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Grand Mercure Beppu Bay Resort & Spa

4.0 star property
Hotel with a full-service spa, in the vicinity of Hells of Beppu

Choose dates to view prices

Photo gallery for Grand Mercure Beppu Bay Resort & Spa

Seasonal outdoor pool
Deluxe Suite, Multiple Beds, Sea View | In-room safe, desk, free WiFi, bed sheets
Superior Room, Multiple Beds, Ocean View | In-room safe, desk, free WiFi, bed sheets
Spa
Exterior
Grand Mercure Beppu Bay Resort & Spa is moments from the Hells of Beppu. Guests enjoy the well-maintained property with an indoor public bath, sauna, seasonal outdoor pool, steam room for extra relaxation, and in-room WiFi to stay connected.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • All inclusive
  • Spa
  • Pool
  • 24/7 front desk

Room options

Check availability for these dates

Tonight

Sep 29 - Sep 30
Check availability for tonight Sep 29 - Sep 30

Tomorrow

Sep 30 - Oct 1
Check availability for tomorrow Sep 30 - Oct 1
Available filters for rooms
Showing 16 of 16 rooms

View all photos for Superior Room, Multiple Beds, Ocean View

In-room safe, desk, free WiFi, bed sheets

Superior Room, Multiple Beds, Ocean View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Private bathroom
Bidet
Hair dryer
Deep soaking bathtub
  • Ocean view
  • Sleeps 8
  • 2 Twin Beds and 2 Double Sofa Beds

View all photos for Deluxe Suite, Multiple Beds, Sea View

In-room safe, desk, free WiFi, bed sheets

Deluxe Suite, Multiple Beds, Sea View

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Private bathroom
Bidet
Hair dryer
Deep soaking bathtub
  • Sleeps 8
  • 4 Twin Beds

View all photos for Standard Room, 3 Twin Beds, Ocean View

In-room safe, desk, free WiFi, bed sheets

Standard Room, 3 Twin Beds, Ocean View

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Private bathroom
Bidet
Hair dryer
Deep soaking bathtub
  • Sleeps 5
  • 3 Twin Beds

View all photos for Standard Suite, 2 Twin Beds, Mountain View

Standard Suite, 2 Twin Beds, Mountain View | In-room safe, desk, free WiFi, bed sheets

Standard Suite, 2 Twin Beds, Mountain View

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Private bathroom
Bidet
Hair dryer
Deep soaking bathtub
  • Sleeps 9
  • 2 Twin Beds

View all photos for Standard Room, Multiple Beds, Sea View

Standard Room, Multiple Beds, Sea View | In-room safe, desk, free WiFi, bed sheets

Standard Room, Multiple Beds, Sea View

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Private bathroom
Bidet
Hair dryer
Deep soaking bathtub
  • Sleeps 6
  • 4 Twin Beds

View all photos for Standard Room, Multiple Beds, Mountain View

Standard Room, Multiple Beds, Mountain View | In-room safe, desk, free WiFi, bed sheets

Standard Room, Multiple Beds, Mountain View

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Private bathroom
Bidet
Hair dryer
Deep soaking bathtub
  • Sleeps 6
  • 4 Twin Beds

View all photos for Classic Room, 2 Twin Beds, Sea View

In-room safe, desk, free WiFi, bed sheets

Classic Room, 2 Twin Beds, Sea View

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Private bathroom
Bidet
Hair dryer
Deep soaking bathtub
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Suite, 2 Twin Beds, Sea View

In-room safe, desk, free WiFi, bed sheets

Deluxe Suite, 2 Twin Beds, Sea View

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Private bathroom
Bidet
Hair dryer
Deep soaking bathtub
  • Sleeps 12
  • 2 Twin Beds

View all photos for Standard Suite, 2 Twin Beds, Sea View (Japanese Western Style)

Standard Suite, 2 Twin Beds, Sea View (Japanese Western Style) | In-room safe, desk, free WiFi, bed sheets

Standard Suite, 2 Twin Beds, Sea View (Japanese Western Style)

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Private bathroom
Bidet
Hair dryer
Deep soaking bathtub
  • Sleeps 9
  • 2 Twin Beds

View all photos for Classic Room, Japanese style, 4 futon beds, Mountain view

In-room safe, desk, free WiFi, bed sheets

Classic Room, Japanese style, 4 futon beds, Mountain view

7.8 out of 10
Good
(8 reviews)

