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Quality Inn Old Saybrook - Westbrook

2.5 star property
The indoor pool invites relaxation, and The Comfort Cafe serves satisfying American dishes. Attentive staff make this hotel a standout choice for travelers.

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Photo gallery for Quality Inn Old Saybrook - Westbrook

Indoor pool, open 9:00 AM to 9:00 PM, sun loungers - Quality Inn Old Saybrook - Westbrook (Old Saybrook)
Standard Room, Multiple Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board - Quality Inn Old Saybrook - Westbrook (Old Saybrook)
Lobby - Quality Inn Old Saybrook - Westbrook (Old Saybrook)
Standard Room, 1 King Bed with Sofa bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board - Quality Inn Old Saybrook - Westbrook (Old Saybrook)
Lobby sitting area - Quality Inn Old Saybrook - Westbrook (Old Saybrook)
Quality Inn Old Saybrook - Westbrook offers a charming experience with its morning breakfast buffet. Guests can swim in the indoor pool or visit nearby attractions like Essex Library and Essex Island Marina. Visitors consistently praise the helpful, accommodating staff.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(60 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking

8.4 out of 10
Very good
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed with Sofa bed, Non Smoking

8.4 out of 10
Very good
(27 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 19 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, Multiple Beds, Non Smoking

8.6 out of 10
Excellent
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 King Beds

About the neighborhood

Located in Old Saybrook, Quality Inn Old Saybrook - Westbrook is in the city center and near a metro station. The area's natural beauty can be seen at Harvey's Beach and Gillette Castle State Park, while Essex Steam Train and Ivoryton Playhouse are cultural highlights. Essex Island Marina and Essex Library are two other places to visit that come recommended. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Old Saybrook travel guide
Map
100 Essex Rd, Old Saybrook, CT, 06475

What's nearby

  • Foxwoods
    Mohegan Sun Casino
    22 min drive - 26.2 miles
  • Foxwoods
    Foxwoods Resort Casino
    34 min drive - 36.1 miles
  • Yale New Haven Health Old Saybrook Medical Center
    1 min drive - 1.6 miles
  • Essex Saybrook Antique Village Shopping Center
    2 min drive - 1.8 miles
  • Lawrence & Memorial Family Medicine
    2 min drive - 2.0 miles

Getting around

  • Old Saybrook Station
    11 min drive
  • Bradley Intl. Airport (BDL)
    62 min drive

Restaurants

  • Ashlawn Farm Coffee
    6 min drive
  • The Essex
    7 min drive
  • Starbucks
    6 min drive
  • Burger King
    7 min drive
  • Pasta Vita
    6 min drive

About this property

Quality Inn Old Saybrook - Westbrook

Hotel near Essex Steam Train
Located close to Essex Island Marina and Essex Library, Quality Inn Old Saybrook - Westbrook provides a free breakfast buffet, a grocery/convenience store, and a terrace. The on-site American cuisine restaurant, The Comfort Cafe, offers lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as laundry facilities and a bar.
You'll also find perks like:
  • An indoor pool along with sun loungers
  • Free self parking
  • RV/bus/truck parking, a 24-hour front desk, and a water dispenser
  • Coffee/tea in the lobby, multilingual staff, and a TV in the lobby
  • Guest reviews give top marks for the helpful staff
Room features
All 120 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and free weekday newspapers. Guest reviews say good things about the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with bathtubs and free toiletries
  • 27-inch flat-screen TVs with satellite channels
  • Mini fridges, microwaves, and free infant beds

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Comfort Cafe

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel Old Saybrook
Comfort Inn Old Saybrook
Quality Inn Old Saybrook
Quality Old Saybrook
Quality Old Saybrook Westbrook
Quality Inn Old Saybrook - Westbrook Hotel
Quality Inn Old Saybrook - Westbrook Old Saybrook
Quality Inn Old Saybrook - Westbrook Hotel Old Saybrook

Frequently asked questions

Does Quality Inn Old Saybrook - Westbrook have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM–9:00 PM.

Is Quality Inn Old Saybrook - Westbrook pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Quality Inn Old Saybrook - Westbrook?

Check-in start time: 3 PM; Check-in end time: 2:00 AM.

What time is check-out at Quality Inn Old Saybrook - Westbrook?

Check-out is at 11 AM.

Where is Quality Inn Old Saybrook - Westbrook located?

Located in the heart of Old Saybrook, this hotel is within 6 mi (10 km) of Essex Island Marina, Essex Steam Train, and Essex Library. Harvey's Beach and Ivoryton Playhouse are also within 6 mi (10 km).

