“Pros
* Beautiful property in a fantastic location.
* The hotel manager handled our complaint professionally, apologized personally, and genuinely tried to improve our experience.
* The small café by the pool had outstanding, friendly, and efficient service.
* The second dinner at Flor de Sal was much better, and the food was good.
Cons
* Paid for two Full Ocean View rooms, but one was clearly only a partial ocean view. Reception’s response was simply, “It is what it is.”
* First dinner at...
“Very central , beautiful view !
Attention to detail , great design !
Thank you for the thoughtful handwritten note , cava and cake for my b'day , much appreciated ! :)
”