Moon Palace Jamaica – All Inclusive

5.0 star property
All-inclusive property with 4 outdoor pools and a full-service spa

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Photo gallery for Moon Palace Jamaica – All Inclusive

4 outdoor pools, sun loungers, lifeguards on site
Superior Governor Suite Ocean View - King Size Bed | 1 bedroom, premium bedding, free minibar, in-room safe
Breakfast, lunch, dinner served; international cuisine, pool views
Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free | Living area | Smart TV, iPod dock, table tennis
On the beach, white sand, sun loungers, beach umbrellas
Moon Palace Jamaica – All Inclusive offers ocean views and sunshine for a luxury escape. Relax on white sand beaches, enjoy AWE Spa treatments, or dine at Buccaneers Reef. The resort features four outdoor pools, on-site shopping, and highly praised staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub

Room options

Available filters for rooms
Showing 12 of 12 rooms

Superior Deluxe Ocean View with Balcony - Kids & Teens Free

8.0 out of 10
Very good
(30 reviews)

Highlights

Balcony or patio
Individually furnished
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Free minibar items
Smart TV
  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Superior Honeymoon Suite Ocean View - King Size Bed

Highlights

Balcony
Individually furnished
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Pillow menu
Premium bedding
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Superior Family Partial Ocean View - Kids & Teens Free

7.6 out of 10
Good
(5 reviews)

Highlights

Balcony
Individually furnished
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Premium bedding
2 bedrooms
  • 60 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Highlights

Individually furnished
Air conditioning
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Premium bedding
Bathrobes
  • 161 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Deluxe Ocean View

8.6 out of 10
Excellent
(19 reviews)

Highlights

Individually furnished
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Separate bedroom
Premium bedding
Bathrobes
  • 28 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Deluxe Resort View

8.0 out of 10
Very good
(71 reviews)

Highlights

Individually furnished
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Separate bedroom
Premium bedding
Bathrobes
  • 28 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Superior Governor Suite Ocean View - King Size Bed

Highlights

Balcony
Individually furnished
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Pillow menu
Separate bedroom
  • 98 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Superior Walk Out Suite Ocean View - Kids & Teens Free

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate sitting area
Individually furnished
Private indoor hot tub
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Pillow menu
  • 47 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Superior Junior Suite Ocean View - Kids & Teens Free

7.0 out of 10
Good
(7 reviews)

Highlights

Balcony
Individually furnished
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Pillow menu
  • 47 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Deluxe Resort View with Balcony - Kids & Teens Free

7.2 out of 10
Good
(33 reviews)

Highlights

Balcony or patio
Individually furnished
Air conditioning
Free minibar items
Smart TV
Separate bedroom
Premium bedding
Bathrobes
  • 30 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Resort View - Book 4 nights, Get 2 Free nights at Punta Cana

Highlights

Individually furnished
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Separate bedroom
Premium bedding
Bathrobes
  • 28 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Deluxe Resort View with Balcony - Book 4 nights, Get 2 Free nights at Punta Cana

Highlights

Individually furnished
Air conditioning
Free minibar items
Smart TV
Separate bedroom
Premium bedding
Bathrobes
Rainfall showerhead
  • 30 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

About the neighborhood

Map
Main Street, Ocho Rios, Saint Ann

What's nearby

  • Turtle Beach - 7 min walk - 0.4 miles
  • Mahogany Beach - 1 min drive - 0.6 miles
  • Ocho Rios Fort - 4 min drive - 1.6 miles
  • Mystic Mountain - 6 min drive - 2.6 miles
  • Dunn's River Falls - 8 min drive - 3.4 miles

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 101 min drive

Restaurants

  • ‪Boulangerie - ‬4 min walk
  • ‪Moon Palace Loud bar - ‬4 min walk
  • ‪Mother`s - ‬4 min walk
  • ‪Mongoose Jamaica - ‬1 min walk
  • ‪Pier 8 - ‬1 min walk

About this property

Moon Palace Jamaica – All Inclusive

Luxury all-inclusive property near Jamaica Beaches
Take advantage of a nightclub, 2 swim-up bars, and a beach bar at Moon Palace Jamaica – All Inclusive. With a beachfront location, sun loungers, and beach volleyball, this property is the perfect place to soak up some sun. Indulge in a body scrub, a facial, and a body wrap at AWE Spa, the onsite spa. The on-site international cuisine buffet restaurant, Buccaneers Reef, offers breakfast, lunch, dinner, and ocean views. Fitness classes are offered at the gym; the property also has a poolside bar, a terrace, and shopping on site. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Other perks at this property include:
  • 4 outdoor pools and a children's pool, along with a waterslide, 2 swim-up bars, and sun loungers
  • Free self parking and valet parking
  • A roundtrip airport shuttle (surcharge), concierge services, and luggage storage
  • A banquet hall, multilingual staff, and tour/ticket assistance
  • Guest reviews speak highly of the beach locale, pool, and helpful staff
Room features
All 705 individually furnished rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-compatible safes and laptop-friendly workspaces. Guest reviews give good marks for the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • Childcare services, coffee/tea makers, and daily housekeeping