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Reviews

Quality Inn Old Saybrook - Westbrook Reviews

7.8

Good

7.6

Cleanliness

8.0

Location

8.4

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 353 out of 1001 reviews
Rating 8 - Good. 317 out of 1001 reviews
Rating 6 - Okay. 187 out of 1001 reviews
Rating 4 - Poor. 84 out of 1001 reviews
Rating 2 - Terrible. 60 out of 1001 reviews

Reviews

10/10 Excellent

pieter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a clean room and the pool was warm and kids had fun. Breakfast was good and plenty of choices
Stayed 1 night in Jan 2026

10/10 Excellent

Virginia

Liked: Cleanliness, property conditions & facilities
The very friendly staff made this stay enjoyable from The beginning. The hotel was very clean and comfy.
Stayed 1 night in Dec 2025

8/10 Good

Stuart

Liked: Cleanliness, property conditions & facilities
Great value. Nice place. Clean room. Nice staff.
Stayed 1 night in Dec 2025

10/10 Excellent

PEDRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the front desk to the rest of the staff, everyone was very friendly but also very professional and very helpful. I called the front desk about 5 straight times to ask questions I was waiting for the receptionist to e upset ,to my surprise she was laughing it up with me. That alone made my stay great
Swimming pool
At the restaurant
Stayed 1 night in Jan 2026

10/10 Excellent

Narida

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly. The room was good.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jake

Liked: Cleanliness, property conditions & facilities
Staff was kind. Easy, comfortable stay.
Stayed 3 nights in Nov 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was very clean.
Stayed 1 night in Nov 2025

10/10 Excellent

Kelly j

Liked: Cleanliness, staff & service, property conditions & facilities
We were treated very well by Welcome desk staff, Kitchen staff, housekeeping. Will stay again
Stayed 2 nights in Oct 2025

10/10 Excellent

Aishwariya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good, had a quiet happy stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Jostiena

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was bomb
Stayed 1 night in Oct 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was just what we needed. Breakfast was full of choices and and plenty to eat and drink. A perfect stop in a lovely town.
Stayed 2 nights in Oct 2025

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, friendly staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast had a nice variety from Waffles that came out perfect to pantries fresh fruit and the place was clean! And fresh smelling.
Stayed 2 nights in Oct 2025

10/10 Excellent

Macy

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, easy check in, nice room and has a pool. Generally pleasant atmosphere.
Stayed 1 night in Aug 2025

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wedding to attend in the area and the place was very accommodating to an hour later checkout. This gave us the ability to dress and leave for the venue without being to early.
Stayed 1 night in Oct 2025

10/10 Excellent

Kerry S.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and pool, close to a wonderful restaurant
Stayed 1 night in Jun 2025

10/10 Excellent

colleen

Liked: Cleanliness, amenities, property conditions & facilities
We aren't here for shopping. We had a nice dinning experience within walking distance.
Stayed 1 night in Sep 2025

6/10 Okay

jennifer

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Okay for one night

Bed was very comfortable. Breakfast was good. Overall the property seemed rundown. Ok for one night. Convenient location
Stayed 1 night in Sep 2025

10/10 Excellent

Scott

Liked: Amenities
The staff was exceptionally helpful in orienting us to the hotel and helping us find a restaurant that met our needs.
Stayed 1 night in Jul 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there 1 night, so i didnt notice shops. But there was a good restaurant across the road.
Stayed 1 night in Sep 2025

6/10 Okay

Cynthia

Liked: Cleanliness
The room was ok. The TV had a terrible picture. They were upgrading the door locks and the cards wouldnt work on the outside doors. It also took many trys of scanning the card to get into your room. The breakfast was good and the pool was warm and clean. If they upgrade their TVs and fix the key card issues it would have been a better experience.
Stayed 2 nights in Nov 2025

10/10 Excellent

PAUL

Liked: Amenities
Nice comfortable room at a fair price.
Stayed 1 night in May 2025

8/10 Good

Allison

Liked: Cleanliness, amenities
Property was clean and the staff was accommodating. Free hot breakfast is always a plus
Stayed 2 nights in Jun 2025

10/10 Excellent

Mel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a nice quiet area of Old Saybrook close to restaurants, shopping stores and Amtrak.
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked having and using pool. didn't realize there would be a swimming lesson going on at same time. As this was a quick stop over on our way to Bar Harbor, it fit our needs. Since the room was on the street side it was a bit noisy even with fan running all the time. The room was clean and comfortable and we enjoyed the breakfast which was included.
Stayed 1 night in Sep 2025