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Hotel New Tsuruta

3.0 star property
Bayside hotel in Beppu with a 24-hour front desk

Choose dates to view prices

Located near Takegawara Onsen, Hotel New Tsuruta offers a peaceful escape with an indoor mineral hot spring. Enjoy on-site shopping and multilingual staff assistance. Luggage storage ensures a hassle-free experience.

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Twin Room, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Twin Room, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Bathrobes
Toilet with electronic bidet
Private bathroom
Hair dryer
Shower/tub combination
  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Large Japanese-Style room, Non Smoking / Ocean view/ with Bath tub

In-room safe, desk, free WiFi, bed sheets

Large Japanese-Style room, Non Smoking / Ocean view/ with Bath tub

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Bathrobes
Toilet with electronic bidet
Private bathroom
Hair dryer
Shower/tub combination
  • 55 sq m
  • Ocean view
  • Sleeps 5
  • 5 Twin Futons

View all photos for Casual Japanese- Style room, Non Smoking, Ocean view

In-room safe, desk, free WiFi, bed sheets

Casual Japanese- Style room, Non Smoking, Ocean view

8.0 out of 10
Very good
(11 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Bathrobes
Toilet with electronic bidet
Private bathroom
Hair dryer
Shower/tub combination
  • 28 sq m
  • Ocean view
  • Sleeps 3
  • 3 Twin Futons

View all photos for Standard Japanese-style room /Non Smoking/ Ocean View

In-room safe, desk, free WiFi, bed sheets

Standard Japanese-style room /Non Smoking/ Ocean View

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Refrigerator
LCD TV
Bathrobes
Toilet with electronic bidet
Private bathroom
Hair dryer
Shower/tub combination
  • 28 sq m
  • Ocean view
  • Sleeps 3
  • 3 Twin Futons

View all photos for Economy Japanese Style Room with Bathtub, Non-Smoking 3-5F (28sqm)

In-room safe, desk, free WiFi, bed sheets

Economy Japanese Style Room with Bathtub, Non-Smoking 3-5F (28sqm)

Highlights

Air conditioning
Refrigerator
LCD TV
Bathrobes
Toilet with electronic bidet
Private bathroom
Hair dryer
Shower/tub combination
  • 28 sq m
  • City view
  • Sleeps 3
  • 4 Twin Futons

View all photos for Premium Modern Japanese-Style Room (Non-Smoking) Ocean view

In-room safe, desk, free WiFi, bed sheets

Premium Modern Japanese-Style Room (Non-Smoking) Ocean view

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Refrigerator
LCD TV
Bathrobes
Toilet with electronic bidet
Private bathroom
Hair dryer
Shower/tub combination
  • 47 sq m
  • Ocean view
  • Sleeps 3
  • 3 Twin Futons

View all photos for Economy Japanese-Style Room with Shared bathroom, Non-Smoking / 3F-4F (28sqm)

Economy Japanese-Style Room with Shared bathroom, Non-Smoking / 3F-4F (28sqm) | In-room safe, desk, free WiFi, bed sheets

Economy Japanese-Style Room with Shared bathroom, Non-Smoking / 3F-4F (28sqm)

Highlights

Air conditioning
Refrigerator
LCD TV
Bathrobes
Hair dryer
Shower/tub combination
Toilet with electronic bidet
Coffee/tea maker
  • 28 sq m
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese Style Room With Shared Bathroom

In-room safe, desk, free WiFi, bed sheets

Japanese Style Room With Shared Bathroom

  • Sleeps 5

View all photos for Economy Japanese Style Room With Bathtub With City Side

In-room safe, desk, free WiFi, bed sheets

Economy Japanese Style Room With Bathtub With City Side

  • Sleeps 4

View all photos for Twin Room with Bathtub with city side - Non-Smoking - 6F-7F (28㎡)

In-room safe, desk, free WiFi, bed sheets

Twin Room with Bathtub with city side - Non-Smoking - 6F-7F (28㎡)

