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Moon Palace Jamaica – All Inclusive

5.0 star property
Travelers enjoy oceanfront manicures by day and starlit dancing by night at this beachside retreat where relaxation meets tropical entertainment

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Photo gallery for Moon Palace Jamaica – All Inclusive

Smart TV, iPod dock, table tennis - Moon Palace Jamaica – All Inclusive (Ocho Rios)
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View from room - Moon Palace Jamaica – All Inclusive (Ocho Rios)
Balcony view - Moon Palace Jamaica – All Inclusive (Ocho Rios)
Smart TV, iPod dock, table tennis - Moon Palace Jamaica – All Inclusive (Ocho Rios)
Moon Palace Jamaica – All Inclusive offers ocean views and sunshine for a luxury escape. Relax on white sand beaches, enjoy AWE Spa treatments, or dine at Buccaneers Reef. The resort features four outdoor pools, on-site shopping, and highly praised staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Superior Deluxe Ocean View with Balcony - Kids & Teens Free

Premium bedding, free minibar, in-room safe, individually furnished

Superior Deluxe Ocean View with Balcony - Kids & Teens Free

8.0 out of 10
Very good
(30 reviews)
  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Superior Honeymoon Suite Ocean View - King Size Bed

Superior Honeymoon Suite Ocean View - King Size Bed | Premium bedding, free minibar, in-room safe, individually furnished

Superior Honeymoon Suite Ocean View - King Size Bed

  • Ocean view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Family Partial Ocean View - Kids & Teens Free

Superior Family Partial Ocean View - Kids & Teens Free | Premium bedding, free minibar, in-room safe, individually furnished

Superior Family Partial Ocean View - Kids & Teens Free

7.6 out of 10
Good
(5 reviews)
  • 60 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free WiFi

View all photos for Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free | Living area | Smart TV, iPod dock, table tennis

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

  • Ocean view
  • 161 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free WiFi

View all photos for Deluxe Ocean View

Premium bedding, free minibar, in-room safe, individually furnished

Deluxe Ocean View

8.4 out of 10
Very good
(21 reviews)
  • Ocean view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Deluxe Resort View

Premium bedding, free minibar, in-room safe, individually furnished

Deluxe Resort View

8.0 out of 10
Very good
(81 reviews)
  • Resort view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Superior Governor Suite Ocean View - King Size Bed

Superior Governor Suite Ocean View - King Size Bed | Premium bedding, free minibar, in-room safe, individually furnished

Superior Governor Suite Ocean View - King Size Bed

  • Ocean view
  • 98 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free WiFi

View all photos for Superior Walk Out Suite Ocean View - Kids & Teens Free

Superior Walk Out Suite Ocean View - Kids & Teens Free | Premium bedding, free minibar, in-room safe, individually furnished

Superior Walk Out Suite Ocean View - Kids & Teens Free

8.8 out of 10
Excellent
(3 reviews)
  • Ocean view
  • 47 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Superior Junior Suite Ocean View - Kids & Teens Free

Superior Junior Suite Ocean View - Kids & Teens Free | Premium bedding, free minibar, in-room safe, individually furnished

Superior Junior Suite Ocean View - Kids & Teens Free

7.0 out of 10
Good
(7 reviews)
  • Ocean view
  • 47 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Resort View with Balcony - Kids & Teens Free

Premium bedding, free minibar, in-room safe, individually furnished

Deluxe Resort View with Balcony - Kids & Teens Free

7.4 out of 10
Good
(38 reviews)
  • Resort view
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Deluxe Resort View - Book 4 nights, Get 2 Free nights at Punta Cana

Premium bedding, free minibar, in-room safe, individually furnished

Deluxe Resort View - Book 4 nights, Get 2 Free nights at Punta Cana

  • Resort view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Deluxe Resort View with Balcony - Book 4 nights, Get 2 Free nights at Punta Cana

Premium bedding, free minibar, in-room safe, individually furnished

Deluxe Resort View with Balcony - Book 4 nights, Get 2 Free nights at Punta Cana

  • Resort view
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Three Bedroom Villa

Three Bedroom Villa | Premium bedding, free minibar, in-room safe, individually furnished

Three Bedroom Villa

  • 3 bedrooms
  • Sleeps 10
  • 2 King Beds and 2 Double Beds
  • Free WiFi

View all photos for Four Bedroom Villa

Premium bedding, free minibar, in-room safe, individually furnished

Four Bedroom Villa

  • 4 bedrooms
  • Sleeps 12
  • 3 King Beds and 2 Double Beds
  • Free WiFi

About the neighborhood

Located in Ocho Rios, Moon Palace Jamaica – All Inclusive is near theme parks and on the beach. While the natural beauty of Dunn's River Falls and Turtle Beach can be enjoyed by anyone, those looking for an activity can check out Mystic Mountain. Traveling with kids? Consider Reggae Xplosion Museum and Shaw Park Botanical Gardens. Looking to get your feet wet? Kayaking, scuba diving and snorkeling adventures can be found near the property. Visit our Ocho Rios travel guide
Map
Main Street, Ocho Rios, Saint Ann

What's nearby

  • Ocho Rios At Dawn
    Turtle Beach
    9 min walk - 0.5 miles
  • Pond turtle on a log. Gilchrist Blue Springs State Park, Florida, US
    Turtle River Park
    10 min walk - 0.6 miles
  • Ocho Rios Craft Market
    4 min walk - 0.3 miles
  • Ocho Rios Clock Tower
    6 min walk - 0.3 miles
  • Mahogany Beach
    1 min drive - 0.6 miles

