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Quality Inn Old Saybrook - Westbrook

2.5 star property
The indoor pool invites relaxation, and The Comfort Cafe serves satisfying American dishes. Attentive staff make this hotel a standout choice for travelers.

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Photo gallery for Quality Inn Old Saybrook - Westbrook

Indoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers - Quality Inn Old Saybrook - Westbrook (Old Saybrook)
Lobby - Quality Inn Old Saybrook - Westbrook (Old Saybrook)
Lobby sitting area - Quality Inn Old Saybrook - Westbrook (Old Saybrook)
Standard Room, 1 King Bed with Sofa bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board - Quality Inn Old Saybrook - Westbrook (Old Saybrook)
Lobby - Quality Inn Old Saybrook - Westbrook (Old Saybrook)
Quality Inn Old Saybrook - Westbrook offers a charming experience with its morning breakfast buffet. Guests can swim in the indoor pool or visit nearby attractions like Essex Library and Essex Island Marina. Visitors consistently praise the helpful, accommodating staff.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(62 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(13 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed with Sofa bed, Non Smoking

8.4 out of 10
Very good
(28 reviews)
  • 19 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, Multiple Beds, Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

About the neighborhood

Located in Old Saybrook, Quality Inn Old Saybrook - Westbrook is in the city center and near a metro station. The area's natural beauty can be seen at Harvey's Beach and Gillette Castle State Park, while Essex Steam Train and Ivoryton Playhouse are cultural highlights. Essex Island Marina and Essex Library are two other places to visit that come recommended. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Old Saybrook travel guide
Map
100 Essex Rd, Old Saybrook, CT, 06475

What's nearby

  • Essex Steam Train
    Essex Steam Train
    5 min drive - 5.1 miles
  • Breakwater at Harvey's Beach in Connecticut at sunset on a cloudless day
    Harvey's Beach
    6 min drive - 4.8 miles
  • Mohegan Sun Casino
    Mohegan Sun Casino
    29 min drive - 26.5 miles
  • Foxwoods Resort Casino
    Foxwoods Resort Casino
    42 min drive - 34.9 miles
  • Lawrence & Memorial Family Medicine
    3 min drive - 2.0 miles

Getting around

  • Old Saybrook Station
    11 min drive
  • Bradley Intl. Airport (BDL)
    62 min drive

Restaurants

  • Ashlawn Farm Coffee
    6 min drive
  • The Essex
    7 min drive
  • Burger King
    7 min drive
  • Dunkin'
    6 min drive
  • Monkey Farm
    6 min drive

About this property

Quality Inn Old Saybrook - Westbrook

Hotel near Essex Steam Train
Located close to Essex Island Marina and Essex Library, Quality Inn Old Saybrook - Westbrook provides a free breakfast buffet, a grocery/convenience store, and a terrace. Stay connected with free in-room WiFi, and guests can find other amenities such as laundry facilities and a gym.
You'll also find perks like:
  • An indoor pool along with sun loungers and pool umbrellas
  • Free self parking
  • RV/bus/truck parking, coffee/tea in the lobby, and ATM/banking services
  • A 24-hour front desk, a computer station, and a water dispenser
  • Guest reviews give top marks for the helpful staff
Room features
All 120 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and free weekday newspapers. Guest reviews say good things about the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with bathtubs and free toiletries
  • 27-inch flat-screen TVs with satellite channels
  • Mini fridges, microwaves, and free infant beds

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel Old Saybrook
Comfort Inn Old Saybrook
Quality Inn Old Saybrook
Quality Old Saybrook
Quality Old Saybrook Westbrook
Quality Inn Old Saybrook - Westbrook Hotel
Quality Inn Old Saybrook - Westbrook Old Saybrook
Quality Inn Old Saybrook - Westbrook Hotel Old Saybrook

Frequently asked questions

Does Quality Inn Old Saybrook - Westbrook have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM–9:00 PM.

Is Quality Inn Old Saybrook - Westbrook pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Quality Inn Old Saybrook - Westbrook?

Check-in start time: 3 PM; Check-in end time: 2:00 AM.