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Bartending
Dancing

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 swim-up bars
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Boulangerie
  • Buccaneers Reef
  • La Gondola
  • Momo
  • Pier 8

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Hot tub
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Table tennis
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a regional park
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • 3 buildings
  • Banquet hall
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch smart TV
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Airport shuttle fee: JMD 10000 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

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Frequently asked questions

Does Moon Palace Jamaica – All Inclusive have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

Is Moon Palace Jamaica – All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Moon Palace Jamaica – All Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Moon Palace Jamaica – All Inclusive?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Moon Palace Jamaica – All Inclusive?

Check-out is at noon.

Does Moon Palace Jamaica – All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of JMD 10000 per person applies.

Are there all-inclusive benefits at Moon Palace Jamaica – All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include kayaking, aerobics classes, bartending classes, and more.

Where is Moon Palace Jamaica – All Inclusive located?

Located in Ocho Rios, this beachfront property is in a regional park and within a 10-minute walk of Ocho Rios Craft Market and Jamaica Beaches. Dunn's River Falls is 2.7 mi (4.3 km) away.

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Moon Palace Jamaica – All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 942 out of 1849 reviews
Rating 8 - Good. 407 out of 1849 reviews
Rating 6 - Okay. 262 out of 1849 reviews
Rating 4 - Poor. 107 out of 1849 reviews
Rating 2 - Terrible. 131 out of 1849 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tolulope

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly n place was super clean
Stayed 3 nights in Oct 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!
Stayed 1 night in Oct 2025

8/10 Good

Ade

Liked: Cleanliness, staff & service, property conditions & facilities
Our family loved the activities and restaurants. I would recommend this hotel.
Stayed 3 nights in Aug 2025

10/10 Excellent

MAGALY

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent facilities, restaurants and bars offer variety, recommendes this hotel
Stayed 2 nights in Sep 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Will definitely going back , and recommend it to others
Stayed 1 night in Oct 2025

10/10 Excellent

Nicco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was awesome about the property!! Amazing staff and food!!
Stayed 3 nights in Sep 2025

10/10 Excellent

Ackeem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 5 nights in Aug 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities were beautiful and the staff friendly, but the food was mediocre.
Stayed 4 nights in Oct 2025

10/10 Excellent

GraceAnn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location food and activities. Customer cervice was excellent. Shan from the lobby bar was exceptional
Water cycling , one of the included activities on site
Swim up bar
Dinner on the beach
Stayed 5 nights in Sep 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here was very friendly and made the stay welcoming. Spa services were incredible. Food options are great!
Stayed 6 nights in Aug 2025

10/10 Excellent

Cleveland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience. The VIP benefits was welcoming. I would say this was my first real experience as a VIP. This hotel is a cut above the rest and we will definitely love to return.
Stayed 2 nights in Sep 2025

10/10 Excellent

Bryant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food options comfortable beds.
Stayed 3 nights in Jun 2025

10/10 Excellent

Shay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing gym, beautiful beach, pools and property views, best bed I’ve ever slept on in a hotel and the food was a solid 9/10 must visit hotel
Stayed 3 nights in Aug 2025

10/10 Excellent

easton david sayers

Liked: Cleanliness, amenities, property conditions & facilities
Everything was easily accessible
Stayed 4 nights in Sep 2025

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel in the world.
Stayed 3 nights in Aug 2025

10/10 Excellent

Kriston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As an all inclusive resort it had everything that I could imagine , hibachi , variety of food , mini bar , activities etc. I do wish more music was played all around the resort, and the room service was a bit quicker overall was a great experience and I will be doing it again with the family
Stayed 2 nights in Sep 2025

8/10 Good

Ria

Liked: Cleanliness, property conditions & facilities
Clean room
Stayed 4 nights in Oct 2025

10/10 Excellent

Mark Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staffing
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property!
Stayed 3 nights in Jul 2025

10/10 Excellent

Juliene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great loved it staff was kind and friendly. Hotel was beautiful!!!
Stayed 3 nights in Jul 2025

10/10 Excellent

Dameon Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Sep 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top tier customer service, clean room and facilities. The food was the only let down. We wanted authentic jamaican food, it was bland and tasteless and a disrespect to the jamaican culture. All the other cuisines were represented good and tasted authentic
Stayed 2 nights in Oct 2025

8/10 Good

Carlton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room service was efficient. Good delivery time between the order and delivery
Stayed 2 nights in Sep 2025

10/10 Excellent

Deandra

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing, Already planning my next trip with friends and family!
Stayed 3 nights in Jul 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was absolutely awesome. Best all inclusive food ever! 10/10
Stayed 2 nights in Aug 2025