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ)
    108 min drive

Restaurants

  • KFC
    6 min walk
  • MOMO @ Moon Palace Jamaica Grande
    1 min walk
  • Boulangerie
    2 min walk
  • Ocean's 11
    13 min walk
  • Jimmy Buffett's Margaritaville (Ocho Rios)
    14 min walk

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  • Pool
  • Hot tub
  • Breakfast included
8.2 out of 10, Very Good, 2,823 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 swim-up bars
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Boulangerie
  • Buccaneers Reef
  • La Gondola
  • Momo
  • Pier 8

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Hot tub
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Table tennis
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a regional park
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • 3 buildings
  • Banquet hall
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch smart TV
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Airport shuttle fee: JMD 10000 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Does Moon Palace Jamaica – All Inclusive have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

Is Moon Palace Jamaica – All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Moon Palace Jamaica – All Inclusive?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Moon Palace Jamaica – All Inclusive?

Check-out is at noon.

Does Moon Palace Jamaica – All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of JMD 10000 per person applies.

Are there all-inclusive benefits at Moon Palace Jamaica – All Inclusive?

Some rate plans available at this property are all-inclusive.

Where is Moon Palace Jamaica – All Inclusive located?

Located in Ocho Rios, this beachfront property is in a regional park and within a 10-minute walk of Ocho Rios Craft Market and Turtle Beach. Dunn's River Falls is 2.7 mi (4.4 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Moon Palace Jamaica – All Inclusive Reviews

8.2

Very Good

8.8

Cleanliness

8.6

Amenities

8.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 1070 out of 2035 reviews
Rating 8 - Good. 458 out of 2035 reviews
Rating 6 - Okay. 274 out of 2035 reviews
Rating 4 - Poor. 104 out of 2035 reviews
Rating 2 - Terrible. 129 out of 2035 reviews

Reviews

Verified

10/10 Excellent

Stelton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay very relaxing and clean close to a lot of activities.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is wonderful and all the food is delicious.
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Nadira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very polite and helpful not forgetting all the delicious food
Stayed 3 nights in May 2026
Verified

8/10 Good

Lurell

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and the staff were great
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Tricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff members were so helpful and warm. Really enjoyed my stay.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel overall. Can't wait to go back again. The location was also excellent. However, they will try to get you to sign up for timeshares.
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Kameisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were all great in everything and location was convenient to everything local and fun as you get out the main gate. I will be back all was free liquids food in restaurants everything free on hotel property except the vendors
Stayed 5 nights in Jun 2026
Verified

10/10 Excellent

Sheryel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very pleasant and help! There many activities and the resort was clean and maintained
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant room service
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Lottie June

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at the moon palace was a very beautiful experience I will recommend friends and family to come relax and enjoy the atmosphere was very cozy. Also the staff was wonderful and very pleasant. I had a great time.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Ann Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience at Moon Palace was excellent. My husband and I had a wonderful time the beach view was awesome, the room was clean and nice, the staff were friendly, welcoming, respectful and very helpful. I will recommend my friend and family to go vacationing there anytime
Stayed 1 night in May 2026
Verified

10/10 Excellent

Alexia

Liked: Cleanliness, staff & service, property conditions & facilities
Clean modern rooms, courteous staff, the pool and the beach is amazing and very kid friendly
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Lopez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing stay at Moon Palace Jamaica. The entertainment staff were excellent and made me feel welcome from the moment I arrived. The hotel had great vibes throughout, with plenty of fun activities and a lively atmosphere. The staff were friendly, energetic, and always went above and beyond to make sure guests were having a good time. Overall, it was a fantastic experience, and I would definitely recommend staying here.
Stayed 14 nights in May 2026
Verified

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that it was so easy to get to the pool and beach.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Kenechia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We Liked the property overall and had a good time. However, we booked specifically to participate in the Dolphin experience on-site. However, the Dolphins have not returned to the property. And although Dolphin Cove is close to the resort, it would be helpful for guests to know this information upon booking.
Stayed 4 nights in Jun 2026
Verified

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent property, i like the fact I was able to relaxed a lot during my stay, please tell management we need more shaded area at the beach , kinda like falling asleep with the sound of the waves so would be nice if more shade at the beach is provided
Stayed 3 nights in May 2026
Verified

8/10 Good

Pouya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is slow, though the staff is very friendly and helpful. The food and drinks are good. There is a shortage of ingredients, so you can't count on consistency in what you order. The activities in the city are wonderful, and the staff is very helpful and cheerful.
Stayed 8 nights in May 2026
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 3 nights in May 2026
Verified

8/10 Good

Sereta

Liked: Cleanliness
We were there on a weekend that no cruise ships were in town so it was very nice. All of the pools need about 6” of water added. The water slide was a it dangerous due to the low water level in the pool. The food was wonderful at Momo Asian.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Kenesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great ,kids place was great
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Rochelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. Staff was courteous
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jordyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved moon palace! Food was amazing. Staff was great!
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Errol

Liked: Cleanliness, staff & service, amenities
The rooms very very clean staff was friendly love this place will be back soon
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Dwayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time at this beautiful destination. The service was amazing, the room was clean and welcoming with a nice gift. We will be booking again.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Moon palace was a great experience. Location was great, staff amazing, food and drinks also amazing. I will be returning.
Stayed 4 nights in Apr 2026