  • Sleeps 2

View all photos for AKARITEI Large Japanese Style Room With Bay View With Bath

In-room safe, desk, free WiFi, bed sheets

AKARITEI Large Japanese Style Room With Bay View With Bath

  • Sleeps 6

View all photos for Casual Japanese Style Room With Shower Room With Bay Side

Bathroom | Combined shower/tub, free toiletries, hair dryer, bathrobes

Casual Japanese Style Room With Shower Room With Bay Side

  • Sleeps 4

View all photos for Large Japanese Style Room No View With Shared Bathroom

In-room safe, desk, free WiFi, bed sheets

Large Japanese Style Room No View With Shared Bathroom

  • Sleeps 10

View all photos for D AKARITEI Large Japanese Style Room With Bay View With Bath

In-room safe, desk, free WiFi, bed sheets

D AKARITEI Large Japanese Style Room With Bay View With Bath

  • Sleeps 6

View all photos for Standard Japanese Style Room With Bay View With Bathtub

Bathroom | Combined shower/tub, free toiletries, hair dryer, bathrobes

Standard Japanese Style Room With Bay View With Bathtub

  • Sleeps 4

View all photos for Premium Japanese Modern Room With Bay View With Unit Bath

Bathroom | Combined shower/tub, free toiletries, hair dryer, bathrobes

Premium Japanese Modern Room With Bay View With Unit Bath

  • Sleeps 3

About the neighborhood

Map
1-14-15 KITAHAMA, Beppu, Oita-ken, 874-0920

What's nearby

  • Takegawara Onsen - 1 min walk - 0.1 miles
  • Beppu Tower - 4 min walk - 0.3 miles
  • Beppu Park - 16 min walk - 0.9 miles
  • B-Con Plaza, Global Tower - 3 min drive - 1.4 miles
  • Hells of Beppu - 7 min drive - 4.0 miles

Getting around

  • Beppu Station - 7 min walk
  • Kamegawa Station - 14 min drive
  • Oita Airport (OIT) - 47 min drive

Restaurants

  • ‪ろばた仁 本店 - ‬1 min walk
  • ‪みなみ丸 合歓 - ‬2 min walk
  • ‪ジョリーパスタ 別府北浜店 - ‬2 min walk
  • ‪ROUTE10 - ‬2 min walk
  • ‪ourschestra - ‬3 min walk

About this property

Hotel New Tsuruta

Hotel near Takegawara Onsen
Hotel New Tsuruta provides amenities like an indoor mineral hot spring (onsen) and shopping on site. Guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), hot springs on site, and self parking (surcharge)
  • Luggage storage, an elevator, and a vending machine
  • Smoke-free premises, a 24-hour front desk, and multilingual staff
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hotel New Tsuruta feature thoughtful touches such as air conditioning and bathrobes, in addition to amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Toilets with electronic bidets, shower/tub combinations, and free toiletries
  • 24-inch LCD TVs with digital channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (JPY 700 per stay)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 2,500 per person
  • Hosted evening meal available on Saturday for a fee of JPY 14,000; reservation required

Things to do

  • Hot springs
  • Shopping

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • On the bay

Spa

  • Hot springs
  • In-room massages
  • Public indoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 8 floors
  • Built in 1968
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 24-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates receive dinner from 6 PM to 8 PM only. The dining venue closes at 9 PM.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2500 per person
  • Uncovered self parking fee: JPY 700 per stay
  • Hosted evening meal: JPY 14000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hotel New Tsuruta Beppu
Hotel New Tsuruta
New Tsuruta Beppu
New Tsuruta
Hotel New Tsuruta Hotel
Hotel New Tsuruta Beppu
Hotel New Tsuruta Hotel Beppu

Frequently asked questions

Is Hotel New Tsuruta pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel New Tsuruta?

Self parking is available for JPY 700 per stay. Limited spots are available.

What time is check-in at Hotel New Tsuruta?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel New Tsuruta?

Check-out is at 10:00 AM.

Where is Hotel New Tsuruta located?

Situated in Beppu, this hotel is steps from Takegawara Onsen. Beppu Station is 7 minutes by foot.

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Hotel New Tsuruta Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 297 out of 816 reviews
Rating 8 - Good. 345 out of 816 reviews
Rating 6 - Okay. 124 out of 816 reviews
Rating 4 - Poor. 36 out of 816 reviews
Rating 2 - Terrible. 14 out of 816 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Junheum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent view and restaurant foods.

Amazing service to show me the way to a restaurant that I asked for. Excellent service and hospitality was very impressive.
Stayed 2 nights in Jan 2025

8/10 Good

Jasmin

Liked: Cleanliness, staff & service, amenities
Great value for the price; would book again. It's a bit old but our Japanese style room was large and comfy. The staff was very nice. We did not have the chance to try the onsen but the free breakfast was delicious.
Stayed 1 night in May 2025

10/10 Excellent

Kazunori

Liked: Cleanliness, amenities, property conditions & facilities
総合的に料金以上のサービス
Stayed 1 night in Oct 2025

10/10 Excellent

りょう

Liked: Staff & service
オーシャンビューでよかったです！温泉、朝食付きであのお値段なら大満足です！朝食も美味しかったです。 駐車場代が無料だとよかったのですが… また機会があればお邪魔します！
Stayed 2 nights in Sep 2025

10/10 Excellent

satoko

Liked: Cleanliness, staff & service, property conditions & facilities
温泉もゆっくり入れてリラックスできた
Stayed 1 night in Sep 2025

10/10 Excellent

としひと

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
問題なく良かった
Stayed 1 night in Sep 2025

10/10 Excellent

まさよし

Liked: Cleanliness, staff & service, property conditions & facilities
親切でどなたも、にこやかで素敵でした
Stayed 2 nights in Aug 2025

