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Yunosato Hayama

Property class: 3.5

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Photo gallery for Yunosato Hayama

A traditional hot spring bath area with a wooden fence, stone basin, and a stone bench. - Yunosato Hayama (Beppu)
A traditional Japanese room with tatami flooring, a low table, a sofa, and a window with a view of greenery. - Yunosato Hayama (Beppu)
A wooden pathway leading to a traditional-style building with a thatched roof, surrounded by lush greenery and stone lanterns. - Yunosato Hayama (Beppu)
A traditional Japanese room with tatami flooring, a low table, a sofa, and a view through a sliding door. - Yunosato Hayama (Beppu)
A traditional Japanese room with tatami flooring, a wooden bathtub, and a low table with a television. - Yunosato Hayama (Beppu)
Hells of Beppu is located near Yunosato Hayama, which provides free full breakfast, an indoor mineral hot spring (onsen), and laundry facilities. Treat yourself to a massage or other spa services. The on-site restaurant offers breakfast and dinner. Guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Japanese Western Style Room, Private Bathroom

A dimly lit room with a table and chairs, a teapot, and a cup. A lantern provides light in the center.

Japanese Western Style Room, Private Bathroom

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 1 Twin Bed and 4 Twin Futons
  • Free WiFi

View all photos for Japanese Style Room, Shared Bathroom

A traditional Japanese meeting room with tatami flooring, a low table, and a cushioned chair.

Japanese Style Room, Shared Bathroom

  • Sleeps 6
  • 6 Twin Futons
  • Free WiFi

View all photos for Japanese Style Room, Private Bathroom

A traditional Japanese room with tatami flooring, a wooden bathtub, and a low table with a television.

Japanese Style Room, Private Bathroom

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 6
  • 1 Twin Bed and 5 Twin Futons
  • Free WiFi

View all photos for Japanese Western Style Twin Room, Shared Bathroom

A room with a green sofa, a bed with white bedding, a small table, and a television.

Japanese Western Style Twin Room, Shared Bathroom

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Japanese room, Smoking/non-smoking not specified With Semi-Open-Air Bath

A traditional Japanese room with tatami flooring, a low table, a sofa, and a view through large windows.

Japanese room, Smoking/non-smoking not specified With Semi-Open-Air Bath

  • Sleeps 10
  • Free WiFi

View all photos for Japanese room, Smoking/non-smoking not specified With Shower Room

A traditional tatami room with a low table, tatami mats, a black leather chair, and a shoji screen window.

Japanese room, Smoking/non-smoking not specified With Shower Room

  • Sleeps 12
  • Free WiFi

View all photos for Japanese room, Smoking/non-smoking not specified With Shower Room Equipped with Massage Chair

A traditional Japanese room with tatami flooring, a massage chair, a desk with a lamp, and a sliding door.

Japanese room, Smoking/non-smoking not specified With Shower Room Equipped with Massage Chair

  • Sleeps 10
  • Free WiFi

About the neighborhood

Tsurumi, a neighborhood in Beppu, is home to Yunosato Hayama. Hells of Beppu and Aso Kuju National Park reflect the area's natural beauty and area attractions include Beppu Tower and Beppu Rakutenchi. Umitamago and Takasakiyama Zoo are also worth visiting. Visit our Beppu travel guide
Map
122-5, Tsurumi, Beppu, Oita, 874-0833

What's nearby

  • A traditional Japanese garden with a hot spring, red torii gate, and lush greenery.
    Hells of Beppu
    14 min walk - 0.8 miles
  • A red torii gate surrounded by lush greenery and a turquoise body of water with steam rising from the water.
    Sea Hell Hot Springs
    16 min walk - 0.9 miles
  • Hyotan Hot Spring
    1 min walk - 0.1 miles
  • Oita Fragrance Museum
    14 min walk - 0.8 miles
  • Myoban Onsen
    4 min drive - 1.3 miles

Getting around

  • Kamegawa Station
    4 min drive
  • Beppu Station
    5 min drive
  • Oita Airport (OIT)
    32 min drive

Restaurants

  • 甘味茶屋
    7 min walk
  • 地獄蒸し工房鉄輪
    9 min walk
  • マクドナルド
    1 min walk
  • はま寿司 別府店
    6 min walk
  • 亀正
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Turndown service

Spa

  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs and access to the public bathing facility
This property accepts cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Frequently asked questions

Is Yunosato Hayama pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Yunosato Hayama?

