep soaking bathtub
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Balcony

Premium Room, 2 Double Beds, Balcony | 1 bedroom, in-room safe, desk, free cribs/infant beds

Premium Room, 2 Double Beds, Balcony

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Private bathroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Premium Room, 2 Twin Beds, Corner

Premium Room, 2 Twin Beds, Corner | 1 bedroom, in-room safe, desk, free cribs/infant beds

Premium Room, 2 Twin Beds, Corner

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Private bathroom
Deep soaking bathtub
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

1 bedroom, in-room safe, desk, free cribs/infant beds

Standard Room, 2 Twin Beds

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Private bathroom
Deep soaking bathtub
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds, Balcony

Premium Room, 2 Twin Beds, Balcony | 1 bedroom, in-room safe, desk, free cribs/infant beds

Premium Room, 2 Twin Beds, Balcony

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Private bathroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, Multiple Beds, Balcony (Private Hot Spring)

1 bedroom, in-room safe, desk, free cribs/infant beds

Premium Room, Multiple Beds, Balcony (Private Hot Spring)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Private bathroom
Deep soaking bathtub
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Premium Room, Multiple Beds

Premium Room, Multiple Beds | 1 bedroom, in-room safe, desk, free cribs/infant beds

Premium Room, Multiple Beds

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Private bathroom
Deep soaking bathtub
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Premium Room, 2 Double Beds, Accessible, Balcony

Premium Room, 2 Double Beds, Accessible, Balcony | 1 bedroom, in-room safe, desk, free cribs/infant beds

Premium Room, 2 Double Beds, Accessible, Balcony

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Private bathroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Premium Room

1 bedroom, in-room safe, desk, free cribs/infant beds

Premium Room

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Private bathroom
Deep soaking bathtub
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 2 Twin Beds

Premium Room, 2 Twin Beds | 1 bedroom, in-room safe, desk, free cribs/infant beds

Premium Room, 2 Twin Beds

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Private bathroom
Deep soaking bathtub
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premium Room, Multiple Beds

Premium Room, Multiple Beds | 1 bedroom, in-room safe, desk, free cribs/infant beds

Premium Room, Multiple Beds

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Private bathroom
Deep soaking bathtub
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, in-room safe, desk, free cribs/infant beds

Suite, 1 Bedroom

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Private bathroom
  • Sleeps 5
  • 1 King Bed

View all photos for Premium Room, Multiple Beds, Balcony (Private Hot Spring)

1 bedroom, in-room safe, desk, free cribs/infant beds

Premium Room, Multiple Beds, Balcony (Private Hot Spring)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Private bathroom
Deep soaking bathtub
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Premium Room, 1 King Bed, Accessible, Balcony (Private Hot Spring)

1 bedroom, in-room safe, desk, free cribs/infant beds

Premium Room, 1 King Bed, Accessible, Balcony (Private Hot Spring)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Private bathroom
Deep soaking bathtub
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

1 bedroom, in-room safe, desk, free cribs/infant beds

Standard Room

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Private bathroom
Deep soaking bathtub
  • Sleeps 2
  • 1 Twin Bed

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About the neighborhood

Map
2020 Taira, Omachi, Nagano, 398-0001

What's nearby

  • Omachi Onsen-kyo - 1 min walk - 0.0 miles
  • Lake Kizaki - 11 min drive - 5.7 miles
  • Lake Aoki - 14 min drive - 9.3 miles
  • Kurobe Dam - 31 min drive - 10.8 miles
  • Hakuba Goryu Ski Resort - 34 min drive - 15.5 miles

Getting around

  • Shinanoomachi Station - 18 min drive

Restaurants

  • ‪カイザー - ‬6 min drive
  • ‪くろべ路 - ‬3 min drive
  • ‪らーめん矢 - ‬8 min drive
  • ‪コンディトライ・アン・マリーレ - ‬3 min drive
  • ‪歌の館海 - ‬6 min drive