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Private bathroom
Bidet
Hair dryer
Deep soaking bathtub
  • Mountain view
  • Sleeps 8
  • 4 Twin Futons

View all photos for Standard room with 2 single beds and 1 sofa bed

In-room safe, desk, free WiFi, bed sheets

Standard room with 2 single beds and 1 sofa bed

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Private bathroom
Bidet
Hair dryer
Deep soaking bathtub
  • Sleeps 6
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Twin Beds, Sea View

In-room safe, desk, free WiFi, bed sheets

Standard Room, 2 Twin Beds, Sea View

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Private bathroom
Bidet
Hair dryer
Deep soaking bathtub
  • Sleeps 6
  • 2 Twin Beds

View all photos for Superior Room with 2 single beds and 2 extra beds, Mountain view

Superior Room with 2 single beds and 2 extra beds, Mountain view | In-room safe, desk, free WiFi, bed sheets

Superior Room with 2 single beds and 2 extra beds, Mountain view

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Private bathroom
Bidet
Hair dryer
Deep soaking bathtub
  • Mountain view
  • Sleeps 8
  • 2 Twin Beds and 2 Double Sofa Beds

View all photos for Classic Room with 2 single beds and 1 extra bed, Mountain view

In-room safe, desk, free WiFi, bed sheets

Classic Room with 2 single beds and 1 extra bed, Mountain view

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Private bathroom
Bidet
Hair dryer
Deep soaking bathtub
  • Mountain view
  • Sleeps 6
  • 3 Twin Beds

View all photos for Standard Room, Japanese style, 4 futon beds, Ocean/Sea view

In-room safe, desk, free WiFi, bed sheets

Standard Room, Japanese style, 4 futon beds, Ocean/Sea view

7.4 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Private bathroom
Bidet
Hair dryer
Deep soaking bathtub
  • Ocean view
  • Sleeps 8
  • 4 Twin Futons

View all photos for Classic Room, 3 Twin Beds, Ocean View

In-room safe, desk, free WiFi, bed sheets

Classic Room, 3 Twin Beds, Ocean View

7.0 out of 10
Good
(12 reviews)

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Private bathroom
Bidet
Hair dryer
Deep soaking bathtub
  • Ocean view
  • Sleeps 6
  • 3 Twin Beds

About the neighborhood

Located in Hiji, Grand Mercure Beppu Bay Resort & Spa is near theme parks. The area's natural beauty can be seen at Hells of Beppu and Mount Yufu, while Harmony Land and Beppu Tower are popular area attractions. African Safari and Umitamago are not to be missed.
Visit our Hiji travel guideOpens in a new window
Map
1825 Irie, Hiramichi, Hiji-machi, Hiji, Oita-ken, 879-1508

What's nearby

  • Hells of Beppu - 9 min drive - 4.1 miles
  • Beppu Tower - 10 min drive - 6.1 miles
  • Harmony Land - 10 min drive - 4.9 miles
  • Takegawara Onsen - 11 min drive - 6.4 miles
  • African Safari - 16 min drive - 8.1 miles

Getting around

  • Kamegawa Station - 3 min drive
  • Beppu Station - 8 min drive
  • Oita Airport (OIT) - 26 min drive

Restaurants

  • ‪血の池地獄 お食事処 極楽亭 - ‬6 min drive
  • ‪ラーメンごくまる 豚骨研究所 - ‬13 min walk
  • ‪海の見える丘のアトリエ - ‬7 min drive
  • ‪関あじ関さばの郷 佐賀関食堂 - ‬5 min drive
  • ‪寿司めいじん 日出店 - ‬5 min drive

About this property

Grand Mercure Beppu Bay Resort & Spa

Upscale hotel near Harmony Land
Located close to Hells of Beppu and African Safari, Grand Mercure Beppu Bay Resort & Spa provides an indoor public bath (no minerals), laundry facilities, and a bar. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant, LE SENSORIEL, offers breakfast and dinner. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • A seasonal outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), free train station pick-up, and hot springs on site
  • An electric car charging station, luggage storage, and a vending machine
  • Guest reviews give good marks for the overall condition
Room features
All 289 rooms offer comforts such as air conditioning, as well as perks like free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Bathrooms with deep soaking tubs and bidets
  • LCD TVs with satellite channels
  • Wardrobes/closets, refrigerators, and heating

All inclusive details

All-inclusive room rates at Grand Mercure Beppu Bay Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are not accepted.

