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SureStay Hotel by Best Western Oklahoma City West

2.5 star property
Continental breakfast starts the day right at this Oklahoma City West hotel where convenient amenities include self-parking, in-room WiFi and laundry facilities

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Photo gallery for SureStay Hotel by Best Western Oklahoma City West

Exterior - SureStay Hotel by Best Western Oklahoma City West (Oklahoma City)
Exterior - SureStay Hotel by Best Western Oklahoma City West (Oklahoma City)
Free daily continental breakfast - SureStay Hotel by Best Western Oklahoma City West (Oklahoma City)
Reception - SureStay Hotel by Best Western Oklahoma City West (Oklahoma City)
Memory foam beds, desk, laptop workspace, blackout drapes - SureStay Hotel by Best Western Oklahoma City West (Oklahoma City)
Travelers find genuine hospitality at SureStay Hotel by Best Western Oklahoma City West. Enjoy a continental breakfast, in-room WiFi, and laundry facilities for longer stays. RV, bus, and truck parking available for road trips.

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Memory foam beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Memory foam beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Memory foam beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Central Oklahoma City, a neighborhood in Oklahoma City, is home to SureStay Hotel by Best Western Oklahoma City West. Quail Springs Mall and OKC Outlets are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Hackberry Flat WMA and Stinchcomb Wildlife Preserve. Looking to enjoy an event or a game? See what's going on at Paycom Center or USA Softball Hall of Fame Stadium. Visit our Oklahoma City travel guide
Map
321 S. Rockwell, Oklahoma City, OK, 73128

What's nearby

  • Aerial drone photo summer at Scissortail Park Oklahoma City circa 2023
    Oklahoma City Convention Center
    9 min drive - 8.5 miles
  • Paycom Center
    Paycom Center
    9 min drive - 8.5 miles
  • Oklahoma City National Memorial and Museum
    Oklahoma City National Memorial and Museum
    9 min drive - 8.2 miles
  • OKC Outlets
    18 min walk - 1.0 mile
  • Tinker Air Force Base
    18 min drive - 16.4 miles

Getting around

  • Santa Fe Depot
    10 min drive
  • Oklahoma City, OK (PWA-Wiley Post)
    18 min drive

Restaurants

  • OnCue Express
    2 min drive
  • Chick-fil-A
    15 min walk
  • McDonald's
    2 min drive
  • Texas Roadhouse
    19 min walk
  • McDonald's
    2 min drive

About this property

SureStay Hotel by Best Western Oklahoma City West

Hotel remodeled in 2020 and located near Paycom Center
SureStay Hotel by Best Western Oklahoma City West provides amenities like free continental breakfast and laundry facilities. Guests can connect to free in-room WiFi.
Other perks include:
  • Free self parking
  • RV/bus/truck parking and a vending machine
Room features
All 58 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi.
More conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 42-inch LED TVs with cable channels
  • Daily housekeeping, desks, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Hand-held showerhead
  • Handrails in stairways
  • No elevator
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Designated smoking areas
  • Renovated entire property - August 2020

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 40 per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property does not have elevators

Frequently asked questions

Is SureStay Hotel by Best Western Oklahoma City West pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Oklahoma City West?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at SureStay Hotel by Best Western Oklahoma City West?

Check-out is at 11 AM.

Where is SureStay Hotel by Best Western Oklahoma City West located?

Located in Central Oklahoma City, this hotel is within 1 mi (2 km) of INTEGRIS Community Hospital - OKC West and OKC Outlets. Celebration Station is 2.7 mi (4.4 km) away.

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Reviews

SureStay Hotel by Best Western Oklahoma City West Reviews

7.2

Good

7.2

Cleanliness

7.0

Location

7.4

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 144 out of 410 reviews
Rating 8 - Good. 97 out of 410 reviews
Rating 6 - Okay. 76 out of 410 reviews
Rating 4 - Poor. 34 out of 410 reviews
Rating 2 - Terrible. 59 out of 410 reviews

Reviews

Verified

10/10 Excellent

Ronan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. Friendly staff. Close to amenities.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Nathan

Liked: Cleanliness, staff & service
Disliked: Amenities
The location is ideal. Literally 15-20 minutes to anywhere in OKC. Close to Walmart, and other shops and restaurants. Room recently renovated, so nice enough, but a bit of an older property.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Shopping within walking distance, several restaurants within walking distance or driving, staff very friendly. Will book the hotel again
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Rupesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality and service was beyond my expectations
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

cody

Liked: Cleanliness, staff & service
Very hospital stay the staff there's awesome and they always make sure you get what you need
Stayed 4 nights in Nov 2025
Verified

8/10 Good

CHARLES W.

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff. Had a cockroach problem and very noisy. Other than that…
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities
My stay. There was very comfortable and very quiet if I was to come back. You will be the st people I will get in touch with thank you for everything.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities
Security. They have good staff that watch out for you.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and it was a good price.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Rajani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location; Right off I-40; Decent room; Complimentary breakfast; Decent WiFi.
Stayed 1 night in Dec 2024
Verified

4/10 Poor

Mallory

Staff was great, the price was reasonable, but they have a roach problem. We turned out the lights to got to sleep and had to turn it back on to double check and make sure we locked up, roaches were crawling up the wall and bathroom sink & counters. I’m good on never staying here again!
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Shane

Liked: Staff & service, property conditions & facilities
Property was very clean
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

pinky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location has a lot perks on the bus line nearby strip malls sn
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The people that ran the place for nice professional good people
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

It was great! The bed was like a cloud, it looked updated. Not much for breakfast besides juice, cereal and muffins but still glad they had options. Staff was very friendly. Would stay again
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Shane

Liked: Amenities
Property is very well maintained rooms are clean housekeeping does a average job
Stayed 1 night in Nov 2024
Verified

8/10 Good

Wes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very close to quality shopping and dining. Only drawback was I had to give a $40.00 cash deposit at check-in and they had to inspect the room at checkout to get my deposit back.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First Time SureStay Stay

Very simple but comfortable accommodations (great bed, pillows, and shower). TV was okay. Heating was a little noisy. Given the budget price, more than worth the money spent.
Stayed 1 night in Oct 2023
Verified

8/10 Good

Tareasa

Liked: Cleanliness, staff & service, property conditions & facilities
All rooms are supposed to be non smoking but when we got into our room it was nasty with stale cigarette smoke. It was clean however so no other complaints.
Stayed 2 nights in Apr 2025
Verified

6/10 Okay

Gina

Liked: Cleanliness, property conditions & facilities, room comfort

Just Okay

The check in was easy, but I was asked to pay an $40 cash deposit. The room was clean and had everything we needed. The towels are tiny. I got to the dining room for grab and go breakfast 20 minutes before breakfast ended and there was only toast or fruit. Coffee and Juice was out. We were very close to shopping and a LOT of restaurants. At check out I had to wait in the lobby while they inspected the room to get my deposit back. I would say everything was adequate but for the price I would stay somewhere else next time.
Stayed 1 night in May 2025
Verified

6/10 Okay

Verified traveler

Liked: Staff & service

Get what you pay for

You get what you pay for. Perfect for last min stop. Arrived at 10:30 and checked out at 0500 with no problems. Hated the smell. It was like baby powder and very old perfume.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Shatara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great and the staff was amazing thanks a lot.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Teshia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sure Stay was good. Rooms clean, staff nice and located in a great area!
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
There wasn't much to the breakfast and that was fine, I guess. The room rate was very reasonable and our room was clean. Very close to anything in OKC. Perfect place if you're on a budget and just need a place to sleep.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service
Front desk was very helpful & courteous.
Stayed 1 night in Jan 2026