About this property

Holiday Inn Resort Kuroyon by IHG

Upscale hotel near Chubu-Sangaku National Park
Located close to Lake Kizaki, Holiday Inn Resort Kuroyon by IHG provides an indoor public bath (no minerals), a coffee shop/cafe, and a garden. For some rest and relaxation, visit the hot springs. In addition to laundry facilities and a 24-hour gym, guests can connect to free in-room WiFi.
Other perks include:
  • Full breakfast (surcharge), hot springs on site, and a billiards/pool table
  • A 24-hour front desk, an elevator, and luggage storage
  • A vending machine, a front-desk safe, and a banquet hall
  • Guest reviews speak highly of the helpful staff
Room features
All 73 rooms feature comforts such as 24-hour room service and pillow menus, as well as perks like late night room service and free WiFi.
More amenities include:
  • Bathrooms with deep soaking tubs and free toiletries
  • 40-inch flat-screen TVs with satellite channels
  • Free infant beds, heating, and daily housekeeping

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,300 per person
  • A coffee shop/cafe
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 6,800

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Hot spring
  • Ski passes
  • Ski storage

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Spa

  • Hot spring
  • Hot springs open from 1:00 PM - noon
  • Hot springs water temperature - 111 ºF
  • Public indoor bath (no minerals)
  • Public indoor mineral hot springs (onsen)
  • Public outdoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (30 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from April 1 2025 to June 30 2025 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 3300 per person
  • Hosted evening meal: JPY 6800

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Hot springs access available from 1:00 PM to noon
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Resort Kuroyon
Holiday Kuroyon By Ihg Omachi
Holiday Inn Resort Kuroyon by IHG Hotel
Holiday Inn Resort Kuroyon an IHG Hotel
Holiday Inn Resort Kuroyon by IHG Omachi
Holiday Inn Resort Kuroyon by IHG Hotel Omachi

Frequently asked questions

Is Holiday Inn Resort Kuroyon by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Resort Kuroyon by IHG?

Limited spots are available.

What time is check-in at Holiday Inn Resort Kuroyon by IHG?

Check-in begins at 3:00 PM.

What time is check-out at Holiday Inn Resort Kuroyon by IHG?

Check-out is at 11:00 AM.

Where is Holiday Inn Resort Kuroyon by IHG located?

Situated in the historical district, this hotel is 2.2 mi (3.5 km) from Chubu-Sangaku National Park and within 12 mi (20 km) of Lake Kizaki and Azumino Chihiro Art Museum. Hakuba Sanosaka Ski Resort and Hakuba Goryu Ski Resort are also within 16 mi (25 km).

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Holiday Inn Resort Kuroyon by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 81 out of 125 reviews
Rating 8 - Good. 30 out of 125 reviews
Rating 6 - Okay. 10 out of 125 reviews
Rating 4 - Poor. 3 out of 125 reviews
Rating 2 - Terrible. 1 out of 125 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

geoff

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property , plenty of room and a good bus service to the amenities
Stayed 5 nights in Mar 2025

10/10 Excellent

Gabrielle

Liked: Cleanliness, property conditions & facilities, room comfort
The helpful staff and wonderful view situated amongst nature were the highlights, along with the fantastic onsen.
Stayed 2 nights in Jan 2025

10/10 Excellent

Phillis L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay for 4 nights

Nice n new decoration - very comfortable! I really like the onsen
Stayed 4 nights in Dec 2024

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and professional. Rooms and communal spaces were clean. It wasn't busy when we were there so it felt cozy. I liked being able to open the window and get fresh air. Not quite as nice as the pictures, kind of low end furnishings, but still put together well. Very much a 3 star hotel in that sense.
Stayed 1 night in Apr 2025

10/10 Excellent

robin

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful scenery and very clean hotel
Stayed 1 night in Jun 2023

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was lovely and the area was gorgeous. The breakfast buffet was good, however the dinner menu was limited...maybe because it was over the New Years holiday. Not close enough to Omachi City to be walkable to other restaurants. We will definitely stay again in the spring, as it is also on a golf course.
Stayed 5 nights in Jan 2025