Food and beverages

Buffet meals, snacks, and beverages included

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

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  • Free WiFi
  • Restaurant
  • Air conditioning
9.4 out of 10, Exceptional, 119 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free train station pick-up and drop-off shuttle from 3:00 PM to 6:00 PM
  • Train station shuttle on request
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,800 for adults and JPY 2,000 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • LE SENSORIEL

Things to do

  • Full-service spa
  • Hot springs
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Full-service spa

  • Hot springs
  • Public indoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 3800 for adults and JPY 2000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children for items such as extra bedding and meals.

We should mention

The seasonal pool will be open from July to August
Pool access available from 3:00 PM to 7:00 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Beppuwan
Beppuwan Royal
Beppuwan Royal Hiji
Beppuwan Royal Hotel
Beppuwan Royal Hotel Hiji
Beppu Wan Royal Hotel
Beppuwan Royal Hotel Japan/Oita Prefecture - Hiji-Machi
Hotel Resorts BEPPUWAN Hiji
Hotel Resorts BEPPUWAN
Resorts BEPPUWAN Hiji
Resorts BEPPUWAN
Hotel Resorts BEPPUWAN
Grand Mercure Beppu & Spa Hiji
Grand Mercure Beppu Bay Resort Spa
Grand Mercure Beppu Bay Resort & Spa Hiji
Grand Mercure Beppu Bay Resort & Spa Hotel
Grand Mercure Beppu Bay Resort & Spa Hotel Hiji

Frequently asked questions

Does Grand Mercure Beppu Bay Resort & Spa have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 3:00 PM–7:00 PM.

Is Grand Mercure Beppu Bay Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Mercure Beppu Bay Resort & Spa?

Self parking is free at this property.

What time is check-in at Grand Mercure Beppu Bay Resort & Spa?

Check-in start time: 3 PM; Check-in end time: 10 PM. Late check-in is available during limited hours.

What time is check-out at Grand Mercure Beppu Bay Resort & Spa?

Check-out is at 11 AM.

Are there all-inclusive benefits at Grand Mercure Beppu Bay Resort & Spa?

Some rate plans available at this property are all-inclusive.

Where is Grand Mercure Beppu Bay Resort & Spa located?

Situated in Hiji, this spa hotel is within 6 mi (10 km) of Hells of Beppu, Harmony Land, and Beppu Tower. Takegawara Onsen and African Safari are also within 9 mi (15 km).

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Grand Mercure Beppu Bay Resort & Spa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 268 out of 652 reviews
Rating 8 - Good. 230 out of 652 reviews
Rating 6 - Okay. 97 out of 652 reviews
Rating 4 - Poor. 36 out of 652 reviews
Rating 2 - Terrible. 21 out of 652 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel. Rey comfortable and an INCREDIBLE breakfast that was included.
Stayed 1 night in Jun 2025

10/10 Excellent

Ryuya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
niceHotel!
Stayed 1 night in Jul 2025

8/10 Good

Munechika

Liked: Cleanliness, staff & service, amenities
Fantastic food options. But, the building was old and bath room was small.
Stayed 1 night in Aug 2025

10/10 Excellent

Serena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoy the moment

Love this hotel, nice views, clean place with delicious breakfast buffet with a lot of food options. Child friendly. I also enjoyed the Onsen very much.
Stayed 2 nights in Apr 2025

10/10 Excellent

Chee Boon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Seaview.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jittinai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impressive

Impressive service and room conditions. Breakfast was awesome with good variety. Stunning views from room.
Stayed 3 nights in Dec 2024

6/10 Okay

Ho Ting Jason

Liked: Staff & service
Disliked: Amenities
The hotel is quite spacious, and the ocean view is breathtaking. Before my visit, I had assumed that the hotel had undergone a recent renovation. However, the room we were staying in was surprisingly old. The facilities in the room appeared to have been used for over a decade. The sink had turned yellow and cracked, and the TV was small and had low resolution. The room also had an unpleasant odor. While the scenery is beautiful, the windows outside were covered in spider webs and insects, which was quite unsettling to look at.
Stayed 1 night in Jun 2025

10/10 Excellent

LAN KIU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too many group tours. Noisy.
Stayed 2 nights in Nov 2024