10/10 Excellent

ivy

Liked: Cleanliness, staff & service
Japanese style tatami are too thin, it will be much better if change to a thick one
Stayed 1 night in Jun 2025

10/10 Excellent

HIROYUKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

安くて最高！！

安いからなぁ〜と思っていたらなんと！ ロビーステキ！部屋も丁度いい！オーシャンビュー！でした😄 別府駅周辺アクセスもいいのでまた利用したいです！
Stayed 1 night in Jun 2025

2/10 Terrible

Hajime

Disliked: Cleanliness, amenities, property conditions & facilities
年数が経っているせいか、全体的に清潔感が ない。
Stayed 1 night in May 2025

10/10 Excellent

KENJI

Liked: Cleanliness, staff & service, property conditions & facilities
お値段以上のホテルでした。古いが歴史を感じ、今回は出張で利用させていただきましたが、次は家族でゆっくり来たいなと思ってるとこです。
Stayed 1 night in May 2025

10/10 Excellent

Kensuke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食の種類、スタッフの対応が素晴らしいです。温泉、立地も良い。アメニティは最低限でコスト効率を上げていると思います。また利用したいです。
外観。正面は公園、そして海が望めます。
Stayed 2 nights in May 2025

10/10 Excellent

Kin Mou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店環境很好，位置很方便。
Stayed 1 night in Mar 2025

10/10 Excellent

NORIHITO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
今回息子の受験で使いました。 部屋は広く静かで明るく申し分ない環境を提供いただき感謝しています。 大浴場の温泉も気持ちよく、ストレス無く受験出来出来ました。 次は観光で使わせて頂きます。
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Stayed for one night in the Japanese style room. It was surprisingly comfy to sleep on the floor. Room was a bit old, the bathroom was generally clean, but a bit moldy and smelly. Everytime I had turned on the water, I heared it gurgle through an opening next to the toilet - that‘s probably where the smell was coming from. It‘s an old building, nothing to worry about for a short stay. The stuff has been very friendly. Their English is limited, but they do their very best to talk to you. Breakfast buffet quite good - Japanese style, but you don‘t go out hungry. Onsen also nice. Around 7 pm I was by my own. Hotel close to train station (about 5 min walk). Overall a good experience.
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

楽しい旅行になりました

フロントの方々は親切で優しかった。朝食も色々あり満足。お部屋や設備がもう少し手入れされていれば完璧でした。（トイレに換気扇がなかった）
Stayed 1 night in Feb 2025

10/10 Excellent

Yu Te

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is a bit old but the service was great and breakfast was also very good. Will definitely stay here again if i come again.
Stayed 2 nights in Jan 2025

8/10 Good

???

Liked: Staff & service, amenities, property conditions & facilities
ホテルスタッフの対応がとても親切で丁寧でした。ホテル内の温泉が清潔で、風情があり良かったです。 また、オーシャンビューで、綺麗な日の出🌅をみることができ大満足でした。 寒い夜の到着でしたが、バス停から徒歩2、3分のわかりやすい場所で、助かりました。
Stayed 2 nights in Jan 2025

10/10 Excellent

HISATO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
建物は古かったのですが、部屋は広々としており快適でした。大浴場の温泉も早朝５時から利用できたので、夜は子供と入り、朝は1人でゆっくり入れました。朝食のバイキングはとり天とカレーが美味しかったです。
Stayed 1 night in Dec 2024

8/10 Good

Sotaro

Liked: Staff & service, property conditions & facilities, room comfort

Good location and breakfast

Their breakfast was brilliant. Parking space was not sufficient enough so I had to park outside of the hotel for one night, that only cost 1000 yen
Stayed 2 nights in Dec 2024

8/10 Good

Wei-Chih

Liked: Cleanliness, staff & service, room comfort
Great location. Hotel needs some renovations.
Stayed 2 nights in Dec 2024

8/10 Good

SANGHEUI

Liked: Staff & service, room comfort
몹시 오래되어 낡았지만 조식도 먹을만한 가성비 갑인 호텔입니다. 무료주차되고 인근에 백화점, 편의점, 고보 8분 거리에 돈키호테와 식당도 많이 있고 전망도 바다 전망이라 나쁘지 않았어요. 다만 대욕장이 너무 낡고 물도 깨끗해보이지 않아 좀 아쉬웠어요.
Stayed 1 night in Dec 2024

8/10 Good

Satoshi

Liked: Cleanliness, staff & service, amenities
初めてお世話になりました。和室利用で温泉街に来た感があってよかったです。
Stayed 1 night in Dec 2024

10/10 Excellent

Mitsuharu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
^_^また、宿泊したいホテルです
Stayed 1 night in Nov 2024

10/10 Excellent

Thomas

M7 . M
Stayed 1 night in Nov 2024

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