What time is check-out at Quality Inn Old Saybrook - Westbrook?

Check-out is at 11 AM.

Where is Quality Inn Old Saybrook - Westbrook located?

Located in the heart of Old Saybrook, this hotel is within 6 mi (10 km) of Essex Island Marina, Essex Steam Train, and Essex Library. Harvey's Beach and Ivoryton Playhouse are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Quality Inn Old Saybrook - Westbrook Reviews

7.8

Good

7.6

Cleanliness

8.0

Location

8.4

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 364 out of 1004 reviews
Rating 8 - Good. 310 out of 1004 reviews
Rating 6 - Okay. 187 out of 1004 reviews
Rating 4 - Poor. 83 out of 1004 reviews
Rating 2 - Terrible. 60 out of 1004 reviews

Reviews

Verified

6/10 Okay

Jonathan

Liked: Staff & service
Convenient location for an affordable price
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice area and quiet...eat and drink in the same place
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was very clean, staff was wonderful and the pool was so relaxing. It was a quick visit but definitely would stay again if I was in that area.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and staff was wonderful
Stayed 1 night in Jan 2026
Verified

4/10 Poor

Caitlin

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Included breakfast was the highlight, food was hot and quite a few options. Pool was also fairly good but run down. Beds were also pretty good - sheets, etc. The hotel was quite run down overall. The first room they gave us had a terrible smell and stained bath tub. I asked to be moved, if possible, and they put us right next to the elevator. With thin walls, we had a hard time going to sleep. Not ideal with kids.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

pieter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a clean room and the pool was warm and kids had fun. Breakfast was good and plenty of choices
Stayed 1 night in Jan 2026
Verified

6/10 Okay

leslie

Liked: Cleanliness, staff & service, amenities
I was first placed in a dirty room but they were very quick and efficient to move me which was great b/c I don’t like first floor rooms. In my second room on 2nd floor the window lock was broken so I couldn’t lock it. Uncomfortable but being in 2nd floor helped. Clock in the room nor working or unplugged?? Just used my fon for the clock. Breakfast area very clean and orderly and good. Parking lot had potholes but they were there fixing them today. Staff VERY friendly!!!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Virginia

Liked: Cleanliness, property conditions & facilities
The very friendly staff made this stay enjoyable from The beginning. The hotel was very clean and comfy.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Stuart

Liked: Cleanliness, property conditions & facilities
Great value. Nice place. Clean room. Nice staff.
Stayed 1 night in Dec 2025
Verified

8/10 Good

RONALD R.

Liked: Cleanliness, staff & service, amenities
Clean place, nice staff
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Narida

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly. The room was good.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jake

Liked: Cleanliness, property conditions & facilities
Staff was kind. Easy, comfortable stay.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Aishwariya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good, had a quiet happy stay.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

PEDRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the front desk to the rest of the staff, everyone was very friendly but also very professional and very helpful. I called the front desk about 5 straight times to ask questions I was waiting for the receptionist to e upset ,to my surprise she was laughing it up with me. That alone made my stay great
Swimming pool
At the restaurant
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kelly j

Liked: Cleanliness, staff & service, property conditions & facilities
We were treated very well by Welcome desk staff, Kitchen staff, housekeeping. Will stay again
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was very clean.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
The staff is very nice. The pool was very clean and the room was in perfect condition. I will stay here again.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Pingkuan

Liked: Staff & service, room comfort
Convenient location, quick check-in and out. The front desk ladies are nice and helpful. It's a little old but good value for the money.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, friendly staff.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jostiena

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was bomb
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was just what we needed. Breakfast was full of choices and and plenty to eat and drink. A perfect stop in a lovely town.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast had a nice variety from Waffles that came out perfect to pantries fresh fruit and the place was clean! And fresh smelling.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Kerry S.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and pool, close to a wonderful restaurant
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Macy

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, easy check in, nice room and has a pool. Generally pleasant atmosphere.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

colleen

Liked: Cleanliness, amenities, property conditions & facilities
We aren't here for shopping. We had a nice dinning experience within walking distance.
Stayed 1 night in Sep 2025