Check-in start time: 3 PM; Check-in end time: 8 PM.

What time is check-out at Yunosato Hayama?

Check-out is at 10 AM.

Where is Yunosato Hayama located?

Located in Tsurumi, this ryokan is within a 15-minute walk of Hyotan Hot Spring and Hells of Beppu. Oita Fragrance Museum and White Pond Hell Hot Springs are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Yunosato Hayama Reviews

8.6

Excellent

8.4

Cleanliness

7.8

Location

9.2

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 59 out of 104 reviews
Rating 8 - Good. 26 out of 104 reviews
Rating 6 - Okay. 12 out of 104 reviews
Rating 4 - Poor. 5 out of 104 reviews
Rating 2 - Terrible. 2 out of 104 reviews

Reviews

Verified review

10/10 Excellent

Yiqi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was traditional Japanese faire, which was delicious and changes every day. They had 3 family onsens that you could use with your children. That was quite fun for the children. The staff was attentive, hospitable and went out of their way to make sure the guests were comfortable. Our room had a bath fed by hot spring water so we could then soak in the comfort of our room. All in all, a wonderful experience
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

MARIO ALBERTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot express what I felt, I was looking for a ryokan to have a nice relaxing moment and I found this ryokan. For the moment I entered my room it was stopless, a nice tatami room, big enough to accomodate 3-4 people. A PERSONAL ONSEN INSIDE YOUR ROOM!!! and overall was the best stay in all my travels to Japan. The hotel is near the 7 hells of Beppu and is easy to find. THE BEST RYOKAN EVER.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Youn Seon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved free open-air kashikiri bath. Meals were also very impressive.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The private onsen were phenomenal. The onsen in the room was also amazing. The main clerk made sure to explain everything he could about the room, the baths, and the entirety of the building. Breakfast was also amazing, a large spread of what I hope is a traditional Japanese breakfast.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
I think alot of the review calling this place old are just wrong this place is excellent if you want to do the hells tour and go around bath hopping . It has a traditional feel to it and the staff where helpful and the half board the food and way it was displayed was often the best part of the night.
Stayed 2 nights in Jan 2024
Verified review

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great view and room conditions in the room. Also, we had great dinner and breakfast in Yunosato ryokan. In future, we are likely to visit there again. Thanks a lot.
Stayed 1 night in Aug 2024
Verified review

6/10 Okay

QIANG

Disliked: Property conditions & facilities, room comfort
The hotel is quite old. Very low shower flow. The meals are quite nice. Services are alright. No taxi services in the area. Need to order from the counter.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Hideki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing ryokan

I had great time with wonderful hardworking staffs here. They are all taking their jobs seriously, and hospitality services were beyond professional expectations. Onsens and bath options are so many that i got to enjoy several different onsens within this facility. Dinner and breakfast were extremely luxurious that i cant believe how relatively cheap to enjoy! Location may be hard to access from beppu station, but if you ask staff to reserve van taxi for large party members a day in advance, no big deal (2050 yen from beppu station to this ryokan, but we all gave extra 1000 yen for tips for great taxi service drivers).
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoy a genuine Japanese experience!

This part of our Japanese trip was terrific in all its aspects. We had a bit of drive, and a late lunch was the first thing on the agenda. We were directed to several nearby restaurants to choose where to go. Our luggage was secured. When we returned and checked in, the customer service was exceptional. We were shown all the facilities, and the owner demonstrated how to use them. I was surprised we had to nominate our mealtimes, but I later understood why. We pre-booked dinner, and it was superb. It included hot and cold dishes and was very filling. The quality of the meal was second to none. After dinner, we enjoyed an onsen that was included in our accommodation. I loved it - the privacy and the experience. The bedding on the floor which for someone who was cramping badly overnight - it proved difficult for me to escape the pain. However, that was a distraction rather than any fault with the facility in the scheme of things. Breakfast was equally good. Overall, this was a fabulous stay, and the hosts were typical of the Japanese, very polite and accommodating. When the next day, we visited many of the sites in Beppu, and we were grateful that we took the opportunity to visit the town and this hotel.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Siu Tak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasant stay

Very pleasant stay Very good service The dinner and breakfast are so full Wanted to stay one more night here but we have to go Will come back again
Stayed 1 night in Dec 2022
Verified review

