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Holiday Inn Express & Suites West Ocean City by IHG

Property class: 3

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Photo gallery for Holiday Inn Express & Suites West Ocean City by IHG

A hotel room with a bed, a sofa, a small table, a sink, and a window with curtains. - Holiday Inn Express & Suites West Ocean City by IHG (Ocean City)
A gym with a treadmill, dumbbells, and a television on the wall. - Holiday Inn Express & Suites West Ocean City by IHG (Ocean City)
A waterfront view with a Ferris wheel, roller coaster, and a large white structure. - Holiday Inn Express & Suites West Ocean City by IHG (Ocean City)
A crowded parking lot with various vintage cars and a Ferris wheel in the background. - Holiday Inn Express & Suites West Ocean City by IHG (Ocean City)
A modern bathroom with a glass shower enclosure, a white toilet, and a sink with a mirror. - Holiday Inn Express & Suites West Ocean City by IHG (Ocean City)
Free continental breakfast, laundry facilities, and a gym are just a few of the amenities provided at Holiday Inn Express & Suites West Ocean City by IHG. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a business center and a snack bar/deli.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Room

A bathroom with a glass shower enclosure, a white toilet, a sink with a mirror, and a towel rack.

Standard Room

9.2 out of 10
Wonderful
(17 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

8.4 out of 10
Very good
(37 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Accessible Tub)

8.6 out of 10
Excellent
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk with a computer, a lamp, and a window with curtains.

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(52 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

A hotel room with two beds, a desk with a computer, a lamp, and a window with curtains.

Standard Room, 2 Queen Beds, Accessible (Communications)

8.2 out of 10
Very good
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Communications)

A hotel room with a bed, a desk, a television, a chair, a small table with a potted plant, and a window with curtains.

Suite, 1 King Bed with Sofa bed, Accessible (Communications)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, Multiple Beds

A hotel room with two beds, a desk with a computer, a lamp, and a window with curtains.

Suite, Multiple Beds

8.2 out of 10
Very good
(12 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed

A bathroom with a glass shower enclosure, a white toilet, a sink with a mirror, and a towel rack.

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, Multiple Beds, Accessible (Accessible Tub)

A hotel room with two beds, a desk with a computer, a lamp, and a window with curtains.

Suite, Multiple Beds, Accessible (Accessible Tub)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Communications, Accessible Tub)

A hotel room with a bed, a desk, a television, a chair, a small table with a potted plant, and a window with curtains.

Suite, 1 King Bed with Sofa bed, Accessible (Communications, Accessible Tub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

A hotel room with two beds, a desk with a computer, a lamp, and a window with curtains.

Standard Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Located in West Ocean City neighborhood, Holiday Inn Express & Suites West Ocean City by IHG is connected to a shopping center. Jolly Roger Amusement Park is a popular attraction and the area's natural beauty can be seen at Ocean City Beach and Inlet Park. Looking to enjoy an event or a game while in town? See what's going on at Ocean City Tennis Center, or consider a night out at Seacrets. Spend some time exploring the area's activities, including golfing. Visit our Ocean City travel guide
Map
12552 Ocean Gateway, Ocean City, MD, 21842

What's nearby

  • A shopping plaza with a green and white building, a red-roofed tower, and an American flag.
    Tanger Outlet Center
    11 min walk - 0.6 miles
  • A vibrant amusement park with a large red Ferris wheel, a yellow roller coaster, and various colorful rides.
    Ocean City Boardwalk
    4 min drive - 2.0 miles
  • Grand Prix Amusements
    5 min walk - 0.3 miles
  • Baja Amusements
    6 min walk - 0.4 miles
  • Isle of Wight Bay
    14 min walk - 0.8 miles

Getting around

  • Ocean City Station
    2 min drive
  • Salisbury, MD (SBY-Salisbury - Ocean City Wicomico Regional)
    35 min drive

Restaurants

  • Royal Farms
    13 min walk
  • Chick-fil-A
    15 min walk
  • Hooper's Crab House
    19 min walk
  • Rise Up Coffee
    7 min walk
  • Chipotle Mexican Grill
    17 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 4 floors
  • Built in 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 38 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Property Registration Number 1580

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Express & Suites West Ocean City by IHG have a pool?

