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Moon Palace Jamaica – All Inclusive

5.0 star property
Travelers enjoy oceanfront manicures by day and starlit dancing by night at this beachside retreat where relaxation meets tropical entertainment

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Photo gallery for Moon Palace Jamaica – All Inclusive

Three Bedroom Villa | Premium bedding, free minibar, in-room safe, individually furnished - Moon Palace Jamaica – All Inclusive (Ocho Rios)
Property video
Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free | Beach/ocean view - Moon Palace Jamaica – All Inclusive (Ocho Rios)
Exterior detail - Moon Palace Jamaica – All Inclusive (Ocho Rios)
Balcony view - Moon Palace Jamaica – All Inclusive (Ocho Rios)
Moon Palace Jamaica – All Inclusive offers ocean views and sunshine for a luxury escape. Relax on white sand beaches, enjoy AWE Spa treatments, or dine at Buccaneers Reef. The resort features four outdoor pools, on-site shopping, and highly praised staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Superior Deluxe Ocean View with Balcony - Kids & Teens Free

Premium bedding, free minibar, in-room safe, individually furnished

Superior Deluxe Ocean View with Balcony - Kids & Teens Free

8.0 out of 10
Very good
(30 reviews)
  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Honeymoon Suite Ocean View - King Size Bed

Superior Honeymoon Suite Ocean View - King Size Bed | Premium bedding, free minibar, in-room safe, individually furnished

Superior Honeymoon Suite Ocean View - King Size Bed

  • Ocean view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Family Partial Ocean View - Kids & Teens Free

Superior Family Partial Ocean View - Kids & Teens Free | Premium bedding, free minibar, in-room safe, individually furnished

Superior Family Partial Ocean View - Kids & Teens Free

7.6 out of 10
Good
(5 reviews)
  • 60 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free | Living area | Smart TV, iPod dock, table tennis

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

  • Ocean view
  • 161 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Ocean View

Premium bedding, free minibar, in-room safe, individually furnished

Deluxe Ocean View

8.4 out of 10
Very good
(21 reviews)
  • Ocean view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Resort View

Premium bedding, free minibar, in-room safe, individually furnished

Deluxe Resort View

8.0 out of 10
Very good
(81 reviews)
  • Resort view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Governor Suite Ocean View - King Size Bed

Superior Governor Suite Ocean View - King Size Bed | Premium bedding, free minibar, in-room safe, individually furnished

Superior Governor Suite Ocean View - King Size Bed

  • Ocean view
  • 98 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Superior Walk Out Suite Ocean View - Kids & Teens Free

Superior Walk Out Suite Ocean View - Kids & Teens Free | Premium bedding, free minibar, in-room safe, individually furnished

Superior Walk Out Suite Ocean View - Kids & Teens Free

8.8 out of 10
Excellent
(3 reviews)
  • Ocean view
  • 47 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Junior Suite Ocean View - Kids & Teens Free

Superior Junior Suite Ocean View - Kids & Teens Free | Premium bedding, free minibar, in-room safe, individually furnished

Superior Junior Suite Ocean View - Kids & Teens Free

7.0 out of 10
Good
(7 reviews)
  • Ocean view
  • 47 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Resort View with Balcony - Kids & Teens Free

Premium bedding, free minibar, in-room safe, individually furnished

Deluxe Resort View with Balcony - Kids & Teens Free

7.4 out of 10
Good
(37 reviews)
  • Resort view
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Resort View - Book 4 nights, Get 2 Free nights at Punta Cana

Premium bedding, free minibar, in-room safe, individually furnished

Deluxe Resort View - Book 4 nights, Get 2 Free nights at Punta Cana

  • Resort view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Resort View with Balcony - Book 4 nights, Get 2 Free nights at Punta Cana

Premium bedding, free minibar, in-room safe, individually furnished

Deluxe Resort View with Balcony - Book 4 nights, Get 2 Free nights at Punta Cana

  • Resort view
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Three Bedroom Villa