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are friendly, hotel is a bit dated but we enjoyed our stay.
Stayed 1 night in Jul 2023
Verified review

8/10 Good

Michelle

Liked: Staff & service

Disappointing with good breakfast

The breakfast was great, the rooms are not as nice as in the pictures and note that ALL rooms are smoking rooms.
Stayed 2 nights in Apr 2023
Verified review

6/10 Okay

Wing Keung

Liked: Staff & service
Disliked: Cleanliness
Old, no outdoor public onsen. High surcharge rate compared with others
Stayed 1 night in May 2023
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Bad maintenance

Entrance of Hotel looks like a out of bisiness in few month. Better have garden work and clean. I don't use this hotel again .
Stayed 1 night in Oct 2023
Verified review

6/10 Okay

JENNIFER

Liked: Staff & service, amenities
It is a nice place and the staff are excellent, breakfast was great and the onsen baths on site are nice as well. However the room we were given smelled strongly of smoke (I'm not sure if the app booked us in a smoking room or if the hotel did) and it was generally a little more run down than we would have liked. The pictures make it look a lot nicer than it is. The bath area in the room could definitely use some fixing/cleaning up. Also the location is not convenient for downtown Beppu - it is convenient if you are visiting the hells, however.
Verified review

6/10 Okay

Susan

Liked: Cleanliness, staff & service, room comfort
It was okay. Good to have private bath but don’t go there in the evening. There are mosquitoes at night time. My husband got 4 bites and I got 3. There wasn’t a massage chair as shown on their websites. Not much of accommodations. No face mask nor hair treatments. Only body wash, shampoo and conditioner. Kind of disappointed. Most onsens I been to have lots of beauty supplies that you can try. The tatami is comfortable and the food is definitely good. We just didn’t like the mackerel.
Stayed 1 night in Feb 2023
Verified review

4/10 Poor

UEDA

Disliked: Cleanliness, amenities, property conditions & facilities
非常にもったいないと感じた
Stayed 1 night in Jul 2026
Verified review

8/10 Good

SATOKO

Liked: Staff & service
スタッフの対応はよかったです。 部屋が見た目より狭くて家族風呂も。 食事はまあまあでしたぁ
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Suhyun

Liked: Cleanliness, staff & service, amenities
친절한 응대, 깔끔하고 넓은 객실, 포근한 침구, 바다뷰, 여유로운 가족탕과 대욕탕, 맛있는 가이세키와 조식까지! 근처에 큰 마트랑 베이커리도 있고 맥도날드와 니시마츠야도 가까워요. 지옥온천 관광지도 가까워서 다녀오기 좋습니다. 16개월 아기와 함께 방문했었는데 정말 좋은 추억 가득 남기고 다녀갑니다. 감사합니다!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

???

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
地元の料理品数大変満足でした　 スタッフ対応も素早くストレスなし 食事で温かいメニューが冬場はもう少し工夫したらもっと素晴らしいかな
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Jeong soon

Liked: Cleanliness, staff & service, amenities
깨끗한 객실과 친절한 직원, 맛있는 조식과 석식 너무너무 좋았어요. 근데 큰 도로 옆에 료칸이 위치해 있어서 차량 소음이 심해 밤새 음악을 틀고 잤어요 이틀 숙박했는데 식사때마다 메뉴가 달라서 질리지 않고 너무 좋았어요
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Akiteru

Liked: Staff & service
施設は、ちょっと古い感じでしたが、スタッフの方は親切丁寧で良かったです、また、お風呂も温度調整バッチリでとても気持ち良く過ごす事が出来ました。朝食も美味しく食べ切れ無い程でした。
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Li-ya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
住宿、泡湯環境非常棒 值得再來住
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Yeiji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
온천이 각방마다 딸려있어서 너무 좋았어요. 커텐이 적어 아침에 강제기상하긴 했는데 아침밥 먹을 시간이라 저는 상관 없었지만 동행이 아침잠이 좀 많아 불평을 했네요ㅋㅋ 저녁도 포함해 묵었는데 메뉴도 훌륭하고 좋았어요ㅎㅎ 다음번엔 가족들이랑 그룹으로 오고 싶어요. 호텔 직원분들이 진짜 너무 다 친절하셨고 그래서 기억에 많이 남아요! 강추해요.
Stayed 1 night in May 2025
Verified review

8/10 Good

カツミ

Liked: Staff & service
風呂と食事は良い。
Stayed 2 nights in May 2025