Yes, this property has an indoor pool.

Is Holiday Inn Express & Suites West Ocean City by IHG pet-friendly?

Yes, Holiday Inn Express & Suites West Ocean City by IHG allows cats and dogs with a maximum weight of up to 38 lbs per pet. There's a fee of USD 40 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Express & Suites West Ocean City by IHG?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Holiday Inn Express & Suites West Ocean City by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Express & Suites West Ocean City by IHG located?

Located in West Ocean City, this hotel is 0.3 mi (0.5 km) from Baja Amusements and within 3 mi (5 km) of Ocean City Boardwalk and Ocean City Beach. Grand Prix Amusements and Tanger Outlet Center are also within 10 minutes. Ocean City Station is 24 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express & Suites West Ocean City by IHG Reviews

8.2

Very Good

8.2

Cleanliness

8.8

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 503 out of 1000 reviews
Rating 8 - Good. 259 out of 1000 reviews
Rating 6 - Okay. 106 out of 1000 reviews
Rating 4 - Poor. 70 out of 1000 reviews
Rating 2 - Terrible. 62 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staff very helpful. Nice hotel. The breakfast was great. We enjoyed our stay.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Alyson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great last minute stay. Breakfast is such a great perk
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was helpful and caring I really enjoyed my stay . Would return very friendly
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, clean hotel, good breakfast
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Vera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were comfy. Everything was very clean. Breakfast was good. I think I would try to get something where I can look o it & at least see the ocean but sometimes those places can be very expensive for 1 night & just passing through! This did the trick for a restful night to get back on the road again in the morning.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay. Very comfortable beds!
Stayed 1 night in May 2026
Verified review

8/10 Good

selena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. We had a couple hiccups but the staff was very kind and worked things out. The breakfast is worth getting we stayed 4 days . The front desk was kind all the way to housekeeping and kitchen . We will be back next year. Our stay was pleasant !!!!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Mary Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shelley at the front desk was FANTASTIC!!! She was courteous, kind, helpful and a joy to talk with.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Azzinaro

Breakfast was pretty good, staff very friendly
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Farid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in. The crew members were fantastic. Pool was clean, the kids enjoyed it.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Mirna

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Carpet in our room was 100 years old and dirty. The small sofa very old too, kind of expected for an old building but full of stains. The sleeping sofa also old do you could really feel the springs. The hotel is lucky to have such dedicated staff
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything about the stay, great recommendations for live music in the area. Breakfast was delicious, warm pool, felt very welcomed! Greeting team was efficient and genuine, gave us upper floor without us asking.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Ivy

Liked: Amenities
The staff was great and accommodating
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

edward

Liked: Cleanliness, staff & service, amenities
The room was clean and comfortable and the staff was very friendly and welcoming.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities
Staff was really friendly, nice breakfast buffet good selection. Foods clean .
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities
Clean, nice & friendly staff and good breakfast!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Mojgan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff—especially Ray and Shelly—were excellent. The housekeeping and breakfast teams were attentive and provided a generous breakfast spread. I had such a great stay that I even helped fix their printer connection issues as a small thank-you. You really can’t go wrong staying here!
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Dany Lobe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hello, I was really satisfied because I had a great time staying at your hotel. However, the only thing that bothered me was that the television was not a Smart TV, so I could not watch anything interesting on it. That was a little disappointing for me. Aside from that, all the services were very good. Thank you for your hospitality.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was super dog friendly and the breakfast had many options.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, nice breakfast, clean rooms. Would definitely stay here again
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Employees and staff were very friendly and helpful we greatly enjoyed our stay
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
An overnight stay close to boardwalk and beach convenient too restaurants and shopping
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good, everything was clean
Stayed 2 nights in Oct 2025
Verified review

6/10 Okay

Harriet

Liked: Staff & service
The room and bedding had a funny smell. I sprayed everything down with Lysol spray. The staff was very nice. The breakfast was ok, it had a variety of choices.I could adjust the temperature in the room. That was great because, the outside temperature was cold nights and mornings
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly. Room very clean and great location.
Stayed 1 night in Aug 2025