Three Bedroom Villa | Premium bedding, free minibar, in-room safe, individually furnished

Three Bedroom Villa

  • 3 bedrooms
  • Sleeps 10
  • 2 King Beds and 2 Double Beds

View all photos for Four Bedroom Villa

Four Bedroom Villa | Premium bedding, free minibar, in-room safe, individually furnished

Four Bedroom Villa

  • 4 bedrooms
  • Sleeps 12
  • 3 King Beds and 2 Double Beds

About the neighborhood

Located in Ocho Rios, Moon Palace Jamaica – All Inclusive is near theme parks and on the beach. Ocho Rios Clock Tower and Ocho Rios Fort are local landmarks, and travelers looking to shop may want to visit Ocho Rios Craft Market and LandMark Plaza. Traveling with kids? Consider Reggae Xplosion Museum and Shaw Park Botanical Gardens. With kayaking, scuba diving, and snorkeling nearby, you'll find plenty of adventures in the water. Visit our Ocho Rios travel guide
Map
Main Street, Ocho Rios, Saint Ann

What's nearby

  • Ocho Rios At Dawn
    Turtle Beach
    9 min walk - 0.5 miles
  • Pond turtle on a log. Gilchrist Blue Springs State Park, Florida, US
    Turtle River Park
    10 min walk - 0.6 miles
  • Ocho Rios Craft Market
    4 min walk - 0.3 miles
  • Ocho Rios Clock Tower
    6 min walk - 0.3 miles
  • Mahogany Beach
    1 min drive - 0.6 miles

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ)
    108 min drive

Restaurants

  • Boulangerie
    2 min walk
  • KFC
    6 min walk
  • Ocean's 11
    13 min walk
  • MOMO @ Moon Palace Jamaica Grande
    1 min walk
  • Jimmy Buffett's Margaritaville (Ocho Rios)
    14 min walk

About this property

Moon Palace Jamaica – All Inclusive

Luxury family-friendly property near Dunn's River Falls
Take advantage of a nightclub, 2 swim-up bars, and a beach bar at Moon Palace Jamaica – All Inclusive. With a beachfront location, sun loungers, and beach volleyball, this property is the perfect place to soak up some sun. Indulge in a facial, a manicure/pedicure, and a body treatment at AWE Spa, the onsite spa. The on-site international cuisine buffet restaurant, Buccaneers Reef, offers breakfast, lunch, dinner, and ocean views. Fitness classes are offered at the gym; the property also has a poolside bar, a terrace, and shopping on site. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Other perks at this property include:
  • 4 outdoor pools and a children's pool, along with a waterslide, 2 swim-up bars, and sun loungers
  • Free self parking and valet parking
  • A roundtrip airport shuttle (surcharge), tour/ticket assistance, and a banquet hall
  • Table tennis, multilingual staff, and a billiards/pool table
  • Guest reviews speak highly of the beach locale, pool, and helpful staff
Room features
All 705 individually furnished rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-compatible safes and laptop-friendly workspaces. Guest reviews give good marks for the clean rooms at the property.
Extra conveniences in all rooms include:
  • Rainfall showers, free toiletries, and hair dryers
  • Childcare services, coffee/tea makers, and daily housekeeping

All inclusive details

All-inclusive room rates at Moon Palace Jamaica – All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Bartending
Dancing

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 swim-up bars
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Boulangerie
  • Buccaneers Reef
  • La Gondola
  • Momo
  • Pier 8

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Hot tub
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Table tennis
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a regional park
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • 3 buildings
  • Banquet hall
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch smart TV
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Airport shuttle fee: JMD 10000 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Moon Palace Jamaica Grande All Inclusive Ocho Rios
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Frequently asked questions

Does Moon Palace Jamaica – All Inclusive have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

Is Moon Palace Jamaica – All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Moon Palace Jamaica – All Inclusive?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Moon Palace Jamaica – All Inclusive?

Check-out is at noon.

Does Moon Palace Jamaica – All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of JMD 10000 per person applies.