4/10 Poor

BILLY HIU-NIN

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Expected Accor hotels would be on par or competitive with Marriott standards. Property looked grand and new from upfront. Our Japanese style room was poorly maintained and cleaned. ex. wallpaper peeling, stains on chairs, dirty toilet crevasse. View was good if windows were clean and free of spider webs. Basic and dated TV, will not be able to sync your devices. A hotel this size, one would expect a convenient store on site. There is one about 5 mins walk away. There is little to no F&B options in the property or in the area. There is no room service. Security was weak. No cameras as deterrent common areas, did not require key fob to access floors. The country is overall very safe. I guess this is why they did not invest in this sector. The pool, there is a staff attendant, unsure if he is life guard, I am okay with watching my kids. He definitely didn't watch the pool. Just a heads up. Overall, I would not recommend this property.
Stayed 2 nights in Jul 2025

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
It was ok. No baby crib available. The baby area is not baby safe, my child cut her head open on one of the tables bc they have sharp edges and had to go to the emergency room. There was mold on the vents in the room and the carpets were pretty dirty.
Stayed 2 nights in Dec 2024

2/10 Terrible

Verified traveler

Resort does not acknowledge or respond

Resort would not acknowledge the refund policy they provided to me in the message app and in email because the resort did not translate it in English properly. Resort did not respond to my messages after instructing me to message them through the message app. Resort did not respond to my emails after instructing me to email them and providing me with an email address to use.
Stayed 2 nights in Dec 2024

10/10 Excellent

??

Liked: Staff & service, amenities, property conditions & facilities
SALE期間でとても安く泊まれたのでコスパよく朝食付きのビュッフェも品数豊富で内容もよく総合的に大満足でした。 気になる点は部屋のエアコンの空気口に黒カビが生えていたことや、朝食時に1番最初に並んでいたのに席の足元に昨日の食べこぼしなどがあったことなど清掃の行き届いてないところが垣間見えました。 施設面でエレベーターが設計上の問題かタイミングが悪いとなかなか来ないです。
Stayed 2 nights in Sep 2025

10/10 Excellent

Masami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
初めて宿泊しました！ ホテル内もすごく綺麗に清掃されていて、食事も種類が多くてとっても満足しました！ ラウンジでも、お菓子をつまんだり、ジュースやお酒を飲んだりと、子供達もとっても楽しんでいました！
Stayed 1 night in Sep 2025

10/10 Excellent

たー

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても良いホテルでした♪次回も利用しようと思うくらいです♪
Stayed 2 nights in Sep 2025

8/10 Good

美沙樹

Liked: Staff & service, amenities, property conditions & facilities
朝ごはんがとってもバリエーション多くて美味しくて子どもも大人も大満足でした！
Stayed 2 nights in Sep 2025

8/10 Good

takasi

フロントのチェックイン時の説明が今一 足らない感じでした。 前回宿泊時よりは だいぶんよくなりました。
Stayed 1 night in Sep 2025

10/10 Excellent

ORTIK

Stayed 4 nights in Sep 2025

8/10 Good

Yukari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2回目の利用ですが、今回も気持ち良く利用できました。ありがとうございました！
Stayed 1 night in Sep 2025

6/10 Okay

風

Liked: Cleanliness, property conditions & facilities
昔ここに泊まった事があるのですがこの度来てとても綺麗で良くなってました。 また来たいと思います。 ただ到着早々お風呂に行くと刺青をした2人の男性入っていて、そこに他のお客様のお子様が大きな声でいた事に「うるさいっ！」と高圧的にものを言う場面がありました。 その親を含め何人かがお風呂を出ました。 刺青を入れてる方の入浴は控える様説明がないのが残念です。
Stayed 1 night in Sep 2025

10/10 Excellent

Noriko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食の種類が多く、地元食材も使ってあり、おいしいです。スタッフの方々の対応も親切丁寧で好感が持てます。
Stayed 1 night in Sep 2025

10/10 Excellent

Takahiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
食事会場は時間帯によっては混雑しますが、その他は快適に過ごせました。
Stayed 2 nights in Sep 2025

8/10 Good

jyun

食道のバイキングで、どこに何があるか分からず迷った。 予め図に書いて、部屋に置いておいて欲しいです。 自分が食べたいものがどこにあるか、分かっていると即時が楽しめます。 ご飯がそこにあるか、お盆がどこにあるか分かりませんでした。
Stayed 1 night in Sep 2025

10/10 Excellent

Keishi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ラウンジのサービスがよく、 店員さんもすごく親切に対応してもらった
Stayed 1 night in Sep 2025

6/10 Okay

??

Stayed 2 nights in Sep 2025

10/10 Excellent

akinori

Liked: Cleanliness, staff & service, property conditions & facilities
朝食ビュッフェは種類豊富で
Stayed 1 night in Aug 2025

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