View all photos for Superior Double Room, City View
Superior Double Room, City View
City view
22 sq m
1 bedroom
Sleeps 4
1 Double Bed OR 1 Twin Trundle Bed
About the neighborhood
Located in Chatan, The Moana is near the beach. Miyagi Coast and Shurijo Castle are notable landmarks, and the area's natural beauty can be seen at Sunabe Beach and Sunset Beach. Looking to enjoy an event or a game while in town? See what's going on at Okinawa Arena. Visit our Chatan travel guide
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Stair-free path to entrance
Wheelchair accessible (may have limitations)
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Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bidet
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower
Slippers
Toilet paper
Towels provided
Entertainment
Flat-screen TV
Food and drink
Electric kettle
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Air conditioning
Heating
Washer/dryer
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Frequently asked questions
Is The Moana pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking and valet parking are free at this property.
What time is check-in at The Moana?
Check-in start time: 3:00 PM; Check-in end time: midnight.
What time is check-out at The Moana?
Check-out is at 11:00 AM.
Where is The Moana located?
Situated near the beach, this hotel is within 1 mi (2 km) of Miyagi Coast and Sunabe Beach. American Village and Sunset Beach are also within 2 mi (3 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
The Moana Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Staff was absolutely amazing so helpful every time I needed them! Hotel room was great the AC was great and the laundry amenities were so useful! Would recommend staying here to anyone.
I have stayed at the Moana twice, each for two weeks at a time for business. Staff is as nice as it gets. Beds are super comfortable. Highly recommend.
We had a wonderful stay. The property is clean and well maintained. Location is close to restaurants, convenience store, grocery and the sea wall. We will definitely stay here again if we are back in town.
Staff!! Everyone was so kind and welcoming. The facility was very nice and clean.
Cicely
Stayed 2 nights in Nov 2025
Verified review
10/10 Excellent
Jeffrey
Mar 23, 2026
The hotel is always clean and eat and organized. The parking is ample and they are more than willing to park the car for you and their tight parking spaces. Always enjoy the friendly staff and the new cappuccino machine in the lobby was a welcomed edition. I’ve been coming here for years and they just went through a remodeling of the rooms. And if you had been here before you’ll like the fresh update.
This hotel was a very nice surprise, and all positive reviews are true. Very clean, updated, good size rooms with balcony and kitchenette, AC, about 25 min walk to American and a very reasonably priced.
For the cost, the room was large, came with a portable convection cooktop, pan, silverware and cups. Not over the top for a chef, but enough to get by if you wanted to warm your own meal.