10/10 Excellent

Susan E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay at end of the Alpine route

- nice room, friendly staff, nice property, good breakfast and dinner selection
Stayed 1 night in Apr 2023

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place amazing location just hard to get in and out and expansive because of this.
Stayed 2 nights in Dec 2024

8/10 Good

Garry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you Shu receptionist for so much help and assisting us with coordinating our next day travels to Tateyama alpine route! Hotel is very convenient for stay over and access to Ogizawa station.
Stayed 1 night in Sep 2024

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely new hotel, very helpful friendly staff and one of the very best Onsens we’ve experienced in Japan (this is my third trip). Really fantastic- new, clean, three pools- outstanding. The hotel is 35 minutes S of Hakuba by car and an hour by shuttle bus, and the shuttle only runs to and from once per day so without a car you don’t have many options. Omachi, the nearest town is a fairly long walk. Recommend having a rental car if you stay here.
Stayed 2 nights in Jan 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. The kid’s suite is really cute and the onsen was wonderful.

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favorite hotel stay whenever we’re in the Hakuba snow resort area. Great hotel with courteous staff! Ample parking and great food. Can’t go wrong here!

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and hospitality. One of the best Holiday Inn we've stayed at. Only 15 minutes from Hakuba valley ski area. On site onsen is a must!! Highly recommend this hotel.

10/10 Excellent

WEN HUA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best

The best hotel in hakuba!
Stayed 5 nights in Mar 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had to stay here as changed dates for skiing holiday. While this hotel has shuttle buses to the ski fields it is quite some distance and not ideal. Bought breakfast and dinner package- for four days it is monotonous and not great. Really think they could do better with their food offering Service from staff and hotel condition were generally excellent
Stayed 4 nights in Jan 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic, clean, and beautiful rooms. Amazing Onsen. Breakfast and dinner buffets featured a great variety of delicious local and western-style food options. This place is a gem.
Stayed 3 nights in Feb 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Deluxe resort in Omachi

Luxurious resort with a wide variety of amenities and very convenient to travel to Ogizawa station for onward trip. It would be even more ideal if the vending machines have an assortment of snacks to choose from (currently only drinks).
Stayed 1 night in May 2024

10/10 Excellent

MIN OO

Liked: Cleanliness, staff & service, property conditions & facilities
Like this resort. Very quiet and great weather. Hotel room, swimming pool and onsen are great as well. Thank you.
Stayed 1 night in May 2023

10/10 Excellent

Reika

Liked: Cleanliness, staff & service, property conditions & facilities
Double bed is big enough.
Stayed 1 night in May 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favourite place during my Japan trip. Regret not staying for longer. Definitely will come back!
Stayed 2 nights in Jan 2024

10/10 Excellent

Ephraim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay at Holiday Inn Kuroyon

Very positive and comfortable stay at the hotel. The staff were very responsive and good attention to detail. The hotel was very comfortable and well maintained. My family and I rated it having the best onsen among the other places we stayed in Japan (including Hakone!) The restaurant had a good spread.
Stayed 2 nights in Nov 2022

10/10 Excellent

boon keng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good property and service. Disadvantage: Limited transportation and dining.
Stayed 5 nights in Feb 2024

8/10 Good

Eleanor

Liked: Cleanliness, staff & service
Room on the small side.
Stayed 2 nights in Jun 2024

8/10 Good

Lai Yung

Liked: Cleanliness, staff & service, property conditions & facilities
The manager is nice and helpful
Stayed 1 night in May 2023

6/10 Okay

Sarkis

Liked: Cleanliness

I’d rather be closer to the action

Went in peak skiing season, felt like a ghost town and no vibe. Daily shuttle service was only one time per day and came back too late. Rooms are just average. Staff only speak when they’re spoken to, polite but not really informative. Food was the worst we’ve had in Japan. Once you’re at the hotel, you’re stuck! Unless you have a car I wouldn’t recommend staying here. If you have a car… and can be bothered driving 40 mins each way to eat after a day of skiing… then maybe
Stayed 4 nights in Jan 2025