Are there all-inclusive benefits at Moon Palace Jamaica – All Inclusive?

Some rate plans available at this property are all-inclusive.

Where is Moon Palace Jamaica – All Inclusive located?

Located in Ocho Rios, this beachfront property is in a regional park, 0.2 mi (0.3 km) from Ocho Rios Craft Market, and 2.7 mi (4.4 km) from Dunn's River Falls. Turtle Beach and Turtle River Park are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Moon Palace Jamaica – All Inclusive Reviews

8.2

Very Good

8.8

Cleanliness

8.6

Amenities

8.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 1035 out of 1975 reviews
Rating 8 - Good. 438 out of 1975 reviews
Rating 6 - Okay. 268 out of 1975 reviews
Rating 4 - Poor. 102 out of 1975 reviews
Rating 2 - Terrible. 132 out of 1975 reviews

Reviews

Verified

10/10 Excellent

Alexia

Liked: Cleanliness, staff & service, property conditions & facilities
Clean modern rooms, courteous staff, the pool and the beach is amazing and very kid friendly
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that it was so easy to get to the pool and beach.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Rochelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. Staff was courteous
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Dwayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time at this beautiful destination. The service was amazing, the room was clean and welcoming with a nice gift. We will be booking again.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Kenesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great ,kids place was great
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jordyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved moon palace! Food was amazing. Staff was great!
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Moon palace was a great experience. Location was great, staff amazing, food and drinks also amazing. I will be returning.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Errol

Liked: Cleanliness, staff & service, amenities
The rooms very very clean staff was friendly love this place will be back soon
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Alejandro G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food in the buffet was so so compared to other 5 star resorts that I’ve stayed at HOWEVER the staff, beach, entertainment and the specialty restaurants make up for it
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Ana

Liked: Staff & service, amenities, property conditions & facilities
Beach was incredible! Loved the care the hotel took to ensure it stayed clean. Staff were super kind and friendly. Overall a great trip!
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Swendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean roon, staff friendly, location was excellent right next to the the town where you can go for real jamaican food and bars. Would recommend to anyone with kids as well.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

sheorani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is located in the heart of the beautiful beach in Ocho Rios Jamaica, love the food, great staff. Leroy gave us a tour of the property and he articulated so well with his presentation.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Kayne Jomar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looking for unlimited pools , culture foods* , beautiful decor an and a dope beach ! Slide on out . Worth it
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is excellent and welcoming, very kid friendly resort. Rooms could be updated (but eventually will from what resort was saying )
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and nice
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great property . I enjoyed my stay , food was great , Clean room, super friendly staff and great entertainment. No complains. Would definitely recommend and I will be back for sure!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Great staff the food was very good good vibes overall a great resort
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

SAKET

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good value for money
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Rahim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Niceee view clean comfortable
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

anirudh

Liked: Staff & service
Disliked: Cleanliness
Amazing room, helpful staff, tasteless food, limited pool activities for kids. It's charging hyatt prices for giving 3* experience. I would have gladly accepted the experience if it was 30% lesser to pay.
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was awesome!! Everyone was kind and pleasant!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Naina

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time here with family and would highly recommend.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Wavyne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Moon Palace was an awesome space to spend our spring break. There were activities for everyone in the family. My kids loved the 24-hours room service. There was always something to do and some place to eat. We had no issues with booking dinner reservations. All the restaurants had great food. We loved the various selections. This experience was worth it.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Frederick

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and helpful Rooms were nice Food was great and the buffet always offered options to satisfy everyone, even the picky eaters Entertainment at night was generally good
Stayed 7 nights in Feb 2026
Verified

8/10 Good

ALRICK

Liked: Cleanliness, amenities, property conditions & facilities
Overall, I had a good stay. Most of the staff were attentive and helpful, though a few could benefit from additional customer service training. The showers could use a deeper cleaning or some refurbishment. I especially appreciated the convenience of the app, which was a thoughtful and useful touch.
Stayed 3 nights in Apr 2026